The Effects of the 2018 Commonwealth Games Service Environment on Athlete Satisfaction and Performance: A Transformative Service Research Approach

2020 ◽  
Vol 34 (4) ◽  
pp. 316-328 ◽  
Author(s):  
Eric MacIntosh ◽  
Keita Kinoshita ◽  
Popi Sotiriadou
Keyword(s):  
Service Research ◽  
Research Approach ◽  
Subsequent Performance ◽  
Service Environment ◽  
Significant Relationships ◽  
Athlete Satisfaction ◽  
And Performance ◽  
Sport Events ◽  
Commonwealth Games ◽  
The Impact

Competing at major sport events represents a significant experience for elite athletes. Research has determined that event services can affect athlete satisfaction, yet little is known about any influence on athlete performances. This study adapted the lens of transformative service research to examine, through survey research, the athletes’ perceptions of the impact that the service environment of the Commonwealth Games 2018 on the Gold Coast in Australia had on their satisfaction and subsequent performance. The results from 430 athlete surveys showed the significant relationships between service environment factors and athlete satisfaction and the indirect effects of the service environment on performance, through satisfaction. Thus, satisfaction acts as a mediator between the service environment and athlete performance. The effects of the service environment on athlete satisfaction and performance highlight the areas for future development across the athletes’ experience, from accommodations to social activities, that managers and event planners can enhance.

scholarly journals Athletes as tourists: Consumer Behaviour of Participants at the 2007 and 2009 World Universiade Games

2011 ◽  
Vol 51 (1) ◽  
pp. 72-79
Author(s):  
Douglas Turco ◽  
Dimitra Papadimitrou ◽  
Serkan Berber
Keyword(s):  
Consumer Behaviour ◽  
Host Countries ◽  
World Cup ◽  
Sport Event ◽  
Considerable Research ◽  
Second Tier ◽  
Sport Events ◽  
Commonwealth Games ◽  
International Sport ◽  
The Impact

Athletes as tourists: Consumer Behaviour of Participants at the 2007 and 2009 World Universiade GamesConsiderable research has been devoted to sport mega-events including the Olympic Games, the FIFA World Cup, and the Commonwealth Games. Yet few studies have focused on the lesser known or "second tier" international sport events in order to understand the patterns and the impact of participant consumption. Further, few sport event studies are extended beyond a single assessment. This study examines a recurring sport event, the World Universiade Summer Games, that took place in two different countries, Belgrade, Serbia and Bangkok, Thailand. A profile of participants at the 2007 and 2009 Universiades was generated to reveal and compare their consumer behaviour in the host cities and over time. Subjects were queried on-site during selected days of competition (N=441, 2007; N=221, 2009). Findings demonstrate a remarkable consistency in participant characteristics and local spend from 2007 to 2009, though the amount spent per night was considerably less than the average per night spend by other types of tourists in the host countries, suggesting that Universiade athletes are non high-value tourists. Discussion and implications of findings to sport and tourism destination scholars and marketers are presented.

scholarly journals Teachers’ Opinions about the Effect of Chemistry Demonstrations on Students’ Interest and Chemistry Knowledge

2020 ◽  
Vol 10 (2) ◽  
pp. 9-25
Author(s):  
Luka Vinko ◽  
Seamus Delaney ◽  
Iztok Devetak
Keyword(s):  
Quantitative Research ◽  
Teaching Experience ◽  
Research Approach ◽  
Online Questionnaire ◽  
Educational Approach ◽  
Knowledge Based ◽  
Chemical Concepts ◽  
And Performance ◽  
The Impact

Chemistry is an experimental discipline that uses experimentation as one of its most important research methods. Laboratory work and other practical work are therefore also essential in chemistry lessons. Chemistry demonstrations are used by teachers as an educational approach that can increase students’ interest in chemistry and motivate them to learn chemical concepts with understanding. However, if the students are actively involved in the chemistry demonstration, it can be just as effective as or even more effective than students’ learning through experiments. The purpose of this research is to examine teachers’ opinions about the impact of chemistry demonstrations on students’ interest and chemistry knowledge. Based on a quantitative research approach, 81 primary and secondary school teachers from different regions of Slovenia participated in this study. Participating teachers completed an online questionnaire on their perceptions of the impact of chemistry demonstrations on students’ interest and performance in chemistry classes and on the quality of students’ knowledge of chemistry. The results show that regardless of the years of teaching experience and the frequency of performing chemistry demonstrations, the participating teachers consider such demonstrations to have a positive effect on the motivation and performance of the students in chemistry and on the quality of the students’ knowledge of chemistry.

scholarly journals Publicness, Organisational Characteristics and Performance

2013 ◽  
Vol 3 (1) ◽  
pp. 33-50 ◽  
Author(s):  
Stuart Anderson
Keyword(s):  
Human Resources ◽  
Employee Satisfaction ◽  
Health Sector ◽  
Managerial Effectiveness ◽  
Work Quality ◽  
Managerial Performance ◽  
Significant Relationships ◽  
Hospital Pharmacies ◽  
And Performance ◽  
The Impact

