A Comparative Study of Work Culture, Job Performance, and Subjective Well-being of Private and Public Sector Banks

Metamorphosis ◽  
2016 ◽  
Vol 15 (2) ◽  
pp. 102-108
Author(s):  
Devina Sharma ◽  
Uma Joshi
Keyword(s):  
Public Sector ◽  
Job Performance ◽  
Comparative Study ◽  
Well Being ◽  
Work Culture ◽  
Subjective Well Being ◽  
Public Sector Banks ◽  
Private And Public

Service Quality Perception towards E-CRM Practices among Customers of Private and Public Sector Banks of Rajasthan Using SERVQUAL Method

2018 ◽  
Vol 7 (3) ◽  
pp. 22
Author(s):  
Neeti Kasliwal ◽  
Jagriti Singh
Keyword(s):  
Public Sector ◽  
Service Quality ◽  
Banking Sector ◽  
Sampling Technique ◽  
Vital Role ◽  
Public Sector Banks ◽  
Significant Difference ◽  
Private And Public ◽  
Score Method ◽  
Public Banks

Banking sector is growing rapidly and playing a vital role in the economic development of the nation. Both private and public sector banks are giving more priority to service quality to satisfy their customers. For this, banks are now emphasizing on E-CRM practices to carry out transactions and communicate with their customers. The purpose of this research is to assess the service quality among private and public banks in Rajasthan. Purposive sampling technique has been employed to collect the data from three private banks and three banks from public. To analyze the data, descriptive statistics, Mean score method and t test have been used. Results indicates that there is a significant difference in consumer’s perception of service quality dimensions related to E-CRM practices provided by selected private and public sector banks of Rajasthan..The findings of this research will help policy makers of banking sector to set customer oriented policies.

Public Sector Employment, Quality of Government, and Well-Being: A Global Analysis

2021 ◽  
pp. 223386592110117
Author(s):  
Robert Davidson ◽  
Alexander Pacek ◽  
Benjamin Radcliff
Keyword(s):  
Public Sector ◽  
Global Analysis ◽  
Well Being ◽  
Subjective Well Being ◽  
Cross Sectional ◽  
Political Factors ◽  
The Public ◽  
Employment Quality ◽  
The Impact

While a growing literature within the study of subjective well-being demonstrates the impact of socio-political factors on subjective well-being, scholars have conspicuously failed to consider the role of the size and scope of government as determinants of well-being. Where such studies exist, the focus is largely on the advanced industrial democracies of the Organization for Economic Co-Operation and Development. In this study, we examine the size of the public sector as a determinant of cross-national variation in life satisfaction across a worldwide sample. Our findings strongly suggest that as the public sector grows, subjective well-being increases as well, conditional on the extent of quality of government. Using cross-sectional data on 84 countries, we show this relationship has an independent and separable impact from other economic and political factors.

scholarly journals ACCENTUATING THE POSITIVE ORGANIZATIONAL BEHAVIOUR AND WORK ENGAGEMENT CONCEPTS TOWARDS JOB PERFORMANCE QUALITY OF PUBLIC SECTOR STAFF IN WILAYAH PERSEKUTUAN PUTRAJAYA

2017 ◽  
Vol 5 (2) ◽  
pp. 134-140
Author(s):  
Nordayana Zulkifli ◽  
Kalsom Binti Ali
Keyword(s):  
Public Sector ◽  
Job Performance ◽  
Performance Appraisal ◽  
Work Engagement ◽  
Well Being ◽  
Actual State ◽  
Organizational Behaviour ◽  
Performance Quality ◽  
Quality Aspects ◽  
Relationship Of

