scholarly journals Kepemimpinan Berbasis Core Values Sekolah Unggulan di Malang

2017 ◽  
Vol 2 (1) ◽  
pp. 19-43
Author(s):  
Muh. Hambali
Keyword(s):  
Quality Assurance ◽  
Competitive Advantage ◽  
School Leadership ◽  
Low Cost ◽  
School Community ◽  
Core Values ◽  
School Principal ◽  
Educational Institutions ◽  
Service Areas ◽  
Academic Services

 AbstractVortex of globalization necessitates a school establishes certain advantages and challenges of the proliferation of educational institutions, if private schools are not improving the human resource and does not indicate a particular advantage innovations from other schools will be degraded public trust. A school principal requires a model of leadership in creating a level of trust and quality of academic services that exceed the expectations of internal and external school school. School leadership puts the organization a competitive advantage as a core value as the value inherent in a school community. The competitive advantage of the organization is how the organization creates value service performance advantages of low cost and product differentiation. Two such approaches are needed schools that want to deliver maximum quality academic services and demonstrate excellence by means of efficiency. The goal is to assess school leadership based on core values, characteristics of quality implementation in schools and the implementation of the concept of quality assurance systems. Three objectives are based on research and discussion of literature that leadership with the guarantee is related to the value system that was built through the vision that inspired each school community. The vision of leadership based on values ​​that are mutually agreed upon has spawned a school of excellence amidst the proliferation of educational institutions. Educational institutions are not seen as a social investment, but the institution has become a noble industry. Based on the explanation, the leadership of principals need to have different perspectives on quality assurance paradigm is very different between the service field service with the service areas of goods. Notch education that are in the area of ​​services.Keywords:  core values-based leadership, excellent schools

scholarly journals Service Quality and Customer Satisfaction on Budget Airlines: Kano Model Approach

2019 ◽  
pp. 1-16 ◽  
Author(s):  
Anthony Tik-Tsuen Wong ◽  
Mandy Wai-Man Ho
Keyword(s):  
Hong Kong ◽  
Competitive Advantage ◽  
Low Cost ◽  
Demographic Variables ◽  
Service Model ◽  
Kano Model ◽  
Service Areas ◽  
Low Cost Carrier ◽  
Model Approach

Although low-cost carrier (LCC) airlines do not provide significant service to customer, the demand and market share of LCC is constantly increasing. Services provided by LCC and the quality of their services become a competitive advantage of LCC airlines. The purpose of this research is to identify the factors that are ‘must-be’ dimension after being categorized into five attributes by using Kano Model. 260 responses were collected. The questionnaires include questions about the services factors in the SERVQUAL service model, basic demographic variables and respondents who have taken or not taken the Hong Kong Express before as Hong Kong Express is classified as one significant player of LCC airlines in Hong Kong. The result can give insights to Hong Kong Express to identify their service areas that needed to be improved and paid attention to increase customers’ satisfaction in future.

scholarly journals Quality assurance in e-learning: PDPP evaluation model and its application

2012 ◽  
Vol 13 (3) ◽  
pp. 66 ◽  
Author(s):  
Weiyuan Zhang ◽  
Yau Ling Cheng
Keyword(s):  
Quality Assurance ◽  
Hong Kong ◽  
Teaching And Learning ◽  
Evaluation Model ◽  
Product Evaluation ◽  
Technical Support ◽  
Educational Institutions ◽  
Learning Effectiveness ◽  
Learning Support ◽  
E Learning

<p>E-learning has become an increasingly important teaching and learning mode in educational institutions and corporate training. The evaluation of e-learning, however, is essential for the quality assurance of e-learning courses. This paper constructs a four-phase evaluation model for e-learning courses, which includes planning, development, process, and product evaluation, called the PDPP evaluation model. Planning evaluation includes market demand, feasibility, target student group, course objectives, and finance. Development evaluation includes instructional design, course material design, course Web site design, flexibility, student-student interaction, teacher/tutor support, technical support, and assessment. Process evaluation includes technical support, Web site utilization, learning interaction, learning evaluation, learning support, and flexibility. Product evaluation includes student satisfaction, teaching effectiveness, learning effectiveness, and sustainability. Using the PDPP model as a research framework, a purely e-learning course on Research Methods in Distance Education, developed by the School of Professional and Continuing Education at the University of Hong Kong (HKU SPACE) and jointly offered with the School of Distance Learning for Medical Education of Peking University (SDLME, PKU) was used as a case study. Sixty students from mainland China, Hong Kong, Macau, and Malaysia were recruited for this course. According to summative evaluation through a student e-learning experience survey, the majority of students were very satisfied/satisfied on all e-learning dimensions of this course. The majority of students thought that the learning effectiveness of this course was equivalent, even better, than face-to-face learning because of cross-border collaborative learning, student-centred learning, sufficient learning support, and learning flexibility. This study shows that a high quality of teaching and learning might be assured by using the systematic PDPP evaluation procedure. It is hoped that the PDPP evaluation model and its application can provide a benchmark for establishing a wider e-learning quality assurance mechanism in educational institutions.</p><input id="gwProxy" type="hidden" /><input id="jsProxy" onclick="if(typeof(jsCall)=='function'){jsCall();}else{setTimeout('jsCall()',500);}" type="hidden" /><input id="gwProxy" type="hidden" /><input id="jsProxy" onclick="if(typeof(jsCall)=='function'){jsCall();}else{setTimeout('jsCall()',500);}" type="hidden" />

