scholarly journals Functional matrix of administrative processes in medical organizations and expert assessment of their labor input

2020 ◽  
Vol 101 (1) ◽  
pp. 67-72
Author(s):  
S A Mendel ◽  
E A Berseneva
Keyword(s):  
Cost Analysis ◽  
Business Process ◽  
Business Processes ◽  
Arithmetic Mean ◽  
Expert Assessment ◽  
Medical Organization ◽  
Final Grade ◽  
Working Groups ◽  
Definition Of ◽  
Functional Matrix

Aim. To assess the complexity of administrative-economic (auxiliary) business-processes in a medical organization based on functional work matrices. Methods. Using the process approach, the composition of auxiliary business-processes of a medical organization was determined and functional matrices were developed. These included the designation of the work (of the components of the process), the frequency, and the performers of the process. The assessment of the complexity of processes and the components (of the work) was carried out using expert methods and a method of functional-cost analysis. Questioning of the members of the working groups on the development of functional matrices of processes was carried out to assess the complexity of each process and its components. The final grade was based on the calculation of the arithmetic mean except for answers that lay outside three standard deviations from the originally calculated arithmetic mean. The work was carried out in the The Clinical Hospital of the Federal Public Health Institution The Medical Sanitary Unit of the Ministry of Internal Affairs of Russia for the city of Moscow, Moscow, Russia, in 20172019. Results. In the course of the research, 30 supporting business-processes were identified. For each auxiliary business-process, a functional matrix of the work was developed with an assessment of its labour intensiveness. This article provides a functional matrix for business-processes for the organization of internal meetings with an assessment of the labour-intensiveness of the work included in the business-processes, and the results of the assessment of the labour-intensiveness of all the identified business-processes (without working out the components of specific works in detail). Conclusion. A methodological processes approach using functional matrices of work and a functional-cost analysis expert method can be used to assess: the labour-intensiveness of a business-process; the appearance of the most labour-intensive areas of the work; the definition of the main directions for their optimisation. The main problem in studying methodological approaches in the daily practical work of medical organisations is their labour-intensiveness.

scholarly journals Collaborative method to maintain business process models updated

2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet
Keyword(s):  
Case Studies ◽  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Organizational Environment ◽  
Business Process Model ◽  
Business Process Models ◽  
Definition Of ◽  
Over Time

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.

Business Process Management in the Computer Games Industry

2011 ◽  
pp. 383-400
Author(s):  
Fernando Belfo
Keyword(s):  
Organizational Performance ◽  
Business Process ◽  
User Interfaces ◽  
Computer Games ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Computer Game ◽  
Management Approach ◽  
Definition Of

Computer games conceptualization and development are processes that have particular features with significant complexity. The life cycle at computer games development should attend the dynamism, the challenge and the opportunities of the game market. Business process management (BPM) pretends to give an alternative perspective of management to the departmental and hierarchical one. Game firm’s business should be seen with an integrated attitude, incentivising employees from different departments to work together in the same process with a common mission and persecuting same objectives. The importance of integrating the strategic level plans and the task level deployment is crucial for increased alignment and so, organizational performance. This can be better done if there is a process strategy definition, which links strategic initiatives with all needs of a process infrastructure. The processes´ standardizing tendency opens the chance to outsource parts of them bringing possible benefits to game firm and customers. The definition of a clear framework at the strategic level allows lower processes description and global business process architecture specification. Other important aspects of business process management approach at computer games industry should include ownership clarification, performance measurement mechanisms and obviously the identification and activation of improvement opportunities. Author elects business processes customization, integration of flows between firm and its supply chain partners and superior user interfaces using specialized workflow tools as being three improvement opportunities at games industry. In addition to those components, three additional extra concepts are considered critical to have a complete understanding of BPM. They are the conscious process management, the macro process management and the centrality of process. This chapter is going to follow these vectors in order to understand possible opportunities powered by BPM to gain competitive advantages in computer game industry.

