Breaking Bad in Business Education: Impacts on Student Incivility and Academic Dishonesty

2016 ◽  
Vol 80 (3) ◽  
pp. 269-295 ◽  
Author(s):  
Evan H. Offstein ◽  
Rebecca M. Chory

The present study examines instructors’ attempts to increase student satisfaction through what we predict to be destructive communication tactics. Results indicate that business majors reported being more likely to engage in incivility and academic dishonesty in courses taught by professors who attempted to gain student favor through gossiping, self-disclosure, and downward convergence. Furthermore, perceptions of the instructor’s ethical character mediated the relationships between instructor behaviors and student incivility. Given the centrality of the professor in developing future managers and employees, we discuss implications for business and professional education and advocate for a return to a more traditional business professor role.

2016 ◽  
Vol 1 (1) ◽  
pp. 136
Author(s):  
Nadira Martasubrata ◽  
Suwatno Suwatno

Penelitian ini bertujuan untuk memperoleh gambaran mengenai tingkat mutu layanan akademik dan tingkat kepuasan mahasiswa, juga untuk menganalisis pengaruh mutu layanan akademik terhadap kepuasan mahasiswa. Penelitian ini menggunakan metode eksplanatory survey. Teknik pengumpulan data dalam penelitian ini menggunakan angket dengan model skala likert. Responden dalam penelitian ini berjumlah 348 mahasiswa salah satu universitas di Bandung. Teknik analisis data menggunakan regresi sederhana. Berdasarkan hasil penelitian, tingkat mutu layanan akademik berada pada kategori sedang, dan tingkat kepuasan mahasiswa berada pada kategori sedang. Dari hasil analisis regresi sederhana menunjukan bahwa mutu layanan akademik berpengaruh positif dan signifikan terhadap kepuasan mahasiswa. Dengan demikian lembaga perlu meningkatkan mutu layanan akademik agar kepuasan mahasiswanya pun meningkat.Kata Kunci: mutu layanan akademik, kepuasan mahasiswaACADEMIC SERVICE QUALITY AS DETERMINANT OF STUDENT SATISFACTIONThe aim of this research is to obtain an overview of the level of academic service quality and student satisfaction in Faculty of Economic and Business Education, also to analyze the influence of academic service quality on student satisfaction. This research used explanatory survey method. The data were obtained used questionnaire with likert scale model. The respondents in this reseach were 348 student of university in Bandung.  The data was analyzed by using simple regression. The result of the data analysis revealed that academic service quality was classified as middle category, also student satisfaction classified as middle category. Based on the analyzed of simple regression, the result revealed that academic service quality has the positive and significant influence toward student satisfaction. Thus the organization need to improve academic service quality that the student satisfaction is also improve.Keywords: academic service quality, student satisfaction


2012 ◽  
Vol 16 (5) ◽  
Author(s):  
Rita I. Herron ◽  
Cinda Holsombach-­Ebner ◽  
Alice K. Shomate ◽  
Kimberly Jo Szathmary

Embry-Riddle Aeronautical University serves more than 36,000 online students across the globe, many of whom are military and other non-traditional students, offering 34 undergraduate, graduate, and professional education/workforce certificate programs, presented both online (Blackboard) and via blended delivery modes. Our highly-centralized model of online course production and management produces and maintains more than 200 turnkey-style courses, including several award winners, which all meet the highest quality standards. Courses are designed by faculty members in partnership with an instructional design production team, working together to ensure course goals and learning objectives are achieved. Then, more than 800+ geographically- dispersed instructors are prepared to facilitate the courses and are monitored and coached throughout each course delivery term. With a student satisfaction rate above 85%, how do we ensure that quality is pervasive at every stage in the distance learning process? In addition, how do we innovate and continue to ensure the quality of design and instruction remains our top priority? The article addresses components of our distance learning model at ERAU-Worldwide, including administration, course design, instructor professional development, and course delivery, all with a focus on how we assure instructional quality at every stage. The people and processes used and how we harness Web 2.0, mobile, and cloud technologies to facilitate distance learning administration, teaching, and learning are detailed.


