scholarly journals Organization Goal-Oriented Requirements Elicitation Process to Enhance Information System

2016 ◽  
Vol 6 (6) ◽  
pp. 3188
Author(s):  
Fransiskus Adikara ◽  
Bayu Hendradjaya ◽  
Benhard Sitohang
Keyword(s):  
Information System ◽  
Requirements Elicitation ◽  
Point Of View ◽  
User Requirements ◽  
New Information ◽  
Distribution Company ◽  
Elicitation Process ◽  
High Level ◽  
Stakeholder Requirements

<p><span>This paper introduces and proposes an approach in goal-oriented requirements elicitation process that using Key Performance Indicators (KPIs), in information system enhancement process. KPIs can be used to control and reduce user requirements problems caused by personal interests of users in requirements elicitation process. An information system enhancement project for a distribution company has been used as a case study to demonstrate this approach. The case study shows that the requirements can be elicited from the organization goals and current information system condition rather than from user requirements. This approach also showed that KPIs have been able to control some user requirements that have difference point of view with high level stakeholder requirements. Compared with the previous research, IT goals and KPIs are more easily identified in the enhancement process rather than through development of a brand new information system.</span></p>

Organization Goal-Oriented Requirements Elicitation Process to Enhance Information System

2016 ◽  
Vol 6 (6) ◽  
pp. 3188
Author(s):  
Fransiskus Adikara ◽  
Bayu Hendradjaya ◽  
Benhard Sitohang
Keyword(s):  
Information System ◽  
Requirements Elicitation ◽  
Point Of View ◽  
User Requirements ◽  
New Information ◽  
Distribution Company ◽  
Elicitation Process ◽  
High Level ◽  
Stakeholder Requirements

<p><span>This paper introduces and proposes an approach in goal-oriented requirements elicitation process that using Key Performance Indicators (KPIs), in information system enhancement process. KPIs can be used to control and reduce user requirements problems caused by personal interests of users in requirements elicitation process. An information system enhancement project for a distribution company has been used as a case study to demonstrate this approach. The case study shows that the requirements can be elicited from the organization goals and current information system condition rather than from user requirements. This approach also showed that KPIs have been able to control some user requirements that have difference point of view with high level stakeholder requirements. Compared with the previous research, IT goals and KPIs are more easily identified in the enhancement process rather than through development of a brand new information system.</span></p>

Replace an Old Functioning Information System with a New One

2010 ◽  
pp. 319-332
Author(s):  
Hans Kyhlback ◽  
Berthel Sutter
Keyword(s):  
Information System ◽  
Wound Care ◽  
Local Level ◽  
Work Practice ◽  
Ethnographic Studies ◽  
Health Care Work ◽  
New Information ◽  
Information And Communication ◽  
High Level

This chapter addresses a problem that is often experienced when ICT systems are being implemented in a work practice. Posed as a question, it might be formulated like this: What does it take to replace an old functioning information system with a new one? Findings are grounded on a long-term case study at a community elder care. This chapter used the Development Work Research (DWR) approach that is an interventionist methodology comprising ethnography as well as design experiment. During the case study, a new digital case book for the community wound care was developed. However, as it turned out, the nurses´ established practice favored the old-fashioned mobile information system. First conclusion of this chapter is that an old-fashioned information system within health care work will not successfully be replaced by a new one, unless the new is better “as a whole”, that is, better supports work practices of a range of occupational and professional workers. Second conclusion is that when designing information system for the public sector, system designers will almost always face dilemmas based on a contradiction between central, high level interest and local level work-practice perspectives. The third conclusion is that in order to succeed in the design of new information and communication system, the distinctive features of the work activities in question have to be delineated by ethnographic studies, and taken into consideration in the design process.

The Planned and Materialized Implementation of an Information System

2011 ◽  
pp. 116-130
Author(s):  
P. Reijonen ◽  
J. Heikkila
Keyword(s):  
Information System ◽  
Positive Reinforcement ◽  
Dominant Mode ◽  
Telephone Companies ◽  
New Information ◽  
Mode Of Operation ◽  
Close Cooperation ◽  
And Training ◽  
Server System

The object of this case study is a marketing and sales information system in two local offices of a regional telephone company. A unified, advanced client/server system was needed due to the merging of three companies into a bigger regional company, keener competition, and the growing complexity of the services provided. The system is tailormade to meet the needs of the industry and it was developed by a software vendor in close cooperation with the nationwide alliance of regional telephone companies. This study illustrates the difficulties in simultaneously aligning an organization and implementing a new information system. Views on the skills and competence needed in using the system vary, and lead to the negligence of education and training. The consequent lack of skills and knowledge of some users, especially of those not using the system regularly, create profound problems in the whole work process and in productivity as the first, obvious work practices become the dominant mode of operation bypassing the desired integrated workflow. The findings are discussed and reflected to concepts of institutionalization, positive reinforcement, and productivity paradox. This case emphasizes the importance of the organizational implementation and adaptation process which ought to begin after the implementation of the technical system.

