It’s not just what you say, it’s how you say it: How callings influence constructive voice delivery

2020 ◽  
pp. 001872672094577
Author(s):  
Alexander C Romney

How employees communicate their ideas at work shapes how their ideas are received. When employees constructively communicate their ideas, the value of those ideas can be more readily recognized. Conversely, ideas that are not communicated constructively may be overlooked, ignored, or rejected, regardless of their potential value to an organization. This research contributes to the employee voice literature by introducing the concept of constructive voice delivery and examining its relationship with callings. In this endeavor, two field studies explored the influence of callings on constructive voice delivery. The first study examined these relationships from the employee perspective, identified organizational attachment as the mechanism driving the relationship, and highlighted the role psychological safety plays in strengthening the relationship. The second study explored the relationship between callings and constructive voice delivery from managers’ perspectives, revealing a negative relationship between callings and managerial ratings of constructive voice delivery and emphasized psychological safety’s role in strengthening this negative relationship. Furthermore, constructive voice delivery suppressed the positive effect callings have on employee performance. Taken together, the results of both studies demonstrate that constructive voice delivery is an important aspect of speaking up at work.

2021 ◽  
Vol 12 ◽  
Author(s):  
Xiaoye Qian ◽  
Qian Li ◽  
Jue Wang ◽  
Shiyang Gong ◽  
Hao Zhou

Although empirical evidence has accumulated showing that group climate has a significant impact on employee voice, knowledge about how different types of climates may influence voice is limited. Drawing upon the theory of planned behavior, we develop and test a model that explains whether and how the two group climates, cooperation and sanction, differentially predict employee promotive and prohibitive voice. We test the hypotheses using data collected from a sample of 274 full-time employees nested in 58 workgroups across two time periods. The empirical results show that group climate predicts employee voice in different ways: Group cooperation climate has a positive effect on both types of employee voice, whereas group sanction climate shows a negative effect on promotive voice. Individuals’ psychological capital is a cross-level mediator in the relationship between group climate and employee voice. Employees’ prevention focus negatively moderates the relationship between psychological capital and employee voice. These results highlight the important effect of group climate on employee voice in organization and calls on managers to create a favorable environment to increase employees’ psychological capital and voice behaviors.


2019 ◽  
Vol 27 (6) ◽  
pp. 13-15

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper concentrates on how authentic leadership (AL), workplace climate, knowledge sharing, and employee performance interrelate based on data from people working in two telecommunications firms in Jordan. A highly ethical and moral AL style has a positive effect on an employee's performance and creativity. Furthermore, the workplace climate impacts the relationship between AL and creativity, and knowledge sharing impacts the relationship between AL and the workplace climate. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.


2016 ◽  
Vol 38 (4) ◽  
pp. 563-577 ◽  
Author(s):  
Sean Donovan ◽  
Michelle O'Sullivan ◽  
Elaine Doyle ◽  
John Garvey

Purpose – The purpose of this paper is to present an exploratory study of employee voice and silence in international auditing firms. The authors examine two key questions: what is the propensity of employees in training to speak up on workplace problems and how would management react to employees in training speaking up on workplace problems? Design/methodology/approach – The authors compare and contrast the views of employees on training contracts with management including partners. Semi-structured interviews were carried out with eight managers/partners and 20 employees working in six large auditing firms in Ireland. Findings – The authors find that employees on training contracts have a high propensity to remain silent on workplace problems. Quiescent and acquiescent forms of silence were evident. Management expressed willingness to act on employee voice on workplace problems concerning business improvements and employee performance but were very resistant to voice in regard to a change in working conditions or a managers’ performance. Employees and management couched employee voice in terms of technical knowledge exchange rather than being associated with employee dissatisfaction or having a say in decision making. Originality/value – The authors highlight how new professional employees are socialised into understanding that employee voice is not a democratic right and the paper provides insight on the important role of partners as owner/managers in perpetuating employee silence. Previous research on owner/managers has tended to focus on small businesses while the auditing firms in this study have large numbers of employees.


2017 ◽  
Vol 25 ◽  
pp. 64
Author(s):  
Veronica Cabezas ◽  
María Paz Medeiros ◽  
David Inostroza ◽  
Constanza Gómez ◽  
Vicente Loyola

The literature indicates that teachers lack of time to adequately prepare and fulfill their responsibilities, is one of the key factors that negatively influence levels of teacher job satisfaction. Considering a representative sample of teachers in Santiago of Chile (N=950) and using conditional models, this study explores the relationship between teacher job satisfaction that work in subsidized schools, and the time available to these teachers for realizing activities over and above actual teaching hours: contracted non-teaching hours and additional overtime. This study uses a questionnaire that incorporates, in addition to the overtime, information about how teachers use their time, identifying the type of activities they are involved in, and if they are involved individually or as a group. The results indicate that there is a robust positive relationship between the number of contracted non-teaching hours and teacher job satisfaction, and a negative relationship with respect to overtime. Also identified the relevance of being adequately resourced with formal instances to engage in collaborative work for planning and prepare class materials, since it is linked to a positive effect on teacher job satisfaction.


