Nurses and the acceptance of innovations in technology-intensive contexts: the need for tailored management strategies

Abstract Background Several technological innovations have been introduced in healthcare over the years, and their implementation proved crucial in addressing challenges of modern health. Healthcare workers have frequently been called upon to become familiar with technological innovations that pervade every aspect of their profession, changing their working schedule, habits, and daily actions. Purpose An in-depth analysis of the paths towards the acceptance and use of technology may facilitate the crafting and adoption of specific personnel policies taking into consideration definite levers, which appear to be different in relation to the age of nurses. Approach The strength of this study is the application of UTAUT model to analyse the acceptance of innovations by nurses in technology-intensive healthcare contexts. Multidimensional Item Response Theory is applied to identify the main dimensions characterizing the UTAUT model. Paths are tested through two stage regression models and validated using a SEM covariance analysis. Results The age is a moderator for the social influence: social influence, or peer opinion, matters more for young nurse. Conclusion The use of MIRT to identify the most important items for each construct of UTAUT model and an in-depth path analysis helps to identify which factors should be considered a leverage to foster nurses’ acceptance and intention to use new technologies (o technology-intensive devices). Practical implications Young nurses may benefit from the structuring of shifts with the most passionate colleagues (thus exploiting the social influence), the participation in ad hoc training courses (thus exploiting the facilitating conditions), while other nurses could benefit from policies that rely on the stressing of the perception of their expectations or the downsizing of their expectancy of the effort in using new technologies.

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“Assessment of the social influence and facilitating conditions that support nurses’ adoption of hospital electronic information management systems (HEIMS) in Ghana using the unified theory of acceptance and use of technology (UTAUT) model”

BMC Medical Informatics and Decision Making ◽

10.1186/s12911-019-0956-z ◽

2019 ◽

Vol 19 (1) ◽

Cited By ~ 2

Author(s):

Lu Lin Zhou ◽

Joseph Owusu-Marfo ◽

Henry Asante Antwi ◽

Maxwell Opuni Antwi ◽

Arielle Doris Tetgoum Kachie ◽

...

Keyword(s):

Information Management ◽

Behavioral Intention ◽

Management Systems ◽

Unified Theory ◽

Electronic Information ◽

Utaut Model ◽

Use Of Technology ◽

The Social ◽

Information Management Systems ◽

Facilitating Conditions

Abstract Background Hospital electronic information management systems (HEIMS) are widely used in Ghana, and hence its performance must be carefully assessed. Nurses as clinical health personnel are the largest cluster of hospital staff and are the pillar of healthcare delivery. Therefore, they play a crucial role in the adoption and assessment of HEIMSs in Ghana. This report sought to assess the “Social Influence” (SI) and “Facilitating Conditions” (FC) that support Nurses’ Acceptance of HEIMS in Ghana using the “Unified Theory of Acceptance and Use of Technology” (UTAUT) model. Methods This study applied a non-experimental survey design. An electronic platform questionnaire on smartphones was used to collect data on 660 nurses. Statistically, AMOS Structural Equation Modelling (SEM) version 22.0 was employed to examine the research model. Results “Behavioral Intention” (BI) to HEIMS use was significantly predicted by SI and FC (p < 0.001). Notably, both SI and FC had an influence on nurses’ use behavior (UB) with behavioral intention (BI) as the mediator, which explains a total of 42.1% variance in the intention of nurses to use HEIMS. Likewise, UB of HEIMS was also significantly predicted by SI (R2 = 43.2) and BI (R2 = 0.39.6) with both constructs explaining a total of 51.7% of the variance in nurses’ acceptance to use HEIMS. Conclusion Nurses’ adoption of HEIMS in terms of the UB was influenced by SI and BI, whiles SI and FC had the strongest influence on BI (serving as mediator) of UB to adopt and use HEIMS among the nurses in Ghanaian hospitals.

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WhatsApp Web for academic purposes in times of covid-19

Apertura ◽

10.32870/ap.v13n2.2084 ◽

2021 ◽

Vol 13 (2) ◽

pp. 54-69

Author(s):

Nataly Andrea Guiñez-Cabrera ◽

◽

Katherine Mansilla-Obando ◽

Keyword(s):

