scholarly journals Conceptualizing Practical Aspects of Public Library Initiatives Provides a Useful Model for Future Research

2015 ◽  
Vol 10 (4) ◽  
pp. 233
Author(s):  
Sara Sharun

A Review of: Sung, H. Y., Hepworth, M., & Ragsdell, G. (2013). Investigating essential elements of community engagement in public libraries: An exploratory qualitative study. Journal of Librarianship and Information Science 45(3), 206-218. doi: 10.1177/0961000612448205 Objective – To examine characteristics of a community engagement (CE) initiative in a public library in order to identify and describe essential elements of CE and develop a model for CE in public libraries. Design – Case study. Setting – A public library in a mid-sized city in England, United Kingdom. Subjects – An unspecified number of community members, library staff, and external agency staff participating in a community news program. Methods – There were 12 semi-structured interviews conducted with library staff, community members, and participants from 12 community news agencies operating under the umbrella of a larger community news organization. The authors directly observed an unknown number of undescribed program meetings and events. They also performed document analysis on unspecified government policies, media reports, and program publications to corroborate the information gathered from their interviews and observations. Main Results – The data were analyzed in an inductive manner using ATLAS qualitative data analysis software. Results are described in a qualitative manner and do not correspond directly to the individual methods used. The coding of data from interviews and observations (which are not analyzed separately) resulted in the identification of seven themes related to community engagement in libraries: belonging, commitment, communication, flexibility, genuineness, relevance, and sustainability. Conclusion – The “essential elements” model that was developed from this case study can be applied by other public libraries in their processes and practices, and can contribute to the creation of a more genuinely community-driven approach to service.

2021 ◽  
pp. 096100062110651
Author(s):  
Jiamin Dai ◽  
Joan C. Bartlett ◽  
Karyn Moffatt

Growing dementia-friendly library services are contributing to community-based dementia care. Emerging community programs in libraries and museums provide notable opportunities for promoting engagement and inclusivity, but these programs have yet to receive in-depth assessments and analyses to guide future research and practice. This paper presents a case study examining a social and storytelling program for people with dementia run by a Canadian public library. It investigates two research questions: How can public library programs contribute to community-based dementia care? And what are public libraries’ strengths and challenges in running programs for people with dementia? The study involves participant observations of the program and semi-structured interviews with people with dementia, caregivers, and program facilitators (librarians and Alzheimer Society coordinators). Through thematic analysis of fieldnotes and transcripts, the study reveals how this inclusive platform supports engagement, fosters relationships, helps caregivers, and reaches broader communities. This research further uncovers the librarians’ diversified roles as demonstrated through their collaboration with professionals, preparation and research, and facilitation of the sessions. This paper advances librarianship research on enriching community-based dementia care, including furthering inclusivity and engagement and extending accessible library services. By analyzing library programming for the dementia community and assessing its strengths and challenges, the paper highlights librarians’ awareness of the community’s evolving needs and their collaboration with other professionals. It offers practical insights on useful resources and emerging best practices that will hopefully inspire other initiatives in which information professionals can help improve the well-being of vulnerable populations.


Author(s):  
Maned Mhlongo

Despite legislative and regulatory frameworks that have paved the way for transformation and inclusivity of public libraries in South Africa, there seems to be little or no integration of indigenous knowledge (IK). The exclusion of IK from public library services has potential to counteract efforts towards the provision of inclusive services. This chapter demonstrates how critical theory was used as a lens in a multiple case study that explored the integration of indigenous knowledge (IK) into services of public libraries in South Africa. Looking at the articulation of IK, services that are provided to ensure inclusivity, and issues that impact on IK integration in public libraries, semi-structured interviews were conducted from purposefully selected heads of provincial library services in South Africa. Thematic analysis was used. Using critical theory to frame the analysis, findings indicate understanding of aspects of IK including its oral nature. A paucity of engagement with IK as an aspect of inclusive service provision was noted.


2020 ◽  
Vol 41 (8/9) ◽  
pp. 689-701
Author(s):  
Peter Mose

PurposeThe purpose of this paper is to explain how public libraries have been instrumental in early child school literacy teaching and learning. Most African public schools do not usually afford enough core textbooks and supplementary readers.Design/methodology/approachThis was a qualitative case study in Western Kenya amongst public library staff members, public primary school teachers and parents of library children clients. The following questions were addressed: What is the book situation in public primary schools in the study site? What school-type literacy-related services are offered by the sampled public library? and What are library staff members’, teachers’ and parents’ feelings about the public library services offered? Observations, interviews and document studies were used to collect data. Data were analysed thematically.FindingsPublic schools do not have enough core textbooks and the situation is worse for supplementary readers; the public library branch studied offers critical school-type literacies to school children both at the library building as well as at public schools registered with it; and library staff members, teachers, and parents express positive feelings about the services offered.Research limitations/implicationsThis was a case study whose findings might not apply to the larger situation and the study did not confirm actual literacy benefits of the library services amongst school children by, for instance, conducting literacy tests. The findings are, however, an index to the possible situation in the macro context.Practical implicationsThe relevant stakeholders should find ways of co-opting public libraries as associates of public schools in literacy teaching. This relationship is not straight forward in Kenya.Originality/valueThe findings reported are from original research.


