scholarly journals Web Design Attributes in Building User Trust, Satisfaction, and Loyalty for a High Uncertainty Avoidance Culture

2017 ◽  
Vol 47 (6) ◽  
pp. 847-859 ◽  
Author(s):  
C. M. Nadeem Faisal ◽  
Martin Gonzalez-Rodriguez ◽  
Daniel Fernandez-Lanvin ◽  
Javier de Andres-Suarez
Keyword(s):  
Web Design ◽  
Uncertainty Avoidance ◽  
Design Attributes ◽  
High Uncertainty ◽  
User Trust

Inducing Website Design Innovation towards Customer Loyalty

2016 ◽  
Vol 1 (3) ◽  
Author(s):  
Noorriati Din ◽  
Lennora Putit ◽  
Muhammad Naqib Mohd Noor
Keyword(s):  
Customer Loyalty ◽  
Graphic Design ◽  
Publishing House ◽  
Web Design ◽  
Social Cues ◽  
Website Design ◽  
Online Retailers ◽  
Design Attributes ◽  
Online Shoppers ◽  
International Publishing

Having an attractive and innovative web design could serve as a basis for both offline and online retailers to provide detailed information towards satisfying potential buying intention amongst online shoppers, and subsequently contribute traffic flow to the intended website. This study revealed that both graphic design and social cues attributes were found to have a positive and significant relationship with customer loyalty. Given the valuable experience to the site, the aim of this study is to investigate the extent to which website design attributes affects customer loyalty towards a particular brand or product.© 2016. The Authors. Published for AMER ABRA by e-International Publishing House, Ltd., UK. Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies, Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, MalaysiaKeywords: Website design; social cue design; grahic design; customer loyalty

scholarly journals PENGARUH ORIENTASI BUDAYA PENGHINDARAN KETIDAKPASTIAN TERHADAP GAYA BELANJA PADA WISATAWAN NUSANTARA

2018 ◽  
Vol 7 (4) ◽  
Author(s):  
Baiq Handayani Rinuastuti ◽  
Rusdan Rusdan ◽  
Junaidi Sagir ◽  
Darwini Darwini
Keyword(s):  
Decision Making ◽  
Cultural Orientation ◽  
Uncertainty Avoidance ◽  
Tourism Industry ◽  
Fashion Consciousness ◽  
The Many ◽  
Manova Analysis ◽  
The Relationship ◽  
Low Uncertainty ◽  
High Uncertainty

This research aim is to get a depth understanding to the potential of difference in shopping style related to the culture orientation to avoid uncertainty in the tourist group. This research was conducted in three tourist sites, namely: Senggigi Beach, Gili Terawangan, and Kuta Beach. With Manova analysis known that tourists who have high uncertainty avoidance orientation tend to have decision-making style that prioritizes; quality, value, well-known brand, loyal to the brand, and confusion because of the many options. While at Travelers who have low uncertainty avoidance orientation tend to have a decision-making style that characterized expenditure: fashion consciousness, orientation recreational, and impulsive. By knowing the relationship between uncertainty avoidance cultural orientation and style tourist spending will bring enormous benefits to the tourism industry and government in promoting the activities of tourist spending, especially for the domestic market segment. Tujuan penelitian ini adalah untuk mendapatkan pemahaman yang mendalam terhadap potensi perbedaan gaya belanja yang terkait dengan orientasi budaya untuk menghindari ketidakpastian dalam kelompok wisatawan. Penelitian ini dilakukan di tiga lokasi wisata, yaitu : senggigi beach, termasuk gili terawangan dan pantai kuta. Dengan analisis manova tahu bahwa wisatawan yang memiliki ketidakpastian tinggi penghindaran orientasi cenderung memiliki gaya pengambilan keputusan yang mengutamakan; kualitas, nilai, merek terkenal, setia kepada merek dan kebingungan karena banyaknya pilihan. Sementara pada wisatawan yang memiliki orientasi penghindaran ketidakpastian rendah cenderung memiliki keputusan-membuat gaya yang dicirikan pengeluaran : Mode kesadaran, orientasi rekreasi dan impulsif. Dengan mengetahui hubungan antara ketidakpastian penghindaran budaya orientasi dan gaya pengeluaran wisata akan membawa manfaat besar bagi industri pariwisata dan pemerintah dalam mempromosikan kegiatan wisata belanja, terutama untuk pasar domestik segmen.Keywords :Shopping style, uncertainty avoidance, domestic travelers

scholarly journals Pengalaman Kerja dan Penilaian Profesional Auditor: Bukti dari Mahasiswa di Yogyakarta