Social Networks ◽

Social Network ◽

Social Influence ◽

Qualitative Methodology ◽

Unified Theory ◽

Communication Tools ◽

Use Of Technology ◽

The Social ◽

Facilitating Conditions ◽

Educational Field

One of the most used communication tools is WhatsApp, which increased its use due to covid-19, along with other social networks. In the educational field, students are also increasingly adopting this application for academic purposes from their computers called WhatsApp Web. However, more knowledge is needed about the factors that influence the acceptance and use of this social network. Therefore, the purpose of this study is to understand from the perspective of students the factors of acceptance and use of WhatsApp Web for academic purposes during the covid-19 pandemic. A qualitative methodology was used to achieve this objective, through fourteen semistructural interviews with students from various disciplines and universities. The findings of this study were analyzed with the unified theory of acceptance and use of technology (UTAUT). Where a fifth factor teamworkwas incorporated, being additional to the factors already existing in this theory (the expectation of performance, the expectation of effort, the social influence and the facilitating conditions). This study provides new insights as it is a pioneering research that UTAUT uses to interpret the acceptance and use of WhatsApp Web for academic purposes.

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Analysis of User Acceptance of ERP System on After Sales Function Using Unified Theory of Acceptance and Use of Technology (UTAUT) Model

International Journal of Advances in Data and Information Systems ◽

10.25008/ijadis.v1i1.178 ◽

2020 ◽

Vol 1 (1) ◽

pp. 26-33

Author(s):

Verina Risky Andwika ◽

R. Wahjoe Witjaksono

Keyword(s):

Social Influence ◽

Significant Influence ◽

Behavioral Intention ◽

User Acceptance ◽

Unified Theory ◽

Utaut Model ◽

Performance Expectancy ◽

Use Of Technology ◽

Effort Expectancy ◽

Facilitating Conditions

Unified Theory of Acceptance and Use of Technology (UTAUT) is a model used to describe user behavior towards the acceptance of information technology. UTAUT is a development of eight previous leading theories. UTAUT has four constructs that can be a significant direct determinant of behavioral intention and use behavioral, ie performance expectancy, effort expectancy, social influence, and facilitating conditions. This model is then used to analyze user acceptance of Enterprise Resource Planning (ERP) at PT Wijaya Toyota Dago. ERP is a system that can help companies to integrate one process with another process, in order to achieve company goals. This research will explain about the relation of factors influencing acceptance and usage of ERP by using UTAUT model. This research is an explanative research with data analysis technique using PLS (Partial Least Square). Data obtained comes from respondents who are employees of After Sales function of PT Wijaya Toyota Dago, data obtained by way of distributing the questionnaire tertuup. The sample size in this study was 37 resondents and analyzed using SPSS and SmartPLS applications. The analysis results are as follows: (1) Variable Performance Expectancy (PE) has a positive and significant influence on Behavioral Intention (BI); (2) Variable Effort Expectancy (EE) has a positive and significant influence on Behavioral Intention (BI);(3) Social Influence Variables (SI) have a positive and significant influence on Behavioral Intention (BI); (4) Variable Facilitating Conditions (FC) has a positive and significant influence on Use Behavior; (5) Social Influence (SI) variable has positive but not significant influence on Behavioral Intention (BI).

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Adopsi E-Commerce oleh Konsumen Milenial Pada Produk UMKM Di Kota Subang Menggunakan Model UTAUT In Consumer Contex

Jurnal Teknologi Informasi dan Ilmu Komputer ◽

10.25126/jtiik.2020712635 ◽

2020 ◽

Vol 7 (5) ◽

pp. 1021

Author(s):

Rian Piarna ◽

Ferdi Fathurohman

Keyword(s):

