The SOMOAR operationalization: a holistic concept to travel decision modelling

2019 ◽  
Vol 74 (3) ◽  
pp. 613-631 ◽  
Author(s):  
Christian Laesser ◽  
Jieqing Luo ◽  
Pietro Beritelli
Keyword(s):  
Decision Making ◽  
Design Methodology ◽  
State Of The Art ◽  
Holistic Approach ◽  
The Body ◽  
Content Type ◽  
Stimulus Response ◽  
Holistic Concept ◽  
Travel Decision ◽  
Interpretative Research

Purpose Most state-of-the-art approaches for the analysis of the process of travel decision-making follow Woodworth’s neo-behaviouristic S–R (stimulus–response) or S–O–R (stimulus–organism–response) model. However, within this model, scholars primarily focus on the S–R relationship, investigating specific decisions by describing or explaining an outcome as the result of an input of several stimuli. There is a lack of investigation into the “O” dimension of the S–O–R model. This paper aims to contribute towards closing of this gap by conceptually and holistically expanding existing models with new perspectives and components. Design/methodology/approach The authors base the conceptual process on a subjective/interpretative research paradigm, by combining outcomes from different theories and concepts into a new, more holistic approach; and challenging this approach by seeking counterarguments as well as supportive arguments at three conferences and workshops. Findings The paper expands the body of literature by positing a generic conceptual operationalization model focusing on the organism (“O”) domain of decision-making. To achieve this, and further to operationalize the S–O–R model, the paper proposes to integrate an M–O–A (motivation–opportunity–ability) approach. Originality/value The analysis of the body literature reveals that there is still a lack of analytical and especially workable models/approaches for the analysis of the process of tourist decision-making. The paper contributes to that discussion by offering an alternative and generic operationalization of the tourist decision-making process by inducing a theoretical framework from the deductions gleaned from a number of existing theories.

Policing and procedural justice: a state-of-the-art review

2015 ◽  
Vol 38 (1) ◽  
pp. 153-172 ◽  
Author(s):  
Chirstopher Donner ◽  
Jon Maskaly ◽  
Lorie Fridell ◽  
Wesley G. Jennings
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
State Of The Art ◽  
The Body ◽  
Organizational Decision Making ◽  
Content Type ◽  
Meta Review ◽  
Police Personnel ◽  
Ebsco Host ◽  
Practical Implications

Purpose – The purpose of this paper is to systematically and comprehensively review the literature on procedural justice in policing, in the context of both police-citizen encounters and organizational decision making. Design/methodology/approach – The current study reflects a narrative meta-review of procedural justice within policing generated through a systematic and exhaustive search of several academic databases (e.g. Criminal Justice Abstracts, Criminology: A SAGE Full Text Collection, EBSCO Host, PsychInfo, etc.). Findings – The current meta-review identified 46 studies that matched the selection criteria. In this body of research, 28 studies analyzed procedural justices within the context of police-citizen encounters and 18 studies examined procedural justice within the context of police organization decision making. In general, the body of research yields two main findings. First, citizens’ perceptions of procedural justice during interactions with the police positively affect their views of police legitimacy, satisfaction with police services, satisfaction with interaction disposition, trust in the police, and confidence in the police. Second, the perception of police personnel of procedural justice in organizational decision making positively influences their views of decision outcomes, trust in the administration, job satisfaction, organizational commitment, desire to stay with the agency, and overall views of the agency. Practical implications – The practical implications derived from this meta-review are twofold. First, police personnel engaged in police-citizen encounters reap many benefits when they treat citizens with fairness and maintain an encounter process that is marked by objectivity and equity. Second, police supervisors and administrators reap benefits when their subordinates perceive that there is procedural justice within the organization. Originality/value – The state-of-the-art meta-review on procedural justice in policing is the first of its kind. This study comprehensively reviews the literature on two important bodies of policing research. This study will be useful for researchers who wish to further explore procedural justice issues in policing, and for police managers/administrators who wish to strengthen citizens’ perceptions of the police and their employees’ perceptions of the organization.

scholarly journals Visiting the “enemy”: visitation in politically unstable destinations

2019 ◽  
Vol 74 (3) ◽  
pp. 293-309 ◽  
Author(s):  
Anna Farmaki ◽  
Katerina Antoniou ◽  
Prokopis Christou
Keyword(s):  
Decision Making ◽  
Qualitative Research ◽  
Design Methodology ◽  
Political Environment ◽  
Research Approach ◽  
Structured Interviews ◽  
Content Type ◽  
Stepping Stone ◽  
Travel Decision ◽  
The Way

Purpose This study aims to examine the factors shaping the intentions of people to visit a hostile outgroup. Design/methodology/approach An exploratory, qualitative research approach was followed. Specifically, 77 semi-structured interviews with citizens of the divided island of Cyprus were conducted. Findings This study identifies several categories of visitors and non-visitors, depicted along a continuum, and concludes that there is a multiplicity of factors in the socio-political environment which influence the travel intentions of people. Originality/value This study not only imparts insights into the way travel decision-making evolves in politically unstable situations but also serves as a stepping stone towards understanding the conditions under which reconciliation between hostile nations may be encouraged by travel.

