Improving Quality and Operational Performance of Service Organizations: An Empirical Analysis Using Repeated Cross-Sectional Data of U.S. Firms

Author(s):  
Mahour Parast ◽  
Arsalan Safari
2021 ◽  
Vol 12 (02) ◽  
pp. 285-292
Author(s):  
Tara M. McLane ◽  
Robert Hoyt ◽  
Chad Hodge ◽  
Elizabeth Weinfurter ◽  
Erin E. Reardon ◽  
...  

Abstract Objectives To describe the education, experience, skills, and knowledge required for health informatics jobs in the United States. Methods Health informatics job postings (n = 206) from Indeed.com on April 14, 2020 were analyzed in an empirical analysis, with the abstraction of attributes relating to requirements for average years and types of experience, minimum and desired education, licensure, certification, and informatics skills. Results A large percentage (76.2%) of posts were for clinical informaticians, with 62.1% of posts requiring a minimum of a bachelor's education. Registered nurse (RN) licensure was required for 40.8% of posts, and only 7.3% required formal education in health informatics. The average experience overall was 1.6 years (standard deviation = 2.2), with bachelor's and master's education levels increasing mean experience to 3.5 and 5.8 years, respectively. Electronic health record support, training, and other clinical systems were the most sought-after skills. Conclusion This cross-sectional study revealed the importance of a clinical background as an entree into health informatics positions, with RN licensure and clinical experience as common requirements. The finding that informatics-specific graduate education was rarely required may indicate that there is a lack of alignment between academia and industry, with practical experience preferred over specific curricular components. Clarity and shared understanding of terms across academia and industry are needed for defining and advancing the preparation for and practice of health informatics.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pattanapong Tiwasing ◽  
Sukanlaya Sawang

PurposeLocal Chambers of Commerce networks provide small- and medium-sized enterprises (SMEs) with an opportunity to access essential information and networking with other businesses, resulting in improved business performance. However, rural SMEs are less likely to participate in these networks and often possess lower performance. This paper aims to examine the relationship between being members of local Chambers of Commerce networks and rural SMEs’ performance by comparing business performance between rural SMEs who are members and non-members of local Chambers of Commerce networks. This paper also further explores difference in business growth plans between rural SMEs members and non-members.Design/methodology/approachThe empirical analysis draws on cross-sectional data of 3,769 rural SMEs in England and Wales from the UK's Government Longitudinal Small Business Survey 2015. Propensity score matching (PSM) is applied to control for selection bias and variations in business characteristics before comparing business performance, measured in terms of annual turnover, sale growth and profitability, between rural SMEs that are members and non-members of local Chambers of Commerce networks.FindingsOur results show that rural SME members of local Chambers of Commerce networks are more likely to grow their sales than non-members. However, they perform as good as non-members in terms of turnover and profitability. The results also emphasise that local Chambers of Commerce networks are crucial for rural SMEs to develop the skills of the workforce and leadership capability of managers, new product/service development and new working practices. Therefore, to enhance rural SMEs' performance, tailoring the services of local Chambers of Commerce to support rural businesses' needs and encouraging rural SMEs to make use of business networks are recommended.Practical implicationsThe paper unpacks the relationships between being local Chamber of Commerce membership and business performance, offering lessons for rural SMEs to boost their business performance and growth through participating in local business association networks.Originality/valueThis paper is the first study that explores the comparative analysis of business performance and growth plans between rural SMEs that are members and non-members of the local Chamber of Commerce networks. We provide an empirical evidence-based analysis to existing literature regarding the advantages of being local Chamber of Commerce memberships to enhance business performance in rural areas.


2012 ◽  
Vol 4 (1) ◽  
pp. 30-44
Author(s):  
Joe Duke II ◽  
Kechi A. Kankpang

Given the rampant headline revelations of widespread fraud perpetrated in Nigerian public service organizations in recent times, this study addresses a topical subject that commands urgent attention, understanding and intervention. Using a survey design and case approach, a cross-sectional study was carried out on a sample of 54 systematically selected public service organizations spread across the South-South geopolitical region of Nigeria. The study showed that the fraud risk reduction strategy deployed in Nigerian public service organizations is not effective in reducing the overall level of employee fraud. The study showed that auditor’s monitoring strength is low. It also found that the prevailing reward and compensation system does not facilitate reduction of incentive for employee fraud. These results point to a need to review, strengthen and make more dynamic and responsive the current fraud risk reduction strategy used. Key words: employee fraud, organizations, Nigeria.


2009 ◽  
Vol 27 (2) ◽  
pp. 195-215 ◽  
Author(s):  
José A Belso Martínez

Entrepreneurship policy is an emerging area among economic policy developments that is currently not well developed. Policy makers are seeking to increase countries' and regions' entrepreneurial vitality in recognition of the growing evidence that a high level of entrepreneurial activity contributes to economic growth and development. I report the results of a cross-sectional empirical analysis that was conducted to test the contribution of different types of entrepreneurship development programs to new business performance and growth. A sample of seventy-two Spanish footwear entrepreneurs were contacted and surveyed during 2000. Major findings suggest that some of the analyzed public policies significantly favor new business profitability and growth. These results should be taken with care because of the sample size, the profile of the economic sector analyzed, and the restricted geographical location of the new businesses considered in this research.


2014 ◽  
Vol 986-987 ◽  
pp. 512-515
Author(s):  
Hai Tao YUE ◽  
Xiao Bao Yu ◽  
Pu Yu He ◽  
Hai Bo Liu ◽  
Wen Yan Liu ◽  
...  

The ISM model is applied to the influencing factors risk analysis of grid operational performance. The research constructed multilevel hierarchical structure diagram by the association between various factors and reflected the hierarchical relationship of the index intuitively. Select a large driving force factors as the core influencing factors and develop a risk prediction radar diagram to provide a theoretical basis for grid operational performance improving. A provincial power grid company provides the data for empirical analysis to explore the applicability of the model.


2013 ◽  
Vol 1 (1) ◽  
pp. 24-31
Author(s):  
Mohanraj V ◽  
Sounthri S

This study examines the Corporate Dividend Behaviour in the Indian context through Lintner‘s dividend model,Brittain‘s Cash Flow Model and Btittain‘s explicit Dividend Model. Results of this study will be uselful for designing dividend policies at the firm level and to analyze the saving behaviour at the macro level. The high dividend paying companies listed in NSE constitute the sample for the present study carried out as cross-sectional analysis for the year 2001-02 to 2011-12. The empirical result shows that the main determinants of current dividends are the Lagged Dividend and Current Earnings.


2022 ◽  
Author(s):  
Seungki Min ◽  
Costis Maglaras ◽  
Ciamac C. Moallemi

Over the past decade, there has been a significant rise in assets managed under passive and systematic strategies. Such strategies hold and trade portfolios in a coordinated manner, often concentrating trading around the end of the trading session. Simultaneously, there has been a rise in activity from market participants that act as liquidity providers, themselves trading along portfolio directions. In “Cross-Sectional Variation of Intraday Liquidity, cross-impact, and Their Effect on Portfolio Execution,” Min, Maglaras, and Moallemi investigate the implications of these two observations, specifically exploring how the phenomenon of portfolio liquidity provision leads to cross-security impact and influences the optimal execution schedules of risk-neutral traders that seek to minimize their expected execution costs. They show that the optimized schedules deviate from the naïve approach that trades each security separately and instead, couple the trading intensity across stocks so as to benefit from the liquidity provided along attractive portfolio trading directions. Empirical analysis demonstrates that coupled optimized schedules could lower costs by as much as 15% relative to the naïve approach.


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