2020 ◽  
Vol 3 (2) ◽  
pp. 20-32
Author(s):  
Muhammad Pananrangi ◽  
Osman Lewangka ◽  
Indrianty Sudirman

Every company wants high-performing human resources. This study aims to determine the effect of motivation and job satisfaction on employee performance at PT. Putra Karella Mare directly and mediation. This study uses a quantitative approach that aims to explain the position of the variables studied as well as the relationship between one variable with another with the intention to test hypotheses that have been formulated previously. This study will explain the causal relationship between variables through hypothesis testing. In this study, the analysis method used is path analysis (PATH) using the help of the SmartPLS 3.2.8 program. The results found that motivation has a positive and significant effect on job satisfaction, motivation has a positive effect not significant on performance, job satisfaction has a positive and significant effect on performance, motivation has a positive and significant effect on performance if mediated by job satisfaction


2021 ◽  
Vol 12 (3) ◽  
pp. 429
Author(s):  
Fransiska Vandela ◽  
Agus Sugiarto

<div><p class="1eAbstract-text"><em>I</em><em>nformation and communication technology is used in all areas of human life, including in a company. Utilization of technology aims to improve employee performance. In addition, employee performance is believed to be related to their ability to carry out interpersonal communication activities. The main purpose of this research is to analyze the influence of the use of information technology and interpersonal communication skills on employee performance . This analysis is used to test the relationship between independent variables namely the use of information technology (X1), interpersonal communication skills (X2) with the dependent variable namely employee performance (Y). Likert scale as the assessment scale used. The number of samples used was 58 respondents with saturated sampling techniques. This research method uses multiple regression analysis.</em><em> Data obtained by distributing questionnaires. Based on the results of this study indicate that the variable use of information technology and interpersonal communication skills have a positive  effect on employee performance.</em></p></div>


2020 ◽  
Vol 48 (12) ◽  
pp. 1-8
Author(s):  
Jie Zhang ◽  
Jun Li ◽  
Jiaxin Huang

This research investigated the mediating role of psychological safety in the relationship between self-sacrificial leadership and employee voice. We used a two-wave survey to collect data from a sample of 329 Master of Business Administration students at two universities in North China. Data were analyzed using structural equation modeling. Results show that self-sacrificial leadership had a direct positive effect on employee voice, and psychological safety partially mediated this relationship. Our findings expand the literature on the self-sacrificial leadership–employee voice link, and highlight the importance of the role of psychological safety. This study has practical implications for managers seeking to develop a self-sacrificial leadership style to encourage employees to express constructive opinions about workrelated issues.


2016 ◽  
Vol 22 (1/2) ◽  
pp. 36-50
Author(s):  
John Ofori Damoah ◽  
Alex Ntsiful

Purpose – This study aims to investigate the effect of childcare demands on the work performance of mothers. It examines the moderating influence of team support on the relationship between childcare demands and employee performance. Design/methodology/approach – Data were collected from 217 working mothers in various companies in Ghana. Hierarchical linear regression analysis was used to estimate the research model. Findings – The results indicate that childcare demands negatively relate to performance of working mothers at workplace. Further, team support moderates the negative relationship between childcare demands and employee performance such that the relationship is positive and significant. Research limitations/implications – The study adopted a cross-sectional data collection method that prevented casual inferences among the variables. Longitudinal research design will be more beneficial in future research endeavours. Further research should test the influence of personality characteristics of individuals in the moderating influence of team support on the relationship between childcare demands and employee performance. Practical implications – The study suggests that when team support is well taken care of in organisations, managers can turn the negative effect of childcare demands on employee performance into improved performance outcomes. Originality/value – To the best of the authors’ knowledge, this study is the first in Sub-Saharan Africa to examine the moderating influence of team support on the childcare demands – employee performance linkage.


2020 ◽  
Vol 48 (1) ◽  
pp. 1-12
Author(s):  
Zhenxing Gong ◽  
Zhiyuan Xu ◽  
Lyn Van Swol ◽  
Tiantian Zhang ◽  
Jifeng Xu

We examined the impact of feedback seeking, including feedback inquiry and monitoring, on career adaptability via the mediator of supervisor feedback environment and the moderator of person–organization fit (P–O fit). Participants were 415 full-time employees in China, who completed the research measures in 3 waves each spaced 3 months apart. The results revealed that supervisor feedback environment mediated the relationship between feedback seeking and career adaptability, and that the effect of feedback inquiry and feedback monitoring on the supervisor feedback environment was moderated by P–O fit. The positive effect of feedback inquiry and feedback monitoring on career adaptability was significant only when P–O fit was poor (vs. good). Supervisors should encourage employees to seek feedback and organizations could also design training sessions to improve employee career adaptability, promote employee performance, and facilitate career development.


Sign in / Sign up

Export Citation Format

Share Document