scholarly journals Evaluating University-Business Collaboration at Science Parks: a Business Perspective

Triple Helix ◽  
2020 ◽  
pp. 1-41
Author(s):  
Claudia Olvera ◽  
Josep M. Piqué ◽  
Ulises Cortés ◽  
Mario Nemirovsky

The evaluation of the companies’ performance at University Science Parks (SPs) becomes essential in identifying the needs of the companies and the feasibility of the University-Business Collaboration (ubc). The companies’ real needs are also of interest for universities and SPs, since they face the challenge of designing strategies that best help them to transfer knowledge more effectively. This research article focuses on Key Performance Indicators (kpis) in ubc, needs and business objectives of companies co-located at SPs in Spain and Mexico. This article (i) aims to identify the kpis in ubc used by co-located companies at SPs, and (ii) explore the kpis in ubc and critical success factors of SPs. This article focuses on the perspective of companies, with a secondary focus on the perspectives of SPs and universities. For this study, data was collected through online company surveys in Spain and Mexico. Moreover, the empirical analysis uses fourteen semi-structured interviews addressed to SPs directors to explore kpis in ubc and success factors of SPs in both countries. In addition, two frameworks were developed with the main kpis in ubc, taking into account university and company perspectives. They show the objectives, strategies and long-term kpis as well as progress kpis, and they are a useful guide to evaluate the accomplishments and the alignment of goals in ubc.

Libri ◽  
2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Abdolreza Noroozi Chakoli ◽  
Laleh Samadi

Abstract Identifying the factors affecting the success of academic information management and evaluation centers is one of the most important studies on how its results can increase the productivity of these centers. This research attempts to investigate the effect of five critical success factors for three centers of academic information management and evaluation in Iran as a developing country. These centers play a key role in the management and evaluation of theses, research projects, papers, and patents nationally. Semi-structured interviews, studies of literature, and providing questionnaires have been used to collect the material for the research. The research population was selected using purposive sampling and consists of managers and all the employees in the three centers who had at least a master’s degree. Their viewpoints were surveyed and the data was analyzed using ANOVA, Scheffe, and Pearson’s correlation test. The findings affirm that “management stability” makes it possible to perform long-term plans in these centers. However, “independency” acts as a factor to strike the balance between responsibilities and authorities, “manager’s speciality” improves the plans and performances in a specific and professional way, “information technology” reduces the expenses and facilitates the presentation of faster services, and finally “distance from authorities” influences the speed of reporting and providing facilities. The results show each of these five factors, not only independently but also together and as a whole, affects the success of these kinds of centers. Moreover, while confirming the correlation between these factors, it was revealed which of these factors has a greater impact on their success.


Mousaion ◽  
2019 ◽  
Vol 37 (1) ◽  
Author(s):  
Thatayaone Segaetsho ◽  
Julie Moloi

In the past few decades, digital technology has found a place in the acquisition, arrangement, description, preservation, and dissemination of information. However, heritage institutions are perturbed by the challenges of digital preservation strategies particularly for education. Despite continuous investment in digital preservation, there are limited skilled professionals to equip learners with the knowledge, skills and competencies required to drive digital preservation in Botswana. Therefore, this paper investigated the knowledge, skills and competencies related to digital preservation in the teaching curricula of the Department of Library and Information Studies (DLIS) at the University of Botswana. Data collection was done through intensive structured interviews with specific educators who teach courses on digital preservation in the archives and records management stream. The study revealed that despite the fact that the educators in preservation courses are aware of current trends in digital preservation, most of them have not obtained formal degree certification specific to digital preservation. The findings further revealed that minimal digital preservation competencies are observed in the teaching curricula. A significant number of challenges observed illustrated mainly a lack of resources and limited skills in terms of practical demonstrations by educators. The curricula mostly lacked clarity on long-term and short-term digital preservation. The study recommends that DLIS and other institutions should conduct surveys or curriculum auditing on digital preservation in order to improve the teaching content. A significant number of shortcomings regarding digital preservation that could motivate further studies are also discussed under the conclusion and recommendations section of this study.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Patrícia Moura e Sá ◽  
Catarina Frade ◽  
Fernanda Jesus ◽  
Mónica Lopes ◽  
Teresa Maneca Lima ◽  
...  

