scholarly journals More than a trivial pursuit: Public order policing narratives and the ‘social media test’

2020 ◽  
pp. 174165902091863
Author(s):  
Justin R Ellis
Keyword(s):  
Social Media ◽  
Digital Media ◽  
News Media ◽  
Public Discourse ◽  
Excessive Force ◽  
The Social ◽  
Police Accountability ◽  
Trivial Pursuit ◽  
Media Narratives ◽  
Depth Interviews

Social media has transformed public discourse on policing and the contest of control over the police image. This article draws on original, empirical research to conceptualise the phenomenon of the ‘social media test’ – the evolution of social media into a legitimate measure of police performance. Through in-depth interviews with police and non-police respondents the article maps the genealogy of, and provides perspective on, one of the first viral cases of bystander video of police excessive force in Australia filmed and uploaded to YouTube. The study shows the video’s impact on hegemonic mainstream and police news media narratives, processes of criminalisation and police accountability and the merit of narrative criminology in unpacking these phenomena. Police alluding to the ‘social media test’ in in-depth interviews shows that digital media in general and social media in particular can no longer be dismissed as peripheral or subsidiary to public discourse on policing in a digital society.

scholarly journals Professionalizing and Profiting: The Rise of Intermediaries in the Social Media Influencer Industry

2019 ◽  
Vol 5 (1) ◽  
pp. 205630511983258 ◽  
Author(s):  
Ryan Stoldt ◽  
Mariah Wellman ◽  
Brian Ekdale ◽  
Melissa Tully
Keyword(s):  
Social Media ◽  
Digital Media ◽  
Tourism Industry ◽  
Third Party ◽  
Travel And Tourism ◽  
The Social ◽  
And Control ◽  
The Relationship ◽  
Depth Interviews ◽  
Insight Into

This study examines the relationship between travel influencers (e.g., bloggers and social media personalities) and destination marketers within the changing travel and tourism industry. Through in-depth interviews, observations, and document analysis, we explore the tensions between travel influencers and destination marketers that shape the way travel is promoted, labor is compensated, and professional structures are negotiated. We examine a new breed of travel and tourism worker—intermediaries who seek to professionalize and formalize the relationship between influencers and destination marketers while simultaneously solidifying their own role within the industry. Intermediaries promote and facilitate relationships based on structured flexibility—formalized agreements designed to satisfy a brand’s campaign goals yet open enough for influencers to pursue their unique needs. By examining the relationships between digital content creators, destination marketers, and third-party intermediaries, this article provides insight into how digital media industries negotiate the tension between participation and control.

Online News Consumption in Central Asia

2019 ◽  
Author(s):  
◽  
Galiya Ibrayeva ◽  
Saltanat Anarbaeva ◽  
Violetta Filchenko ◽  
Lola Olimova
Keyword(s):  
Social Media ◽  
New Media ◽  
Central Asia ◽  
Digital Media ◽  
News Media ◽  
Online Survey ◽  
Online News ◽  
International Organisations ◽  
News Consumption ◽  
Depth Interviews

This investigation is the first attempt in Central Asia to measure online news consumption. It focuses on identifying trends of online news consumption and sources of news content in the region. The publication contains the results of online survey with participation of 4,130 online news consumers, in-depth interviews with 20 experts in new media who know regional and local peculiarities of news outlets, and analysis of news accounts in social media. The research will be useful to journalism faculties, news media, researchers, and international organisations, as well as to all who are interested in development of digital media in the region. The publication is available in English, Kazakh, Kyrgyz, Russian, Tajik and Uzbek languages.

scholarly journals Turning Words Into Consumer Preferences: How Sentiment Analysis Is Framed in Research and the News Media

2018 ◽  
Vol 4 (3) ◽  
pp. 205630511879772 ◽  
Author(s):  
Cornelius Puschmann ◽  
Alison Powell
Keyword(s):  
Social Media ◽  
Sentiment Analysis ◽  
News Media ◽  
Public Discourse ◽  
Information Overload ◽  
Consumer Preferences ◽  
The Public ◽  
Attention Economy ◽  
The Social

Sentiment analysis is an increasingly popular instrument for the analysis of social media discourse. Sentiment scores seemingly represent an objective means of assessing the mood of social media users, consumers, and the public at large. Similar to other computational tools, sentiment analysis promises to reduce complexity and mitigate information overload, and to inform the decisions of marketers, pollsters, and scholars with reliable data. This article argues that the assumptions encoded into sentiment analysis as a method are accompanied by a number of constraints, both regarding its technical limitations (in terms of what sentiment analysis can and cannot accomplish) and conceptually (in terms of what the notion of sentiment implicitly represents), constraints which are often de-emphasized in public discourse. After providing an overview of its history and development in computer science as well as psychology and the social sciences, we turn to the role of sentiment as a currency in the attention economy. We then present a brief study of common framing of sentiment analysis in the news media, highlighting the expectations that exist regarding its analytical capabilities. We close by discussing the kind of conceptual work that takes place around computational methods such as sentiment analysis in specific cultural environments, highlighting their influence on the public imaginary.