2012 ◽  
Vol 7 (1) ◽  
pp. 41 ◽  
Author(s):  
Beth Hewitt ◽  
Juliet Eve

Abstract Objectives – Interviews with library staff and volunteers were conducted to evaluate the use of volunteers in UK public libraries via a case study of the Walter Gardiner Photographic Project, a digitisation project based in Worthing Library, to inform future guidelines on volunteer usage and to make recommendations to existing practice. Methods – Fourteen semi-structured interviews were carried out to explore the perceptions and experiences of both staff and volunteers of the project. All interviews were fully transcribed and then coded to identify emergent themes. Results – Key positives for volunteers were professional training, good time management and organization by staff, the friendliness and approachability of staff, and the informal nature of the volunteering. Enjoyment of the work and forming close relationships with others were key motivating factors. For staff, the completion of work which would have otherwise been impossible was the most positive outcome. Problem areas identified by volunteers were lack of contact time with project staff and feeling isolated from other library staff. For project staff, a lack of professionalism on behalf of some volunteers was the primary negative. Key issues to emerge were the need to strike a balance between formal and informal management, the need for good integration between the volunteers and host organization, and the importance of acknowledging the nature of the voluntary commitment. Conclusions – The project proved overall to be a successful example of using volunteers in public library projects with good examples of volunteer recruitment, training, and management being demonstrated. Areas of conflict that did arise stemmed from differing expectations of levels of service between staff and volunteers. Clarification on these expectations through a written volunteer agreement is advocated for further projects.


2012 ◽  
Vol 7 (1) ◽  
pp. 105 ◽  
Author(s):  
Diana K. Wakimoto

Abstract Objective – To discover public library clients’ needs and preferences for modes of training on the use of the Internet and the libraries’ online resources and to apply these findings to improve training offered by public library staff. Design – Multiple exploratory case study. Setting – Two public libraries in New South Wales, Australia: a regional library (Mudgee Branch of the Mid-Western Regional Council Library Service) and a metropolitan library (Marrickville Central Library). Subjects – A total of 24 public library clients. The participants were split evenly between the two libraries, with 12 from the Mudgee Branch and 12 from the Marrickville Central. The respondents were further subdivided into two groups based on age (35 to 44 years old and 65 or older) and evenly distributed by sex within the groups. Methods – This study used naturalistic inquiry to frame the multiple exploratory case study of two public libraries. Ruthven used maximum variation sampling to guide the selection of participants. Library staff helped the researcher to identify possible participants at Marrickville, while the researcher advertised for participants at Mudgee Library and at an Internet/database course taught at the Mudgee Business Enterprise Centre. She used snowball sampling to find additional participants at both sites. Ruthven conducted semi-structured interviews with the participants, with questions covering their preferences, recommendations, and needs for online resource training. The data from the interviews and search logs were analyzed using inductive data analysis. Main Results – Participants preferred small group, face-to-face, formalized instruction for initial training on online resources. For further training, participants preferred individualized assistance and immediate support instead of formal classes. They noted a lack of training opportunities and a lack of help from library staff as sources of frustration when trying to learn to use online resources at the public libraries. Conclusion – Public library staff should offer formalized classes for those beginning to learn about using online resources, and focus on ad hoc, individualized assistance for more advanced learners. Since offering this type of instructional program is dependent on staff knowledge and staff availability, library staff members need to be trained in the use of online resources and classroom presentation skills.


2020 ◽  
Vol 6 (1) ◽  
pp. 994
Author(s):  
Sri Utari ◽  
Moh. Mustofa Hadi

<p>The library is a non-profit institution engaged in services and services that are directly related to the community. In order to regulate the rhythm of work continuity, a library organization has a leader, namely the head of the library. The head of the library has a way of leading or often called style, to run a library. Leadership style is the way a leader influences subordinates in running an organization. One type of library is the public library. Sustainability of public libraries will work well requires leaders. Library leaders generally have their own style to carry out their leadership. This research discusses how the leadership style in public libraries? Case study in Yogyakarta City Public Library. The research method used is using literature study, semi-structured interviews, and library observations. The conclusion obtained is that the leadership of the Yogyakarta City Library has a demoratic leadership style. This is evident from every time a decision is made, the head of the library involves staff to submit suggestions and input for the sustainability of the library. These suggestions and input are used as a decision maker. The final result of the decision remains in the hands of the head of the library.</p><p><strong> </strong></p>


IFLA Journal ◽  
2021 ◽  
pp. 034003522110246
Author(s):  
Ngozi Perpetua Osuchukwu ◽  
Nkechi Sabina Udeze

