How Clinician Communication Patterns Affect Patients' Comprehension and Satisfaction

1986 ◽  
Vol 12 (4) ◽  
pp. 370-373 ◽  
Author(s):  
Steven A. Mazzuca ◽  
Morris Weinberger
Keyword(s):  
Chronic Diseases ◽  
Active Participation ◽  
Communication Patterns ◽  
Satisfaction With Care ◽  
Clinical Communication ◽  
Patterns Of Communication ◽  
Clinician Communication ◽  
Patient Relationships

The literature is inconsistent in its portrayal of clinical communication associated with knowledge, compli ance, and satisfaction of patients. This study inves tigates whether different outcomes are associated with characteristic patterns of communication. En counters between 32 dia betes patients and a variety of diabetes professionals were videotaped. Statements by clinicians were analyzed and related to patients' comprehension of their regimens and satisfaction with care. Differences be tween the comprehension- and satisfaction-associated patterns call into question the assumptions that (1) there is a single best model for doctor-patient relationships in chronic diseases, and (2) active participation of patients is always a desirable goal.

scholarly journals Mengkaji Ulang Pola Komunikasi Pemerintah Dalam Pemberdayaan Suku Anak Dalam di Provinsi Jambi

2017 ◽  
Vol 21 (1) ◽  
pp. 37-48
Author(s):  
Nahri Idris
Keyword(s):  
Success Rate ◽  
Communication Patterns ◽  
Patterns Of Communication ◽  
Changing Patterns ◽  
Negative Impacts

Governments, especially in Jambi province has attempted to empower suku anak dalam. Empowerment is also performed by the relevant stakeholders such as NGOs / NGOs and companies. Empowerment is still less show a success rate as expected. One reason for the communication patterns that still need to be improved. The pattern of empowerment, has brought negative impacts on suku anak dalam itself, such as the lack of self ability, materialistic and lead to conflict, both internal sukuanak dalam and with outside parties. Changing patterns of communication should be done with more emphasis on cognitive aspects for the change to be more quickly achieved. In this case refers to the change in Communicators, Message, Media and Audience.Keywords: Communications, Government, Empowerment, Suku Anak Dalam ABSTRAKPemerintah khususnya di Provinsi Jambi sudah berupaya melakukan pemberdayaan terhadap suku anak dalam. Pemberdayaan juga dilakukan oleh stakeholder terkait seperti LSM/NGO dan perusahaan. Pemberdayaan yang dilakukan masih kurang menunjukkan tingkat keberhasilan seperti yang diharapkan. Salah satu penyebabnya karena pola komunikasi yang masih perlu diperbaiki. Pola pemberdayaan selama ini menimbulkan dampak-dampak negatif terhadap suku anak dalam itu sendiri, seperti ketidak mandirian, materialistis dan menimbulkan konflik, baik internal suku anak dalam maupun dengan pihak luar. Perubahan pola komunikasi harus dilakukan dengan lebih menekankan aspek kognitif agar perubahan lebih cepat tercapai. Dalam hal ini perubahan merujuk kepada Komunikator, Pesan, Media, dan Khalayak.Kata Kunci: Komunikasi, Pemerintah, Pemberdayaan, Suku Anak Dalam

Competitive and Cooperative Decision-Making Groups

1980 ◽  
Vol 7 (4) ◽  
pp. 457-478 ◽  
Author(s):  
Dorothy Lenk Krueger
Keyword(s):  
Decision Making ◽  
Sequential Analysis ◽  
Group Interaction ◽  
Communication Patterns ◽  
Sample Group ◽  
Lag Sequential Analysis ◽  
Patterns Of Communication ◽  
Two Measures ◽  
Cooperative Decision Making

This study investigates differences among four decision-making groups and describes the patterns of communication unique to two groups. In the first part of the investigation, four decision-making groups are given either competitive or cooperative inducements and are compared on two measures: competition and satisfaction. The two groups given the competitive inducement (Groups I and III) were found to have significantly higher competition and lower satisfaction than the groups given cooperative inducements (Groups II and IV). In the second part of the study a lag sequential analysis is conducted on the coded communicative sequences in the highest and lowest competition groups (I and II, respectively). This analysis yields patterns to decision-making unique to each sample group. Group I's communication is characterized by highly probable (above-chance) sequences of disagreement messages and few probable agreement messages. Group II's communication patterns consist of highly probable sequences of decision development and probable agreement/support messages throughout the group interaction.

