Leadership style as a predictor of employee commitment in university libraries in South-West, Nigeria

2019 ◽  
Vol 40 (6/7) ◽  
pp. 441-452
Author(s):  
Okeoghene Mayowa-Adebara ◽  
Rosaline Oluremi Opeke
Keyword(s):  
Leadership Style ◽  
Employee Commitment ◽  
University Libraries ◽  
Content Type ◽  
Library Management ◽  
South West ◽  
Validated Questionnaire ◽  
Study Results ◽  
Collection Data ◽  
The University

Purpose The purpose of this paper is to investigate the influence of leadership style (LS) on employee commitment (EC) in university libraries in South-West, Nigeria. Design/methodology/approach The study adopted a survey research design. The population of the study consisted of 684 librarians from 43 universities in the six states of South-West, Nigeria. A validated questionnaire was used for data collection. Data were analyzed using descriptive and inferential statistics. Findings Findings showed that the level of EC in university libraries in South-West, Nigeria was fairly high (M=2.64 on a four-point scale). LS had a significant influence on EC in university libraries in South-West, Nigeria (β=0.245, R2=0.276, p<0.05). However, transformational LS (β=0.383, p<0.05) relatively contributed more to EC than transactional LS (β=0.183, p<0.05). Research limitations/implications A limitation of the study was that the study was done in all the university libraries in South-Western region of Nigeria which may affect the inference of the study results to other university libraries outside this region. Practical implications The findings of the study will be of benefit to academic institutions, library management and librarians on planning and decision making regarding personnel management. Originality/value The study therefore recommends that administrators, library managers should adopt transformational LS.

Availability and Awareness of Electronic Databases for Teaching and Research by Lecturers in Public Universities in South-West, Nigeria

2020 ◽  
Vol 10 (1) ◽  
pp. 27-35
Author(s):  
Adetoun Omolola Idowu ◽  
Kennedy Arebamen Eiriemiokhale (CLN)
Keyword(s):  
Public Universities ◽  
Sampling Procedure ◽  
University Libraries ◽  
Teaching And Research ◽  
South West ◽  
Multi Stage ◽  
Collection Data ◽  
Level Of Significance ◽  
University Lecturers ◽  
The University

The introduction of databases by university libraries has presented lecturers with opportunities of obtaining accurate, timely and up-to-date information with little effort. However, research reports have revealed that there is low level of awareness of electronic databases by university lecturers. Hence this study investigated availability and awareness of electronic databases for teaching and research by lecturers in public universities in South-west, Nigeria. The objectives of the study were to: ( I ) identify the types of databases available to lecturers in public universities in South-west, Nigeria; and (ii) examine the extent of awareness of available databases for teaching and research by university lecturers in South-west, Nigeria. The study adopted the descriptive research design of a correlational type. The population comprised 10,452 lecturers in fifteen public universities in South-west, Nigeria from which a sample size of 836 was drawn using a multi-stage sampling procedure. Questionnaire was used as instrument for data collection. Data were analysed using descriptive and inferential statistics at 0.05 level of significance. Findings of the study revealed that numerous electronic databases were available in public university libraries in South-west, Nigeria and that university lecturers’ level of awareness of most of the electronic databases for teaching and research was above average (60.6%) as against below average reported in the literature. It can be concluded from the study that the university libraries in South-west, Nigeria are not creating much awareness of their electronic databases. It is therefore recommended that university libraries, especially in South-west, Nigeria should intensify their promotional activities geared towards marketing their electronic databases.