Social media, police excessive force and the limits of outrage: Evaluating models of police scandal

2021 ◽  
pp. 174889582110173
Author(s):  
Justin R Ellis
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Media Content ◽  
Excessive Force ◽  
Media Content Analysis ◽  
Mardi Gras ◽  
Criminological Research ◽  
Police Accountability ◽  
Criminological Theories ◽  
Depth Interviews

Recent criminological research has developed a processual conceptualisation of scandal to analyse policing and criminal justice transgression and its attempted management. Through media content analysis and in-depth interviews with police and non-police respondents, this article applies criminological theories of scandal to a case of bystander-filmed police excessive force at the 2013 Sydney Gay and Lesbian Mardi Gras parade and uploaded to YouTube. The article renders scandal more complex than existing models, emphasising outrage and surprise in cases of bystander social media police scandals involving police excessive force, in conjunction with Mawby’s processual model. However, it argues that despite the mobilising force of outrage through social media, police capture of police complaint mechanisms and political opportunism can normalise police transgression and blur lines of responsibility. Individual transgressions can be linked to a macro, ‘chronic’ scandal of police excessive force, diminishing scandal’s conceptual and practical purchase as a police accountability lever.

scholarly journals Article 13 on social media and news media: disintermediation and reintermediation on the modern media landscape

2021 ◽  
pp. 141-157
Author(s):  
José Moreno ◽  
Rita Sepúlveda
Keyword(s):  
Social Media ◽  
News Media ◽  
Public Discourse ◽  
Online News ◽  
The Internet ◽  
Social Discourse ◽  
Social Relevance ◽  
The Social ◽  
Social Media Platforms ◽  
Ease Of Access

The former Article 13 (now Article 17) of the European directive on copyright and the internet (Directive EC2019/790) has been under negotiations since 2016 and was finally approved in 2019. In Portugal, however, the issue was mostly absent from public scrutiny and debate until November 2018. In that month, the issue arose to a prominent level, both in news media and in social media, following a wave of alerts issued by various young youtubers, incentivized by YouTube management. In this paper, we engage in the discussion concerning disintermediation, studying the way in which such alerts spread both in news media and social media, and understanding the role played by the users of social media platforms in modelling the social relevance and the social discourse of the issue of copyright and the internet. To do so, we used digital methods, collecting and analysing data from Twitter, YouTube and from online news media, mapping Article 13 discussions and identifying key actors in each field, as well as the connections between them. The results show that the ease of access provided by platforms such as Twitter or YouTube converts some users to prominent influencers and that, in some cases, those influencers are able to shift and model the public discourse about relevant collective issues.

“Tradition,” Vernacularism, and Learning to Be a Folk Musician With Social Media

2020 ◽  
pp. 442-466
Author(s):  
Simon Keegan-Phipps ◽  
Lucy Wright
Keyword(s):  
Social Media ◽  
Digital Media ◽  
Case Studies ◽  
Folk Music ◽  
Learning Mechanisms ◽  
Media Technologies ◽  
Arts And Humanities ◽  
The Arts ◽  
The Social ◽  
Social Shaping

This chapter considers the role of social media (broadly conceived) in the learning experiences of folk musicians in the Anglophone West. The chapter draws on the findings of the Digital Folk project, funded by the Arts and Humanities Research Council (UK), and begins by summarizing and problematizing the nature of learning as a concept in the folk music context. It briefly explicates the instructive, appropriative, and locative impacts of digital media for folk music learning before exploring in detail two case studies of folk-oriented social media: (1) the phenomenon of abc notation as a transmissive media and (2) the Mudcat Café website as an example of the folk-oriented discussion forum. These case studies are shown to exemplify and illuminate the constructs of traditional transmission and vernacularism as significant influences on the social shaping and deployment of folk-related media technologies. The chapter concludes by reflecting on the need to understand the musical learning process as a culturally performative act and to recognize online learning mechanisms as sites for the (re)negotiation of musical, cultural, local, and personal identities.

scholarly journals Social Media Influencer’s Reputation: Developing and Validating a Multidimensional Scale

2021 ◽  
Vol 13 (2) ◽  
pp. 631
Author(s):  
Eun Ah Ryu ◽  
Eun Kyoung Han
Keyword(s):  
Social Media ◽  
Digital Media ◽  
Economic Value ◽  
Reliability And Validity ◽  
Political Influence ◽  
Measurement Tool ◽  
Opinion Formation ◽  
Consumption Behavior ◽  
The Social ◽  
The Media