Clinical Communication in the Aspect of Development of New Technologies and E-Health in the Doctor-Patient Relationship

2016 ◽  
pp. 1465-1497
Author(s):  
Aleksandra Rosiek-Kryszewska ◽  
Łukasz Leksowski ◽  
Anna Rosiek ◽  
Krzysztof Leksowski ◽  
Aleksander Goch
Keyword(s):  
New Technologies ◽  
Healthcare Providers ◽  
Work Environments ◽  
Shared Decision ◽  
Clinical Communication ◽  
Professional Discourse ◽  
Medical Environment ◽  
Close Analysis ◽  
Communication Challenges ◽  
Clinician Communication

Patient-clinician communication presents the views of several national authorities on the principles and expectations of shared decision-making between patients and their healthcare providers, including doctors, and nurses and oncology nurses. In this chapter authors focus on the communication challenges facing doctors who trained in medical environment in Poland, in order to prepare communications training designed specifically for doctors and to illustrate how a close analysis of professional discourse can be transferred to work environments beyond the medical world. Authors draw attention to clinical roles performed by medical staff practicing locally and trained doctors.

scholarly journals COMMUNICATION PATTERNS AMONG KIAIS OF NAHDLATUL ULAMA IN THE MADURESE ETHNIC GROUP

2018 ◽  
Vol 7 (3) ◽  
pp. 714
Author(s):  
Akhmad Haryono
Keyword(s):  
Ethnic Group ◽  
Age Differences ◽  
Communication Patterns ◽  
Situational Factors ◽  
Major Influence ◽  
Factors Affecting ◽  
Teacher Student ◽  
Ethnographic Approach ◽  
Patterns Of Communication ◽  
Nahdlatul Ulama

Research on communication patterns with an ethnographic approach has been conducted by many linguists, but apparently there has hardly been any  research  on communication patterns within an NU society with its strong paternalistic cultural background. In fact, the uniqueness of this culture also has had a major influence on NU members’ communication patterns in their daily interaction. This study aims to describe the communication patterns among kiais (venerated teachers of Islam) of Nahdlatul Ulama in the Madurese ethnic group (NUME) and account for the factors affecting those patterns of communication. A qualitative method with an ethnographic approach was applied to achieve this research’s objectives. The data were collected through participatory and non-participatory observations, interviews, note-taking, and recording. The recorded data were transcribed and analyzed descriptively using the components of speech analysis, conversational analysis, discourse analysis with pragmatic concepts, and explanation. This study found that giving an honor to the teacher in the NU tradition is an obligation and a tradition that is still maintained. This phenomenon is reflected in the patterns of communication among kiais that have teacher-student ties (KT-KS). The patterns of communication among kiais bearing teacher-students ties (KT-KS) are influenced by situational factors, i.e. formal and informal situations. In an informal situation the KT-KS patterns of communication are influenced by age differences. The age differences that affect the gaps of KT-KS patterns of communication both in formal and informal situations only find expression in the use of speech levels, while in terms of patterns of  language selection, tones of voice, body language, and turn-taking, the differences were not found.

scholarly journals A Presentation of Central Communication Aspects in the Patient–Provider Relationship—Potential Learnings for Community Pharmacists

Pharmacy ◽  
2020 ◽  
Vol 8 (4) ◽  
pp. 241
Author(s):  
Nima Jowkar ◽  
Nina Fjeldsø ◽  
Lotte Stig Nørgaard ◽  
Sofia Kälvemark Sporrong ◽  
Ramune Jacobsen ◽  
...  
Keyword(s):  
Literature Search ◽  
Pharmacy Practice ◽  
Community Pharmacists ◽  
Communication Patterns ◽  
Patient’S Perspective ◽  
Social Conversation ◽  
Communication Practices ◽  
Prior Experiences ◽  
Patient Relationships ◽  
Comprehensive Literature Search

