Urbane Ökonomien in Deutschland

2004 ◽  
Vol 48 (1) ◽  
Author(s):  
Stefan Krätke
Keyword(s):  
Service Providers ◽  
Urban System ◽  
Economic Activities ◽  
Industrial Growth ◽  
Urban Economies ◽  
Urban Regions ◽  
Urban Economic ◽  
Development Factor ◽  
Knowledge Intensive ◽  
Media Firms

Urban economies in Germany. Cluster potential and global interconnections. Urban economies are the leading locational centres of corporate headquarters, advanced producer services, the media sector, research and development, particular “knowledge-intensive” activity branches of the economy and innovative industrial growth sectors. The urban regions might be characterized as heterogenous agglomerations of economic activities, which include a number of sub-economies with different functions and forms of organisation.The urban regions’ economic potential reveils specific differences with regard to the large urban economic centres in West- and East-Germany. The different positions of particular urban economic centres in Germany and Europe as ancoring points of global firms’ organizational networks are being indicated with regard to global service providers and global media firms, emphasizing the global interconnections as an important development factor particularly in the metropoles of the urban system.

Experiences of Knowledge Transfer on Industrial Heritage Using Games, Storytelling, and New Technologies

2021 ◽  
Vol 14 (2) ◽  
pp. 1-26
Author(s):  
Gonzalo Andrés López ◽  
David Checa Cruz
Keyword(s):  
New Technologies ◽  
Daily Life ◽  
3D Modelling ◽  
Historical Evolution ◽  
Educational Tool ◽  
Economic Activities ◽  
Industrial Heritage ◽  
Urban Economic ◽  
The Past ◽  
A Value

The industry has a relevant spatial and socioeconomic importance in most of the Spanish cities and nowadays is one of the main urban economic activities. However, in many situations, and despite recent advances in the past two decades, industrial heritage is a value that is still not sufficiently widespread in society. The factories, their activity, and their historical evolution are often disconnected and isolated from the daily life of the cities, being quite an unknown aspect for most of the citizens. This contribution presents the result of various experiences of knowledge transmission on the heritage value of industry, through the use of games and storytelling technique as an educational tool and the combination of different technologies (3D modelling, videomapping, virtual reality) as useful tools to spread the explanation of this phenomenon.

Urban Dynamics and Urban Cycles

1978 ◽  
Vol 10 (1) ◽  
pp. 43-49 ◽  
Author(s):  
D S Dendrinos
Keyword(s):  
Dynamic Model ◽  
Urban Area ◽  
Catastrophe Theory ◽  
Dynamic Equilibrium ◽  
Urban System ◽  
Type A ◽  
Parameter Control ◽  
Economic Activities ◽  
Urban Dynamics ◽  
Behavioral Variables

Some basic elements of catastrophe theory are discussed insofar as they relate to discontinuities observed in the allocation of economic activities in urban settings. The case of a dynamic model of the allocation of manufacturing and residential activities is presented in an open urban area as a model of a hyperbolic umbilic catastrophe. The dynamic equilibrium allocations of these two activities are identified as possible paths in the bifurcation set of the three parameter (control variables) and two behavioral-variables catastrophe type. A regulating function governing the urban system at the macroscale is discussed.

scholarly journals Towards a circumplex typology of customer service experience management practices: a dyadic perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yasin Sahhar ◽  
Raymond Loohuis ◽  
Jörg Henseler
Keyword(s):  
Customer Service ◽  
Management Practices ◽  
Ad Hoc ◽  
Service Providers ◽  
Service Industries ◽  
Customer Journey ◽  
Service Experience ◽  
Content Type ◽  
Knowledge Intensive ◽  
Five Phases

PurposeThe purpose of this study is to identify the practices used by service providers to manage the customer service experience (CSE) across multiple phases of the customer journey in a business-to-business (B2B) setting.Design/methodology/approachThis study comprises an ethnography that investigates in real time, from a dyadic perspective, and the CSE management practices at two service providers operating in knowledge-intensive service industries over a period of eight months. Analytically, the study concentrates on critical events that occurred in phases of the customer journey that in some way alter CSE, thus making it necessary for service providers to act to keep their customers satisfied.FindingsThe study uncovers four types of service provider practices that vary based on the mode of organization (ad hoc or regular) and the mode of engagement (reactive or proactive) and based on whether they restore or bolster CSE, including the recurrence of these practices in the customer journey. These practices are conveniently presented in a circumplex typology of CSE management across five phases in the customer journey.Research limitations/implicationsThis paper advances the research in CSE management throughout the customer journey in the B2B context by showing that CSE management is dynamic, recurrent and multifaceted in the sense that it requires different modes of organization and engagement, notably during interaction with customers, in different phases of the customer journey.Practical implicationsThe circumplex typology acts as a tool for service providers, helping them to redesign their CSE management practices in ongoing service and dialogical processes to keep their customers more engaged and satisfied.Originality/valueThis paper is the first to infuse a dyadic stance into the ongoing discussion of CSE management practices in B2B, in which studies to date have deployed only provider or customer perspectives. In proposing a microlevel view, the study identifies service providers' CSE management practices in multiple customer journey phases, especially when the situation becomes critical.

