Value chain analysis of information services for visually impaired people: a case study of contemporary technological solutions

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tak Yee Cheung ◽  
Zengyu Ye ◽  
Dickson K.W. Chiu

PurposePeople with visual impairment comprise the second high disability population in Hong Kong, but only two existing information centers provide information services for visually impaired people, which is inadequate. Therefore, this study aims to provide a more in-depth understanding of the information services for visually impaired people in Hong Kong.Design/methodology/approachPeople with visual impairment comprise the second high disability population in Hong Kong, but only two existing information centers provide information services for visually impaired people, which is inadequate. Therefore, this study aims to provide a more in-depth understanding of the information services for visually impaired people in Hong Kong.FindingsIAC's main problems include limited collection, inconsistent multiple digital platforms for user access, limited service hours and limited promotion. Some technological suggestions were proposed, which include: expanding its electronic and special collections, establishing a one-stop digital platform, AI-based chatbot for automated caring chats and reference services, and extending its social network marketing.Originality/valueScant studies focus on the information services and management of special libraries for visually impaired people, especially in East Asia. On the other hand, there are limited case studies analyzing libraries with value-chain analysis.

2016 ◽  
Vol 21 (3) ◽  
pp. 352-362 ◽  
Author(s):  
Janet Howieson ◽  
Meredith Lawley ◽  
Kathleen Hastings

Purpose Value Chain Analysis (VCA) is established as a diagnostic tool. The purpose of this study is to extend existing applications and develop an iterative and relational method. to facilitate the application of VCA to agri-food chains as a strategic process rather than a diagnostic tool. Design/methodology/approach Using a multiple case study design, the new approach to VCA was applied to four Australian prawn fisheries. These fisheries varied in size, location, management structures and marketing arrangements and allowed the general applicability of the approach to be explored. Findings The application of the revised VCA revealed the importance of undertaking a strategic approach, with the outcome for all fisheries being a greater understanding of their consumers and an enhanced realisation of commercial opportunities. Two fisheries completed the revised VCA, and the findings show that a relational approach is crucial in creating value. In addition, it was shown that formalised structures and the informal behaviours of the value chain members have a strong positive impact on the relationship process. Research limitations/implications The research furthers the value chain literature and contributes an iterative approach to the application of VCA. The research also shows that obtaining improvements is not achievable for all chains, and, if the entire chain is not engaged with the process, the value of the results will be compromised. Further research is needed to confirm the validity of findings in other food industries. Originality/value The relational approach is an original contribution to the area of VCA research and provides industry with a blueprint for creating successful value chains. Specifically, the areas of implementation and evaluation make an original contribution to the theoretical and practical knowledge of value chains.


2019 ◽  
Vol 1 ◽  
pp. 1-2
Author(s):  
Radek Barvir ◽  
Alena Vondrakova ◽  
Jan Brus

<p><strong>Abstract.</strong> The majority of information has a spatial context that can be represented on the map, while maps are presenting the real world in the simplified and generalised way, focusing on the key features or specific topic. For some kinds of users, the map as the representation of the real spatial context is not only the possibility but also the necessity. Among these people belong people with visual impairments.</p><p> The number of visually impaired people increases every year and to their full-fledged integration into society is devoted considerable attention. But People with visual impairments are the target group with specific user needs, and the conventional map is insufficient for them. Along the growing number of visually impaired people importance of tactile cartography is increasing.</p><p> Currently, there are many technologies used for creating tactile maps, including very primitive and cheap solutions as well as advanced methods. The simplest way is drawing on the hand which brings only the real-time perception which needs to memorise for next uses. Another technique of hand embroidery consists of thick fibre placed on the cardboard or different paper type. More accurate is drawing on a special paper for blind or using dense colour gels. Also, some kinds of machinery producing technologies are used, e.g: shaping carton, plastic or metal. Braille printers can produce not very complicated tactile maps using 3D dots. Similar results can be obtained using serigraphy. Very popular is printing on heat-sensitive paper as mentioned before in the case of haptic maps by Mapy.cz. Another possibility is to use rubberized colours and nowadays popular technology of 3D printing (Vozenilek and Ludikova, 2010).</p><p> At the Department of Geoinformatics, Faculty of Science, Palacký University Olomouc, Czechia, the research team developed prototypes and methodology for the creation of the modern type of 3D tactile maps, linkable with mobile devices (Barvir et al., 2018).Interactive tactile maps connectable with mobile devices bring new opportunities to develop tactile map production. The prototypes have been verified in practice in cooperation with educational centres for people with visual impairment and blind people, and special schools. It is comprehensive research focusing a lot of scientific challenges. The contribution would like to summarise the most significant findings of the research.</p><p> The developed TouchIt3D technology is based on linking 3D objects, such as tactile maps, 3D models, controls, etc., with a mobile tablet or mobile phone using a combination of conductive and non-conductive filament. Each model is linked to an individual mobile application layout that initiates a pre-action based on user suggestions done within touching the model. For example, such an action may be a vibration or a speech command when the person with visual impairment touch inappropriate map symbol. As example can be introduced a listing of current public transport departures after the user touches the bus-stop map symbol on the 3D transport terminal plan. Data can be acquired in real time via Internet as the tablet can be connected to WiFi or cellular network. TouchIt3D technology is primarily focused on the presentation of spatial data and navigation for the public, people with visual or other impairment.</p><p> There are two ways how to create such tactile map. The first way is to prepare all the data manually. Another approach is the semi-automatic workflow. This approach is significantly different from previous workflows of producing maps for people with visual impairment. The solution based on the open-source and free software and data together with sharing electronic part of the map in the form of tablet dramatically lowered costs of tactile maps production. The designed scripts and models also reduced the time necessary to spend by map designing up to a minimum. User testing provided all data required for the improvement, and maximal adaptation of the cartographic visualisation methods to the target user needs. Nevertheless, maps partly automatically done and based on crowdsourcing data cannot bring the same quality as individually made tactile maps.</p><p> The main aim of the research is to find a workflow of interactive tactile maps creation using the TouchIt3D technology. The research also deals with setting appropriate parameters of the map, e.g. the map scale, cartographic symbol size, map content etc. This optimisation is done to fit the needs of people with visual impairment as much as possible on the one hand and taking into account the limitations of the map creation possibilities.</p><p>This research is implemented within the project <i>Development of independent movement through tactile-auditory aids</i>, Nr. TL01000507, supported by the Technology Agency of the Czech Republic.</p>


