The Used of Technology to Improve Health Social Security Agency Services in Indonesia

Author(s):  
Mochammad Fahlevi ◽  
Nouf Sahal Alharbi
2021 ◽  
Vol 8 (8) ◽  
pp. 450-458
Author(s):  
Muhammad Riyadi ◽  
Rhian Indradewa ◽  
Tantri Yanuar Rahmat Syah

PT. Zaps Technology is a company engaged in technology and information by producing application products with the name Dokter Tunggu (Doku). The application was created to eliminate queues that often occur in Healthcare and Social Security Agency patient services at level I Hospitals and Health Facilities. Place of company at Bekasi Jawa Barat, The location is said to be chosen because Bekasi is one of the supporting areas for the capital city and has a variety of complete business facilities. This company's strategy is to create innovations in Healthcare and Social Security Agency patient services where the application made has various features that are able to eliminate queues. The application has an online referral menu on the application so that Hospitals, Level I Facilities and Healthcare and Social Security Agency patients are easier to take advantage of BPJS services. The waiting doctor application will display real time conditions at the referral hospital so that BPJS users can monitor the condition of BPJS services at the destination Hospital. Keywords: Dokter Tunggu, Hospital, Online Sevice, Business Planning.


Author(s):  
Gerrit Van Der Waldt

Public institutions, such as the South African Social Security Agency (SASSA) increasingly function in multi-project environments to translate strategies successfully into service-delivery initiatives. However, this ‘projectification’ often causes projects to be designed and executed haphazardly. This can lead to budget and schedule overruns, and the general wastage of an organisation’s resources. Project failures often occur where organisations do not ensure that specific projects are aligned with their core strategies. The purpose of this article is to combine the theories and principles of organisation, management, strategic management, and project management in an effort to pinpoint core determinants that can help establish the extent to which an organisation manages the alignment of its strategic projects. In the present study, the author applied the principles of interdisciplinarity, systems thinking, and organisational integration. The combined core determinants that were uncovered were then used in an empirical investigation of SASSA. The purpose of this investigation is to identify particular challenges the organisation faces in aligning their strategies and projects successfully. Thereafter, a number of recommendations follow to address these challenges.


2016 ◽  
Vol 4 (2) ◽  
pp. 84-90
Author(s):  
Faik Agiwahyuanto ◽  
Sudiro Sudiro ◽  
Inge Hartini

Percentage of clinical and insurance diagnosis differences at Semarang City Public Hospital tended to increase. If this condition remained, it would lead to upcoding (fraud). The aim of this study was to explain a process of clinical and insurance diagnosis at a hospital in the implementation of Healthcare and Social Security Agency (Health BPJS). This was a qualitative study. Main informants consisted of doctors at an emergency room, surgeons, and internists. Informants for triangulation purpose consisted of a Hospital Director, a hospital verifier, and a head of Medical Record Unit. Data were analysed using content analysis.The results of this research showed that there were any differences in clinical and insurance diagnosis at Semarang City Public Hospital. The cause of these differences was due to differences in diagnosis and medical treatment between medical service standard of doctors at the hospital and a standard of INA-CBGs. To prevent the differences of clinical and insurance diagnosis, the Semarang City Public Hospital had formed an internal verifier team of the hospital and a Clinical Micro System team. A medical committee had a role to minimise the occurrence of upcoding by multiplying kinds of Clinical Pathway as a reference for doctors in diagnosing and determining kinds of treatments for patients.The differences of clinical and insurance diagnosis must be equated to prevent the occurrence of upcoding and disadvantage of the hospital. Efforts to prevent these differences are by adding officers, training coding, making and multiplying algorithm of clinical pathway, forming a team of Clinical Micro System, and monitoring and evaluating medical services.


2019 ◽  
Vol 14 (1) ◽  
pp. 124-145
Author(s):  
Bahjatul Imaniyah

In providing social security, the government requires all Indonesian workers to become members of the BPJS Employment. However, because the majority of the population is Muslim who live based on the laws of the Qur'an and Sunnah, it is necessary to review whether the BPJS Employment has fulfilled the syarî'ah economic law or not. By applying the method of normative legal research and interview techniques to parties concerned, this study concludes that the contract of the BPJS Employment program does not deviate from the sharia economic law (Islamic economic law) because, in the compensation on accident during the work program (JKK) it can be categorized as tabarru’ contract which only applies to virtue. The Death Insurance program (JKM) is an implementation of at-takmin at-ta’âwuniy, which is ta’âwun in a tabarru’ conrract.  As for the Old Age security program (JHT), it’s concept is similar to the contract of mudlârabah musytarakah. The same goes for the Pension Insurance (JP) program as a transition from the contract for wârits.