Developing B2B Virtual Enterprises

2010 ◽  
pp. 402-408
Author(s):  
Ghazi Alkhatib ◽  
Zakaria Maamar
Keyword(s):  
Web Services ◽  
Business Process ◽  
Business Processes ◽  
Virtual Enterprises ◽  
Composite Services ◽  
Definition Of ◽  
High Level

Nowadays, Web services are emerging as a major technology for achieving automated interactions between distributed and heterogeneous applications (Benatallah, Sheng, & Dumas, 2003). Various technologies are behind this achievement including WSDL, UDDI, and SOAP1. (Curbera, Duftler, Khalaf et. al. 2002) These technologies aim at supporting the definition of services2, their advertisement, and their binding for triggering purposes. The advantages of Web services have already been demonstrated and highlight their capacity to be composed into high-level business process (Benatallah et al., 2003). Usually, composite services (CS) denote business processes and are meant to be offered to users who have needs to satisfy.

Defining Social Business Process Management

2019 ◽  
Vol 11 (1) ◽  
pp. 68-82
Author(s):  
Dalia Suša Vugec
Keyword(s):  
Organizational Performance ◽  
Business Process ◽  
Delphi Study ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Traditional Approach ◽  
Social Software ◽  
The Social ◽  
Definition Of

Business process management (BPM) is a holistic discipline which is focused on improving organizational performance by managing the business processes of the organization. In recent decades, it has been widely accepted and implemented across many different organizations with some success. However, there were some issues regarding the traditional approach to BPM, like the reality-model divide, etc. As a response, a new discipline, called social BPM has emerged which is based on the principles of social software. For the purpose of this article, a Delphi study has been conducted with the aim of defining the social BPM as well as to identify its main characteristics. The results are presented in this article, proposing a single definition of social BPM and the list of its characteristics.

scholarly journals Model-driven support for business process families with the Common Variability Language (CVL)

2020 ◽  
Vol 23 (1) ◽  
Author(s):  
Daniel Calegari ◽  
Andrea Delgado ◽  
Leonel Peña
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Qualitative Evaluation ◽  
Automatic Generation ◽  
Model Driven ◽  
Business Objective ◽  
Graphical Tool ◽  
The Common ◽  
Definition Of

To achieve a business objective, organizations may require variants of the same business process that depend on the context in which they are enacted. Several proposals have emerged to deal with the variability of business processes, focused on the modeling of a so-called process family. The proposals try to avoid modeling each variant separately, which implies duplication and maintenance of the common parts. Few of them also focus on automatically deriving a process variant from the definition of a process family, which is a central and complex task. One of these proposals is the Common Variability Language (CVL), which allows representing variability transparently in a host language. This article aims to explore the use of CVL together with the Business Process Model and Notation (BPMN 2.0) for modeling business process families, and the use of Model-Driven Engineering (MDE) techniques for the automatic generation of process variants. We also present a graphical tool supporting these ideas and a qualitative evaluation of the variability approach by using the VIVACE framework.

Workflow Management Based on Mobile Agent Technology

2011 ◽  
pp. 1615-1623 ◽  
Author(s):  
Marina Flores-Badillo ◽  
Ernesto López-Mellado
Keyword(s):  
Business Process ◽  
Mobile Agent ◽  
Process Management ◽  
Business Processes ◽  
Workflow Management ◽  
Critical Issue ◽  
Agent Technology ◽  
Workflow Management Coalition ◽  
Manufacturing Applications ◽  
Definition Of