The verification of effective leadership style for TQM

2014 ◽  
Vol 31 (7) ◽  
pp. 822-840 ◽  
Author(s):  
Young Sik Cho ◽  
Joo Y. Jung
Keyword(s):  
Leadership Style ◽  
Effective Leadership ◽  
Positive Impact ◽  
Primary Data ◽  
Equation Modeling ◽  
Future Research ◽  
Successful Implementation ◽  
Total Quality ◽  
Content Type ◽  
Study Results

Purpose – The purpose of this paper is to verify the universal applicability of total quality management (TQM) across national boundaries. Specifically, the authors examined the validity of the isomorphic nature of TQM leadership style by comparing survey samples from both USA-based firms (n=112) and China-based firms (n=121). Design/methodology/approach – The authors collected the primary data through a survey research method. Confirmatory factor analysis (CFA) and structural equation modeling (SEM) were adopted to test the hypothesized research model. Findings – The study results did not support the universality of TQM practices. For example, the results reveal that in the USA-based firms, transformational leadership has a more significant positive influence on TQM practices, while in the China-based firms, transactional leadership has a more significant positive impact on TQM practices. Originality/value – Most of the existing literature on TQM assumed that the most effective TQM leadership style would be universal across organizational or international boundaries. However, our findings imply that the effective leadership style for successful implementation of TQM practices could be contingent on the cultural background embedded within the firms. Therefore, the authors anticipate the findings of the study will guide future research on TQM and create a new path to find solutions not only for optimizing the successful implementation of TQM, but also for minimizing the current high level of TQM failures.

Factors influencing collection development process at the University of Nairobi Library

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Grace Wambui Kamau ◽  
Aggrey Luyiya Elegwa
Keyword(s):  
Development Policy ◽  
Development Process ◽  
Research Output ◽  
Background Information ◽  
Collection Development ◽  
University Libraries ◽  
Content Type ◽  
University Library ◽  
Factors Influencing ◽  
The University

PurposeThe purpose of this study was to investigate the factors influencing the collection development process at the University of Nairobi library and suggest ways for improvement.Design/methodology/approachA qualitative approach was employed to collect, analyze and interpret data from collection development librarians at the University of Nairobi purposively selected. Data were collected through structured interviews and documentary review. Data were analyzed using content analysis and descriptive statistics.FindingsThe study established that the library has a written collection development policy which was revised in 2014 and is strictly adhered to. However, the policy has a gap on the role of faculty as stakeholders in the selection process. In addition, the criteria for selection are not explicitly stated. Findings also indicate that budget allocation, collection development policy, user demands, quality of staff, library consortium and the Public Procurement and Asset Disposal Act of 2015 influence the collection development process at the University of Nairobi Library.Research limitations/implicationsThe study was conducted in one public university library in Kenya. However, the findings may be applicable in similar university libraries in the country.Practical implicationsThe findings of this study may benefit students and faculty in the University of Nairobi from improved collection development process that would ensure that their information needs are met in a timely manner. This would lead to improved research output by students and faculty and ultimately improved research output by the university. University library management may also benefit in improving the collection development process, thereby making it more economical. The findings may also be useful in decision-making and policy development on matters pertaining to collection development at the University of Nairobi and other universities. Furthermore, the findings may be used by researchers to provide context and background information for future research on collection development in public universities locally and regionally.Originality/valueThis paper fulfills the need to make the collection development process in university libraries more efficient by proposing ways of addressing the challenges experienced.

Innovation during crisis: exploring reaction of Swedish university libraries to COVID-19

2020 ◽  
Vol 36 (4) ◽  
pp. 365-375
Author(s):  
Serdar Temiz ◽  
Lakshmi Pradip Salelkar
Keyword(s):  
Academic Libraries ◽  
Social Impact ◽  
Web Search ◽  
Working Hours ◽  
Research Approach ◽  
University Libraries ◽  
Content Type ◽  
Social Distancing ◽  
Digital Services ◽  
The University

