scholarly journals Önkormányzati kommunikáció a COVID-19 világjárvány okozta krízishelyzetben

2021 ◽  
Vol 2 (3) ◽  
pp. 358-370

Összefoglaló. A COVID–19-járvány kezelésében az önkormányzatok kiemelkedő szerepet kaptak. Tanulmányunkban azt kívánjuk bemutatni, hogy ebben a krízishelyzetben, a járvány magyarországi három hulláma során az önkormányzatok milyen módon kommunikáltak különböző online felületeken (települési honlapok, települési és polgármesteri Facebook-oldalak) a lakossággal. A változó járványhelyzet, a reagálás gyorsaságának szükségessége felhívta a figyelmet arra, hogy milyen fontos az önkormányzatok és a lakosok közötti kommunikáció, illetve az új kommunikációs csatornák alkalmazása. A településtípusok között nem mutatkozott nagy különbség a kommunikáció mikéntjére, jellegzetességeire vonatkozóan, bár a feladatmennyiséget tekintve nyilván más-más kihívásokkal kellett az eltérő méretű önkormányzatoknak szembenézniük. Summary. Local governments had a key and prominent role in tackling COVID-19 pandemic. Their task was to take short-term measures quickly, to organize protection and care for those in need. The main objective of our paper is to present, how local governments communicated with their inhabitants on various online interfaces in this crisis situation. Our analysis covers 54 settlements representing all the different levels of the settlement network from large cities to small villages. We examined the webpages and Facebook pages of local governments and mayors, firstly during the first wave, then during the second and the third waves of the pandemic. Recognizing their responsibility, local governments clearly tried to provide all the information to the inhabitants as quickly as possible. They considered the online interfaces the most effective, but the online communication had typically been complemented by information published on more traditional channels as well. There were no significant difference in terms of the way and characteristics of communication among the different types of settlements, although local governments of different sizes obviously had to face different challenges in terms of the amount of tasks they had to tackle. The communication process was a very difficult task because of the lack of information and the not entirely transparent data provision. Even on the Facebook pages especially suitable for this purpose, interactivity rumbled, and in many cases the questions and suggestions of the inhabitants remained unanswered. It is instructive that, with few exceptions, local authorities do not place emphasis on surveying local needs and opinions. The full range of measures and contact with the public cannot be evaluated from local governmental online communication, but it can be said that the publication of information has changed thematically and has significantly declined in volume and frequency since the first month of the epidemic in March 2020. There were local governments that performed excellently in online communication, i.e. they published regular and relevant information, but there were also some (mainly small settlements) that did not use these channels at all or after a while. The latter may be explained by the fact that the population of the settlement – due to its age composition or the characteristics of Internet use – can be effectively informed mainly through other, traditional channels. There is little doubt that the lack of information available to local governments, declining local empowerment, and growing central management in epidemic management may also have resulted in less and less communication at the local level.

2021 ◽  
Vol 3 ◽  
Author(s):  
Nóra Baranyai ◽  
Boglárka Barsi ◽  
Márta Nárai

Local governments had key and prominent roles in tackling the COVID-19 pandemic. Their task was to take short-term measures quickly and to organize protection and care for those in need. The main objective of our paper is to present how local governments communicated with their inhabitants on various online interfaces in this crisis situation. Our analysis covers 54 settlements representing all the different levels of the settlement network from large cities to small villages. We examined the webpages and Facebook pages of local governments and mayors, first during the first wave and then during the second and third waves of the pandemic. Recognizing their responsibility, local governments clearly tried to provide information to the inhabitants as quickly as possible. They considered the online interfaces the most effective, but the online communication had typically been complemented by information published on more traditional channels as well. There were no significant differences in terms of the way and characteristics of communication among the different types of settlements, although local governments of different sizes obviously had to face different challenges in terms of the amount of tasks they had to tackle. The communication process was a very difficult task because of the lack of information and the not-transparent data provision. Even on the Facebook pages especially suitable for this purpose, interactivity rumbled, and in many cases the questions and suggestions of the inhabitants remained unanswered. It is instructive that, with few exceptions, settlements do not place emphasis on surveying local needs and opinions.


Author(s):  
Iris Xie

The emergence of the Internet has allowed millions of people to use a variety of electronic information retrieval (IR) systems, such as digital libraries, Web search engines, online databases, and Online Public Access Catalogues (OPACs). The nature of IR is interaction. Interactive information retrieval is defined as the communication process between the users and the IR systems. However, the dynamics of interactive IR is not yet fully understood. Moreover, most of the existing IR systems do not support the full range of users’ interactions with IR systems. Instead, they only support one type of information-seeking strategy: how to specify queries by using terms to select relevant information. However, new digital environments require users to apply multiple information-seeking strategies and shift from one information- seeking strategy to another in the information retrieval process.