Nigerian public libraries play important roles in enabling the collation and sustainability of communities’ indigenous knowledge. This article is a case study of the activities, services and challenges of sustaining cultural heritage in the Anambra State Library Board. The study involved qualitative research, with physical visits, observation techniques and interviews for data collection. The researchers found that the public library has a cultural heritage section with various indigenous items displayed with their local names. The staff are involved in several activities designed to create effective cultural services. The Library Board organizes an annual cultural festival and talk shows, traditional dance, indigenous skills acquisition, storytelling, Igbo language readingand spelling bee. These programmes are developed in consultation and collaboration with community members, the media and the Nigerian Library Association. The challenges include problems of collation, damage, conservation and preservation. It is recommended that Nigerian public libraries should acquire more indigenous resources and conserve local items in digital collections.


2015 ◽  
Vol 28 (1/2) ◽  
pp. 34-43 ◽  
Author(s):  
Katarina Michnik

Purpose – The purpose of this paper is to study how Swedish local politicians perceive the impact of public library digital services on public libraries and to discuss how this can affect the sustainable development of public libraries. Design/methodology/approach – Empirical data were collected through semi-structured interviews with local politicians from 19 different Swedish municipalities. Data were treated to qualitative content analysis and discussed based on the concept of sustainable organization. Findings – According to local politicians, public library digital services may affect public libraries through changes to libraries’ physical spaces, librarians’ tasks and competencies and libraries’ economic situations. Based on these findings, public library digital services can both strengthen and weaken public library sustainability through, for example, increased access and expenditures, the latter of which may threaten public library sustainability. Research limitations/implications – Interviews did not focus specifically on the politicians’ views on public library digital services but dealt generally with their views on public libraries. To identify reasons for variations in views on this topic, follow-up interviews should be done. Data on views from public library managers would also be of use to determine the degree to which they are shared with local politicians. Originality/value – When sustainability and public libraries are discussed, the focus is generally on the library’s contribution to a sustainable society. Here, the focus is instead on the sustainability of the public library itself.


2017 ◽  
Vol 51 (1) ◽  
pp. 95-105
Author(s):  
Lisbeth Worsøe-Schmidt

The aim is to investigate how digitisation and in particular e-books have changed relations between private players and public institutions within the Danish book world through a case study of eReolen, a private-public partnership functioning as common platform for public libraries’ lending of e-books in Denmark. Traditional and new models of the book world are discussed as the basis of understanding relations between the players. A new way of analysing the field outlined by literary sociologist, Professor Johan Svedjedal, is adopted. The main conclusions are that the lending of e-books has disrupted the traditional understanding and interaction between the public library system and the commercial book market. In addition, the Danish library system through the partnership has taken on a new function in relation to the commercial market, namely acting as the engine in building a market for Danish e-books.


2021 ◽  
Author(s):  
◽  
Luqman Hayes

<p>It is nearly two decades since Tui MacDonald first studied the experience of Māori in New Zealand libraries. Since then libraries have seen many changes and embraced challenging initiatives in creating public spaces which reflect much of the biculturalism of New Zealand society. Bilingual signage has been erected, awareness and obligations to the Treaty are generally better accepted and understood, and Te Rōpū Whakahau has helped to ensure there is a growing professional Māori presence in our libraries. But is that enough? Should biculturalism not be aiming to integrate Māori values and concepts in the ideals of the organisation? Should biculturalism not reflect an equal representation of both the Pākehā (non-Māori) and the Māori worldview in the way information is organised, customers are greeted and activities are carried out in the library? This research project explores the deeper commitments to biculturalism by examining the extent to which kaupapa Māori, or Māori knowledge frameworks, value systems, and a Māori worldview form part of a wider bicultural strategy within public libraries in Aotearoa. The study highlights the bicultural achievements being made in public libraries as well as exploring the evolutionary and transformative challenges which lie ahead for the sector in striving towards an epistemological and cultural balance. Data for this research was collected using a qualitative approach involving semi-structured interviews with a selection of library leaders chosen from a purposive sample of public library services in New Zealand. The findings suggest a degree of inconsistency around the integration and understanding of kaupapa Māori concepts and practice, depending on location and demographic. They indicate that while there are personal, organisational and resource barriers to fully incorporating a kaupapa Māori, including a lack of Māori seniority within the industry, these limitations stem from political and historical roots which relate to colonialism in Aotearoa and the commitment to, and interpretation of, the Treaty of Waitangi. The results also reveal an aspiration for advancing the bicultural agenda and for exploring new paradigms for reshaping European designed public libraries in ways which integrate indigenous worldviews. As a contribution to the library and information sector body of knowledge, the subject has significance not only within New Zealand but globally, particularly in relation to the incorporation of indigenous worldviews in library design, development and delivery. Opportunities for further research include exploring Māori representation in public library management, options for altering library classification systems and collection arrangements to integrate indigenous worldviews and staff experiences of kaupapa Māori.</p>


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