Purpose While universities are using more digital tools such as learning management systems (canvas, blackboard, etc). or massive open online courses (MOOCS) such as MIT, OpenCourseWare, edX, Coursera, digitalization has also influenced university libraries. Digital services of academic libraries need exploration on how they provide digital services and how they respond to COVID-19. Therefore, the purpose of this paper is to explore and map digital services of academic libraries and their response to COVID-19 in Sweden. Design/methodology/approach Qualitative research approach is used in this study. Through a Web search, data was gathered from all 39 universities in Sweden through two means: visiting university and their respective library websites; examination of other documents provided by the university such as press releases, announcements. Evaluation of the content and digital services and libraries response to COVID-19 is conducted by thematic coding. Findings In response to the ongoing COVID-19 spread, a general trend seen among all is limited working hours, shutting down physical libraries for general public, unmanning operations. All 39 number of universities in Sweden have moved their offerings toward using online tools. The main themes that have been identified from our study are as follows: Availability of Information, Accessibility of resources, Collaboration with other actors, Increased use of existing services, motivation and support to practice social distancing. Research limitations/implications Owing to the limitations of COVID-19 conditions, time and other aspects, there was not any opportunity to visit the university libraries or book time to interview librarians or students, which led to limited level and imperfect research. There are many other activities that university libraries are offering to their employees and using their internal newsletters and email groups to reach their audience; as a result, some of digital services that are offered during COVID-19 might have not been noticed. Practical implications These findings can provide base to other universities on how to react to COVID-19 and bring more discussion. Social implications COVID-19 has big social impact on people. The findings present that libraries can go beyond their responsibilities and provide emotional and psychological support the community towards social distancing such as videos, social online meetings, live video workshops. Originality/value The findings from this study call for a review digital services of academic libraries and their response to COVID-19 in Sweden, so that best reactions and services could be understood.

Post-occupancy evaluation of University of Uyo buildings

2020 ◽  
Vol 18 (6) ◽  
pp. 1711-1730 ◽  
Author(s):  
Dubem Ikediashi ◽  
Godfrey Udo ◽  
Maureen Ofoegbu
Keyword(s):  
Teaching And Learning ◽  
Functional Performance ◽  
Empirical Evaluation ◽  
The Body ◽  
Performance Criteria ◽  
Indoor Climate ◽  
Content Type ◽  
Post Occupancy Evaluation ◽  
Validated Questionnaire ◽  
The University

Purpose This study aims to evaluate the performance of buildings in the University of Uyo using the post-occupancy evaluation (POE) technique. Design/methodology/approach A quantitative questionnaire survey is adopted in which 333 copies of a validated questionnaire are administered to academic, administrative and maintenance staff and some students who occupy four buildings used for the survey. However, 124 valid responses are received giving a response rate of 37per cent. Data collected are analysed using descriptive and inferential statistical tools while the Kruskal Wallis chi-square (χ2) test is used to analyse hypotheses postulated for the study. Findings Findings reveal that the General Administration (GA) building has high ratings in five technical performance criteria of ambient level of sound in offices, the integrity of materials used for walls, and correctness of stair risers, threads in the building quality of lighting and quantity of lighting. Findings on the functional performance of GA building show that cleaning, friendliness, parking space, landscaping and indoor climate are the top five rated. Findings also reveal that lack of awareness about POE is a top-rated barrier, followed by a lack of orientation of stakeholders and a lack of adequately trained staff. Originality/value The study contributes to the body of knowledge on POE, particularly in universities by conducting an empirical evaluation of both technical and functional performance of the University of Uyo buildings. Besides, it establishes a set of factors that significantly hinder the implementation of POEs in universities. From a practice perspective, it provides valid feedback on which universities can build upon to improve conditions of their facilities and ultimately bolster the conducive environment for teaching and learning.

Collection building trend among the institutes of higher learning in India: a preferential race between print and electronic resources

2016 ◽  
Vol 35 (4) ◽  
pp. 119-126 ◽  
Author(s):  
Ramesh Pandita ◽  
Shivendra Singh
Keyword(s):  
Human Resource Development ◽  
Higher Learning ◽  
University Libraries ◽  
Electronic Resources ◽  
Ranking List ◽  
Content Type ◽  
Electronic Documents ◽  
Institutes Of Technology ◽  
Engineering And Technology ◽  
The University