Applying collaborative process design to user requirements elicitation: A case study

2013 ◽  
Vol 64 (7) ◽  
pp. 798-812 ◽  
Author(s):  
Aida Azadegan ◽  
K. Nadia Papamichail ◽  
Pedro Sampaio
Keyword(s):  
Process Design ◽  
Requirements Elicitation ◽  
User Requirements ◽  
Collaborative Process

Social entrepreneurship in the informal economy: a case study of re-enactment festivals

2015 ◽  
Vol 9 (1) ◽  
pp. 6-16 ◽  
Author(s):  
Valery Gordin ◽  
Mariya Dedova
Keyword(s):  
Informal Economy ◽  
Russian Market ◽  
Content Type ◽  
Non Profit ◽  
Qualitative Survey ◽  
New Information ◽  
High Level ◽  
Entrepreneurial Activities ◽  
Two Stages

Purpose – The paper aims to generate new information on the types of entrepreneurial activities at the re-enactment festivals and their importance for the re-enactors. Design/methodology/approach – The study consisted of two stages: a content analysis of information available through online open access and a qualitative survey of re-enactors and a qualitative survey of re-enactors was organised and spanned from November 2012 to February 2013. Findings – The paper concludes that a specific form of entrepreneurship in the Russian market characterised by creation of social capital, a high level of devotion to engagement and, at the same time, non-profit-related gains has been emerged. Research limitations/implications – The socio-cultural phenomenon of entrepreneurship within re-enactment festivals is investigated. The study may be further developed by identifying various cultural events that may be characterised by the existence of an internal festival market. Originality/value – This paper highlights social entrepreneurial activities in informal sector by the example of re-enactment festivals.

scholarly journals A Case Study on Legacy Information Systems Migration: A Fault Tolerant Approach

2014 ◽  
Author(s):  
Rafael de Paula Herrera ◽  
Alan Salvany Felinto
Keyword(s):  
Information System ◽  
Information Systems ◽  
Relational Databases ◽  
Fault Tolerant ◽  
Single Point ◽  
Related Services ◽  
On Demand ◽  
High Level ◽  
Legacy Information Systems

Legacy Information Systems play key-roles on organizations development and growth. However, they can be considered as risky factor to operations chain whether they do not meet the demanding or become acting as single point of failures. In this work, we propose a migration model which is able to handle systems that depend on Relational Databases and its changes were driven through the use of a distributed middleware. We also pose how this approach was successfully applied while migrating a Legacy Information System to a Cloud Computing based infra-structure, adding fault-tolerance to its architecture as a competitive advantage, enabling the related services to be clustered and then horizontal scaled on demand. All major concerns on how the whole solution and its aggregated tools were conceived are discussed in high-level details, so them can be solely reproduced and integrated to another systems in order to achieve the same goals or improve its level of quality assurance.

scholarly journals DANIEL BELL ABOUT THE «FLUIDITY» OF AUTHORITIES IN THE AGE OF POSTINDUSTRIALISM

2019 ◽  
pp. 71-78
Author(s):  
Hanna Sashchuk
Keyword(s):  
Information Technologies ◽  
Point Of View ◽  
Industrial Society ◽  
Management Skills ◽  
The People ◽  
New Information ◽  
Political Units ◽  
High Level ◽  
Post Industrial ◽  
The Impact

The article analyze the position of one of the most respected researchers of post-industrialism, Daniel Bell, on the impact of new information technologies on “politics-power” relations. The following two features of the influence of information and knowledge on the political sphere of public life are clarified: “Situs as Political Units» and «Rightful Meritocracy.” According to D. Bell, there are three analyzed current models of power: 1) the previous model of power, which is based on property, and besides it is inherited; 2) a model of government, the basis of which is knowledge acquired through education; and 3) a model of power, the source of which is a political office obtained through an organizational apparatus. The concept of the rightful meritocracy of D. Bell was analyzed, it’s meaning in the idea that the power belong to the most gifted. He believed that a capitalist society іs gradually transforming into a society in which gifted people will be promoted to senior positions, including political. He defined a certain “merit formula”: “Intelligence + Achievements = Merit”. D. Bell argued, that people with such merits should take up leadership positions in politics, business, science and other activities. In post-industrial society, the principle of “achievement” is relevant, there is a thought, that power is achieved through the personal virtues of the people, their high level of education and skills. In such society, there are almost no senior positions available to people without qualifications. In conclusion, we can say that the politician, from the point of view of D. Bell, is a highly skilled specialist which have the necessary management skills. Post-industrial society implies the emergence of a new intellectual class, whose representatives can at political level act as consultants, experts or technocrats.

scholarly journals Analisis Kinerja Sistem Informasi dengan Metode End-User Computing Satisfaction (Studi Kasus pada PT PLN Langsa)

2018 ◽  
Vol 2 (3) ◽  
Author(s):  
Roy Sari Milda Siregar
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Primary User ◽  
Point Of View ◽  
Ease Of Use ◽  
End User ◽  
Satisfaction Rate ◽  
New Information ◽  
Satisfaction Evaluation ◽  
End User Computing

This evaluation is crucial to develop a better understanding on whether the new Information System is applicable in supporting the staff duties and work responsibilities. This present study is aimed at evaluating the performance of the Information System based on the end-user’s point of view. This research is a descriptive-quantitative field study. In the data analysis, the framework of End-User Computing Satisfaction (EUCS) was used to the primary user-level which consist of five variables, namely, Content, Accuracy, Format, Ease of Use and Timeliness and an additional variabel, satisfaction. A total of 39 questionnaires were distributed to operators in PT PLN Langsa. Based on the analysis, the satisfaction rate as per the EUCS are as follows: low at 25.6%, medium at 56.64% and high at 18%. The percentage of user satisfaction to the information sistem is at 72,9% from the expected rate.Keywords: End-user computing satisfaction, user satisfaction, evaluation of information systems.

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