2017 ◽  
Vol 23 (5) ◽  
pp. 440 ◽  
Author(s):  
Mark Anthony Alindogan ◽  
Eli Ristevski ◽  
Anske Robinson

The aim of this study is to explore local health and wellbeing plans and priorities by Victorian local governments (LGs), specifically to: (1) analyse how LG priority areas are described in comparison to the State-level plan; (2) identify differences between regional and metropolitan health priorities; and (3) identify differences between LGs with high and low socioeconomic status. Content analysis of 79 LG health and wellbeing plans was undertaken. Differences in health and wellbeing priorities between LGs were examined using the t-test for two proportions. In total, 20% of the plans did not specify actions to address health priorities. One in three (34%) did not specify how evaluation will be done. Alcohol and other drugs, gambling and housing were prioritised more by metropolitan LGs, whereas disease prevention was prioritised more in regional LGs. There was no significant difference in health and wellbeing priorities of LGs with high and low socioeconomic status except for gambling. State-level health and wellbeing plans should be sensitive to differences in priorities of LGs. There is a need for local plans to commit to specific actions and evaluation. This analysis provides basis for more community-reflective, State-level planning and calls for more emphasis on identifying actions and evaluation in local level planning.


2015 ◽  
Vol 3 (1) ◽  
pp. 41
Author(s):  
Alketa Bejko ◽  
Etleva Peta ◽  
Belinda Xarba

The development strategies have a very important role in the sustainable development of the regions. As documents they should serve to guide public policy at the local level in those areas where regions have competitive advantages and to coordinate all available resources to achieve the ultimate goal, the improvement of the quality of community life. Albania is still considered as a country with a significant difference in the development of the regions. In this context and in the new conditions which are created by the new administrative reorganization, preparation of the regional development strategies, and integrated these national strategies are an immediate request. This paper aims to assess the necessity of drafting development strategies, as basic documents that define a general framework of strategic development for every region. Another purpose of the study is the analysis of the process of drafting regional development strategies in general and the District Development Strategy of Gjirokastra in particular. The aim is to assess how is going this process and if there were any problem that may have affected the quality of the strategy. The study was conducted by using the method of primary research and take place in the South region of Albania, in local governments of the district of Gjirokastra, in public institutions and non-profit organizations and various businesses at the local level.


Author(s):  
Jari Lyytimäki ◽  
Timo Assmuth

Communication is typically understood in terms of what is communicated. However, the importance of what is intentionally or unintentionally left out from the communication process is high in many fields, notably in communication about environmental and health risks. The question is not only about the absolute lack of information. The rapidly increasing amount and variability of available data require actors to identify, collect, and interpret relevant information and screen out irrelevant or misleading messages that may lead to unjustified scares or hopes and other unwanted consequences. The ideal of balanced, integrative, and careful risk communication can only rarely be seen in real-life risk communication, shaped by competition and interaction between actors emphasizing some risks, downplaying others, and leaving many kinds of information aside, as well as by personal factors such as emotions and values, prompting different types of responses. Consequently, risk communication is strongly influenced by the characteristics of the risks themselves, the kinds of knowledge on them and related uncertainties, and the psychological and sociocultural factors shaping the cognitive and emotive responses of those engaged in communication. The physical, economic, and cultural contexts also play a large role. The various roles and factors of absent information in integrative environmental and health risk communication are illustrated by two examples. First, health and environmental risks from chemicals represent an intensively studied and widely debated field that involves many types of absent information, ranging from purposeful nondisclosure aimed to guarantee public safety or commercial interests to genuinely unknown risks caused by long-term and cumulative effects of multiple chemicals. Second, light pollution represents an emerging environmental and health issue that has gained only limited public attention even though it is associated with a radical global environmental change that is very easy to observe. In both cases, integrative communication essentially involves a multidimensional comparison of risks, including the uncertainties and benefits associated with them, and the options available to reduce or avoid them. Public debate and reflection on the adequacy of risk information and on the needs and opportunities to gain and apply relevant information is a key issue of risk management. The notion of absent information underlines that even the most widely debated risk issues may fall into oblivion and re-emerge in an altered form or under different framings. A typology of types of absent information based on frameworks of risk communication can help one recognize its reasons, implications, and remediation.