PurposeWicked problems require collaborative innovation approaches. Understanding the problem from the users' perspective is essential. Based on a complex and ill-defined case, the purpose of the current paper is to identify some critical success factors in defining the “right problem” to be addressed.Design/methodology/approachAn empirical research study was carried out in a low-density municipality (case study). Extensive data were collected from official databases, individual semi-structured interviews and a focus group involving citizens, local authorities, civil servants and other relevant stakeholders.FindingsAs defined by the central government, the problem to be addressed by the research team was to identify which justice services should be made available locally to a small- and low-density community. The problem was initially formulated using top-down reasoning. In-depth contact with citizens and key local players revealed that the lack of justice services was not “the issue” for that community. Mobility constraints and the shortage of economic opportunities had a considerable impact on the lack of demand for justice services. By using a bottom-up perspective, it was possible to reframe the problem to be addressed and suggest a new concept to be tested at later stages.Social implicationsThe approach followed called attention to the importance of listening to citizens and local organisations with a profound knowledge of the territory to effectively identify and circumscribe a local problem in the justice field.Originality/valueThe paper highlights the limitations of traditional rational problem-solving approaches and contributes to expanding the voice-of-the-customer principle showing how it can lead to a substantially new definition of the problem to be addressed.


2019 ◽  
Vol 20 (2) ◽  
pp. 28-53
Author(s):  
Sneha Bhat ◽  
Kirankumar Momaya

Indian pharmaceutical EMNEs, with significant cost competitiveness, have the potential to partially address the vexing problems of global healthcare industry, including rising cost of the healthcare. In this context, we explore the Critical Success Factors (CSFs) of the pharmaceutical industry, which can help firms focus their resources sharply to break-out faster. Using case study method, we studied two global dominant firms for identifying industry CSFs. Product innovation capabilities emerged as the most important CSF, having the potential to provide competitive advantage for long-term competitiveness of the firms. Other two factors that emerged as CSFs are marketing capabilities and financial capabilities. The study contributes to the literature by linking the success factors to firm capabilities and also specifically to international business literature of EMNE capability building. The study also has implications to practitioners in strategic decision making.


Author(s):  
Tuncer Asunakutlu ◽  
Kemal Yuce Kutucuoglu

This study reviews some of the prominent ranking systems with a view to shed more light on what may constitute a critical success factor in the field of higher education. In the first part, the ranking systems are reviewed and the key principles are explained. A brief description of how institutions use ranking information is also included. In the second part of the study, the subject of internationalization in the context of ranking systems is discussed. The main challenges of competitiveness in higher education and the increasing role of internationalization are expressed. The chapter also describes threats and opportunities for the future of higher education. This section also includes suggestions for higher education administrators. In the third part, the subject of ranking with particular focus on the university-industry collaboration and its effects on the future of higher education are discussed. The role of the industry and the changing mission of the universities in the new era are explained.


2020 ◽  
Vol 11 (1) ◽  
pp. 125-149
Author(s):  
Leopoldo Gutierrez-Gutierrez ◽  
Jiju Antony

Purpose This study aims to analyse the existing literature on continuous improvement (CI) initiatives and dynamic capabilities (DCs) development to explore the question whether CI initiatives foster development of DCs in organisations. Design/methodology/approach A systematic literature review (SLR) was undertaken. Four databases were included in the structured searches (EBSCOhost, Web of Knowledge, Scopus, ProQuest and Emerald Insight), 19 studies were finally included and analysed in detail. Findings The results obtained identify issues such as a growing trend in the publication of studies, the dominant position of the USA and the predominance of empirical papers. The literature was classified according to whether it presents CI as a DC in itself, as an enabler of DC or as a result of the DC. The main critical success factors to be implemented in CI initiatives (CII) were also identified, to enhance the development of DCs. Finally, based on the analysis of the specific DC literature, ten theoretical propositions for possible future research have been developed. Originality/value CII such as Lean Management, Six Sigma and Total Quality Management have been widely implemented in organisations. Despite their reputation, the effects of these initiatives on long-term benefits remain debated, this motivates the SLR of CII and DC. The DC theory tackles the question of how firms can sustain their advantage and profits in the long term, making this perspective ideal for tackling controversy on the benefits of CII.