2020 ◽  
Vol 2 (1) ◽  
pp. 154-162
Author(s):  
Rizki Hamdani ◽  
Satrio Pamungkas ◽  
Kumalahadi
Keyword(s):  
Uncertainty Avoidance ◽  
Professional Judgment ◽  
Fraud Risk ◽  
Low Uncertainty ◽  
High Uncertainty

Penelitian ini bertujuan untuk mendeteksi pengaruh pengalaman kerja auditor terhadap penilaian profesional auditor. Sebanyak 100 orang responden dari mahasiswa S1 akuntansi dilibatkan dalam penelitian ini. Penelitian ini menggunakan desain eksperimen untuk menguji pengaruh pengalaman kerja auditor terhadap professional judgment auditor yang secara khusus dilihat dari evaluasi lingkungan pengendalian internal untuk perusahaan yang beroperasi di berbagai negara dengan budaya yang berbeda karakteristik dan penilaian fraud risk untuk perusahaan yang beroperasi di berbagai negara dengan budaya yang berbeda karakteristik. Hasil penelitian menunjukkan bahwa lamanya pengalaman kerja auditor berpengaruh terhadap penilaian fraud risk dilihat dari budaya individualisme dan kolektivisme, namun tidak berpengaruh terhadap evaluasi pengendalian internal. Lamanya pengalaman kerja auditor juga tidak berpengaruh terhadap penilaian fraud risk dilihat dari budaya high uncertainty avoidance vs low uncertainty avoidance. Penelitian ini memberikan wawasan kepada kantor akuntan publik, perusahan, dan pemerintah untuk mengetahui bagaimana dalam melihat dan melakukan penilaian terhadap profesional auditor.

A Comparative Study of the Effects of Low and High Uncertainty Avoidance on Continuance Behavior

2011 ◽  
pp. 78-109
Author(s):  
Hak-Jin Kim ◽  
Hun Choi ◽  
Jinwoo Kim
Keyword(s):  
Online Survey ◽  
Uncertainty Avoidance ◽  
Motivational Factors ◽  
Continuance Intention ◽  
Mean Values ◽  
Individual Level ◽  
Data Services ◽  
The Mean ◽  
The Individual ◽  
High Uncertainty

This study examines the effects of uncertainty avoidance (UA) at the individual level on continuance behavior in the domain of mobile data services (MDS). It proposes a research model for post-expectation factors and continuance behavior that considers the moderating effect of UA, and verifies the model with online survey data gathered in Korea and Hong Kong. Post-expectation factors are classified as either intrinsic or extrinsic motivational factors, while respondents are classified according to their propensities into low-UA and high-UA groups. The results indicate that UA has substantial effects not only on the mean values of the post-expectation factors studied but also on the strength of those factors’ impact on satisfaction and continuance intention. The effects of intrinsic motivational factors on satisfaction and continuance intention are stronger for the high-UA group than for the low-UA group. In contrast, the effects of extrinsic motivational factors are generally stronger for the low-UA group.

Understanding Country Level Adoption of E-Commerce

2021 ◽  
pp. 275-299
Author(s):  
Punit Ahluwalia ◽  
Mohammad I. Merhi
Keyword(s):  
Cultural Factors ◽  
Uncertainty Avoidance ◽  
Macro Level ◽  
Causal Relationships ◽  
Empirical Examination ◽  
Country Level ◽  
Level Data ◽  
Analytical Procedures ◽  
High Uncertainty

This paper provides a theoretically grounded model of e-commerce adoption to explain differences in adoption rates among countries. The model extends the existing culture-policy-technology (CPT) framework to examine causal relationships between the technological, institutional, and cultural factors in order to examine country-level e-commerce adoption. Thus, interesting relationships among macro-level factors are hypothesized. The paper highlights the important of risk mitigating mechanisms or institutions to facilitate adoption of e-commerce in countries with high uncertainty avoidance. A call for empirical examination into country level adoption is answered by analyzing macro level data from 69 countries. The hypotheses are confirmed using PLS analytical procedures. The study is timely as e-commerce technology has now taken hold in several countries but its revenues in proportion to the overall total revenues remain low. The study is motivated by significant different in e-commerce adoption rates among countries. The paper makes significant contributions to literature and practice.