An exploration of MDT views on key factors to consider when determining a service users required level of security

2019 ◽  
Vol 21 (1) ◽  
pp. 38-49
Author(s):  
Zulaikha Khan ◽  
Arun Chidambaram ◽  
Michaela Thomson ◽  
Courtney Hurst
Keyword(s):  
Decision Making ◽  
Delphi Technique ◽  
Design Methodology ◽  
Holistic Approach ◽  
Decision Making Process ◽  
Service Users ◽  
Key Factors ◽  
Consultant Psychiatrist ◽  
Content Type ◽  
Practical Implications

Purpose The purpose of this paper is to identify what key factors multi-disciplinary teams (MDT) deem as most important when making the decision to move service users from one level of security (including low, medium and high secure services) to another. The researchers used the findings from this study to further develop a tool; the assessment for level of security tool (ALS), which aims to structure and streamline this decision-making process. Design/methodology/approach Data from 18 interviews (MDT staff) were analysed using the Delphi technique (Dalkey and Helmer, 1963). This revealed a range of factors discussed when considering service users moves. Participants were asked to rate these factors in accordance with the Delphi which resulted in the removal of certain less important factors based on their scores. The researchers then compared these factors of relevance with a checklist of 16 items previously proposed by a consultant psychiatrist within the trust. This comparison allowed the researchers to highlight any similarities and differences present. Findings Findings from staff interviews revealed a range of 20 clinical factors perceived as essential to this process including procedural, relational and physical security aspects. However, variations were evident between the MDT priorities (20 items) and the originally proposed list. This emphasised the need for a tool which facilitates a holistic and streamlined approach. Practical implications The findings from this research have resulted in the development of the ALS tool comprising of 18 key factors. Originality/value It is envisaged the development of the ALS tool will not only facilitate and structure the decision-making process but also ensure a person-centred approach. This is because the ALS allows for a holistic approach based on an array of factors deemed important to that particular service user. Furthermore, the ALS tool contributes towards the paucity of published structured professional judgement tools needed to make such decisions.

How to make the library smart? The conceptualization of the smart library

2018 ◽  
Vol 36 (5) ◽  
pp. 811-825 ◽  
Author(s):  
Gaohui Cao ◽  
Mengli Liang ◽  
Xuguang Li
Keyword(s):  
Design Methodology ◽  
State Of The Art ◽  
Holistic Approach ◽  
Human Learning ◽  
Three Dimensions ◽  
Content Type ◽  
Strategic Design ◽  
Advanced Technologies ◽  
Technology Service ◽  
Service Building

Purpose This paper aims to clearly conceptualize the idea of the smart library and propose a holistic approach to building smart libraries, in accordance with recent practices and state-of-the-art technologies. Design/methodology/approach Drawing on an extensive review of existing literature and practice about library construction, this paper distinguishes between similar types of smart library and divides the concepts associated with smart library building into three dimensions: technology, service and human. Findings Traditional libraries can transform to smart libraries by strategic design and implementation of advanced technologies, such as cloud computing, data mining and artificial intelligence, but they also need to consider service building, user cultivation and librarian training. Originality/value Aligning to the three main dimensions of smart libraries (technology, service and human), this study clarifies the concept of the smart library and offers strategic principles: integration of infrastructures, construction of service and human learning. It provides guidelines and directions for public and academic libraries committed to becoming smart libraries.

