Novel Value Added Services Generated from Corporate Network Data

2015 ◽  
Vol 21 (4) ◽  
pp. 648-651
Author(s):  
Lukas Tanutama ◽  
Gerrard Polla ◽  
Raymond Kosala ◽  
Richard Kumaradjaja

The competitive nature of Internet access service business drives Service Providers to find innovative revenue generators within their core competencies. Internet connection is the essential infrastructure in the current business environment. Service Providers provide the Internet connections to corporate networks. It processes network data to enable the Internet business communications and transactions. Mining the network data of a particular corporate network resulted in its business traffic profile or characteristics. Based on the discovered characteristics, this research proposes novel generic Value Added Services (VAS). The VAS becomes the innovative and competitive revenue generators. The VAS is competitive as only the Service Provider and its customer know the traffic profile. The knowledge becomes the barrier of entry for competitors. To offer the VAS, a Service Provider must build close relationship with its customer for acceptance.

2011 ◽  
Vol 8 (1) ◽  
pp. 95-102 ◽  
Author(s):  
Jane Peihusn Wu ◽  
Terrill L. Frantz

This case illustrates how Mainland China based Tencent Holdings Ltd., through focusing on its core competencies, has rapidly evolved into a technology powerhouse in the global Instant Messaging market. In just over a decade, the company has influenced and changed the communication methods and life-style of hundreds of millions of Chinese in China and around the world. Staying true to its core competencies, such as intense attention to innovation, efficiency, and customer responsiveness, the company successfully expanded its marketplace footprint from a locally-sighted, straight-forward telecommunications service provider into a complex, internet value-added service provider with a global reach. This case includes an introduction to the instant messaging industry, followed by a profile of the company. Also, an extensive analysis of Tencents core competencies is presented, along with a summary of the companys path towards internationalization.


Author(s):  
Alptekin Ulutas

Logistics is a key factor for companies to sustain their businesses, to gain the competitive advantage in the market, and to speed up the transportation process. Companies can perform their own logistic activities using their own core competencies; however, they can face huge logistics costs. To avoid these logistics operating costs, companies need to cooperate with third party logistics service providers (3PL) to perform logistics activities. This chapter proposes an integrated rough MCDM model including Rough SWARA and Rough COPRAS methods to identify the best 3PL for a Turkish textile company. These two rough methods were not previously utilized in solving any decision-making problems in the extant literature. Thus, the contribution of this study is to develop a new rough integrated model to solve the 3PL service provider selection problem.


Author(s):  
Eugen Pop

E-services is a term which generally means the provisioning of services via the Internet. The prefix “e” stands for electronic. E-services access is a good opportunity for business developing and offer increased financial benefits for various economic agents. By the support of the Internet, the products or services can be efficiently offered to a large number of clients. Besides, the mobile communications networks give to the clients the advantage to access the informational services from anywhere and anytime. This will facilitate an increasing convergence of technological and financial interests of mobile operators, client server software developers, mobile terminals producers and e-content providers, along with a high level of integration of IT&C resources. This is a good basis and a challenging opportunity for value added services developing, in order to be delivered through the mobile communications networks. Client server architectures with mobile users are suitable for e-services providing, using mobile communications networks. Such a system is presented in this chapter, suitable for business environment access using mobile applications installed on Smartphones and PDAs (Personal Digital Assistants).


