Participatory Ergonomics and Macroergonomic Organizational Questionnaire Surveys

Author(s):  
Pascale Carayon ◽  
Peter Hoonakker ◽  
Maria C. Haims

In this paper we describe a participatory ergonomics framework and we show how macroergonomic organizational questionnaire surveys can be used within this framework to support and sustain worker participation in the identification of ergonomic problems and solutions and the implementation of change. An example is presented of how the participatory ergonomics conceptual framework is implemented in a work organization intervention study.

2010 ◽  
Vol 83 (1) ◽  
pp. 139-165 ◽  
Author(s):  
David M. DeJoy ◽  
Mark G. Wilson ◽  
Robert J. Vandenberg ◽  
Allison L. McGrath-Higgins ◽  
C. Shannon Griffin-Blake

2004 ◽  
Vol 46 (7) ◽  
pp. 623-634 ◽  
Author(s):  
Kyoung-Ok Park ◽  
Bryan S. Schaffer ◽  
C. Shannon Griffin-Blake ◽  
David M. Dejoy ◽  
Mark G. Wilson ◽  
...  

Author(s):  
Larissa de Oliveira Matia Leite ◽  
Alexandre Minoru Sasaki ◽  
Rosimeire Sedrez Bitencourt ◽  
Maria Lucia Miyake Okumura ◽  
Osiris Canciglieri Junior

The humanization of organizations is a trend in companies that have a vision of the future aligned with the needs of the market. In the health area, this humanization should not be limited to its users, but include the employees involved in the work system. The human aspect and its relations with the work system is a focus of studying ergonomics, which in its macroergomic approach aims at integrating organization-man-machine systems into a sociotechnical and participatory context. This study aims to apply the macroergonomic approach with health workers in order to propose and implement improvements; evidencing the importance of their involvement in better acceptance of the proposed improvements generating greater satisfaction. To this end, a study was conducted in the Billing sector of a Brazilian Hospital. Ergonomic demands were identified in a participatory way through the Macroergonomic Analysis of Work (MAW) method, proposed in [1]. The results were tabulated and divided into constructs: Environment, Biomechanical, Cognitive, Work Organization, Risk, Company and Discomfort/Pain. After one year, a new macroergonomic evaluation was carried out and the improvements implemented included the concept of the sociotechnical system, which were: i) acquisition of new computers; ii) implementation of a new computational system and; iii) implementation of changes in the form of sector management. The results showed an increase of up to 40% in satisfaction with the improvements implemented in the Biomechanical and Organizational constructs, indicating that the application of participatory ergonomics and macroergonomics was fundamental for the changes made to increase satisfaction in aspects of the work performed by them. Finally, this research highlights the importance of employee involvement in sociotechnical analysis for the humanization of organizations and it is suggested for future studies the proposition of improvements related to the Environment and Cognitive constructs and pain/discomforts.


Gerodontology ◽  
2018 ◽  
Vol 35 (3) ◽  
pp. 260-267 ◽  
Author(s):  
Eijiro Yamaga ◽  
Yusuke Sato ◽  
Shunsuke Minakuchi

1982 ◽  
Vol 12 (4) ◽  
pp. 527-558 ◽  
Author(s):  
Bertil Gardell

The article describes a process toward democracy at the workplace in a Swedish middle-sized manufacturing company producing for the export market. The change process was initiated and engineered by the trade union local in close cooperation with management. Within an overall strategy for increased worker control, the democratized work organization combines co-determination for the local trade union board in strategic management decisions with a system of autonomous production groups, where supervisors have been replaced by “contact people” elected by and responsible to the groups. Through the autonomous groups, all workers participate in decisions about production. The groups decide on all matters related to work performance and take collective responsibility for production results. As an introduction to the case, the paper puts this trade union model for democracy at the workplace in the perspective of a 50-year development of productivity and worker participation in Scandinavia. The case report deals both with the change process (why and how it came about) and with the outcome of the new work organization for the workers, the union, and the company. It is shown that the new work organization has meant a richer job content, increased dignity for workers, increased solidarity among workers, increased trade union activity and strength, as well as a more effective use of productive resources in the company. Despite local peculiarities, it is concluded that the experiences gained from this case can be transferred to other workplaces where workers are interested in having more say, more security, and a more meaningful work situation.


2020 ◽  
Vol 12 (21) ◽  
pp. 8949
Author(s):  
Alessandra Cantini ◽  
Filippo De Carlo ◽  
Mario Tucci

Warehouse management is a discipline that has gained importance in recent decades. In the era of the Digital Revolution and Industry 5.0, to enable a company to attain a competitive advantage, it is necessary to identify smart improvement tools that help search for warehouse problems and solutions. A good tool to highlight issues related to layout and resource flows is the spaghetti chart which, besides being used to minimize waste according to lean philosophy, can also be used to assess warehouse safety and reliability and improve the plant sustainability. This article shows how to exploit “smart spaghetti” (spaghetti chart automatically generated by smart tracking devices) to conceive improvements in the layout and work organization of a warehouse, reducing the risk of collision between forklifts and improving the operators’ safety. The methodology involves automatically mapping the spaghetti charts (searching for critical areas where the risk of collision is high) and identifying interventions to be carried out to avoid near misses. “Smart spaghetti” constitutes a valuable decision support tool to identify potential improvements in the system through changes in the layout or in the way activities are performed. This work shows an application of the proposed technique in a pharmaceutical warehouse.


2017 ◽  
Vol 4 (1) ◽  
pp. 27
Author(s):  
Luciana Triani Dewi ◽  
Chandra Dewi K

The purpose of this paper is to analyze work system improvements of home industries in Yogyakarta City,<br />based on participatory ergonomics approach. WISH (Work Improvement for Safe Home) action checklist<br />has been used as the instrument to analyse and evaluate the working conditions. WISH programme is<br />an action manual published by ILO (International Labour Organization) to improve work conditions of<br />home manufacturing by using a participatory approach. The working conditions in WISH action checklist<br />covers five aspects; i.e. materials storage and handling, machine safety, work stations, physical environment,<br />and welfare facilities and work organization. The early step in this study was identification of general<br />characteristics of home industries in Yogyakarta City. The results of identification were used as input in<br />developing improvement actions. Analysis was done to determine the priority among all improvement aspects<br />and improvement actions based on WISH action checklist. The findings show the most priority aspect of<br />improvement was Work Stations aspects with index priority 0.172. The action needed for the most priority<br />improvement aspect was developed by consideration of home industries characteristics.


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