This paper reports an exploratory study utilising a publicness model in which the impact of ownership, funding and mode of control on performance is moderated by organisational characteristics such as goals, structure and management. It describes the testing in 164 English hospital pharmacies of four health sector-relevant characteristics; diffusion of ownership (number of owners), priority of financial goals, congruence of core purpose (goals of sub-unit compared to organisation), and proximity of control (hierarchical levels between sub-unit and top management). Associations between these and four indicators of performance (managerial effectiveness, utilisation of human resources, work quality and employee satisfaction) were examined. Statistically significant relationships were seen between three of the organisational characteristics and some aspect of performance. Priority of financial goals was associated with perceptions of managerial performance, and proximity of control with use of human resources, work quality and employee satisfaction. Further elucidation of such characteristics may be justified.

scholarly journals The Athletic Intelligence Quotient and Performance Outcomes in Professional Baseball

2021 ◽  
Vol 12 ◽  
Author(s):  
James Kenneth Bowman ◽  
R. Thomas Boone ◽  
Scott Goldman ◽  
Alex Auerbach
Keyword(s):  
Intelligence Quotient ◽  
Sport Performance ◽  
Performance Outcomes ◽  
Professional Baseball ◽  
Minor League Baseball ◽  
Subsequent Performance ◽  
Minor League ◽  
Coaching Process ◽  
And Performance ◽  
The Impact

The focus on quantifiable data in sport performance has led to incremental advantages in baseball and has played an important role in the development of new hitting, pitching, fielding, and coaching strategies. Recently, researchers and team representatives have considered the impact of additional factors in baseball, including cognitive functioning. In this study, predictive validity for the Athletic Intelligence Quotient (AIQ) was examined vis-à-vis performance outcomes in professional baseball. Specifically, AIQ scores were obtained from 149 Minor League Baseball (MiLB) players prior to the 2014 baseball season and their subsequent performance was assessed through traditional and newly emphasized baseball statistics. Using hierarchical multiple regression, it was demonstrated that the AIQ predicted statistically significant relationships with hitting and pitching statistics, after controlling for other variables. Given the recent impact of analytics in professional sports, the potential importance of the AIQ in the selection and coaching process was discussed.

scholarly journals Director remuneration, corporate governance and performance: A comparison between government linked companies vs non government linked companies

2014 ◽  
Vol 10 (2) ◽  
pp. 46-63
Author(s):  
Nazrul Hisyam Ab Razak
Keyword(s):  
Corporate Governance ◽  
Governance Structure ◽  
Matched Pair ◽  
Company Performance ◽  
Government Control ◽  
Government Ownership ◽  
Corporate Governance Structure ◽  
Significant Relationships ◽  
And Performance ◽  
The Impact

This study has examined the relationship between director’s remuneration, corporate governance structure and performance of a sample of 150 companies listed on the Bursa Malaysia from year 2008 until 2013. The sample was selected to provide matched-pair of government linked companies (GLCs) and non-government linked companies (non-GLCs), as it was anticipated that these group would have different governance structure, the key difference being government ownership. The result holds even when we control for company specific characteristic such as corporate governance, company size, leverage, director’s remuneration, board size and auditors. This study uses panel based regression model to examine the impact of government control mechanism on company performance using two important measurers. These are accounting based measure proxies by ROA and non-accounting based measures by Tobin’s Q. Statistically significant relationships were found across the groupings and for different performance measures. Findings appear to suggest that there is a significant impact of government ownership on company performance after controlling for company specific characteristics.

The Impact of Conceptions of Ability on Self-Regulatory Factors and Motor Skill Acquisition

1991 ◽  
Vol 13 (3) ◽  
pp. 213-226 ◽  
Author(s):  
Forest J. Jourden ◽  
Albert Bandura ◽  
Jason T. Banfield
Keyword(s):  
Skill Acquisition ◽  
Motor Skill ◽  
Self Efficacy ◽  
Acquisition Rate ◽  
Subsequent Performance ◽  
Motor Skill Acquisition ◽  
Regulatory Processes ◽  
And Performance ◽  
High Level ◽  
The Impact

This study tested the hypothesis that conceptions of ability affect self-regulatory processes and the acquisition rate of a perceptual-motor skill. Subjects performed a rotary pursuit task under induced cognitive sets that task performance reflected inherent aptitude or acquirable skill. Their perceived self-efficacy, affective self-reactions, and performance attainments were measured over a series of trials. Subjects who performed the task under the inherent-aptitude conception of ability displayed no growth in perceived self-efficacy across phases, negative self-reactions to performances, low interest in the activity, and a limited level of skill development. In contrast, those who performed the task under the conception of ability as an acquirable skill displayed growth in perceived self-efficacy, positive self-reactions to their performances, widespread interest in the activity, and a high level of skill acquisition. The stronger the positive self-reactions, the greater the subsequent performance attainments.