2019 ◽  
Vol 62 ◽  
pp. 12003 ◽  
Author(s):  
N.F. Tagirova ◽  
E.I. Sumburova ◽  
Yu.A. Zherdeva

The research considers evolution of industrial development and the educational policy of Russia of the first third of the 20th century. The authors investigate interrelation between processes of concentration of production, labor and professional education at the stage of the ending second technological "Large wave" (industrialization). The study purpose is to consider transformation of the system of higher business education as a social project of a new era – the era of mass production, mass labor and mass education. The research objectives are: to determine industrialization processes of production and society of Russia in 1890s-1930s, to define massification tools in the early Soviet epoch, to analyze experiments in the sphere of higher business education in Russia in 1918-1932. Research methodology consists of proceedings of Carlota Pérez and comparative historical analysis of industrial and educational changes. The main research results is justification of the “military-revolutionary” stage of industrialization in Russia, which was followed by social experiments in the sphere of higher business education that in the late twenties was replaced by “accelerated socialist” industrialization with mobilization planning and unidirectional specialized planned economic education.


2013 ◽  
pp. 1218-1243
Author(s):  
William Heisler ◽  
Fred Westfall ◽  
Robert Kitahara

Challenges to academic integrity in management education appear to be on the rise in U.S. institutions of higher education. In an effort to reduce cheating and plagiarism in business education, universities have turned to a variety of technological approaches. However, technology cannot be considered a panacea for ensuring academic integrity and is probably best viewed as a “stop gap” measure that can eventually be compromised. The authors begin this chapter by describing how declining ethics has been evidenced recently in business. Then, they present a review of the literature describing the extent and causes of academic dishonesty and discuss what some educational institutions are doing to address academic integrity, including calls for an increase in ethics education. Finally, they review technological approaches used by many colleges and universities to prevent cheating and plagiarism, examining the features, strengths, weaknesses, and current status of each technology.


2012 ◽  
Vol 28 (2) ◽  
pp. 624-630 ◽  
Author(s):  
Whitney P. Special ◽  
Kirsten T. Li-Barber

Author(s):  
Joseph W. McDonnell

This chapter explores the connection between liberal and professional education. It suggests ways to infuse broader learning objectives into business curricula as a foundation for lifelong learning and practice. Drawing on the liberal art of rhetoric, the chapter shows the use of Plato’s dialogue, the Gorgias, in an MBA class as a case study on ethical leadership. Rhetoric teaches leaders to listen and adjust to various constituencies and to develop pragmatic and persuasive policies that benefit both the organization and the community. Through such pedagogical methods and content, business schools can raise larger issues and provide students with ways to think critically, assisting the next generation of business executives to develop their moral characters and align their behaviors and decisions with justice rather than personal advantage.


2010 ◽  
Vol 3 (8) ◽  
pp. 43-54
Author(s):  
Vincent S. Daniels ◽  
Robert C. Preziosi

The purpose of this paper is to begin an exploration into high-skills lifelong learning in the field of business and management, referred to as executive and professional education (EPE).  Several additional undertakings were necessary, including: discovering methods of valuing knowledge to a region, state or country, and establishing why participants in EPE programs enroll in them. To support this inquiry two research questions were developed, as follows:  1. What are the components of relevant EPE? 2. What motivates participants to take part in EPE? An exploratory case study was written exploring the intricacies of developing a successful EPE department.  This exploratory case study served as a basis for developing a survey, administered to participants in EPE to determine reasons for their participation.  This final survey was conducted in the classroom. The researchers believe that the findings and conclusions will be of value to practitioners involved in EPE, as well as to academics studying this area of business education.  This research exercise has assisted the researchers in being more effective in managing and developing EPE within their own university.  As professions and skills are made obsolete in the knowledge economy the need for continued high level lifelong learning becomes increasing important to the sustainability and viability of local, regional, state and national economies.


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