Nowadays Information Systems (IS) are designed for individual task execution control allowing coordinating, monitoring, and supporting the logistical aspects of a business process, in other words, the IS has to manage the flow of work through the organization. The WorkFlow Management represents a critical issue for achieving enterprise competitiveness among organizations. Many companies have realized that the business processes (BP) within their organizations, and between the companies and their partners have not been clearly described and there are not enough techniques and methods to automate the processes. The Workflow Management Coalition (WFMC) states that workflow (WF) is concerned with the automation of procedures where documents, information, or tasks are passed to the participants according to a defined set of rules to achieve, or contribute to, an overall business goal (WfMC, 1999). Another definition of WF can be found in (Rusinkiewicz & Seth, 1994) where workflows are activities involving the coordinated execution of multiple tasks performed by different processing entities (persons or machines). A task or process involves a piece of work and a process entity which executes the work. Workflow Management (WFM) is a fast evolving technology which is increasingly being exploited by businesses in a variety of industries. Its primary characteristic is the automation of processes involving combinations of human and machine-based activities (Aalst & Hee, 2002), (Aalst, 1998). A Workflow Management System (WFMS) provides procedural automation of a business process by management of the sequence of work activities and the invocation of appropriate human and/or IT resources associated with the various activity steps. Although the most prevalent use of WFMS is within the office environment in staff intensive operations such as insurance, banking, legal and general administrations, etc, it is also applicable to some classes of industrial and manufacturing applications (WfMC, 1995). WFMS needs to integrate other technologies such that agent technology, which provides flexible, distributed, and intelligent solutions for business process management. This work presents a methodology for mobile agentbased WFMS development. The proposed methodology consists of a modular and gradual specification of the system where a mobile agent guides the process through organizational units and executes different tasks. Several mobile agents evolve through the system executing concurrently their assigned task.

Business Process Management in the Computer Games Industry

2012 ◽  
pp. 1267-1285
Author(s):  
Fernando Belfo
Keyword(s):  
Organizational Performance ◽  
Business Process ◽  
User Interfaces ◽  
Computer Games ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Computer Game ◽  
Management Approach ◽  
Definition Of

Computer games conceptualization and development are processes that have particular features with significant complexity. The life cycle at computer games development should attend the dynamism, the challenge and the opportunities of the game market. Business process management (BPM) pretends to give an alternative perspective of management to the departmental and hierarchical one. Game firm’s business should be seen with an integrated attitude, incentivising employees from different departments to work together in the same process with a common mission and persecuting same objectives. The importance of integrating the strategic level plans and the task level deployment is crucial for increased alignment and so, organizational performance. This can be better done if there is a process strategy definition, which links strategic initiatives with all needs of a process infrastructure. The processes´ standardizing tendency opens the chance to outsource parts of them bringing possible benefits to game firm and customers. The definition of a clear framework at the strategic level allows lower processes description and global business process architecture specification. Other important aspects of business process management approach at computer games industry should include ownership clarification, performance measurement mechanisms and obviously the identification and activation of improvement opportunities. Author elects business processes customization, integration of flows between firm and its supply chain partners and superior user interfaces using specialized workflow tools as being three improvement opportunities at games industry. In addition to those components, three additional extra concepts are considered critical to have a complete understanding of BPM. They are the conscious process management, the macro process management and the centrality of process. This chapter is going to follow these vectors in order to understand possible opportunities powered by BPM to gain competitive advantages in computer game industry.

scholarly journals VALUE ANALYSIS AS A METHOD OF INCREASING THE EFFICIENCY OF BUSINESS PROCESSES OF OIL COMPANIES

2018 ◽  
pp. 36-44
Author(s):  
Anna Nikolaevna Tarasova ◽  
Elena Prokofievna Karlina
Keyword(s):  
Cost Analysis ◽  
Business Process ◽  
Business Processes ◽  
Oil And Gas ◽  
Production Costs ◽  
Value Analysis ◽  
Oil Companies ◽  
Priority Areas ◽  
The Cost ◽  
Oil And Gas Companies

