Library services enriching community engagement for dementia care: The Tales & Travels Program at a Canadian Public Library as a case study

2021 ◽  
pp. 096100062110651
Author(s):  
Jiamin Dai ◽  
Joan C. Bartlett ◽  
Karyn Moffatt
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Well Being ◽  
Dementia Care ◽  
Future Research ◽  
Library Services ◽  
Structured Interviews ◽  
Community Based ◽  
People With Dementia

Growing dementia-friendly library services are contributing to community-based dementia care. Emerging community programs in libraries and museums provide notable opportunities for promoting engagement and inclusivity, but these programs have yet to receive in-depth assessments and analyses to guide future research and practice. This paper presents a case study examining a social and storytelling program for people with dementia run by a Canadian public library. It investigates two research questions: How can public library programs contribute to community-based dementia care? And what are public libraries’ strengths and challenges in running programs for people with dementia? The study involves participant observations of the program and semi-structured interviews with people with dementia, caregivers, and program facilitators (librarians and Alzheimer Society coordinators). Through thematic analysis of fieldnotes and transcripts, the study reveals how this inclusive platform supports engagement, fosters relationships, helps caregivers, and reaches broader communities. This research further uncovers the librarians’ diversified roles as demonstrated through their collaboration with professionals, preparation and research, and facilitation of the sessions. This paper advances librarianship research on enriching community-based dementia care, including furthering inclusivity and engagement and extending accessible library services. By analyzing library programming for the dementia community and assessing its strengths and challenges, the paper highlights librarians’ awareness of the community’s evolving needs and their collaboration with other professionals. It offers practical insights on useful resources and emerging best practices that will hopefully inspire other initiatives in which information professionals can help improve the well-being of vulnerable populations.

Exploring the Integration of Indigenous Knowledge Into Public Library Services With an Inclusive Intent Using a Critical Theory Lens

2020 ◽  
pp. 266-285
Author(s):  
Maned Mhlongo
Keyword(s):  
South Africa ◽  
Critical Theory ◽  
Indigenous Knowledge ◽  
Public Libraries ◽  
Public Library ◽  
Library Services ◽  
Structured Interviews ◽  
Regulatory Frameworks ◽  
Multiple Case

Despite legislative and regulatory frameworks that have paved the way for transformation and inclusivity of public libraries in South Africa, there seems to be little or no integration of indigenous knowledge (IK). The exclusion of IK from public library services has potential to counteract efforts towards the provision of inclusive services. This chapter demonstrates how critical theory was used as a lens in a multiple case study that explored the integration of indigenous knowledge (IK) into services of public libraries in South Africa. Looking at the articulation of IK, services that are provided to ensure inclusivity, and issues that impact on IK integration in public libraries, semi-structured interviews were conducted from purposefully selected heads of provincial library services in South Africa. Thematic analysis was used. Using critical theory to frame the analysis, findings indicate understanding of aspects of IK including its oral nature. A paucity of engagement with IK as an aspect of inclusive service provision was noted.

Perspectives of the community-based dementia care workforce: “occupational communion” a key finding from the Work 4 Dementia Project

2013 ◽  
Vol 25 (5) ◽  
pp. 765-774 ◽  
Author(s):  
Kate-Ellen J. Elliott ◽  
Christine M. Stirling ◽  
Angela J. Martin ◽  
Andrew L. Robinson ◽  
Jennifer L. Scott
Keyword(s):  
Organizational Support ◽  
Dementia Care ◽  
Future Research ◽  
Work Experiences ◽  
Structured Interviews ◽  
Community Based ◽  
Job Roles ◽  
People With Dementia ◽  
Care Workers ◽  
Strong Attachment

ABSTRACTBackground: Community care workers’ experience of delivering support to people with dementia is less researched than that of residential workers. The purpose of the study is to explore community-based dementia care workers’ perspectives about their roles and the contextual variables that impact upon their work experiences.Method: A qualitative design was employed. Twenty-five community dementia care workers (average age 53 years, majority female and employed casually) participated in standardized semi-structured interviews about their job roles, training, employer agenda, organizational support, and intention to stay. A deductive approach to Interpretive Phenomenological Analysis was adopted to identify key themes.Results: Three themes highlighted workers’ experiences. Occupational communion described strong attachment to clients and a desire for greater connection with colleagues. Job demands described the challenges of work, which varied with intensity. Job resources ranged from positive (strong organizational commitment) to negative (poor pay and conditions). Occupational communion was identified as a concept that exists at the interface between social and organization psychology that was perceived to be essential for adaptive coping. Identifying themes informed a conceptual model for designing intervention components aimed at improving workers’ skills, capabilities, and employer supportive functions.Conclusion: Occupational communion may be particularly relevant for women's caring careers and future research is needed to explore the relevance of this concept for men. To determine reliable change associated with interventions that target occupational communion, further investigation is required in relation to measurement approaches.