2016 ◽  
Vol 16 (2) ◽  
pp. 119
Author(s):  
Marco Garrido-Cumbrera ◽  
Jorge Chacón-García ◽  
Johannes Schädler

The United Nations Convention on the Rights of Persons with Disabilities is a major human rights instrument of the United Nations with the goal of ensuring protection of rights of persons with disabilities. In Article 33, ‘National implementation and monitoring’ establishes, among other things, that States Parties shall implement the Convention and establish or designate a coordination mechanism at government level. This article aims to show the results of implementing Article 33 in Andalucía (Spain) in the context of the European project ‘Planning Inclusive Communities’ led by the University of Siegen (Germany). The methodology used in this study was based on a comparative analysis of data obtained through a series of surveys addressed to local governments in different European regions. This article shows the results obtained in Andalucía region where the Convention is disseminated in various formats, at local levels it shows a low presence, because rati cation have neither led to a legal obligation at lower state levels. Local managers showed disregard for the principles of the Convention and its practical application. This lack of information at local level in uences the methods that Spanish occupational therapists (OT) use with persons with disabilities in occupational centers (OC).


2015 ◽  
Vol 1 (3) ◽  
pp. 41
Author(s):  
Alketa Bejko ◽  
Etleva Peta ◽  
Belinda Xarba

The development strategies have a very important role in the sustainable development of the regions. As documents they should serve to guide public policy at the local level in those areas where regions have competitive advantages and to coordinate all available resources to achieve the ultimate goal, the improvement of the quality of community life. Albania is still considered as a country with a significant difference in the development of the regions. In this context and in the new conditions which are created by the new administrative reorganization, preparation of the regional development strategies, and integrated these national strategies are an immediate request. This paper aims to assess the necessity of drafting development strategies, as basic documents that define a general framework of strategic development for every region. Another purpose of the study is the analysis of the process of drafting regional development strategies in general and the District Development Strategy of Gjirokastra in particular. The aim is to assess how is going this process and if there were any problem that may have affected the quality of the strategy. The study was conducted by using the method of primary research and take place in the South region of Albania, in local governments of the district of Gjirokastra, in public institutions and non-profit organizations and various businesses at the local level.


2021 ◽  
Vol 23 (2) ◽  
pp. 63-67
Author(s):  
ANTON PILSHCHIKOV ◽  

Solving problems at the local level requires the unified activity of both the municipal authorities and representatives of civil society. In this regard, the author attempts to comprehend the concepts of ‘local self-government’ and ‘local community’ in the context of the formation of a cooperative environment in the relationship between them, and also gives his own definition of the term based on existing approaches and views. The essence of this understanding of the local community is to emphasize the uniqueness of the role of local governments and public organizations, as well as individual citizens. The author focuses on the participation of non-profit organizations in this process, which is illustrated by the example of the all-Russian Council of local self-government and projects implemented by this organization, as well as by considering the work of the Association for the promotion of twinning relations of Cologne and Volgograd. The paper concludes that the role of the non-profit sector in the development of local communities needs to be strengthened in Russia. At the same time, it is necessary to change approaches to the definition of the term ‘local community’ in such a way that it reflects the desire to form associations that meet the criteria for involvement in the process of solving local problems that arise for public organizations and local residents (of different focus and different significance for the municipal territory). It is important that local communities have their own opportunities for self-identification against the background of existing associations and have a fruitful influence on the communication process between different communities and allow the exchange of experience in various fields.


2020 ◽  
pp. 109634802095079
Author(s):  
Paula Remoaldo ◽  
Olga Matos ◽  
Isabel Freitas ◽  
Ricardo Gôja ◽  
Juliana Araújo Alves ◽  
...  

A large number of destinations have been experimenting a changeover from the current massified cultural tourism to a creative tourism model. In this new model of tourism, urban territories have been privileged by its implementation, and in the past 20 years, urban studies on cultural and creative industries and initiatives have been taking place in large cities marginalizing small-sized cities and specifically rural areas. This article envisages assessing the differences between rural and urban institutions/platforms, mainly certified by the Creative Tourism Network, in what concerns the practices and offers in creative tourism worldwide. A database of 20 items was organized and a typology was used to categorize the type of territory of intervention for each institution. A total of 24 institutions from several countries were surveyed and a qualitative analysis was done and supported by the narratives of their leaders. Urban areas revealed to have a more active and diverse creative tourism activities. The results provide the need for more consolidated communication strategies and partnerships for these activities to become economically more sustainable. In addition, this research provides researchers and practitioners relevant information of how creative tourism is developed in rural and urban territories, the gaps and lack of information, and all the possible directions toward the development of the creative tourism industry.


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