2019 ◽  
Vol 16 (1) ◽  
pp. 13-32 ◽  
Author(s):  
Hana Porkertová

This article thematizes relations between visual impairment and urban space, drawing from the analytical perspective of actor-network theory (ANT). It traces the ways in which visually impaired people create specific connections with space and how they transform it. Urban space is configured for use by able-bodied persons, for whom movement within it is easy and seems to be disembodied. However, for those who defy the standardization of space, the materiality of movement is constantly present and visible, because the passages are difficult to make and are not ready in advance. These materialities, as well as the strategies that people use to make connections with urban space, differ according to the assemblages that visually impaired people create. A route is different with a cane, a human companion, a guide dog, or the use of a combination of such assistance; the visually impaired person pays attention to different clues, follows specific lines, and other information is important and available. Each configuration makes it possible or impossible to do something; this shows disability as dynamic, and demonstrates the collective nature of action, which is more visible and palpable in the case of a disabled person.


Author(s):  
KAMILA MILER-ZDANOWSKA

Kamila Miler-Zdanowska, Echolocation, as a method supporting spatial orientation and independent movement of people with visual impairment. Interdisciplinary Contexts of Special Pedagogy, no. 25, Poznań 2019. Pp. 353-371. Adam MickiewiczUniversity Press. ISSN 2300-391X. DOI: https://doi.org/10.14746/ikps.2019.25.15 People with visual impairment use information from other senses to gain knowledge about the world around them. More and more studies conducted withthe participation of visually impaired people indicate that data obtained through auditory perception is extremely important. In this context, the ability of echolocation used by blind people to move independently is interesting. The aim of the article is to present echolocation as a method supporting spatial orientation of people with visual impairment. The article presents the results of empirical studies of echolocation. It also presents the benefits of using this ability in everyday life and signals research projects related to the methodology of teaching echolocation in Poland. People with visually impaired to get knowledge about the world around them use information from other senses. Many studies conducted with the participation of visually impaired people indicate that data obtained through hearing are extremely important. In this context, the ability of echolocation used by blind people to move independently is interesting. The aim of the article is to present echolocation as a method supporting spatial orientation of people with visual disabilities. The article presents the results of empirical studies on echolocation. It also presents the benefits of using this skill in everyday life and signals research projects on themethodology of teaching echolocation in Poland.


2018 ◽  
Vol 36 (1) ◽  
pp. 17-30 ◽  
Author(s):  
Nabila Jones ◽  
Hannah Bartlett

The aim of this review was to evaluate the literature that has investigated the impact of visual impairment on nutritional status. We identified relevant articles through a multi-staged systematic approach. Fourteen articles were identified as meeting the inclusion criteria. The sample size of the studies ranged from 9 to 761 participants. It was found that visual impairment significantly affects nutritional status. The studies reported that visually impaired people have an abnormal body mass index (BMI); a higher prevalence of obesity and malnutrition was reported. Visually impaired people find it difficult to shop for, eat, and prepare meals. Most studies had a small sample size, and some studies did not include a study control group for comparison. The limitations of these studies suggest that the findings are not conclusive enough to hold true for only those who are visually impaired. Further studies with a larger sample size are required with the aim of developing interventions.