Mahalanobis-Taguchi system: state of the art

2018 ◽  
Vol 35 (3) ◽  
pp. 596-613 ◽  
Author(s):  
Cecilia Guadalupe Mota-Gutiérrez ◽  
Edgar Omar Reséndiz-Flores ◽  
Yadira Iracema Reyes-Carlos
Keyword(s):  
Decision Making ◽  
Pattern Recognition ◽  
Analytical Method ◽  
Design Methodology ◽  
State Of The Art ◽  
System State ◽  
Content Type ◽  
Medicine Education ◽  
Study Application

Purpose The purpose of this paper is to show a bibliographical review of the applications of the MTS throughout the time and the different fields. Design/methodology/approach The Mahalanobis-Taguchi system (MTS) is an analytical method used for the diagnosis and/or pattern recognition of multivariate data for quantitative decision making. Findings Its scope is very broad, ranging from engineering, medicine, education, and manufacturing, among others. This work presents a classification of the literature in the following areas of the MTS: introduction of the method, cases of study/application, comparison with other methods, integration and development of the MTS with other methods, construction of Mahalanobis space, dimensional reduction and threshold establishment. It realized a wide search of the publications in magazines and congresses. Originality/value This paper is a summary of the main applications, contributions and changes to MTS.

Information processing by elderly consumers: a five-decade review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gianluigi Guido ◽  
Marco Pichierri ◽  
Cristian Rizzo ◽  
Verdiana Chieffi ◽  
George Moschis
Keyword(s):  
Information Processing ◽  
Design Methodology ◽  
State Of The Art ◽  
Relevant Literature ◽  
Academic Research ◽  
The Elderly ◽  
Marketing Strategies ◽  
Content Type ◽  
Processing Activity ◽  
Elderly Consumers

Purpose The purpose of this study is to review scholarly research on elderly consumers’ information processing and suggest implications for services marketing. Design/methodology/approach The review encompasses a five-decade period (1970–2018) of academic research and presents relevant literature in four main areas related to information processing: sensation, attention, interpretation and memory. Findings The study illustrates how each of the aforementioned phases of the information processing activity may affect how elderly individuals buy and consume products and services, emphasizing the need for a better comprehension of the elderly to develop effectual marketing strategies. Originality/value The study provides readers with detailed state-of-the-art knowledge about older consumers’ information processing, offering a comprehensive review of academic research that companies can use to improve the effectiveness of their marketing efforts that target the elderly market.

Employing needs-based funding formulae – some unavoidable tradeoffs

2017 ◽  
Vol 31 (7) ◽  
pp. 1092-1102
Author(s):  
Tal Gilead ◽  
Iris BenDavid-Hadar
Keyword(s):  
Decision Making ◽  
Resource Allocation ◽  
Design Methodology ◽  
Social Equity ◽  
School Resources ◽  
Content Type ◽  
Funding Formula ◽  
Policy Goals ◽  
Theoretical Investigations ◽  
Schooling System

Purpose The method by which the state allocates resources to its schooling system can serve as an important instrument for achieving desired improvements in levels of educational attainment, social equity and other social policy goals. In many school systems, the allocation of school resources is done according to a needs-based funding formula. The purpose of this paper is to provide a deeper understanding of some significant tradeoffs involved in employing needs-based funding formulae. Design/methodology/approach The paper is based on theoretical investigations of normative aspects involved in using needs-based funding formulae. Findings There are a number of underexplored complications and difficulties that arise from the use of needs-based funding formulae. Dealing with these involves significant tradeoffs that require taking normative decisions. Understanding these tradeoffs is important for improving the use of needs-based funding formulae. Originality/value The paper highlights three under-examined issues that emerge from the current use of needs-based funding formulae. These issues are: to what extent funding formulae should be responsive to social and economic needs? To what extent should funding formulae allow for the use of discretion in resource allocation? To what degree needs-based formulae funding should be linked to outcomes? By discussing these issues and the tradeoffs involved in them, the paper provides a deeper understanding of significant aspects stemming from the use of needs-based funding formulae. This, in turn, can serve as a basis for an improved and better informed process for decision making regarding the use of funding formulae.

Has Lean improved organizational decision making?

2016 ◽  
Vol 29 (5) ◽  
pp. 536-549 ◽  
Author(s):  
Pascale Simons ◽  
Jos Benders ◽  
Jochen Bergs ◽  
Wim Marneffe ◽  
Dominique Vandijck
Keyword(s):  
Decision Making ◽  
Design Methodology ◽  
Lean Management ◽  
Structured Interviews ◽  
Organizational Decision Making ◽  
Content Type ◽  
Organizational Contexts ◽  
Sustainable Improvement ◽  
Care Processes ◽  
Practical Implications