Author(s):  
Dikdik Kurnia ◽  
Suharto Suharto ◽  
Iwan Kurniawan Subagja

This study aims to determine the effect of ability and workload on the organizational performance simultaneously, determine the effect of the ability to organizational performance partially, determine the effect of workload on the organizational performance partially, determine the effect of organizational commitment on organizational performance partially, determine the effect of ability on performance organization through organizational commitment and determine the effect of workload on organizational performance through organizational commitment. The study was conducted in the supervision Directorate of the Pension Fund and the Social Security Agency Employment FSA. Sampling using saturated samples involving 36 employees in all parts of the organization. Analysis of data using path analysis. Based on data analysis found that the variable ability and workload impact on organizational performance simultaneously. Variable's ability affects organizational performance partially. Variable workload affects organizational performance partially. Organizational commitment variables effect on organizational performance partially. Organizational commitment to organizational performance can provide an improved impact between ability and workload on organizational performance.


2021 ◽  
Vol 2 (3) ◽  
pp. 462-467
Author(s):  
Gusti Ayu Ajeng Prabaningtyas ◽  
Nyoman Putu Budiartha ◽  
I Made Minggu Widyantara

The prosecutor as the recipient of the power of attorney in a special power of attorney, which in this case represents employment BPJS, handles legal issues related to entrepreneurs who have not registered themselves and staff as members of the Manpower Dependent Program. The purposes of this study are to reveal the role of state attorneys in resolving cases representing the Social Security Administering Body (BPJS) for employment in Denpasar and the efforts of state attorneys to resolve cases representing BPJS for employment in Denpasar. This type of research is sociological with an empirical juridical approach. Data collection techniques were carried out by literature study, observation, interviews related to this research. Sources of data used in the form of secondary and primary data which are then analyzed systematically. The results of the study indicate that the role of the State Attorney's Attorney in resolving cases representing BPJS Ketenagakerjaan as a legal counsel with a Special Power of Attorney to resolve the company has not recorded itself and its staff in the Manpower Dependent Program. While the efforts of State Lawyers in resolving cases representing BPJS Ketenagakerjaan, with a Special Power of Attorney from BPJS Ketenagakerjaan, State Attorneys act in terms of providing non-litigation legal assistance by mediating business entities and individuals who do not register as members of the Employment Social Security Agency or have not complied with the payment of fees


2019 ◽  
Vol 3 (2) ◽  
pp. 110
Author(s):  
Yoanita Petrina ◽  
Cucu Zubaedah ◽  
Sri Susilawati

Pendahuluan: Hak untuk sehat merupakan hak asasi manusia yang diakui di Indonesia. Pemerintah melaksanakan program Jaminan Kesehatan Nasional (JKN) untuk mewujudkan hak untuk sehat melalui Badan Penyelenggara Jaminan Sosial (BPJS). Rendahnya partisipasi pekerja sektor informal karena kurangnya kesadaran dan pengetahuan tentang konsep dasar penjaminan kesehatan. Tujuan penelitian adalah mengetahui pengetahuan pekerja sektor informal bukan pemilik kartu BPJS mengenai BPJS Kesehatan. Metode: Penelitian ini merupakan penelitian deskriptif dengan metode survei. Penelitian dilakukan dengan memberikan kuesioner pengetahuan BPJS Kesehatan. Sampel penelitian adalah pekerja sektor informal bukan pemilik kartu BPJS Kesehatan. Hasil: Hasil penelitian menunjukkan sebanyak 7,7% responden berpengetahuan cukup dan 92,3% berpengetahuan kurang tentang BPJS Kesehatan. Nilai rata-rata dari seluruh responden adalah 38,61 yang termasuk kategori kurang). Simpulan: Pengetahuan pekerja sektor informal bukan pemilik kartu BPJS Kesehatan mengenai BPJS Kesehatan tergolong dalam kategori kurang.Kata kunci: BPJS Kesehatan, JKN, pengetahuan, pekerja sektor informal. ABSTRACTIntroduction: The human right to health is a recognised human right in Indonesia. The government implements the Universal Healthcare Program (JKN) to actualise the human right to health through the Social Security Agency (BPJS). The low participation of informal sector workers is caused by lack of awareness and knowledge on the basic concepts of health insurance. The purpose of this study was to determine the knowledge of Social Security Agency (BPJS) non-cardholder informal sector workers regarding the Healthcare and Social Security Agency (BPJS Kesehatan). Methods: This research was a descriptive study with a survey method. The study was conducted by giving questionnaire regarding knowledge of Healthcare and Social Security Agency. The research sample was Social Security Agency (BPJS) non-cardholder informal sector workers. Results: The results showed that 7.7% of respondents had sufficient knowledge and 92.3% had less knowledge regarding the Healthcare and Social Security Agency. The average value of all respondents was 38.61 which included in the less category. Conclusion: Knowledge of Social Security Agency non-cardholder informal sector workers regarding the Healthcare and Social Security Agency belongs to the less knowledge category.Keywords: Healthcare and Social Security Agency, Universal Healthcare Program, knowledge, informal sector workers.


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