scholarly journals Networking on the utilization of local natural resources

2010 ◽  
Vol 4 (5-6) ◽  
pp. 57-60
Author(s):  
Katalin Herbály-Hekli
Keyword(s):  
Natural Resources ◽  
Service Providers ◽  
Research Work ◽  
Economic Activities ◽  
Unique Character ◽  
Education Material ◽  
Interdependent System ◽  
Legal Context ◽  
Other Information ◽  
Benchmarking System

Together with its partners, Szolnok College is planning to evaluate a new project for networking on the utilization of local natural resources. This project is based on a research work (using the findings of the surveys completed by the representatives of hosts living in the eastern part of Hungary). The project itself is based on the adaptation of the theory of tourism into practice by presenting existing natural values in the supply portfolio of tourist service providers. A unique natural environment can be found alongside a 120 km-long stretch of River Tisza. These natural values interlink and complete each other with respect to Lake Tisza and River Tisza. Regions and settlements situated further from the specified settlements are also rich in natural values which guests will definitely be pleased to get acquainted with. The six landscape centres (including LHH regions) alongside river Tisza (in the two regions) symbolise the interdependent system of the sample area of the project while a single landscape centre in the Pásztó Minor Region embodies a unique character. A register will be prepared for each landscape centre containing unique natural values that can be involved in the tourist supply and handicraft/economic activities (e.g. basket weaving, floodplain economy) that are or can be built on these natural values. A pictorial English/German-Hungarian professional dictionary summarises the distinctive nature of landscape centres. The education material demonstrating the registers is going to be developed both in conventional and electronic form; its spatial IT appearance on the Internet is considered a special feature. The education material will be supplemented with other information currently missing such as those related to environmentally friendly economy, and the legal context. The methodology allows the adaptation of the method in other regions, even in the whole country. The new qualifying and benchmarking system and the trademark managed by a profession-specific cluster that strengthens network co-operation and controls the development guarantee the achievement of high quality tourism.

Functional Effectiveness and Modern Mechanisms for National Urban Systems Globalization

2019 ◽  
pp. 1022-1040
Author(s):  
Alexey Arkhipov ◽  
Denis Ushakov
Keyword(s):  
Urban System ◽  
International Competition ◽  
Urban Systems ◽  
Competitive Advantages ◽  
Municipal Governance ◽  
Urban Economies ◽  
Economic Relations ◽  
International Economic Relations ◽  
Macroeconomic Indicators

Cities' transformation into active actors of international economic relations and their participation in international competition form a complex of relevant problems about efficiency of relationships between business and government, global competitive advantages of urban economies, quality of municipal governance, and development and international integration of the urban system of the modern countries (including Russia). This chapter examines a development of the modern features of the urban system in Russia, analyzes its macroeconomic indicators, actual problems, and evaluates various scenarios for the development of both individual urban economies and the entire urban system of Russia.

scholarly journals A Reexamination of Firm’s R&D Expenditure Behavior

2020 ◽  
Vol 12 (1) ◽  
pp. 131
Author(s):  
Hsin-Jung Hsieh ◽  
Yen-Chih Liu
Keyword(s):  
Decision Making ◽  
Firm Value ◽  
Economic Activities ◽  
Potential Growth ◽  
Macroeconomic Conditions ◽  
Listed Firms ◽  
Market Competitiveness ◽  
Growth Opportunity ◽  
Long Time ◽  
Knowledge Intensive

Knowledge acts as a crucial element in economic activities. For knowledge-intensive business, R&D activities maintain market competitiveness and create new firm value. R&D expenditure indeed brings forth potential growth opportunities for firm value although the growth may take a long time to achieve. Apart from that, it usually accompanies problems of agency costs and asymmetric information in daily firm operations, which, in turn, may offset the certainty of a firm’s increasing value. This study examines the decision-making on optimal R&D expenditure for listed firms in Taiwan. From January 1986 to December 2013, the data of all the listed firms excluding financial, insurance, and securities firms have been analyzed. In addition, to further explore the differences in decision-making among different macroeconomic conditions, industrial attributes and firms’ characteristics, we divide all samples into subsamples to reexamine. The empirical findings indicate that firms may weigh the cost and benefit of R&D expenditure in its decision, but the driving factor lies in firm’s return on assets (ROA), potential growth opportunity, and capital structure.

Business strategy for environmental social governance practices: evidence from telecommunication companies in Malaysia

2019 ◽  
Vol 16 (2) ◽  
pp. 271-289
Author(s):  
Nur Syuhada Jasni ◽  
Haslinda Yusoff ◽  
Mustaffa Mohamed Zain ◽  
Noreena Md Yusoff ◽  
Nor Syafinaz Shaffee
Keyword(s):  
Business Strategy ◽  
Service Providers ◽  
Value Added ◽  
Telecommunications Industry ◽  
Survival Strategies ◽  
Business Strategies ◽  
Economic Activities ◽  
Content Type ◽  
Social Governance ◽  
Telecommunications Companies