Purpose – Sustainable improvement is likely to be hampered by ambiguous objectives and uncertain cause-effect relations in care processes (the organization’s decision-making context). Lean management can improve implementation results because it decreases ambiguity and uncertainties. But does it succeed? Many quality improvement (QI) initiatives are appropriate improvement strategies in organizational contexts characterized by low ambiguity and uncertainty. However, most care settings do not fit this context. The purpose of this paper is to investigate whether a Lean-inspired change program changed the organization’s decision-making context, making it more amenable for QI initiatives. Design/methodology/approach – In 2014, 12 professionals from a Dutch radiotherapy institute were interviewed regarding their perceptions of a Lean program in their organization and the perceived ambiguous objectives and uncertain cause-effect relations in their clinical processes. A survey (25 questions), addressing the same concepts, was conducted among the interviewees in 2011 and 2014. The structured interviews were analyzed using a deductive approach. Quantitative data were analyzed using appropriate statistics. Findings – Interviewees experienced improved shared visions and the number of uncertain cause-effect relations decreased. Overall, more positive (99) than negative Lean effects (18) were expressed. The surveys revealed enhanced process predictability and standardization, and improved shared visions. Practical implications – Lean implementation has shown to lead to greater transparency and increased shared visions. Originality/value – Lean management decreased ambiguous objectives and reduced uncertainties in clinical process cause-effect relations. Therefore, decision making benefitted from Lean increasing QI’s sustainability.

Learning from criticisms of quality management

2015 ◽  
Vol 7 (2/3) ◽  
pp. 201-216 ◽  
Author(s):  
Gilles Barouch ◽  
Stéphane Kleinhans
Keyword(s):  
Quality Management ◽  
Literature Review ◽  
Design Methodology ◽  
State Of The Art ◽  
Senior Managers ◽  
Content Type ◽  
Adequate Response ◽  
Academic Results

Purpose – This paper aims at summing up the main criticisms concerning quality management (QM) in order to address them through objective arguments or extant research. Since its diffusion in the Occident in the 70s, QM gained as much approvals as criticisms. Therefore, with 40 years distance, it seems useful to sum up the main criticisms addressed to QM, to present a synthesis of the answers provided by researchers to these criticisms and to propose extant research when it appears that some criticisms have not received yet the adequate response. Design/methodology/approach – This paper is based on a literature review. Findings – This paper comes up with a list of the main criticisms addressed to QM. Then, main causes of criticisms are identified: ignorance of QM, confusion concerning QM definitions and theory and misuse of QM by senior managers. At last, QM organizational solutions are proposed which answer most expressed criticisms. Extant research tracks are considered for those relevant criticisms which have not been sufficiently addressed until now. Research limitations/implications – Further research will look into depicting a survey conducted among QM professionals concerning QM criticisms in their organization and confronting them to these academic results. Originality/value – This paper actualizes and completes Giroux and Landry’s (1998) article which dealt extensively with QM criticisms. Professionals will find in this paper answers to most criticisms against QM and a better understanding of the present limits of this discipline. Researchers will be provided with a state of the art concerning this sensitive topic, allowing them to go deeper in the fields that require special attention.

Jumping to conclusions – an analysis of the NBA Draft Combine athleticism data and its influence on managerial decision-making

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tobias Berger ◽  
Frank Daumann
Keyword(s):  
Decision Making ◽  
Design Methodology ◽  
Predictive Power ◽  
Principal Component ◽  
Decision Makers ◽  
Decision Quality ◽  
Managerial Behavior ◽  
Managerial Decision ◽  
Content Type ◽  
Selection Behavior

PurposeThe NBA Draft policy pursues the goal to provide the weakest teams with the most talented young players to close the gap to the superior competition. But it hinges on appropriate talent evaluation skills of the respective organizations. Research suggests the policy might be valid but to date unable to produce its intended results due to the “human judgement-factor”. This paper investigates specific managerial selection-behavior-influencing information to examine why decision-makers seem to fail to constantly seize the opportunities the draft presents them with.Design/methodology/approachAthleticism data produced within the NBA Draft Combine setting is strongly considered in the player evaluations and consequently informs the draft decisions of NBA managers. Curiously, research has failed to find much predictive power within the players pre-draft combine results for their post-draft performance. This paper investigates this clear disconnect, by examining the pre- and post-draft data from 2000 to 2019 using principal component and regression analysis.FindingsEvidence for an athletic-induced decision-quality-lowering bias within the NBA Draft process was found. The analysis proves that players with better NBA Draft Combine results tend to get drafted earlier. Controlling for position, age and pre-draft performance there seems to be no proper justification based on post-draft performance for this managerial behavior. This produces systematic errors within the structure of the NBA Draft process and leads to problematic outcomes for the entire league-policy.Originality/valueThe paper delivers first evidence for an athleticism-induced decision-making bias regarding the NBA Draft process. Informing future selection-behavior of managers this research could improve NBA Draft decision-making quality.

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