Several studies have shown that communication between patients and HCPs is still not optimal in integrating patients’ perspectives on how best to manage their diseases and their medication. One such area where encounters between patients and professionals still needs to develop to better incorporate the patient’s perspective is pharmacy practice. The aim of this study was therefore to explore and present new typologies and communication aspects of HCP-patient relationships since a comprehensive literature search in 1997 conducted by Sondell and Söderfeldt, and relate the findings to pharmacy practice. In total, 11 articles were identified by applying the techniques of a purposeful literature search. The articles covered aspects of: shifting and adapting roles during the encounter, techniques to ensure individualizing in the encounter, avoiding inappropriate routines, coping with internet-informed patients, achieving mutual goals, dealing with uncertainty including avoiding rigid preconceptions, using social conversation, incorporating patients’ prior experiences, aligning language, adapting greetings and exploring the cultures and communication patterns of patients from other ethnic backgrounds. The variety of these communication aspects points to the immense complexity of communication as a practice discipline. This article has presented some of the literature that pharmacists can consult, in the endeavor of improving their communication practices.

Cultural Fusion in Physician–Patient Communication and Decision Making in Japan

2021 ◽  
Author(s):  
Miho Iwakuma ◽  
Daisuke Son
Keyword(s):  
Palliative Care ◽  
Psychosocial Aspects ◽  
Social Changes ◽  
Patient Centeredness ◽  
Clinical Communication ◽  
Sensitive Topics ◽  
The 1960S ◽  
Patient Relationships ◽  
Physician Patient ◽  
Cultural Fusion

The term “cinemeducation” was coined by Matthew Alexander in 2002, and according to P. Ravi Shankar, it refers to the use of clips from movies and videos to educate medical students and residents on the psychosocial aspects of medicine. As a counterbalance to the biomedicine-centric medical curricula, cinemeducation deals with the psychosocial aspects of medicine and sensitive topics in healthcare, including but not limited to depression, family and marital counseling, doctor–patient relationships, family systems, addiction, mental illness, cultural competency, and foreign patients and their healthcare beliefs. Cinemeducation is particularly useful when the viewing is followed by a discussion, which engages students in active learning of clinically relevant concepts such as informed consent (IC), palliative care, and patient-centeredness. In other words, cinemeducation provides students in the healthcare fields with opportunities to learn about the humanistic aspects of medicine by watching movies or clips that provide insight into human experiences and challenges in medicine. A famous Japanese medical TV series, Shiroi Kyoto (The Great White Tower) will be examined to discuss the cultural fusion that has occurred in Japan, specifically with regard to clinical communication. Based on a novel authored by Toyoko Yamazaki in the 1960s, this series is of interest because the novel was made into a drama twice, first in the 1970s and again in 2003. Accordingly, several significant changes in health communication are noticeable between the first and second versions. Social changes in paternalism in medicine, palliative care, and IC that were adapted from the West and localized in Japan, as cultural fusion are evident in several noteworthy scenes.

Patterns of Communication in Marketing Organizations

1965 ◽  
Vol 29 (3) ◽  
pp. 30-34 ◽  
Author(s):  
R. Clifton Andersen ◽  
Edward W. Cundiff
Keyword(s):  
Communication Network ◽  
Consumer Goods ◽  
Communication Patterns ◽  
Informal Communication ◽  
Factual Information ◽  
Patterns Of Communication

The authors of this article conducted extensive interviews in four large consumer goods firms, to study horizontal communication patterns among executives with marketing responsibilities. Their study gives factual information, especially about the “informal communication network” in such organizations.

scholarly journals Analisa Hubungan Pola Komunikasi Dan Tingkat Keaktifan Pimpinan Terhadap Loyalitas Anggota Pada Komunitas Fotografi Urban Explore Bekasi (Leadership)