Author(s):  
Viviana Durão ◽  
António Carrizo Moreira

This chapter, based on a single case study, has as its main objective to analyze a real example of creating an inter-organizational network and to perceive what was done for the selection and creation of the strategic partnerships and inter-organizational network and what factors or conditions can inhibit these partnerships from having long-term success and throughout its life cycle. For this, a qualitative study based on action research and semi-structured interviews was conducted. Results show although many companies settle in inter-organizational networks to gain competitive advantage, cases of failure are still quite high. In this case, upstream partnerships have not been based on long-term trust and commitment, which has jeopardized the continuity of the network, although there is an express desire to re-establish contacts. The partnership established downstream did not show the same commitment to continue the partnership with a total termination of the relationship.


Author(s):  
Richard Brunet-Thornton ◽  
Vladimír Bureš

In the Czech Republic, Knowledge Management-related problems occur at all knowledge stages with difficulties more predominant at an organisational level. In principal, they originate from the lack of an utilisable and detailed KM implementation methodology; varying perceptions of KM coupled with the notion, that KM equates and is limited to information technologies and the like. As a reaction to these problems, the Faculty of Informatics and Management at the University of Hradec Králové (FIM UHK) developed a new KM implementation methodology. It aims to provide interested parties with a set of ground rules distributed among a number of phases. Further development is underway to elaborate the method by integrating project management tools, benchmarking exercises and critical success factors. Despite this endeavour, there is an on-going need for further research given the reality that small and medium sized enterprises constitute the majority of organisations in the Czech Republic.


2019 ◽  
Vol 27 (4) ◽  
pp. 465-492
Author(s):  
Azilah Anis ◽  
Rafikul Islam

Purpose The purpose of this paper is to develop a hierarchical model to rank the challenges faced by the private Malaysian higher education institutions (HEIs) in the provision of quality education and subsequently their corresponding critical success factors (CSFs) to address those challenges. Design/methodology/approach A sequential mix method was adopted in this study. Semi-structured interviews with 29 participants were initially conducted to identify the challenges and CSFs. This was followed by a questionnaire survey involving 158 respondents to prioritise the identified findings. Thematic analysis was conducted in the qualitative stage, uncovering the challenges and their corresponding CSFs. Data for both stages were accumulated from internal and external stakeholders of Malaysian private HEIs. Finally, the four stages of the analytic hierarchy process (AHP) were applied to rank the challenges and CSFs. Findings The qualitative stage identified eight challenges, i.e. “academics”, “facilities”, “students”, “programmes and curriculum”, “competition”, “accreditation”, “finance” and “research” together with their corresponding CSFs. The AHP enables the ranking of these challenges. “Finance” has been found to be the most crucial challenge and “high competency in managing the institution’s finance” as the most important CSF to address this challenge. Research limitations/implications As the study restricted its focus on Malaysian private HEIs, the results may not be generalised for public HEIs and foreign private HEIs operating in Malaysia. Originality/value The hierarchical model developed in this study is deemed important for implementation to resolve the prioritised challenges. It spells out the specific areas in which the resources of Malaysian private HEIs need to be prudently disbursed and properly managed.


2020 ◽  
Vol 12 (4) ◽  
pp. 410-426
Author(s):  
Mateus Panizzon ◽  
Paulo Fernando Pinto Barcellos

When addressing the possible futures for the university, one can ask what the new critical success factors (CSF) are that represent the core of the University of the Future, from a strategic perspective of analysis. Considering the Society 5.0 paradigm, characterized by higher levels of uncertainty, turbulence, and balance between technology and human values, adaptation to the ecosystem becomes an essential competence. Based on the literature, considering the convergence of organizational cybernetics and biomimetics, this theoretical article proposes a set of new CSF for the University of the Future, expanding the analysis of Society 5.0 and the future challenges for universities. Additionally, proposes a maturity model with eleven dimensions and three stages to support this discussion, visioning a future scenario. This foresight approach provides new insights to think over strategic critical success factors for the university to respond to possible and sustainable futures. Reconfiguration, purpose, and digitization are capacities to address the new environment set in this Smart Society. With this analysis, strategic questions are proposed for researchers and practitioners, especially to address global and regional challenges that universities will face, particularly due to the technological gap established between countries.


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