Social Influence ◽

Significant Relationship ◽

Behavioral Intention ◽

Unified Theory ◽

Utaut Model ◽

Performance Expectancy ◽

Use Of Technology ◽

Effort Expectancy ◽

Facilitating Conditions ◽

Use Behavior

Penelitian ini berfokus pada konsumen milenial yang melakukan belanja online produk UMKM pada e-commerce. Konsumen milenial yang semakin meningkat menjadi peluang bagi UMKM dalam target pemasaran dengan mengetahui bagaimana perilaku dalam berbelanja online. Penelitian ini bertujuan untuk mengkonfirmasi adanya hubungan positif dan signifikan antara (1) performance expectancy, (2) effort expectancy, (3) social influence, (4) facilitating condition, (5) hedonic motivation, (6) price value dan (7) habit terhadap behavioral intention. Adanya hubungan positif dan signifikan antara (8) facilitating condition dan (9) habit terhadap use behavior. Serta hubungan positif dan signifikan antara (10) behavioral intention berpengaruh signifikan terhadap use behavior. Pada hasil penelitian juga khusus melihat bagaimana usia sebagai variabel moderator mempengaruhi dalam adopsi penggunaan e-commerce. Metode pada penelitian ini menerapkan model Unified Theory of Acceptance and Use of Technology (UTAUT) yang berfokus pada perilaku konsumen. Sampel dalam penelitian ini sebanyak 150 responden milenial. Pengolahan data menggunakan SMART PLS. Hasilnya menunjukkan bahwa ada hubungan positif dan signifikan anatara social influence dan habit terhadap behavioral intenion. Ada hubungan positif dan signifikan anatara facilitating condition dan habit terhadap use behavior. Serta Ada hubungan positif dan signifikan pada behavioral intention terhadap use behavior. Hasil ini bisa menjadi referensi pelaku UMKM untuk mengembangkan pemasaran dengan mengggunakan media sosial karena konsumen milenial memiliki fasilitas untuk mengakses internet dalam aktifitasnya serta mudah dipengaruhi oleh lingkungan sosialnya. AbstractThis research focuses on millennial consumers who shop online for MSMEs products on e-commerce. Millennial consumers are increasingly becoming an opportunity for MSMEs in marketing targets by knowing how to behave online shopping. This study aims to confirm the existence of a positive and significant relationship between (1) performance expectancy, (2) effort expectancy, (3) social influence, (4) facilitating conditions, (5) hedonic motivation, (6) price value and (7) habit of behavioral intention. There is a positive and significant relationship between (8) facilitating conditions and (9) habits on use behavior. And a positive and significant relationship between (10) behavioral intention has a significant effect on use behavior. The research also specifically looks at how age as a moderating variable influences adoption of e-commerce. The method in this study applies the Unified Theory of Acceptance and Use of Technology (UTAUT) model that focuses on consumer behavior. The sample in this study were 150 millennial respondents. Data processing using PLS SMART. The results show that there is a positive and significant relationship between social influence and habit on behavioral intention. There is a positive and significant relationship between facilitating conditions and habits on use behavior. And there is a positive and significant relationship between behavioral intention and use behavior. These results can be a reference for SMEs to develop marketing by using social media because millennial consumers have the facility to access the internet in their activities and are easily influenced by their social environment.

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Faktor yang Mempengaruhi Niat Perilaku Muslim Menggunakan Platform Crowdfunding Waqf: Teori UTAUT Model

JURNAL ILMIAH EKONOMI ISLAM ◽

10.29040/jiei.v7i2.1841 ◽

2021 ◽

Vol 7 (2) ◽

Author(s):

Fellasufah Diniyah

Keyword(s):

Online Survey ◽

Partial Least Square ◽

Least Square ◽

Primary Data ◽

Performance Expectations ◽

Utaut Model ◽

Use Of Technology ◽

The Social ◽

Influence Variable ◽

Facilitating Conditions

This study aims to examine the determine behavioral intentions influence Muslim using platform crowdfunding waqf by adopting the concept of the Unified Theory of Accaptance and Use of Technology (UTAUT) model. The platform crowdfunding waqf acts as an intermediary between wakif and nadhir waqf in developing a productive waqf project. This study uses primary data collected using an online survey questionnaire and then the analysis used is partial least square (PLS). The results of this study indicate that the variable performance expectations, effort expectations, and facilitating conditions have a positive and significant effect on the intention of Muslim crowdfounders to use waqf crowdfunding platform. Meanwhile, the social influence variable has no positive and significant effect. This study will contribute to the existing literature, especially on the factors that influence the adoption of the waqf-based crowdfunding model.

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E-Commerce Adoption by Women Entrepreneurs in India: An Application of the UTAUT Model

Business and Economic Research ◽

10.5296/ber.v6i2.10560 ◽

2017 ◽

Vol 6 (2) ◽

pp. 440 ◽

Cited By ~ 4

Author(s):

Ananya Goswami ◽

Sraboni Dutta

Keyword(s):

Social Influence ◽

Behavioral Intention ◽

Women Entrepreneurs ◽

Special Focus ◽

Utaut Model ◽

Small Organizations ◽

Use Of Technology ◽

Effort Expectancy ◽

Facilitating Conditions ◽

Structured Questionnaire

The wide use of ICT applications has opened enormous opportunities for large, medium and even small organizations. This study aims to investigate the extent of adoption of e-commerce applications by the women owned SMEs in India, with special focus on behavioral factors which influence them to do so. The Unified Theory of Acceptance and Use of Technology (UTAUT) model was utilized to determine the strength of the constructs in influencing e-commerce adoption amongst women entrepreneurs. Using a structured questionnaire, responses were solicited via a field survey amongst 144 women entrepreneurs in two districts of Kolkata and 24 Parganas (South) in the State of West Bengal, India. The results show that three constructs, namely, performance expectancy, effort expectancy and social influence significantly affect the behavioral intention of these women entrepreneurs to use e-commerce. Experience and voluntariness to use are the moderators significantly correlated with effort expectancy, facilitating conditions and social influence. Moreover, it has been revealed that facilitating conditions and the behavioral intention positively influence their usage behavior.