scholarly journals STRATEGIC PLANNING OF INFORMATION AND TECHNOLOGY SYSTEMS OF INDONESIAN NAVAL ACADEMY

JOURNAL ASRO ◽  
2018 ◽  
Vol 9 (2) ◽  
pp. 48
Author(s):  
Isnadi Isnadi ◽  
Suparno Suparno ◽  
I Nengah Putra ◽  
Benny Sukandari
Keyword(s):  
Information Technology ◽  
Information System ◽  
Teaching And Learning ◽  
Swot Analysis ◽  
Educational Institutions ◽  
Naval Academy ◽  
Strategic Development ◽  
Efficiency And Effectiveness ◽  
World Class ◽  
Academic Services

Information technology (IT) has an important role in carrying out the functions of universities, so that it can be trusted to increase the efficiency and effectiveness of the academic process lead to the academic services being more maximal as well as supporting the university's business process innovation to develop. The Naval Academy (AAL) is one of the educational institutions found in the Indonesian Navy and has the task of producing professional Navy officers, possessing current technological mastery capabilities and towards World Class Navy. By referring to the desired results above, AAL uses information technology in conducting teaching and learning activities. The Information System available at the Naval Academy (AAL) is currently not optimal, therefore the authors conducted an analysis to plan the strategic development of information systems and information technology at the Naval Academy (AAL). This research was made using the Ward and Peppard method. The step of this research started with internal analysis, external analysis using PEST analysis, internal IS/IT analysis and external SI/IT analysis to map the information system position at the Naval Academy (AAL) with SWOT analysis. The results were the achievement of the IS/IT formulation strategy and management of IS/IT in the future

scholarly journals Application of RBV Concepts in Implementing Strategy of Jordanian Higher Education

2019 ◽  
Vol 12 (7) ◽  
pp. 96
Author(s):  
Zead M. Alhawamdeh ◽  
Nayef Raji Alomyan
Keyword(s):  
Higher Education ◽  
Competitive Advantage ◽  
Competitive Strategy ◽  
Low Cost ◽  
Sustainable Competitive Advantage ◽  
Cost Producer

This study chose Porter&rsquo;s (1980) conceptualization of competitive strategy, since this conceptualization is academically well accepted and internally consistent (Dess and Davis, 1984). Porter (1980) identified two generic ways in which an organization can gain sustainable competitive advantage over other firms in the industry: &lsquo;low cost&rsquo; and &lsquo;differentiation&rsquo;. A &lsquo;low-cost&rsquo; strategy emphasizes the need to be the low-cost producer in the industry. A &lsquo;differentiation&rsquo; strategy is based on creating and offering a product that is perceived industry-wide as unique

scholarly journals The Impact Of HIV/AIDS On International Human Resource Management

2011 ◽  
Vol 6 (3) ◽  
Author(s):  
Susan Baxter
Keyword(s):  
Competitive Advantage ◽  
Low Cost ◽  
Labor Costs ◽  
Level Of Involvement ◽  
Global Workforce ◽  
To Come ◽  
Multinational Businesses ◽  
The Impact ◽  
Hiv Aids ◽  
Labor Pools

Economies of global scope afford businesses a competitive advantage. One way to utilize this advantage is to coordinate the leveraging of resources especially labor. Businesses have attempted to minimize labor costs and risks in an effort to maintain or increase competitive advantage. There is a risk to the global workforce: HIV/AIDS. This disease is striking at the heart of low cost labor pools. The impact on business is being felt now and will be felt for years to come. How large the impact is depends on the level of involvement of multinational businesses in the fight against HIV/AIDS. Multinational businesses must develop policies and procedures to combat this illness, as it is devastating labor pools in various parts of the world.

scholarly journals INDIA – CANADA COLLABORATION IN HIGHER EDUCATION – THE ROAD AHEAD