Since the introduction of smartphones in 2009, social networking services (SNS), which have seen a surge in users, facilitated changes in the media environment along with social influence that has increased the economic value and political influence of SNS. In particular, as consumers’ media use and consumption behavior change around digital media, social media plays a very important role in consumers’ lives. From this perspective, influencers who influence not only consumers’ consumption behavior, but also decision-making and opinion formation based on social media are attracting attention. Therefore, the aim of this study was to develop items to measure an influencer’s reputation as a new source of information in the SNS environment; no previous researchers have presented generalized measurement items for an influencer’s reputation. We intended to identify what dimensions and items in the existing literature could effectively measure a social media influencer’s reputation and to verify each item’s relevance as a measure of a social media influencer’s reputation. Based on in-depth interviews with 30 experts and empirical findings from 557 adults, this study identified dimensions that impact on a consumer’s perception of a social media influencer and developed a scale. The results showed that the social media Influencer’s Reputation scale comprises four distinctive dimensions: Communication skills, influence, authenticity, and expertise. Additionally, the reliability and validity of the scale were assessed, using exploratory and confirmatory analyses and construct validity. The findings confirmed that the social media influencer’s reputation scale measurement items, in this study, can be used as a consistent measurement tool for each dimension. It is also important to develop value in favor of the marketing strategy by increasing value through the influencer’s reputation.

The Social Paradox of Citizen Denunciation: Informing Practices in Modern Poland

2021 ◽  
pp. 088832542097764
Author(s):  
Jolanta Arcimowicz ◽  
Mariola Bieńko ◽  
Beata Łaciak
Keyword(s):  
News Media ◽  
Public Discourse ◽  
Moral Judgments ◽  
Eastern Bloc ◽  
Political Transformation ◽  
Media Report ◽  
Civic Society ◽  
Individual Interviews ◽  
The Social ◽  
Communist Countries

Within sociological literature, including that which analyses systemic changes in the countries of the former Eastern Bloc, denunciation is one of the least studied issues, both empirically and theoretically. In Poland after the political transformation, as well as in other post-communist countries, the problem of dealing with security service and secret police informers and collaborators has not gone away. News media report a rapidly growing number of denunciations directed to various institutions and administrative offices, and legal regulations regarding denunciations have also appeared. In public discourse, denunciation and whistleblowing are increasingly often equated. Encouragement to inform about aberrations, confronted with the consequences that whistleblowers face, shows the legal and social vacuum around the institution of whistleblowing in Poland. This article, in response to questions about the modern social image of denunciation, is based on analysis of in-depth individual interviews conducted during 2015–2017 with children, adults, and administrative officials in three Polish cities. The results show that both children and adults treat denunciation as a form of harming others, though they do differentiate their moral judgments depending on the delator’s intention, but they rarely attribute any motive other than personal gain to whistleblowers’ actions. Finally, the existing administrative acquiescence and institutional support for denunciation are sometimes interpreted in terms of the weakness of democracy, immaturity of civic society, and the legacy of a totalitarian state.

New Indian online rules risk state overreach and abuse

2021 ◽  
Keyword(s):  
Social Media ◽  
News Media ◽  
Public Discourse ◽  
Hate Speech ◽  
Central Government ◽  
Service Providers ◽  
Online News ◽  
Content Type ◽  
Digital Service ◽  
The Government

Significance The new rules follow a stand-off between Twitter and the central government last month over some posts and accounts. The government has used this stand-off as an opportunity not only to tighten rules governing social media, including Twitter, WhatsApp, Facebook and LinkedIn, but also those for other digital service providers including news publishers and entertainment streaming companies. Impacts Government moves against dominant social media platforms will boost the appeal of smaller platforms with light or no content moderation. Hate speech and harmful disinformation are especially hard to control and curb on smaller platforms. The new rules will have a chilling effect on online public discourse, increasing self-censorship (at the very least). Government action against online news media would undercut fundamental democratic freedoms and the right to dissent. Since US-based companies dominate key segments of the Indian digital market, India’s restrictive rules could mar India-US ties.

Brand and influencer strategies in social media marketing of luxury brands in African cities

2021 ◽  
Vol 7 (1) ◽  
pp. 105-121 ◽  
Author(s):  
Mehita Iqani
Keyword(s):  
Social Media ◽  
Luxury Brands ◽  
African Cities ◽  
Global Brands ◽  
Global Brand ◽  
Critical Theories ◽  
The Social ◽  
The Relationship ◽  
Depth Interviews

This article explores the role of social media promotions in the marketing of luxury, from the perspectives of both representatives of global brands and the local influencers contracted to promote them online. It provides insights into role of social media in marketing luxury in ‘new’ markets (African cities) and the complexities attendant to the relationship between brand representatives and influencers. It reports on in-depth interviews with brand representatives and social media influencers working in the luxury sector in large anglophone African cities. Empirical findings show the role of social media in how luxury is promoted by those working in the industry. Three key complexities to do with value, trust and authenticity were evident in how global brand representatives and local influencers discussed social media. In terms of value, influencers emphasize strategies for monetizing visibility, while brand managers emphasize the need to get their money’s worth. Regarding trust, influencers express caution about brands trying to exploit them, while brands express scepticism about the extent of influencer’s abilities. On the topic of authenticity, influencers emphasize how the integrity of their personal brands is paramount, while brand representatives are mostly concerned with how genuine the social media posts seem. The article provides original empirical details about the relationships between brand managers and social media influencers, as well as to the nuances of social media luxury marketing in African cities. It contributes to critical theories of branding practice in media economies of the global south.

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