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Attitude on intention to use e-government in Indonesia

Indonesian Journal of Electrical Engineering and Computer Science ◽

10.11591/ijeecs.v22.i1.pp435-441 ◽

2021 ◽

Vol 22 (1) ◽

pp. 435

Author(s):

Dedy Afrizal ◽

MUslimin Wallang

Keyword(s):

Social Influence ◽

Information And Communication Technologies ◽

Utaut Model ◽

Performance Expectancy ◽

Use Of Technology ◽

New Findings ◽

Effort Expectancy ◽

The Government ◽

Main Construct ◽

Facilitating Conditions

The application of information and communication technologies in Indonesia continues to be developed as the government becomes more serious in improving services to its citizen. However, there are still some obstacles to using the service. The purpose of this paper to present a framework improving e-government services to its citizen. The paper opted for using a comprehensive review of the unified theory of acceptance and use of technology (UTAUT). This paper offers ideas to see intention to the community in using e-government, by using the modified UTAUT model where the main construct performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC) is an important factor. Moderators such as gender, age, experience and voluntariness of use were excluded and using attitude as a mediator. The findings showed that UTAUT’s construct such as performance expectancy, effort expectancy, social influence, facilitating conditions is an important factor appropriate for seeing intention to citizen in using e-government and 9 hypotheses offered in the model are believed to get new findings in the future and increase the development of the UTAUT model and be able to provide concept ideas that are made in seeing the intentions of e-government users.

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The Use of Modified Unified Theory of Acceptance and Use of Technology to Predict the Behavioural Intention Toward Website

Applied Mechanics and Materials ◽

10.4028/www.scientific.net/amm.568-570.1586 ◽

2014 ◽

Vol 568-570 ◽

pp. 1586-1592 ◽

Cited By ~ 5

Author(s):

Indrawati

Keyword(s):

Behavioral Intention ◽

Educational Institution ◽

Survey Method ◽

Unified Theory ◽

Key Factors ◽

Utaut Model ◽

Use Of Technology ◽

Stake Holder ◽

Facilitating Conditions ◽

The Impact

The availability of website for an institution is very important, especially for an educational institution just like ABC University. The website can become a mean of communication from the institute to its stake holder: students, parents, industries, lecturers, administrators, and government or from the stakeholders to the institution. The availability of website is also important to increase the image of the institution, since there is university web ranking published by WeboMatrix. ABC University has already built its website and communicated, socialized as well the availability of its website to all students, lecturers, and administrator. So far the adoption of the websites by students, lecturers, and administrators especially by using the Modified Unified Theory of Acceptance and Use of Technology (UTAUT) model has not been explored. This lack of knowledge motivated the researcher to conduct this study. This study investigates the key factors that affect the behavioral intention and used behavior of customers toward the use of the website in ABC University Indonesia. The approach employed for this study is based on a modified unified theory of acceptance and use of technology (UTAUT) model. A survey method was employed to gather data from 310 respondents coming from the students, lecturers, administrator, and management. The collected data was analyzed using a quantitative investigation. The partial least squares (PLS) method was used to quantitatively evaluate the impact of the key constructs of the modified UTAUT model. This research clearly confirmed that modified UTAUT model which consists ofperformance expectancy, effort expectancy, social influence, facilitating conditions, andcontentcan be used to determinebehavioral intentionof consumers to use Website.

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Analisis Penerimaan dan Penggunaan Aplikasi Gojek Menggunakan Model UTAUT

JAMI: Jurnal Ahli Muda Indonesia ◽

10.46510/jami.v1i1.22 ◽

2020 ◽

Vol 1 (1) ◽

pp. 85-95

Author(s):

Nadiyah Hidayati ◽

Yudi Ramdhani

Keyword(s):