2019 ◽  
Vol 8 (3) ◽  
pp. 39-43
Author(s):  
K. C. Shiva Shankar ◽  
G. T. Jagadeesha

In this competitive business environment, each and every service providers tries to differentiate themselves in offering their products and services according to the basic expectations of the target audiences. Wherein currently technological transformation and its adoption becomes a predominant and essential factor for the success of any service provider in the modern educational institution of the growing Indian service sector. Adoption of modern technologies in to their business offerings certainly increased their competitive advantage compared to other service providers on one hand and on the other hand it provides a unique way of delivery its regular services with a major differentiation with help of technology among their major stakeholders. Modern Growing Educational Institutions are now a days forced to make use of the technological advancements available to them in order increase their business potential and also adoption of such technologies like Cloud Computing (CC), Internet of Things (IoT), Business Automation with Enterprise Resource Planning (ERP), Artificial Intelligence (AI), Machine Learning (ML), etc., has certainly provided a wider range of opportunities in the field of education. However, it is the basic responsibility of each and every service provider to make use of such technology in to their business when and wherever it is required, it needs to be analyzed and utilized within shorter period of time would certainly help them to become a market leader, at the same time, service providers of various educational institutions would be found to be more aggressive in their day to day offering of their services to various stake holders and also business activities would be certainly enriched with the higher adoption of Technology as a core competence factor.


2011 ◽  
Vol 60 (2) ◽  
Author(s):  
Hubertus Gersdorf

AbstractIn principle, all data on the Internet have so far been transmitted on the basis of best-effort, i.e. equally and without change, regardless of content, service, application, origin or destination. Quality of Service (QoS) has not been excluded, but has instead generally been limited to the access network of the Internet Service Provider (access-ISP) (IPTV, VoIP etc.). Now, the ISPs plan to offer such a QoS on the Internet as well by means of various prioritised transport groups. These QoS transport groups are not supposed to displace, but rather to complement the best effort area (QoS and best effort). Hereby the ISP first expect to participate more in the added value of the Internet. Secondly, the problems caused by the bottleneck for timecritical services and other forms of QoS (IPTV, VoIP, gaming etc.) are to be eliminated. Thirdly, various transport groups and various groups of products (IPTV, VOD, interactive services such as gaming etc.) characterised by specific technical features of performance and features of quality are to be composed and marketed by the ISP to the content provider, to the service provider and to the consumer. In order to guarantee such QoS on the Internet, the ISP have to agree on cross-network technical standards for QoS.Both the European Commission and the German legislator, being competent for transposing the EU directives on telecommunications into national law, take a careful approach to the issue of network neutrality. For the case that ISP limit the access or the use of services the directives provide for transparency rules aimed at guaranteeing the comsumer’s freedom of choice. Beyond that, minimum requirements for the quality of service can be set in order to prevent impairment of services and hindrance or slowdown of data traffic in the nets. Hereby consumers are protected comprehensively. As it stands more regulation is not necessary. The risk of discrimination coming from vertical integration can be addressed by means of sector-specific regulatory law (cf. § 42 German Telecommunications Act - TKG) and by means of general competition law (cf. §§ 19, 20 Act Against Restraints of Competition - GWB, Article 102 Treaty on the Functioning of the European Union - AEUV). The composition of the various QoS transport groups and marketing to the content provider, to the service provider and to the consumer do not as such give rise to a need for regulation. In fact, the formation of (cross-network) QoS transport groups constitutes a pre-condition for consumers booking such QoS on the Internet. However, all content providers and service providers seeking access to QoS transport groups must have such access according to non-discriminatory terms. Such non-discriminatory access can be adequately guaranteed by sector-specific regulatory law and general competition law. At present, subject to the condition of there being a robust and dynamically developing best effort area in addition to QoS transport groups, more regulation is not necessary. However, it cannot be predicted whether the different QoS transport groups will emerge or not. Regulation „at random“ is as pointless as „symbolic regulation“.


