scholarly journals Issues and Challenges of Joint Management Body in High-Rise Residential Facilities Management: The Developers

2021 ◽  
Vol 9 (5A) ◽  
pp. 33-40
Author(s):  
Darul Nafis Abas ◽  
Rozana Zakaria ◽  
Eeydzah Aminudin ◽  
Nurul Asmiera Ab Lah ◽  
Nur Syafiqah Aini Mohamad Nor Sharin ◽  
...  
Keyword(s):  
Residential Facilities ◽  
Facilities Management ◽  
Joint Management ◽  
High Rise

scholarly journals Facilities management in high rise buildings using building information modeling

2017 ◽  
Vol 4 (2) ◽  
pp. 1-9 ◽  
Author(s):  
Phong Thanh Nguyen ◽  
◽  
Thu Anh Nguyen ◽  
Ninh Truong Huu Ha ◽  
Thuy Ninh Nguyen ◽  
...  
Keyword(s):  
Building Information Modeling ◽  
Information Modeling ◽  
Facilities Management ◽  
High Rise ◽  
Building Information

scholarly journals The Challenges of Maintaining and Managing High Rise Buildings: Commercial Vs Residential Buildings

2018 ◽  
pp. 735-738
Author(s):  
M. S. Khalid ◽  
A. H. Ahmad ◽  
M. F. Sakdan
Keyword(s):  
Residential Buildings ◽  
Commercial Buildings ◽  
Depth Information ◽  
Commercial Building ◽  
Face To Face ◽  
Roles And Responsibilities ◽  
Joint Management ◽  
High Rise ◽  
Long Time ◽  
The Face

The issues of maintaining and managing high-rise buildings in Malaysia have been a matter for discussionfor a long time. This has led to significant amendments of the rules and regulations that have governed the stratified buildings in Malaysia. Now, the Strata Management Act 2013 (Strata Management Act 2013 Act 757), which came into force on June 1, 2015, is the main reference document that outlines the roles and responsibilities of the COB and JMB in the maintenance and management of high rise/stratified buildings. Act 757 recognised the formation of two main entities in terms of managing and maintaining the stratified buildings; these are the Commissioner of Building (COB) and the Joint Management Building (JMB) before the formation of the Management Corporation (MC). For the purposes of this article, the study focused solely on the MC of the commercial buildings perspective in Jitra, Kedah Malaysia because that particular building was only the commercial building to have been established by the MC. The Act 757 clearly stipulated specific duties and powers for the JMB/MC in terms of managing and maintaining the sub-divided stratified buildings, without mentioning whether that high-rise properties were residential or commercial. Therefore, this study aims to identify the challenges of maintaining and managing high-rise commercial buildings compared with the residential buildings from the perspective of the MC. The data were collected using the face-to-face interview method in order to glean in-depth information, which is in line with the qualitative approach. The respondent of this study was the Chairman of the MC of the commercial buildings in Jitra, Kedah Malaysia which was selected as a case study. The finding showed that, compared with the JMBS/MCs of residential buildings, the MCs of the commercial buildings were required to perform extra tasks such as tenancy management, marketing strategy and prolonging the investment sustainability. Failure to perform those particular tasks may jeopardise the business sustainability of the particular buildings.

scholarly journals ISSUES FACED BY TENANTS IN HIGH-RISE STRATA RESIDENTIAL: CASE STUDY OF KLANG VALLEY

2021 ◽  
Vol 19 ◽  
Author(s):  
Noor Suzilawati Rabe ◽  
Mariana Mohamed Osman ◽  
Muhammad Faris Abdullah ◽  
Zakiah Ponrahono ◽  
Izlan Fitri Abdul Aziz
Keyword(s):  
Common Property ◽  
Relative Importance ◽  
Development Patterns ◽  
Joint Management ◽  
High Rise ◽  
Service Charge ◽  
Importance Index ◽  
Klang Valley ◽  
Survey Responses

Recently, demand for high-rise residential has increased every year and shifted residential development patterns from vertical to horizontal development. Living in high-rise residential will require residents to share common facilities and resources. For that, a management body is known as Management Corporation (MC) or Joint Management Body (JMB) is established. This management body is responsible to collect the service charge from residents, as well as managing and maintaining the buildings and common property. However, a review of the literature has found out gaps between the MC responsibility and residents’ satisfaction. Driven by study objectives, this study focuses on exploring issues faced by the tenants living in the selected high-rise strata housing. Through a questionnaire survey, responses are randomly collected and analysed. A descriptive table, Relative Importance Index (RII) and correlation test are used in the analysis to provide findings for the study.