Data Processing ◽

Social Influence ◽

Significant Influence ◽

Behavioral Intention ◽

Strong Relationship ◽

Performance Expectancy ◽

Use Of Technology ◽

Data Processing Method ◽

Effort Expectancy ◽

Facilitating Conditions

Abstrak Objektif. Aplikasi Gojek merupakan aplikasi berbasis android yang menjadi pintu masuk bagi pelanggan untuk mendapatkan layanan yang disediakan PT Gojek Indonesia. Penelitian ini dilakukan untuk menganalisa faktor-faktor yang mempengaruhi penerimaan dan penggunaan aplikasi Gojek menggunakan model Unified Theory of Acceptance and Use of Technology (UTAUT) dengan 4 variabel bebas dan 1 variabel terikat yaitu ekspektasi kinerja, ekspektasi usaha, faktor sosial, kondisi-kondisi pemfasilitasi, dan niat perilaku. Penelitian ini dilakukan terhadap 100 responden pengguna aplikasi Gojek pada SMK MVP Ars Internasional. Material and Metode. Model UTAUT digunakan untuk mengetahui tingkat keberhasilan penerimaan aplikasi Gojek agar dapat diterima oleh masyarakat. Metode pengolahan data yang digunakan adalah regresi linear berganda yang menggunakan software SPSS 22. Hasil. Dari pengolahan data tersebut didapatkan hasil bahwa variabel ekspektasi kinerja, ekspektasi usaha, faktor sosial dan kondisi-kondisi pemfasilitasi memiliki nilai korelasi sebesar 0,867 terhadap niat perilaku, artinya antara variabel independen dan dependen dalam penelitian ini memiliki hubungan yang sangat kuat, nilai R Square (R2) sebesar 75,2% sedangkan sisanya dipengaruhi variabel lain. Kesimpulan. Dengan demikian dapat disimpulkan bahwa secara simultan, variabel ekspektasi kinerja, ekspektasi usaha, faktor sosial, dan kondisi-kondisi pemfasilitasi berpengaruh secara positif dan signifikan terhadap niat perilaku aplikasi Gojek. Sedangkan secara parsial, hanya variabel ekspektasi kinerja dan faktor sosial yang memiliki pengaruh positif dan signifikan terhadap niat perilaku aplikasi Gojek. Sedangkan variabel ekspektasi usaha dan kondisi-kondisi pemfasilitasi tidak memiliki pengaruh positif dan signifikan terhadap niat perilaku dalam menggunakan aplikasi Gojek. Abstrack Objective. Gojek application is an android-based application that is the entrance for customers to get the services provided PT Gojek Indonesia. This study was conducted to analyze the factors that influence the acceptance of Gojek applications using the UTAU) method with 4 independent variables and 1 dependent variable namely Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, and Behavioral Intention. This research was conducted on 100 respondents of the Gojek application SMK MVP Ars International. Materials and Methods. The UTAUT model is used to determine the level of success in accepting Gojek applications to be accepted by the community. The data processing method used is multiple linear regression using SPSS 22 software. Results From the data processing, the results show that the variables of performance expectancy, effort expectancy, social influence, and facilitating conditions have a correlation value of 0,867 to behavioral intention, meaning between independent and dependent variables in this study has a strong relationship, the value of R Square (R2) of 75,2% while the rest is influenced by other variables. Conclusion. Thus it can be concluded that simultaneously, the variable performance expectancy, effort expectancy, social influence, and facilitating conditions positively and significantly affect the behavioral intention of Gojek applications. While partially, only the performance expectancy and social influence variables that have a positive and significant influence on the behavioral intention of Gojek application. While the effort expectancy and facilitating conditions variable does not have a positive and significant influence on Behavioral Intentionin using the Gojek application.

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Students' Acceptance to Self-Archive in Institutional Repositories towards a Unified View

Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement - Advances in Marketing, Customer Relationship Management, and E-Services ◽

10.4018/978-1-5225-0746-8.ch006 ◽

2017 ◽

pp. 89-101

Author(s):

Fatin Amirah Amirah Masrich ◽

Noraisah Dili ◽

Umi Amneezatun Hamzah ◽

Malisa Muhammed ◽

Nurafida Aidi ◽

...

Keyword(s):

Social Influence ◽

Higher Learning ◽

Institutional Repositories ◽

Use Of Technology ◽

Effort Expectancy ◽

Unified View ◽

Convenience Sampling ◽

Facilitating Conditions ◽

Self Administered Questionnaire

This paper aims to examine the students' acceptance on using self-archive in open access repositories guiding by the Unified Theory of Acceptance and Use of Technology (UTAUT) model. This paper utilized convenience sampling method, with a total of 204 sets of self-administered questionnaire collected among the students of public higher learning institution in Federal Territory of Labuan, Malaysia. Multiple regressions were performed to examine the relationships between performance expectancy, effort expectancy, social influence, and facilitating conditions towards the intention to use self-archive in institutional repository. The findings revealed that the students behavioural attention on the acceptance of using self-archive in repository were positively influence by social influence and facilitating condition. The repository administrators shall increase the efforts to enhance the quality of the repository as well as encouraging students' interest to use the service.

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