ANALISIS BUDAYA KOMUNIKASI PADA ORGANISASI PEMERINTAH

INFO ARTHA ◽  
2017 ◽  
Vol 3 ◽  
pp. 78-89
Author(s):  
Satria Adhitama
Keyword(s):  
Data Analysis ◽  
Power Distance ◽  
Uncertainty Avoidance ◽  
Short Term ◽  
Government Organization ◽  
Government Communication ◽  
Depth Interview ◽  
High Power Distance ◽  
High Uncertainty

This research shows the communicational culture in government organization. The goal of this research is to know and describe the communicational culture in a government communication. This research uses several concepts, specifically value concept by Hofstede, individualism or collectivism, uncertainty avoidance, power distance, masculinity or feminity, long term orientation or short term orientation. Other concept is context of communicational culture, high context culture or low context culture. The paradigm of this research is constructivism and the approach is qualitative. The method of getting data is in depth interview and observation. Based on the data analysis, the values of government organization are collectivist value which explains that everything must be done together but in reality it is done only by several people, the high uncertainty avoidance, the high power distance, the masculinity value, and long term orientation to see the future. Based on the values, the communicational culture is not absolutely high context culture or low context culture. All of this depends on situation and condition, kind of organization, style of leadership and the values of a government organization. The conclusion of this research is collectivist value that is followed by a government organization influences other values and context of communicational culture. Thus, the good relations in a government organization must be developed between all member of organization especially between the leader and employees. 

scholarly journals National Culture and Tax Avoidance of Multinational Corporations

2019 ◽  
Vol 11 (24) ◽  
pp. 6946
Author(s):  
Ji Seon Yoo ◽  
Ye Ji Lee
Keyword(s):  
Multinational Corporations ◽  
National Culture ◽  
Power Distance ◽  
Tax Avoidance ◽  
Uncertainty Avoidance ◽  
Cultural Dimensions ◽  
High Power Distance ◽  
Low Uncertainty ◽  
High Uncertainty

This study tests the role of national culture in tax avoidance by multinational corporations (MNCs). Hofstede’s four cultural dimensions are used to measure cultural differences across countries: uncertainty avoidance, individualism, masculinity, and power distance. The empirical results of the study imply that MNCs headquartered in countries with low uncertainty avoidance, low individualism, high masculinity, and low power distance engage in a higher level of tax avoidance than MNCs in countries with high uncertainty avoidance, high individualism, low masculinity, and high power distance. In addition, the cultural features of the parent company generally have a stronger influence on group-level tax avoidance than those of its subsidiaries. This study contributes to the literature by presenting empirical evidence of culture as a determinant of tax avoidance by MNCs.

A Comparative Study of the Effects of Low and High Uncertainty Avoidance on Continuance Behavior

2010 ◽  
Vol 18 (2) ◽  
pp. 1-29 ◽  
Author(s):  
Hak-Jin Kim ◽  
Hun Choi ◽  
Jinwoo Kim
Keyword(s):  
Online Survey ◽  
Uncertainty Avoidance ◽  
Motivational Factors ◽  
Continuance Intention ◽  
Mean Values ◽  
Individual Level ◽  
Data Services ◽  
The Mean ◽  
The Individual ◽  
High Uncertainty

This study examines the effects of uncertainty avoidance (UA) at the individual level on continuance behavior in the domain of mobile data services (MDS). It proposes a research model for post-expectation factors and continuance behavior that considers the moderating effect of UA, and verifies the model with online survey data gathered in Korea and Hong Kong. Post-expectation factors are classified as either intrinsic or extrinsic motivational factors, while respondents are classified according to their propensities into low-UA and high-UA groups. The results indicate that UA has substantial effects not only on the mean values of the post-expectation factors studied but also on the strength of those factors’ impact on satisfaction and continuance intention. The effects of intrinsic motivational factors on satisfaction and continuance intention are stronger for the high-UA group than for the low-UA group. In contrast, the effects of extrinsic motivational factors are generally stronger for the low-UA group.

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