scholarly journals Innovative application of knowledge management in organizational restructuring of academic libraries: A case study of Peking University Library

IFLA Journal ◽  
2020 ◽  
Vol 46 (1) ◽  
pp. 15-24
Author(s):  
Long Xiao
Keyword(s):  
Knowledge Management ◽  
Academic Libraries ◽  
Academic Library ◽  
Library Management ◽  
University Library ◽  
Institutional Settings ◽  
Peking University ◽  
The University ◽  
Knowledge Demands

A traditional library’s functions are centered on library collection and information resources and their utilization. A library management system comprises resource acquisition, cataloguing, circulation, reading, and reference in respect of “literature streams.” Functionally, libraries have currently evolved into knowledge service centers, which are oriented toward knowledge, committed to knowledge innovation, and centered on the knowledge demands of users. Meanwhile, library management has also gradually shifted to focus on knowledge management. However, the applications of knowledge management are mainly limited to library services. It lacks innovative applications in internal management such as business flow and institutional settings. This article takes Peking University Library, one of the top-notch academic libraries in China, as a case study to explore this issue. Through restructuring its organization and re-setting its staff positions based on the “knowledge stream” as the core, the academic library intends to satisfy the knowledge demands of different types of users and create an environment in favor of knowledge flow and innovation. All of these efforts further support the development of the university.

scholarly journals How to use a survey as a marketing tool: a case study of Loughborough University Library

2008 ◽  
Vol 32 (101) ◽  
pp. 39-56 ◽  
Author(s):  
Tracy Marie Marshall ◽  
Sharon Deborah Reid
Keyword(s):  
Academic Library ◽  
Communication Training ◽  
External Information ◽  
Electronic Format ◽  
University Library ◽  
Engineering Team ◽  
Marketing Tool ◽  
The University ◽  
Survey Approach

With increasing competition from external information sources academic libraries need to undertake strong marketing initiatives to redress the balance. Evidence-based practice and evaluation of internal services may help to secure the future permanency of the academic library. In light of this, an initiative was undertaken by the Engineering Team at the University Library, Loughborough University to market its services and resources to the Engineering Faculty. A survey was utilised as the marketing tool. It was made available in electronic format and marketed via the Library website, Team Blog and targeted emails. Evaluation of the results enabled the Team to further raise its profile by taking various issues directly to the Faculty and actively marketing avenues of communication, training sessions and the Institutional Repository. As a marketing tool the survey approach was largely successful and subject teams may wish to utilise this approach as a component of their marketing strategy.

Communicating value through strategic engagement

2018 ◽  
Vol 39 (3/4) ◽  
pp. 154-165 ◽  
Author(s):  
Scott Walter
Keyword(s):  
Academic Library ◽  
First Century ◽  
Content Type ◽  
Campus Engagement ◽  
Library Assessment ◽  
Culture Of Assessment ◽  
The University ◽  
Library Value ◽  
University Setting

Purpose The purpose of this paper is to explore ways in which “library value” may be communicated in a university setting through more effective engagement with strategic planning and a broader array of campus partners. Design/methodology/approach This paper presents a case study of an academic library in which alignment with the university mission and strategic plan and alignment of library assessment efforts with the broader culture of assessment at the university have resulted in positive gains for the library in terms of campus engagement and recognition of library value. Findings This paper provides insights into successful strategies for improved communication of library value to senior leadership, new investment in library facilities, and enhanced opportunities for collaboration across the university on strategic initiatives including student success, innovation in teaching and scholarship, and community engagement. Originality/value This paper provides library leaders with new approaches to engagement with campus partners and senior academic leadership in promoting the library as a strategic resource worthy of investment in the twenty-first century.

scholarly journals Benchmarking user satisfaction in academic libraries - a case study

2009 ◽  
Vol 27 (87) ◽  
pp. 29-37 ◽  
Author(s):  
Sebastian Mundt
Keyword(s):  
Public Relations ◽  
User Satisfaction ◽  
Best Practice ◽  
Academic Library ◽  
Internal Communication ◽  
Library Management ◽  
Telephone Interviews ◽  
Culture Of Assessment ◽  
Survey Results

Customer satisfaction and service quality have so far been evaluated mostly from a local perspective although the quality element has been firmly established in academic library management for at least a decade. Critics of inter-institutional comparisons often object that different preconditions are not considered adequately. Examples from a joint user satisfaction survey conducted by 15 German university libraries in 2001 suggest that comparative data are a suitable means to identify cases of "best practice" and can effectively initialize processes of customer-focussed improvement. Furthermore, if compared with corresponding statistical data or performance measures, satisfaction ratings can reveal possible structural strengths and deficits relative to other libraries. On the other hand, follow-up telephone interviews with participating libraries showed that the survey results substantially challenged the institutions' internal communication and public relations organisation, and underlined that even in a well-developed culture of assessment the need for professional mediation and coordination of comparative analyses may not be underestimated.