scholarly journals Conceptualizing Practical Aspects of Public Library Initiatives Provides a Useful Model for Future Research

2015 ◽  
Vol 10 (4) ◽  
pp. 233
Author(s):  
Sara Sharun
Keyword(s):  
Community Engagement ◽  
Public Libraries ◽  
Public Library ◽  
Essential Elements ◽  
Future Research ◽  
Structured Interviews ◽  
Community Members ◽  
News Program ◽  
Library Staff

A Review of: Sung, H. Y., Hepworth, M., & Ragsdell, G. (2013). Investigating essential elements of community engagement in public libraries: An exploratory qualitative study. Journal of Librarianship and Information Science 45(3), 206-218. doi: 10.1177/0961000612448205 Objective – To examine characteristics of a community engagement (CE) initiative in a public library in order to identify and describe essential elements of CE and develop a model for CE in public libraries. Design – Case study. Setting – A public library in a mid-sized city in England, United Kingdom. Subjects – An unspecified number of community members, library staff, and external agency staff participating in a community news program. Methods – There were 12 semi-structured interviews conducted with library staff, community members, and participants from 12 community news agencies operating under the umbrella of a larger community news organization. The authors directly observed an unknown number of undescribed program meetings and events. They also performed document analysis on unspecified government policies, media reports, and program publications to corroborate the information gathered from their interviews and observations. Main Results – The data were analyzed in an inductive manner using ATLAS qualitative data analysis software. Results are described in a qualitative manner and do not correspond directly to the individual methods used. The coding of data from interviews and observations (which are not analyzed separately) resulted in the identification of seven themes related to community engagement in libraries: belonging, commitment, communication, flexibility, genuineness, relevance, and sustainability. Conclusion – The “essential elements” model that was developed from this case study can be applied by other public libraries in their processes and practices, and can contribute to the creation of a more genuinely community-driven approach to service.

scholarly journals A qualitative study of the shared experience of humour between people living with dementia and their partners

Dementia ◽  
2018 ◽  
Vol 19 (6) ◽  
pp. 1794-1810
Author(s):  
Helen Hickman ◽  
Chris Clarke ◽  
Emma Wolverson
Keyword(s):  
Interpretative Phenomenological Analysis ◽  
Emotional Experience ◽  
Well Being ◽  
Future Research ◽  
Structured Interviews ◽  
Relationship Strength ◽  
Social And Emotional ◽  
People With Dementia ◽  
Care Partners ◽  
Person With Dementia

Humour is a complex social and emotional experience which could constitute a positive resource for people endeavouring to live well with dementia. However, little is currently known about the shared use and value of humour in dyads where one person has dementia. The purpose of this study was therefore to explore how people with dementia and their care-partners experience, use and draw meaning from humour in relation to their shared experiences of dementia and their ongoing relationships. Ten participant dyads (the person with dementia and their spousal partner) took part in joint semi-structured interviews. Interpretative Phenomenological Analysis revealed eight subthemes that were subsumed under three super-ordinate themes: ‘Humour Has Always Been There (and Always Will Be)’; ‘Withstanding Dementia’ and ‘Renewing the Value of Humour in Dementia’. Overall, the findings suggest that humour, in different forms, can represent a salient and enduring relationship strength that helps dyads maintain well-being and couplehood by providing a buffer against stressors associated with dementia. The findings highlight the potential value of integrating a dyadic perspective with strengths-based approaches in future research into how people live well with dementia.

scholarly journals Subjective wellbeing in people living with dementia: exploring processes of multiple object handling sessions in a museum setting

2021 ◽  
Vol 6 ◽  
pp. 96
Author(s):  
Paul M. Camic ◽  
Laura Dickens ◽  
Hannah Zeilig ◽  
Sarah Strohmaier
Keyword(s):  
Subjective Wellbeing ◽  
Evidence Base ◽  
Dementia Care ◽  
Future Research ◽  
Depth Information ◽  
Community Based ◽  
Theoretical Understanding ◽  
Multiple Object ◽  
People With Dementia ◽  
Group Object