2018 ◽  
pp. 82-92
Author(s):  
Hirenkumar Dhulia
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Educational Institutions ◽  
Post Secondary ◽  
The Road ◽  
Quality Assurance Process ◽  
Assurance Process ◽  
External Body

Higher education accreditation is a type of quality assurance process under which services and operations of post-secondary educational institutions or programs are evaluated by an external body to determine if applicable standards are met. If standards are met, accredited status is granted by the agency.

scholarly journals COMMUNICATION COMPETENCE AS FUNDAMENTAL ASPECT FOR EFFECTIVE SCHOOL LEADERSHIP AND ADMINISTRATION ACHIEVING: A SYNOPTIC THEORETICAL APPROACH

2020 ◽  
Vol 7 (11) ◽  
Author(s):  
Panagiotis J. Stamatis ◽  
Georgios A. Gkoutziamanis
Keyword(s):  
Resource Management ◽  
School Leadership ◽  
Theoretical Models ◽  
School Principal ◽  
Fundamental Aspect ◽  
Research Activity ◽  
Effective School ◽  
Leadership And Management ◽  
Leading Role ◽  
Effective School Leadership

Many theories and definitions regarding the concept of Leadership and Management appear in modern literature, as well as interpretations, references to specific characteristics and related topics. This fact shows that over time, a significant effort has been made to clarify the various dimensions of the concept of Leadership and its distinction from the concept of Management. The whole research activity gradually contributed to the development of an important framework in which various and remarkable theoretical models were developed, in parallel with the broader research that has been developed in the field of "human resource management", intending to study leadership styles and managerial behaviors to which they are connected. Many researchers agree that the position of traditional management is completely taken over today by Leadership, which is a complex but flexible, dynamic and at the same time creative resource management process. As has been observed, each new form of Leadership, developed during the 20th century, took into account the effectiveness of the previous one, both in theory and in practice. In this chapter, through three indicative sections, emphasis is placed on the clarification of the concepts of Leadership and Management, concise, conceptual approaches to Leadership Theories and Management Models are developed. Finally, reference is made to the modern, leading role of the School Principal. The characteristic of communication ability is underlined as a fundamental criterion for achieving effective school leadership and administration. <p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0711/a.php" alt="Hit counter" /></p>

scholarly journals Successful Leadership Practice in School

2019 ◽  
Vol 29 ◽  
pp. 119-131
Author(s):  
Kamal Prasad Koirala
Keyword(s):  
Secondary School ◽  
School Leadership ◽  
Leadership Practices ◽  
School Principal ◽  
Leadership Practice ◽  
Depth Interview ◽  
Successful Leadership ◽  
Positive Work Environment ◽  
Successful School ◽  
Positive Work

This paper mainly focuses on successful leadership practices in secondary school. It aims to identify the recent models and theories of successful leadership practice in schools, and explore the experience of school principal regarding successful school leadership in the Nepalese context. A qualitative study was carried out in Gorkha district for the collection of data. A successful head teacher was selected for in-depth interview to explore the perception and experience about successful practice of school leadership. The findings of the study reveal that strong interpersonal skills, people-centered leadership, clear communication of vision and goal, focus on academic achievement, co-curricular activities, transparency, creating a positive work environment, knowledge of pedagogical contents, and cooperation and collaboration with various stakeholders are the vital constituents of successful leadership practices.

COVID-19, School Leadership in Crisis?

2021 ◽  
Vol 4 (2) ◽  
pp. 332-341
Author(s):  
Aslamiah ◽  
Muhyani Rizalie ◽  
Celia Cinantya ◽  
Rizky Amelia
Keyword(s):  
Elementary School ◽  
Transformational Leadership ◽  
Elementary Schools ◽  
School Leadership ◽  
School Principal ◽  
Elementary School Principal ◽  
Leadership Strategies ◽  
Data Presentation ◽  
Analysis Techniques ◽  
The Subject

This study aims to describe the pattern and leadership strategies of principals in elementary schools in dealing with the crisis in the Covid-19 pandemic.  The method used in this study is qualitatively descriptive. The subject of this study was the principal and teacher at Sabilal Muhtadin Elementary School in Banjarmasin City. The data collection techniques used are interviews, observations, and documentation studies.  Test the validity of the data using the triangulation technique. Data analysis uses Miles & Huberman analysis techniques that consist of data reduction, data presentation, and conclusion. This research shows that the principal has a working philosophy that is to work for worship. Strategies implemented in its leadership include transparency, empowerment of teachers and employees, communication, and motivation. The conclusion is that elementary school principal Sabilal Muhtadin is transformational leadership based on Islam. The strategies used for its implementation are transparency, empowerment of teachers and employees, communication, and motivation to maintain excellence when facing crises in the Covid-19 pandemic.

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