2019 ◽  
Vol 15 (1) ◽  
pp. 70-92
Author(s):  
Jana Vlckova ◽  
Bublu Sarbani Thakur-Weigold

Purpose Medical technology (MedTech) is a growth industry, which like other manufacturing sectors has undergone fragmentation of production and emergence of Global Value Chains (GVCs). The purpose of this paper is to compare how two open European economies position themselves competitively within MedTech GVCs: highly developed Switzerland and the emerging Czech Republic. Design/methodology/approach The research applies a mixed methodology to analyze the performance of each location in the MedTech GVCs. It draws on macroeconomic, industry, trade and a proprietary sample of firm data, combined with onsite interviews. Findings The economic outcomes and GVC positions differ in both cases, whereas Switzerland focuses on high value-added activities such as R&D and after-sales service. Specialized manufacturing is also located here in spite of high costs. By contrast, the Czech Republic focuses mostly on low value-added activities, like manufacturing disposables, although some domestic innovative companies are notable. The authors generalize four types of firms in the industry, comparing their presence in both locations. Practical implications The competitive positions and challenges faced by each location when engaging in MedTech GVCs are summarized and related to economic outcomes. In the Czech Republic, the barriers to upgrading include its business environment, and weak links between education institutions and industry. Switzerland’s high cost structure is offset by adding high value in core competencies. Both countries should protect the inherent advantage their locations offer within responsive European supply chains. Originality/value GVC research in the MedTech sector has been limited. There is no comparison of two European countries, and their position in MedTech GVCs, nor of how firms, participate successfully in them.


2021 ◽  
Vol 2021 ◽  
pp. 1-19
Author(s):  
Wenquan Jin ◽  
Rongxu Xu ◽  
Sunhwan Lim ◽  
Dong-Hwan Park ◽  
Chanwon Park ◽  
...  

The Internet of Things (IoT) enables the number of connected devices to be increased rapidly based on heterogeneous technologies such as platforms, frameworks, libraries, protocols, and standard specifications. Based on the connected devices, various applications can be developed by integrating domain-specific contents using the service composition for providing improved services. The management of the information including devices, contents, and composite objects is necessary to represent the physical objects on the Internet for accessing the IoT services transparently. In this paper, we propose an integrated service composition approach based on multiple service providers to provide improved IoT services by combining various service objects in heterogeneous IoT networks. In the proposed IoT architecture, each service provider provides web services based on Representational State Transfer (REST) Application Programming Interface (API) that delivers information to the clients as well as other providers for integrating the information to provide new services. Through the REST APIs, the integration management provider combines the service result of the IoT service provider to other contents to provide improved services. Moreover, the interworking proxy is proposed to bridge heterogeneous IoT networks for enabling transparent access in the integrated services through proving protocol translating on the entry of the device networks. Therefore, the interworking proxy is deployed between the IoT service provider and device networks to enable clients to access heterogeneous IoT devices through the composited services transparently.


2013 ◽  
Vol 2 (2) ◽  
pp. 59-78
Author(s):  
Angshuman Hazarika

The concept of E-commerce has existed since the inception of the internet, but it has acquired significance in the recent years. India being one of the fastest growing E-commerce markets in the world has no specific legislation to protect the interests of the buyers and sellers of goods and services over the electronic medium. The situation is further complicated by the fact that a typical transaction over the internet or phone needs the involvement of many service providers including a payment gateway, the main website, the bank or card verification website, the security certification website and the final service provider, which includes the shipping agent who delivers the goods. Separate laws are required to regulate the functioning of all these intermediaries. The paper examines the existing provisions available for the protection of the buyers and sellers who conduct transactions through the electronic medium. Further, the customer protection policies of four dominant E- commerce websites in India being flipkart.com, irctc.co.in, makemytrip.com and groupon.co.in are evaluated. A few cases of consumer disputes arising over transactions conducted over the electronic medium are also discussed. Lastly, the paper analyses the measures which needs to be taken to provide protection to buyers and sellers on the internet.