Background: Dementia care guidance highlights the importance of supporting people living with dementia to access engaging and meaningful activities to promote their quality of life. There is a growing evidence base for the efficacy of heritage settings and arts-based interventions to provide social prescribing opportunities to help support wellbeing in this population. This study extended previous research and explored the potential processes underlying this effect in multiple small group object handling sessions in a museum setting.    Methods: A mixed-methods design was used comprising a measure of subjective wellbeing and thematic analysis to explore in-the-moment session content across multiple sessions. Four people with dementia participated in three, one-hour group object handling sessions led by two facilitators. Results: Pre-post wellbeing scores showed increases after each session though this was largely not significant. Qualitative findings provided more compelling results, however, and identified four key themes: facilitating, interest in exploring objects, active participation, and group collaboration; interpretations were made around the dynamic interaction of themes and subthemes over the course of three sessions. Conclusions: This is the first study we are aware of that has taken an in-depth look at multiple museum-based group object handling sessions for people living with dementia. Findings offer ways to optimise object handling sessions for people with dementia by providing in-depth information about the processes involved across multiple object handling sessions facilitated by museum/heritage professionals in a museum setting. This has useful implications for community-based activities as part of dementia care planning and public health programming. The study contributes to a deeper understanding and elucidates the processes that enhance wellbeing for this population who participate in such sessions. It also helps to develop further theoretical understanding about why these types of activities are helpful in community-based dementia care. Limitations and implications for future research are discussed.

Improving well-being in dementia care for clients and carers

2020 ◽  
Vol 19 (4) ◽  
pp. 321-326
Author(s):  
Rhonda Riachi ◽  
Sally Markwell
Keyword(s):  
Qualitative Study ◽  
Well Being ◽  
Dementia Care ◽  
Theory Approach ◽  
Structured Interviews ◽  
Content Type ◽  
Beneficial Effects ◽  
Communication Techniques ◽  
People With Dementia ◽  
Care Workers

Purpose This paper aims to highlight the results and emerging themes from a study concerning the effect of communication techniques that were tailored to each client in relation to the extent of their dementia. Dementia was viewed by the care workers primarily as a memory disability. Design/methodology/approach A short qualitative study of the communication techniques of care workers in England, who had received training in dementia care and some training in the SPECAL® method (Specialised Early Care for Alzheimer’s),was conducted through semi-structured interviews. Resulting data were analysed using a constructivist grounded theory approach. Findings Continued application of the SPECAL techniques appeared to reinforced clients’ sense of well-being and produced benefits for care workers’ own well-being. Research limitations/implications This small qualitative study suggests there can be beneficial effects for both clients and the care team when care workers tailor their communication behaviour to the needs of people with dementia. Further research on communication techniques in dementia care is needed and how these benefits might be translated into institutional settings. Originality/value Few research studies have been made of the SPECAL dementia care method, and this study was the first to look explicitly at the communication techniques that the care workers used with clients. Public health professionals are less likely to be aware of the SPECAL method.

Public libraries and the social web: a review and analysis of the existing literature

2019 ◽  
Vol 76 (1) ◽  
pp. 197-211 ◽  
Author(s):  
Namjoo Choi ◽  
Lindsey M. Harper
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
Future Research ◽  
Library Services ◽  
Social Web ◽  
Content Type ◽  
The Public ◽  
General Acceptance ◽  
Literature Searches ◽  
The Social

Purpose The purpose of this paper is to update Carlsson (2015), which examined the research on public libraries and the social web published from 2006 to 2012, and it also intends to go beyond Carlsson (2015) by including six additional variables. Design/methodology/approach Literature searches were performed against Web of Science Core Collection and EBSCOhost databases. By adapting Carlsson’s (2015) three level key phrase searches, which were then complemented by chain searching, a total of 60 articles were identified and analyzed. Findings In comparison to Carlsson (2015), this study shows that the recent research, published between 2012 and 2018, leans toward a more general acceptance of the social web’s usage to improve the services provided by public libraries; that the public library is rarely premised to be in a state of crisis; and that the social web is mostly perceived as having a complementary relationship with librarianship and library services. The findings from analyzing the six additional variables are also presented. Research limitations/implications The findings from this study provide LIS professionals a greater understanding of where the research stands on the topic at present, and this study also identifies gaps in the literature to offer insight into the areas where future research can be directed. Originality/value Given the continued popularity of social web usage among public libraries, this study examines the literature published on the social web in the public library context between 2012 and 2018 and offers implications and future research suggestions.