scholarly journals “A Two-Edged Sword”: Paternalistic Leadership and Nurses Performance: A Moderated Mediation Model

2021 ◽  
Vol 12 ◽  
Author(s):  
Samyia Safdar ◽  
Shazia Faiz ◽  
Namra Mubarak
Keyword(s):  
Self Efficacy ◽  
Power Distance ◽  
Moderated Mediation ◽  
Research Approach ◽  
Paternalistic Leadership ◽  
Moderated Mediation Model ◽  
Beneficial Impact ◽  
And Performance ◽  
The Impact

Background: The study investigates the impact of paternalistic leadership on the performance of nurses. Furthermore, it looks into the role of self-efficacy as a mediator in the relationship between paternalistic leadership and performance. It also looks into the role of power distance as a moderator.Methods: The study used a quantitative survey-based research approach, with questionnaire responses collected over time. Initially, 315 Chinese nurses were surveyed about their views on paternalistic leadership, self-efficacy, and power distance. While their supervisors were called after 6 weeks for a dyadic answer, they were asked to offer their thoughts on their performance. The AMOS 22 software was used for confirmatory factor analysis (CFA), while the SPSS 22 software was employed for descriptive statistics, such as the correlation and regression analysis.Results: The findings demonstrated that paternalistic leadership had a beneficial impact on performance. Furthermore, the role of self-efficacy as a mediator and power distance as a moderating mediator in this relationship has been evidenced.Conclusion: The results suggest that paternalistic leadership has a good impact on nurse performance. Furthermore, self-efficacy as a mediator explains the association between paternalistic leadership and nursing performance adequately. Furthermore, power distance appeared to be a powerful moderator, as the moderated mediation results revealed that in high-power-distant societies, such as China, self-efficacy enhances the link between paternalistic leadership and nursing performance. Limitations and future directions were also discussed.

scholarly journals PROSES PENYUSUNAN ANGGARAN DAN PENILAIAN KINERJA DITINJAU DARI ASPEK PERILAKU (Studi Kasus Pada Perguruan Tinggi Swasta ”X” Di Surabaya)

2018 ◽  
Vol 13 (1) ◽  
pp. 18-39
Author(s):  
Endang Dwi Retnani
Keyword(s):  
Balanced Scorecard ◽  
Negative Impact ◽  
Private University ◽  
Research Approach ◽  
The Balanced Scorecard ◽  
Real Performance ◽  
Participative Approach ◽  
And Performance ◽  
The Impact ◽  
Responsibility Center

This study intends to find out the impact of planning and budgeting processes and performance measures on the behaviour of the responsibility center managers employed in a private university “X”. Method used in this study was qualitative research approach. The results showed that planning and budgeting submission processes with a bottom up participative approach influenced the behaviour of the responsibility center managers. Their appreciation and togetherness feeling was developed, as well as their commitment to execute the planned program and budgeting. Secondly, in the case that the approved planning and budgeting was implemented not as expected and planned without any explanation yielded a negative behaviour to the central managers that were shown by their less optimum potential works or with no action at all. Thirdly, financial performance measured with variant analysis was not reflecting the real performance of the responsibility center managers. The fact could cause misinterpretation of the management and also negative impact. It brought frustration among the responsibility center managers who actually had good performance. Furthermore, performance measurement, that is mainly based on financial aspects and neglecting non financial ones, influenced the reluctance of the responsibility center managers who just considered short term purposes and reluctant to make innovation. And last, by following steps suggested in the Balanced Scorecard, it could be able to define the Key Performanc Indicators of responsibility center managers with taking into consideration either financial or non financial aspects.

The Impact of Property Characteristics on Economic Performance of Russian Industrial Enterprises

2005 ◽  
pp. 53-68 ◽  
Author(s):  
R. Kapeliushnikov ◽  
N. Demina
Keyword(s):  
Detailed Analysis ◽  
Economic Performance ◽  
Ownership Concentration ◽  
Corporate Sector ◽  
Concentrated Ownership ◽  
Industrial Enterprises ◽  
Russian Industry ◽  
Control Premium ◽  
And Performance ◽  
The Impact

The paper provides new survey evidence on effects of concentrated ownership upon investment and performance in Russian industrial enterprises. Authors trace major changes in their ownership profile, assess pace of post-privatization redistribution of shareholdings and provide evidence on ownership concentration in the Russian industry. The major econometric findings are that the first largest shareholding is negatively associated with the firm’s investment and performance but surprisingly the second largest shareholding is positively associated with them. Moreover, these relationships do not depend on identity of majority shareholders. These results are consistent with the assumption that the entrenched controlling owners are engaged in extracting "control premium" but sizable shareholdings accumulated by other blockholders may put brakes on their expropriating behavior and thus be conductive for efficiency enhancing. The most interesting topic for further more detailed analysis is formation, stability and roles of coalitions of large blockholders in the corporate sector of post-socialist countries.

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