Purpose The present study aims to assess the resource procurement preferences among the leading academic libraries of the institutes of higher learning across India. The study analyses the amount and percentage of budget spent by the institutions under study during the period 2012-2013, 2013-2014 and 2014-2015 on the procurement of print and electronic resources in their libraries. The study also discusses about concerns with regard to the subscription of e-resources and the reasons for weaning interest among the Indian academicians towards the print resources. Design/methodology/approach By and large, the scope of the study is limited to institutes of higher learning across India, but reflects a great deal of relevance to the global higher education practices. The study has been undertaken on the 20 leading institutes each from Universities, Institutes of Management and Institutes of Technology in India, based on the ranking list released by the Ministry of Human Resource Development, Government of India, on 4 April 2016. Findings The electronic documents are the dominant forms of present day library procurements in India, with the print struggling to retain its readership. The Institutes of Engineering and Technology and Management have almost similar procurement preferences, spending almost three-fourth of their library budgets on the procurement of e-documents. On average, the University libraries in India have spent 43.54 per cent of their budget on the procurement of print resources and 56.46 per cent of their budget on the procurement of electronic resources during the period of study. Similarly, on average, each Institute of Engineering and Technology has spent 24.04 per cent of their library budget on the procurement of print documents and 75.96 per cent towards the procurement of electronic resources, whereas 27.51 per cent of the library budget by the Institutes of Management in India is being spent on the procurement of print resources and 72.49 per cent towards the procurement of electronic resources. Originality/value The study is original and is first of its kind, undertaken on three different category of institutions, based on the national ranking of the country.

Building better customer relationships: case studies from Malta and the UK

2006 ◽  
Vol 27 (6/7) ◽  
pp. 430-445 ◽  
Author(s):  
Judith Broady‐Preston ◽  
Joanna Felice ◽  
Susan Marshall
Keyword(s):  
Large Scale ◽  
Essential Element ◽  
Customer Relationships ◽  
Market Potential ◽  
University Libraries ◽  
Basic Premise ◽  
Content Type ◽  
Good Communication ◽  
The Uk ◽  
The University

PurposeThe purpose of this paper is to analyse the results of two surveys conducted at the University of Malta Library, 2003‐20044 and Lanchester Library, University of Coventry, 2005‐2006. Relationships between library staff and their customers are explored using a customer relationships management (CRM) framework.Design/methodology/approachFocus groups were used to ascertain customer and staff perceptions of the quality of library service and the existing nature of customer/librarian relationships.FindingsCRM was a useful framework for analysing the perceived worth of university libraries. In the contemporary competitive environment, librarians needed not only to ascertain and meet customer need, but to form active collaborations with their customers if the true market potential of academic libraries is to be realised. Good communication strategies are essential for CRM to be successful. Training for staff and customers in information skills and/or new systems is an essential element of a CRM approach.Research limitations/implicationsFurther large‐scale research is desirable to test the basic premise and the methodology employed in greater depth.Practical implicationsInvolving customers actively in the design and delivery of library services has positive benefits vis‐à‐vis the perceived worth and value of the service within the wider institution.Originality/valueDemonstrates the value of adopting a CRM strategy within university libraries.

Mobile services at academic libraries: meeting the users’ needs?

2014 ◽  
Vol 32 (2) ◽  
pp. 336-345 ◽  
Author(s):  
Catharine Bomhold
Keyword(s):  
Academic Libraries ◽  
Research Universities ◽  
Mobile Services ◽  
University Libraries ◽  
Carnegie Foundation ◽  
Mobile Environment ◽  
Content Type ◽  
Current State ◽  
The Usa ◽  
The University

Purpose – The purpose of this paper is to describe how academic libraries in the USA have responded to the rapidly evolving mobile environment and to determine if there is a noticeable, comprehensive pattern to instituting mobile services. Design/methodology/approach – The researcher surveyed library mobile services of 73 academic libraries at Carnegie Foundation rated RU/VH institutions. Based on this survey, the paper describes the current state of mobile services at very high research universities. Findings – While most academic libraries at research universities have some sort of mobile presence, what is offered is highly varied and is not predictable. There are still many notable University libraries that have no mobile presence. Practical implications – This study highlights the inconsistent nature of mobile services at research universities and identifies best practices in place at others. Originality/value – This is the first study to employ the Carnegie Foundation ratings of the university in which the library functions.