Resource provision and access to indigenous knowledge in public libraries in South Africa

2019 ◽  
Vol 36 (2) ◽  
pp. 271-287
Author(s):  
Maned Mhlongo ◽  
Patrick Ngulube
Keyword(s):  
South Africa ◽  
Indigenous Knowledge ◽  
Public Libraries ◽  
Multiple Case Study ◽  
Indigenous Communities ◽  
The Internet ◽  
Library Services ◽  
Structured Interviews ◽  
Multiple Case

This paper is part of a larger qualitative multiple case study that sought to explore the integration of indigenous knowledge in public libraries in South Africa. The paper draws from semi-structured interviews with selected heads of provincial library services in South Africa to determine the extent to which public libraries provide targeted resources to enhance access to IK. Results reveal that that there are no targeted resources to facilitate access to IK. Concerted efforts to facilitate access by increasing the number of libraries were noted. Notwithstanding these efforts, there seems to be a paucity of IK, which has implication for inclusive services. It is recommended that libraries look beyond enabling access to the Internet but also explore how they can further optimise ICT usage as a way of facilitating access to IK through capturing, organising and disseminating knowledge of indigenous communities.

Harnessing Indigenous Knowledge through Community Involvement in Public Libraries in South Africa

Libri ◽  
2020 ◽  
Vol 70 (4) ◽  
pp. 291-303
Author(s):  
Maned Mhlongo
Keyword(s):  
South Africa ◽  
Indigenous Knowledge ◽  
Community Involvement ◽  
Information Needs ◽  
Public Libraries ◽  
Negative Impact ◽  
Public Library ◽  
Indigenous Communities ◽  
Library Services ◽  
Structured Interviews

AbstractPublic libraries exist to serve the information needs of communities, meaning their services need to be reflective of those served communities. However, the literature points to under-usage of libraries among indigenous communities in South Africa, and suggests that the perceived irrelevance of libraries could be a contributing factor. The argument made in this article is for the involvement of communities in planning and implementing services, to enhance awareness, relevance and use of libraries. Such involvement would also provide a space for communities to contribute content based on their indigenous knowledge. In this qualitative multiple case study of purposively selected provincial library services in South Africa, data were collected using semi-structured interviews with library heads. The data were coded and categorised according to themes derived from the stated research questions. The findings show a disjuncture between the interpretation and application of the concept of community involvement – a misalignment that has a negative impact on the ability of libraries to provide inclusive services. A framework for community involvement is suggested as a way of enhancing the synergy between community information needs and public library service provision. The proposed framework identifies indigenous communities, libraries and archival institutions as key stakeholders in harnessing indigenous knowledge. It is recommended that a similar study be conducted with community librarians where the nuances of communities can be unveiled, given that the current participants were heads of library services.

scholarly journals ‘Talk to them like they’re people’: A cross-cultural comparison of teen-centred approaches in public library services

2021 ◽  
pp. 096100062110200
Author(s):  
Ella Ornstein ◽  
Peter H. Reid
Keyword(s):  
Public Libraries ◽  
Public Library ◽  
The United States ◽  
Cross Cultural ◽  
Comparative Case Study ◽  
Library Services ◽  
Key Factors ◽  
Cross Cultural Comparison ◽  
Mind Set

The aim of this research is to observe and analyse cross-cultural examples of public libraries with strong teen services, to identify key elements of practice and approach that enable these libraries’ successful and impactful interactions with teenagers. A particular focus is placed on factors that are a matter of mind-set rather than of specific facilities, to offer these as transferable lessons that can be applied widely, including by smaller libraries and those with fewer resources. A comparative case study was conducted at two locations selected as examples of strong teen services in their respective regions: Lava and TioTretton in Sweden and Tompkins County Public Library in the United States. Data were collected via interviews, observation and document analysis. Key factors identified as contributing to successful, teen-centred services include providing a space, no matter how small, that is solely for teens, where they can experience a sense of ownership and belonging; according teens the same respect as any other library visitor; creating a space that is comfortable and actively signals that everyone is welcome; letting teens take the lead, with staff following their interests and serving as facilitators for their projects; creating flexibility in spaces and programming; employing staff who have varied expertise and genuinely enjoy working with young people; mingling and interacting with visitors; and continually re-evaluating and improving practices.

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