Facilities and maintenance services for sustainable high-rise living

Facilities ◽  
2018 ◽  
Vol 36 (7/8) ◽  
pp. 330-348 ◽  
Author(s):  
Mal Kong Sia ◽  
Vivien Wong Chin Yew ◽  
Zhi Yong Lim ◽  
Ye Dongqing
Keyword(s):  
Questionnaire Survey ◽  
Living Environment ◽  
Property Management ◽  
Kuala Lumpur ◽  
Content Type ◽  
Joint Management ◽  
High Rise ◽  
The Common ◽  
Residential Living ◽  
Practical Implications

Purpose It is essential to provide the necessary facilities in a building for human living. However, most unit owners of high-rise buildings do not realise the importance of good property management until their buildings and common facilities have deteriorated. It is thus important to ensure adequate maintenance is provided to create and sustain a healthy living environment for high-rise households. The purpose of this study is to measure and compare the perceptions and satisfactions of residents with the facilities and maintenance services provided in two different condominiums located next to each other. Design/methodology/approach Survey questionnaires were used, and the data were collected from 120 residents of each condominium which was developed by the same developer but completed at different times. Using the IBM SPSS Statistics software, cross tabulations, χ2 tests of independence and independent-samples t-tests were carried out for descriptive and inferential statistics. A simple post questionnaire survey was conducted to confirm the findings obtained from χ2 tests and t-tests. Findings The results show that residents’ perceptions of facilities and maintenance services provided are significantly higher for the newer condominium compared to the older one. Residents’ satisfactions with facilities are also higher for the newer condominium. However, poorer lift services and their maintenance have resulted in lower overall mean satisfaction with maintenance services for the newer condominium. Nevertheless, results from data collected in post questionnaire survey reveal that the respondents still prefer to live in the newer condominium despite higher rental rates. Research limitations/implications This paper reports only the data collected from samples of two condominiums in Kuala Lumpur. Practical implications There is a dearth of literature on residents’ perceptions and satisfactions towards facilities and maintenance services provided for high-rise residential living, particularly in Malaysia, where high-rise buildings are either managed by joint management body or management corporation depending on whether the strata titles have been issued. The findings can be used as benchmarks for property management purposes of condominiums. Originality/value This paper could be considered as the first in reporting residents’ perceptions and satisfactions with the facilities and maintenance services provided in residential high-rise buildings since the implementation of the Strata Management Act 2013, which was implemented to provide for proper maintenance and management of high-rise buildings and the common properties.

scholarly journals ANALYTICAL ASSESSMENT AND COMPARISON OF FACILITIES MANAGEMENT SERVICES FOR RESIDENTIAL ESTATES

2012 ◽  
Vol 16 (3) ◽  
pp. 236-253 ◽  
Author(s):  
Joseph H. K. Lai
Keyword(s):  
Cost Effectiveness ◽  
Residential Buildings ◽  
Evaluation Model ◽  
Facilities Management ◽  
Public And Private ◽  
Performance Levels ◽  
High Rise ◽  
Significant Difference ◽  
And Performance ◽  
The Cost

Populous places are particularly in need of high-rise residential buildings, which are increasingly built as estates. The facilities in these estates entail proper management in order to serve the numerous residents there. Aimed at evaluating the facilities management (FM) services for three major kinds of residential estates (‘public’, ‘semi-public’ and ‘private’), a study was conducted based on a performance-importance-cost (PIC) evaluation model. The end-users’ perceived importance and performance levels and the cost data of the FM services for a public estate, a semi-public estate and a private estate were analyzed using the analytical hierarchy process (AHP), analysis of variance (ANOVA) and Fisher's least significant difference (LSD) procedure. The importance and performance levels of the services and their differences between the estates were revealed. The highest service performance and cost levels were found with the private estate, followed by the semi-public estate and the public estate, while the orders of their cost-effectiveness reversed. Rather than assessing merely the cost or performance of services, using the approach of this study to examine their cost-effectiveness can enable more holistic evaluations towards strategic property management.

A literature review of routine maintenance in high-rise residential buildings

2019 ◽  
Vol 17 (1) ◽  
pp. 2-17 ◽  
Author(s):  
Cheong Peng Au-Yong ◽  
Azlan Shah Ali ◽  
Shirley Jin Lin Chua
Keyword(s):  
Literature Review ◽  
Preventive Maintenance ◽  
Residential Buildings ◽  
Value Added ◽  
Future Research ◽  
Daily Routine ◽  
Facilities Management ◽  
Content Type ◽  
High Rise ◽  
Maintenance Performance

Purpose Facilities management plays a significant role in the housing industry to support human daily routine and enhancing the productivity of the activities in and around the residential. Nonetheless, facilities management has not been readily encouraged or adopted by the Government in Malaysia in any structured way. The maintenance approaches adopted are mostly corrective which resulting poor service delivery, poor user satisfaction and endless maintenance backlogs. Thus, this paper aims to review the implementation of preventive maintenance and importance of routine maintenance frequency for the building facilities and services in high-rise residential buildings. Design/methodology/approach An extensive literature review published in between 1987 to 2016 has been carried out on the implementation of preventive maintenance strategy specifically routine maintenance. The building facilities and services which are divided into essential and value-added were identified and tabulated systematically to further form a theoretical framework to demonstrate the association between routine maintenance of building facilities and services and maintenance outcome. Findings The findings of the study argued that the routine maintenance might affect the maintenance performance. Future research is proposed to investigate the optimal frequency of routine maintenance to enhance maintenance performance. Originality/value This study identified the importance of routine maintenance by providing the classification of facilities and services, which fundamentally support future research to improve the maintenance management of high-rise residential building.

Sign in / Sign up

Export Citation Format

Share Document