2000 ◽  
Vol 94 (1) ◽  
pp. 34-41 ◽  
Author(s):  
Ng Sau Fun Frency ◽  
Hui Chi Leung Patrick ◽  
Choy Lin Foong May

This study analyzes the decision-making process for selecting and purchasing clothing of 81 people in Hong Kong who are visually impaired. Data were collected through personal interviews. The results show that problems such as unsatisfactory sales services and insufficient clothing information still exist for people with visual impairments (both the group with blindness and the group with low vision), and also reveals that people who are visually impaired have different views on the relative importance of selection criteria for purchasing clothing than do their sighted peers.


2019 ◽  
Vol 16 (1) ◽  
pp. 33-55 ◽  
Author(s):  
Robert Osman ◽  
Pavel Doboš

This article focuses on the organization of space. The practices through which we grasp and conceive space are the paper’s concern. Practices emanating from the visual organization of space are usually so commonplace for seeing people so that these practices are only poorly reflected in seeing people’s understandings of space. This is why we turn to the experience of visually impaired people. Our understanding of this experience is based on interviews with 16 communication partners from Prague and Brno in 2014 and 2015. We use the poststructuralist approach of philosopher Gilles Deleuze, psychoanalyst Félix Guattari and geographer Marcus Doel to interpret the interviews and we show that visual impairment is not about non-seeing, but about becoming seeing differently – via the non-visual percept. Yet, such practices of seeing space differently are still shaped by the modern collective optical unconscious. Doel asserts that this unconscious has been structured by the medium of film, among others, and the film technique of montage. This has made the optical unconscious obscene. Montage unbound time and space from their firm coordinates and enabled seeing beyond screened frames. This strengthened the incorporeality of spatial experience. Visually impaired people’s practices of seeing and dealing with the optical unconscious accentuate the corporeality of sight again, however. Their practices fuse the seeing via non-visual percept and the optical unconscious into new configurations, demonstrating that no way of seeing can be incorporeal.


Budkavlen ◽  
2020 ◽  
Vol 98 ◽  
pp. 39-64
Author(s):  
Maria Bäckman

The White Cane – A tool that both helps and hinders Bodies, shame, normality and the agency of objects   Maria Bäckman   The article discusses the attempts of visually impaired individuals tosometimes pass as seeing. The background is the resistance that many blind or visually impaired people testify they feel, during their ongoingrehabilitation, about a white cane. Often, on these occasions they provid descriptions of dramatic narratives in which the user explains what it was like when they first realized that it was now really time to start using a cane (for example: When I fell in the water from the quay, or stepped out in front of a bus, etc.). However, many also relate the way a cane, even in more mundane contexts, makes the individual’s visual inability obvious to others and thereby makes the person particularly vulnerable. The tool that connects the visually impaired with the outside world is thus also a material expression which makes both the visual damage and the cane usersmore noticeable as less than a fully functional individual.By holding on to the materiality of the cane and its nature of being a physical object, our understanding can be increased of the ambivalent relationship that many visually impaired people develop with a white cane. On the basis of social materiality studies and the concept of ableism, taken from critical handicap research, the article shows how the use of a white cane takes place in a public space; a space where the user variously inhabits an “imaginary” full-sighted body and another, existing body, which on the contrary is characterized by its weakened vision. However, it is important to realize that the persistent rejection mechanism that many visually impaired people have for a cane is intimately linked to ableism and existing norms of bodily functions. A desire to repel an object that reduces one to something else, and consequently to a somewhat lower standing, is a perfectly reasonable reaction to a deeply rooted social conflict. For many people with visual impairment, the resistance to a white cane must therefore be understood as a refusal to embody a functional normative failure.


2014 ◽  
Vol 32 (2) ◽  
pp. 368-379 ◽  
Author(s):  
Stefanus Andreas Kleynhans ◽  
Ina Fourie

Purpose – The paper addresses the importance of clarifying terminology such as visually impaired and related terms before embarking on accessibility studies of electronic information resources in library contexts. Apart from briefly defining accessibility, the paper attempts to address the lack of in-depth definitions of terms such as visually impaired, blind, partially sighted, etc. that has been noted in the literature indexed by two major Library and Information Science (LIS) databases. The purpose of this paper is to offer a basis for selecting participants in studies of accessibility of electronic information resources in library contexts and to put discussions of such studies in context. Design/methodology/approach – Clarification of concepts concerning visual impairment following a literature survey based on searching two major databases in LIS. To put the discussion in context accessibility is also briefly defined. Findings – Although visually impaired and a variety of related terms such as blind, partially sighted, visually disabled, etc. are used in the LIS literature, hardly any attempt is made to define these terms in depth. This can be a serious limitation in web and electronic accessibility evaluations and the selection of participants. Practical implications – Clearly distinguishing between categories of visually impaired people and the ability of sight of participants is important when selecting participants for studies on accessibility for visually impaired people, e.g. the accessibility evaluation of web sites, digital libraries and other electronic information resources. Originality/value – The paper can make a contribution to the clarification of terminology essential for the selection of participants in accessibility studies, as well as enriching the literature on accessibility for visually impaired people in the context of LIS.


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