High rates of development of the world economy, unstable dynamics of demand and prices for hydrocarbon raw materials in the international market cause the need to search for domestic reserves to optimize production costs. The modern method of management aimed at solving this problem is the functional cost analysis of business processes, which allows not only to estimate the cost of the business process, but also to identify priority areas and sub-processes that require rationalization. The article highlights the history of the value analysis, its detailed characteristics. As a feature of the value method that differentiates it from the other methods of economic analysis there is given a systematic and complex approach to the studied object. It has been stated that earlier there was not conducted a complex research to find reserves for increasing the efficiency of oil and gas companies. This fact explains the need for the full consideration of the problem. There have been considered the stages of a logical realization of the value method. The algorithm of functional-cost analysis in relation to the oil and gas company is considered on the example of the business process “Exploration”, as a result of which its functional model is built. There have been shown the evaluating criteria of business processes for oil and gas producing companies: efficiency, productivity, cost of the process, operating capacity, duration and adaptability. The value diagram of cost coefficients of functions (sub-processes) has been presented. Detailed calculations of the cost factor for the function-subprocess “Oil and gas forecast” allowed to identify priority areas of cost optimization and to offer indicators for evaluating the effectiveness of the use of functional cost analysis in the implementation of project-oriented management in oil and gas companies.

scholarly journals Optimization of business process management at the enterprise

2020 ◽  
pp. 79-84
Author(s):  
Nataliia Sarai
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Process Approach ◽  
Enterprise Management ◽  
Organization And Management ◽  
Theoretical Generalization ◽  
Definition Of ◽  
The Impact

Purpose. The aim of the article is the development of theoretical, methodological provisions and practical recommendations for determining the content of business process and process approach in management of the enterprise, substantiation of classification features of grouping business processes and identifying indicators of evaluation of business processes of the enterprise and factors influencing their effectiveness. Methodology of research. The theoretical and methodological basis of the study is the position of modern economic theory, scientific works of domestic and foreign scientists to optimize the management of business processes at the enterprise. The following general scientific methods of research are used to achieve this goal: system-structural and terminological analysis – to streamline the conceptual and terminological apparatus regarding the economic content of the category "business process"; grouping, comparison and theoretical generalization – for the study of scientific works on the problems of business process management at the enterprise; inductions and deductions – to study the classification features of business process grouping and identify business process evaluation indicators at the enterprise; abstract and logical – for theoretical generalization and formulation of conclusions. Findings. The necessity of applying the process approach to the organization and management of the enterprise is substantiated. The economic essence of the category "business process" is determined. It is established that a business process is a structured sequence of actions to perform an appropriate type of activity at all stages of the life cycle of the subject activity. Characteristics of business processes: presence of internal and external users; functioning within and between divisions of the company and between different organizations; based on the way in which the organization works. The main characteristics of quality of business processes of the enterprise are determined, namely: effectiveness; efficiency; adaptability; anti-corruption. Originality. There was further development of the definition of the content of the business process and process approach in management of the enterprise are generalized, the classification features of grouping of business processes are substantiated and the possibilities of application of indicators of estimation of business processes of enterprise and factors of influence on their efficiency in management of domestic enterprises are offered. Practical value.Recommendations are proposed which define the conditions for ensuring optimization of business process management at the enterprise, in particular: application of the process approach to enterprise management; use of a scorecard to evaluate the business processes of an enterprise determining the impact of factors on their effectiveness. Key words: process; business process; process approach; indicator; factor; enterprise management.

Business Process Integration within Lightweight Semantic-Enabled Enterprise Service-Oriented Architecture

2013 ◽  
pp. 181-192
Author(s):  
Tariq Mahmoud ◽  
Marc Petersen ◽  
David Rummel
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Process Integration ◽  
Small And Medium Enterprises ◽  
Business Case ◽  
Business Process Integration ◽  
Service Oriented ◽  
Market Factors ◽  
Definition Of ◽  
Integration Service

In the last decade, the Small and Medium Enterprises (SME) market has been enormously raised, and the major vendors are trying to adapt their software to suit it. One important factor to be taken into consideration in such context is the support of internal and external business process integration. Service-oriented systems are offering reasonable business process integration support. However, they lack semantic definition of their service interfaces. The research presented in this chapter tries to solve this issue by proposing a lightweight semantic-enabled enterprise service-oriented framework where services can be semantically grouped based on the domains to which they belong. The proposed framework is merging both business processes and service orientation concepts to provide an agile and flexible enterprise solution that utilizes reusability, better quality, and faster time-to-market factors. This chapter will illustrate this framework, its goals, and outcomes, together with demonstration of a business case built on top of it.

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