2019 ◽  
Vol 10 (1) ◽  
pp. 64-68
Author(s):  
Faqihar Risyan
Keyword(s):  
Qualitative Method ◽  
Communication Patterns ◽  
Communication Pattern ◽  
Research Survey ◽  
Patterns Of Communication ◽  
Positive Effect ◽  
Simultaneous Activity

This research aims to know the influence of communication patterns and levels of liveliness a leader against the loyalty member in urbex People community beksi region. This research was categorized in the research survey, with research instrumentin the form of a questionnaire. The research is the study of the population by the number of respondents 108 member of urbex people community Bekasi region. metode of research used in this study is a qualitative method, using the approach of Phenomenology. Results of the study found that: (1) a leader of communication patterns of a positive effect against the loyalty member. (2) the level of positive against the influential leader of the liveliness of the loyalty member. (3) the communication pattern and tiers in the influential leader of the simultaneous activity against the loyalty member. It could be said the number of members was strongly influenced by the patterns of communication and levels of liveliness leader itself. KeyWords : Communication Pattern, level of liveliness, and loyality

Clinical Communication in the Aspect of Development of New Technologies and E-Health in the Doctor-Patient Relationship

2016 ◽  
pp. 18-51
Author(s):  
Aleksandra Rosiek-Kryszewska ◽  
Łukasz Leksowski ◽  
Anna Rosiek ◽  
Krzysztof Leksowski ◽  
Aleksander Goch
Keyword(s):  
New Technologies ◽  
Healthcare Providers ◽  
Work Environments ◽  
Shared Decision ◽  
Clinical Communication ◽  
Professional Discourse ◽  
Medical Environment ◽  
Close Analysis ◽  
Communication Challenges ◽  
Clinician Communication

Patient-clinician communication presents the views of several national authorities on the principles and expectations of shared decision-making between patients and their healthcare providers, including doctors, and nurses and oncology nurses. In this chapter authors focus on the communication challenges facing doctors who trained in medical environment in Poland, in order to prepare communications training designed specifically for doctors and to illustrate how a close analysis of professional discourse can be transferred to work environments beyond the medical world. Authors draw attention to clinical roles performed by medical staff practicing locally and trained doctors.

The Patient’s Lifeworld: Building meaningful clinical encounters between patients, physicians and interpreters

2014 ◽  
Vol 10 (1) ◽  
pp. 13-25 ◽  
Author(s):  
Yvan Leanza ◽  
Isabelle Boivin ◽  
Ellen Rosenberg
Keyword(s):  
Family Member ◽  
Family Practice ◽  
Action Theory ◽  
Communicative Action ◽  
Communication Patterns ◽  
The Other ◽  
Qualitative Design ◽  
Clinical Encounters ◽  
Professional Interpreter ◽  
Patterns Of Communication

In this paper, our objectives are first to explore the different ways physicians and interpreters interact with patients’ Lifeworld, and second, to describe and compare communication patterns in consultations with professional and those with family interpreters. We used a qualitative design and conducted analyses of transcriptions of 16 family practice consultations in Montréal in the presence of interpreters. Patterns of communication are delineated grounded in Habermas’ Communicative Action Theory and Mishler’s operational concepts of Voice of Medicine and Voice of Lifeworld. Four communication patterns emerged: (1) strategically using Lifeworld data to achieve biomedical goals, (2) having an interest in the Lifeworld for itself, (3) integrating the Lifeworld with biomedicine and (4) referring to another professional. Our results suggest physicians engage with patients’ Lifeworld and may benefit from both types of interpreters’ understanding of the patient’s specific situations. A professional interpreter is likely to transmit the patient’s Lifeworld utterances to the physician. A family member, on the other hand, may provide extra biomedical and Lifeworld information, but also prevent the patient’s Lifeworld accounts from reaching the physician. Physicians’ training should include advice on how to work with all type of interpreters and interpreters’ training should include mediation competencies in order to enhance their ability to promote the processes of co-construction of meaning.

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