The Usefulness of Enterprise Support Services to Kenyan Manufacturing Micro-Enterprises
This paper examines the usefulness of support services to manufacturing microenterprises as perceived by the microenterprise owners. In Kenya, there is an emphasis on financial support services at the expense of other services but evidence of their usefulness to the survival and maintenance of manufacturing microenterprises is scarce. Convenience sampling was used to select 172 manufacturing microenterprises that had received any kind of support. Data was collected through researcher-administered questionnaires and analysed using frequencies, percentages and chi-square tests. Results revealed that though financial support was utilised by almost two thirds of the enterprises, over three quarters of the owners did not perceive it as useful, mainly due to the little amount of money given as credit. Training was considered useful to microenterprises, especially in the areas of record keeping and marketing. Social networks, in terms of ROSCAs, friends and relatives, were the major sources of support for manufacturing microenterprises.