JURTEKSI ◽  
2019 ◽  
Vol 3 (2) ◽  
pp. 70-75
Author(s):  
Mohd Siddik

AbstrakPenggunaan internet saat ini semakin meluas, dengan mudah berbagai informasi kita temukandi internet, mulai dari ilmu pengetahuan, bisnis, komunitas sampai informasi yang menjurus kepadakonten negatifpun sering di jumpai. Tidak semua informasi yang ada di internet positif, tak jaranginformasi negatif banyak ditemukan, bahkan informasi yang berkonten negatif terkadang merugikanpengguna internet. Untuk bisa terkoneksi ke internet ada banyak layanan internet yang bisa digunakan,pastinya layanan tersebut sudah terhubung dengan ISP (internet service provider) atau jasa penyedialayanan internet. Jaringan LAN adalah konsep jenis jaringan yang banyak digunakan dalampendistribusian layanan internet. Saat ini pendistribusian layanan internet sudah semakin meluas, mulaidari instansi pemerintah, perusahaan, sekolah bahkan sampai café untuk sekedar minum kopi pun takluput dari layanan internet, untuk itu perlu melakukan filterisasi terhadap situs web yang berkontennegatif. Dalam penelitian ini penulis menjelaskan bagaimana proses blok situs dengan menggunakanhardware Mikrotik Routerboar 750 yang digunakan sebagai firewall, yang nantinya dimplementasikanpada jaringan LAN.Kata Kunci: Blok Situs Web, Internet, Jaringan LAN, MikrotikAbstractTh e use of the Internet today is widespread, with easy information we find on the internet,ranging from science, business, community to information that leads to negative content is oftenencountered. Not all of the information on the internet is positive, there is not enough negativeinformation to be found, even negative content information is sometimes detrimental to internet users. Tobe connected to the internet there are many internet services that can be used, of course the service isalready connected with the ISP (internet service provider) or service providers internet. LAN network is aconcept of network type that is widely used in the distribution of internet services. Currently thedistribution of Internet services has been increasingly widespread, ranging from government agencies,companies, schools and even the café to just drink coffee did not escape the internet service, for it needsto do the filtering of websites that berkonten negative. In this study the authors explain how the site blockprocess using Mikrotik Routerboar 750 hardware used as a firewall, which will be implemented on theLAN network.Keywords: Internet, LAN Network, Mikrotik, Web Site Block


2019 ◽  
Vol 30 (4) ◽  
pp. 929-957 ◽  
Author(s):  
Diego Vega ◽  
Christine Roussat

Purpose Service development and outsourcing are growing trends in humanitarian logistics (HL). Humanitarian organizations (HOs) have developed specialized units to perform logistics activities on behalf of other aid organizations, as a commercial logistics service provider (LSP) would do. The purpose of this paper is to explore the characteristics of HOs acting as LSPs and the differences with their commercial counterparts. Design/methodology/approach This research uses a two-level content analysis of 149 annual reports from 50 local and international HOs, performed with the help of qualitative data analysis software. First, a manifest content analysis identified the number of occurrences of logistics-related words and later, a latent content analysis studies the use in context of such words to characterize the nature of HOs as LSPs. Findings Evidence shows that some international HOs – in some cases through specialized logistics units – perform the same activities as commercial LSPs, providing similar services. However, due to the characteristics of the humanitarian context, HOs acting as LSPs can offer a wider range of value-added and dedicated services to clients (other HOs) than commercial LSPs. Research limitations/implications Exploring the activities performed by HOs on behalf of other aid organizations and characterizing them as service providers constitutes a first attempt to grasp the unique features of these particular humanitarian LSPs. The results open the discussion about the services HOs offer, thus contributing to theory development in HL. Practical implications The identification of HOs acting as LSPs introduces a new actor to the humanitarian network, which the authors refer to as humanitarian service provider (HSP). This supposes two main managerial implications. First, the results support the idea of seeing servitization as a competitive difference, having a substantial impact on the way HOs build their strategies and achieve competitive advantage. Second, HSPs can push their commercial equivalents to identify new activities or services to offer and maintain their competitive advantage with regard to the newcomers. Originality/value This paper furthers the discussion on the concept of HSPs and demonstrates its uniqueness, thus contributing to the ever-growing body of knowledge of HL research.


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