This study is directed to answer the utilization of positive organization behaviour (POB) theory to encourage the actual state-like psychological resource capacities such as self-efficacy, hope, optimism, and resilience to ascertain workforce capabilities and issues of job performance quality aspects of in-role behaviour and extra-role behaviour, which the researcher believes it can contribute to the development of the workforce.  The questions and relationship of many factors towards job performance quality has been widely debated in human resources field, with scholars discusses various facets such as psychological well-being, performance appraisal, and workplace environment, however the application and implementation of POB are still less discussed in the Asia country as a whole and Malaysia context  as compared to the Western region. This study will also examine the moderating effects of work engagement on the relationship of POB and job performance capabilities among  public sector staff in Wilayah Persekutuan Putrajaya, which focuses to the “Pegawai Tadbir dan Diplomatik” (PTD) officer with the current service year maximum of 5 years.  Data will be collected via questionnaires and the study will be using SPSS and AMOS to analyse the data.  A quantitative study will be conducted towards the process of gaining data and a result regarding POB, work engagement and job performance quality to uncover the philosophy of organizational behaviour with the psychology adding concept and directly it hopes to reveal its antecedents and consequences. Therefore, the findings will be expected to show the effects of POB and work engagement in job performance capabilities which substantial for the public sector staff in order to improve their service quality and higher performance.  

scholarly journals A Comparative Study on Gold Loan Offered by Public Sector Banks and Non-Banking Financing Companies, Madurai

2019 ◽  
Vol 7 (3) ◽  
pp. 51-57
Author(s):  
P Vanitha Malarvizhi ◽  
A Angel
Keyword(s):  
Public Sector ◽  
Comparative Study ◽  
Research Study ◽  
Statistical Techniques ◽  
Satisfaction Level ◽  
Public Sector Banks ◽  
Factors Influencing ◽  
Comparative Survey ◽  
Banking Institution ◽  
Awareness Level

In today’s modernized world everybody prefer to avail gold loan as it can be availed within the short duration from Banking institution and Non-Banking Financing institution where the preference to other credit was comparatively lesser as it consumes time. This research study is related to a comparative survey of the gold loan offered by Public sector Banks and Non-Banking Financing Companies in Madurai. This study is focused on the preference of the borrowers in availing the gold loan, the awareness level of borrowers about lending norms, factors influencing borrowers to avail the gold loan, problems faced by the borrowers while availing gold loan and satisfaction level of borrowers towards Public sector Banks and Non-Banking Financing Companies in availing gold loan. An attempt has been made to collect information from 107 respondents from the borrowers of gold loan from Public sector Banks and Non-Banking Financing Companies in Madurai city. The data collected using an appropriate questionnaire were analyzed and interpreted using statistical techniques, and also the testing of the hypothesis was done, and conclusions arrived at whether the theories were accepted or rejected.

scholarly journals Job characteristics, employee well-being, and job performance of public sector employees in Malaysia

2019 ◽  
Vol 32 (1) ◽  
pp. 102-119
Author(s):  
Johanim Johari ◽  
Faridahwati Mohd Shamsudin ◽  
Tan Fee Yean ◽  
Khulida Kirana Yahya ◽  
Zurina Adnan
Keyword(s):  
Public Sector ◽  
Job Performance ◽  
Well Being ◽  
Job Characteristics ◽  
Northern Region ◽  
Peninsular Malaysia ◽  
Content Type ◽  
Public Sector Employees ◽  
The Government ◽  
Government Reforms

Purpose The purpose of this paper is to examine the structural relationships between the job itself (i.e. job characteristics), employee well-being and job performance in light of the new administrative reform called the Government Transformation Program in Malaysia that stresses on measurable performance outputs. Design/methodology/approach A total of 208 public sector employees from various public agencies and departments in the northern region of Peninsular Malaysia were surveyed. Some of the agencies that took part in the study include state departments, the fishery department, agriculture-related agencies and the rural development agency. Findings The authors observed that feedback positively influenced employee well-being, which served as a significant mediator in the relationship between feedback and job performance. The results indicated that 26.4 percent of the variance that explained employee well-being was accounted for by the different characteristics of a job. The authors also demonstrated that employee well-being accounted for 41.8 percent of job performance. Research limitations/implications The authors recommended that public sector managers consider the element of feedback and enhance employee well-being to improve job performance. Originality/value This study offers an insight into the effect of perceived changes in the job itself on employee well-being and subsequent job performance in light of government reforms.

Job Performance and the PERMA Framework of Subjective Well-Being: U.S.-China Multi-Group Comparisons

2020 ◽  
Vol 2020 (1) ◽  
pp. 19567
Author(s):  
William P. Jimenez ◽  
Xiaoxiao Hu ◽  
Rebecca Garden ◽  
Xiaofei Xie
Keyword(s):  
Job Performance ◽  
Well Being ◽  
Subjective Well Being ◽  
Group Comparisons
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