Perceived influence of work relationship, work load and physical work environment on job satisfaction of librarians in South-West, Nigeria

2020 ◽  
Vol 69 (6/7) ◽  
pp. 377-398
Author(s):  
Stella Ngozi Anasi
Keyword(s):  
Job Satisfaction ◽  
Linear Relationship ◽  
Work Environment ◽  
Work Load ◽  
Physical Work ◽  
Content Type ◽  
Library Management ◽  
South West ◽  
Physical Work Environment ◽  
Work Relationship

Purpose The purpose of this study is to investigate the composite influence of perceived work relationship, work load and physical work environment on the job satisfaction of librarians in South-West, Nigeria. Design/methodology/approach The study adopted a descriptive survey design. A multi-stage sampling technique was used for this study. The instrument used for data collection was a self-structured questionnaire, and a total of 102 academic librarians responded to the questionnaire. Descriptive and inferential statistics were used for data analysis. Findings The results indicate that there is a significant linear relationship among work relationship, workload, work environment and job satisfaction. Among the variables examined, workload is not a statistically significant predictor of the job satisfaction of librarians, but work relationship and work environment have a statistically significant relative effect on the job satisfaction of librarians. Research limitations/implications Further studies should evaluate the causal link between work relationships, work load and work environment on job satisfaction using randomized control. Practical implications The important result in this study is that there is a significant linear relationship among work relationship, workload, work environment and job satisfaction; therefore, if these factors are adequately taken care of, there will be increased employee motivation, reduced staff turnover and increased job satisfaction among librarians in Nigerian universities. The university library management could take advantage of workshops and seminars on how to build and maintain work relationship and work environment (hygiene factors) to improve employees’ job satisfaction. The seminars and workshop will increase the knowledge of university library management on how to develop coherent friendly co-workers policy practices and workload policy practices to enhance the job satisfaction of librarians in public universities in Nigeria. Librarians should be assigned tasks that are moderately demanding because both overload and under load could lead to job dissatisfaction. Regarding research, this study offered a basis for a continuing debate on work relationship, organizational relationships, work environment, work load and job satisfaction. Originality/value Despite the growing global concern for workers well-being in organizations, not much attention has been given to the influence of workplace relationship, work load and work environment on the job satisfaction of librarians in Nigeria. Thus, the results of this research contribute to the body of knowledge regarding job satisfaction among librarians and provide significant evidence on the influence of work relationship, work load and work environment on the job satisfaction of librarians.

Implementation of RFID in university libraries of Bangladesh

2019 ◽  
Vol 68 (1/2) ◽  
pp. 112-124 ◽  
Author(s):  
Md. Habibur Rahman ◽  
Md. Shiful Islam
Keyword(s):  
Radio Frequency Identification ◽  
Rfid Technology ◽  
University Libraries ◽  
Content Type ◽  
Related Literature ◽  
Adequate Funding ◽  
Skilled Manpower ◽  
Proper Training ◽  
The University ◽  
Implementation Status

PurposeThe purpose of this paper is to describe the present status of implementing innovative radio frequency identification (RFID) technology in university libraries of Bangladesh. The main obstacles of implementing this technology among university libraries and ways to overcome the obstacles are also described.Design/methodology/approachThis study uses both qualitative and quantitative approaches along with review of related literature. The present scenario of RFID implementation status of Bangladesh is shown by a survey with a structured questionnaire and reviewing related literature.FindingsThe findings show that RFID is being used in the university libraries to reduce staff stress, increase efficiency, track and locate items quickly, book drop support at any time, easier circulation, promote self-check-in check-out activities, etc. This study identifies the challenges in libraries of Bangladesh which are lack of adequate funding, unavailability of RFID accessories, lack of skilled manpower, unwillingness, erratic power supply, etc. Also, it suggests some suitable ways such as creating positive impression and attitudes, arrangement of proper training, appointment of skilled manpower and allocation of sufficient budget to overcome the existing challenges of RFID.Originality/valueThe study describes the benefits of RFID technology for libraries, and some recommendations are proposed for extensive use of this technology.

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