scholarly journals A Portrait of a Place: A New Frame to View Artwork in the Academic Library

2021 ◽  
Author(s):  
◽  
Celia Andrea Mallory Austin
Keyword(s):  
Academic Libraries ◽  
Public Art ◽  
Critical Analysis ◽  
Academic Library ◽  
Case Study Approach ◽  
Research Project ◽  
Study Approach ◽  
Art Objects

<p>The act of displaying artwork and art objects in academic libraries has been called both a “natural idea and common practice” (Cirasella and Deutsch, 2012, p. 2), but this position lacks a considered and critical analysis. The motivation for displaying artwork in academic libraries and an evaluation of its impact on the library environment, as perceived by librarians, similarly lacks meaningful examination. This absence of previous inquiry provides a major stimulus for this research project, which uses a case study approach to examine and explore the ‘natural’ preoccupation for displaying artwork in academic libraries, and additionally considers such environments as public art spaces.</p>

scholarly journals STRATEGI LAYANAN PERPUSTAKAAN PERGURUAN TINGGI PADA MASA NEW NORMAL (STUDI KASUS UPT PERPUSTAKAAN UNIVERSITAS RIAU)

2021 ◽  
Vol 8 (2) ◽  
pp. 111-118
Author(s):  
Sastria Izprilla ◽  
Vita Amelia ◽  
Hadira Latiar
Keyword(s):  
Digital Libraries ◽  
Service Sector ◽  
Library Services ◽  
New Normal ◽  
University Library ◽  
Normal Period ◽  
It Department ◽  
Descriptive Approach ◽  
The University

This research is entitled strategy of university library services in the new normal period case study of the technical implementation unit (UPT) of the University of Riau library. The purpose of this study was to determine the service strategy taken by the technical implementing unit (UPT) of the Riau University library in the new normal era. The method used in this research is qualitative with a descriptive approach. The processing method uses data reduction, data presentation, and conclusions. The informants in this study were the head of the library, the head of the service sector, and the head of the IT department. The results of this study are that there are several strategies taken by the Riau University library, that is the development of digital libraries that must be accelerated and add supporting applications to ensure the smooth distribution of information to users.

scholarly journals Kids in the Library

2021 ◽  
pp. 181-193
Author(s):  
Rachel W. Gammons ◽  
Karina Kletscher ◽  
Kelsey Elizabeth. Corlett-Rivera
Keyword(s):  
Academic Libraries ◽  
Family Study ◽  
Public Libraries ◽  
Daily Practice ◽  
Academic Librarians ◽  
University Of Maryland ◽  
Family Friendly ◽  
The University ◽  
Is Value

While children's services are traditionally associated with public libraries, the increase in students with dependent children means that academic libraries are increasingly being called to provide family-friendly spaces. Using the University of Maryland Libraries as a case study, the authors detail the process of developing, implementing, and overseeing family-friendly services, including a family study room and activity kits for children. They argue there is value in welcoming families into the academy and projects, such as a family study room, worthy not only for the contributions they make to the community but also for the opportunity to enact joy in our daily practice as academic librarians.

scholarly journals Integration of library services in the context of building university information environment. (Case study of Prioksky State University)

2016 ◽  
pp. 44-51
Author(s):  
Olga Borisova ◽  
Natalya Styopina
Keyword(s):  
Academic Library ◽  
Social Institution ◽  
State University ◽  
New Paradigm ◽  
The Social ◽  
Service Oriented ◽  
Quality Of Living ◽  
The University

The service-oriented approach of the university academic library is highlighted: The social institution of services is to increase quality of living, to be a tool of socializing and adaptation. The authors conclude that in the context of the education new paradigm the services make the focus of Prioksky State University Library to foster efficient library operation and coordination within the university divisions.

Creation and management of the library collections in the academic library

Infolib ◽  
2021 ◽  
Vol 27 (3) ◽  
pp. 36-39
Author(s):  
Victoria Levinskaya ◽  
Keyword(s):  
Faculty Member ◽  
Academic Libraries ◽  
Academic Staff ◽  
Academic Library ◽  
Educational Services ◽  
Library Collection ◽  
Scientific Potential ◽  
The University ◽  
Library Collections

Any contemporary academic library is created to meet the needs of the faculty member, researchers, and students in providing access to educational and scientific resources that go beyond traditional sour-ces of information such as books, textbooks, and magazines. Building a library collection is a scrupulous process involving not only librarians, but also the academic staff of the university. This process is highly dynamic, since it should ensure the quality of the provided educational services of the university, as well as contribute to the development of its scientific potential. This article reveals the main challenges facing academic libraries in creating an developing, recent and balanced library collection.

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