Purpose The present digital era has integrated the conventional telecommunications companies as service providers in this ever-competitive environment. Towards gaining business competitiveness, businesses are operated from the stance of dynamic business model that places focus on both economic activities and, more importantly, value-added benefits. One essential value embedded into business strategies refers to the aspect of sustainability in conjunction to environmental social governance (ESG). Within the context of Malaysia, ESG practices have been expected to grow rapidly in years to come, along with the vision of becoming a digital economy nation, by 2050. The continuous discussions appear to support the significance of implementing ESG practices amidst organizations, which in turn, could enhance a more sustainable economic growth for the country. Although many studies have probed into the dimensions of ESG, little attention has been given to the ESG practices incorporated into business strategy agenda. Design/methodology/approach This paper combed through the literature to retrieve the multi-dimensions of ESG concepts, as well as related in-depth insights into ESG disclosures amongst leading companies established in Malaysia. As for the research design, this study used the content analysis method and the ESG Grid as the benchmarking tool to explore superior commitments amongst its peers. Findings As a result, this study stumbled upon two major outcomes: the pattern of ESG disclosures in telecommunications industry and the approaches in implementing ESG practices in telecommunications companies. These two aspects appear essential to establish a competitive advantage, apart from addressing the issues raised by concerned stakeholders. Research limitations/implications Future studies may explore deeper into comprehending the ESG practices by using the interview method and incorporating other industry or arena. Practical implications The decisions made by the companies to invest in ESG practices mark the ability of a company in devising viable survival strategies within the industry. Originality/value Hence, this study offers several vital insights into the practical value to learn from the best experiences, aside from analyzing the current progress of ESG practices within the context of developing nation.

Infrastructure for the Celestial Jukebox

Popular Music ◽  
2004 ◽  
Vol 23 (3) ◽  
pp. 349-362 ◽  
Author(s):  
PATRICK BURKART ◽  
TOM McCOURT
Keyword(s):  
Global Economy ◽  
Service Providers ◽  
Digital Rights Management ◽  
Customer Relationship ◽  
Cultural Artifact ◽  
Transnational Media ◽  
Home Computers ◽  
Online Music ◽  
Media Firms ◽  
Media Delivery

The vision of a dynamic and intelligent Celestial Jukebox, in which any cultural artifact is available to dedicated appliances or home computers via wired or wireless channels, animates many predictions for the future of media delivery. The chief proponents of this vision are transnational media firms selling hardware, software and content. Despite a prolonged downturn in the global economy for media and software, the technical and legal design of the Celestial Jukebox nears completion. We examine the development and implications of the Jukebox as it is manifested in several online music services available to US consumers (which we term Music Service Providers, or MSPs), in which the ‘Big Five’ record companies (Universal, Sony, Warner, BMG and EMI) provide content and/or hold equity stakes. First, we identify and describe the Celestial Jukebox's key technical components – Customer Relationship Management (‘eCRM’ or ‘CRM’) and Digital Rights Management (‘DRM’) software – and their intermeshing characteristics. We then discuss the implementation of CRM/DRM in MSPs and list the primary stakeholders in the leading MSP systems. We conclude with a discussion of the MSPs' role in advancing what Vincent Mosco terms a ‘pay-per’ society, in which cultural goods are purchased on a transitory, rather than permanent, basis.

Clustering of Economic Activities in Polycentric Urban Regions: The Case of the Randstad

Urban Studies ◽  
2001 ◽  
Vol 38 (4) ◽  
pp. 717-732 ◽  
Author(s):  
Robert C. Kloosterman ◽  
Bart Lambregts
Keyword(s):  
Economic Activities ◽  
Urban Regions

scholarly journals Higher Education Institutions as Knowledge Brokers in Smart Specialisation

2020 ◽  
Vol 12 (7) ◽  
pp. 3044 ◽  
Author(s):  
Riikka Kangas ◽  
Timo Aarrevaara
Keyword(s):  
Higher Education ◽  
Service Providers ◽  
Higher Education Institutions ◽  
Social Dimension ◽  
The Arctic ◽  
High Tech ◽  
Smart Specialisation ◽  
Knowledge Brokers ◽  
Knowledge Intensive

The effectiveness of societal interaction has become a key aspect in evaluating the success of higher education institutions (HEIs) in performing their duties. These factors have been built into institutional funding models, and the funding of research follows a similar approach. External stakeholders are now having to share in undertaking some of the functions that will define higher education institutions’ external activities, societal interaction and impact on society. The European Union’s smart specialisation strategy is such a factor. This initiative allows higher education institutions to implement policies by building regional clusters. The counterparts of higher education institutions in these clusters of smart specialisation are knowledge-intensive enterprises, high-tech service providers, educational institutions, the Arctic Smartness Specialisation Platform and other centers of expertise for smart specialisation. In this paper, we have analysed the role of higher education institutions as knowledge brokers in smart specialisation though a qualitative analysis of 20 interviews conducted during the implementation of the smart specialisation project. Our findings show that the knowledge broker role can be promoted from four perspectives: the social dimension of networks; decision-making and control; cluster building; and exchange elements. The clarification and legitimation of the role of higher education institutions as knowledge brokers in these areas would give smart specialisation more impetus to reach its goals.

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