scholarly journals Examining the maturity of South Africa’s government departments to implement the Infrastructure Delivery Management System (IDMS)

2021 ◽  
Vol 28 (2) ◽  
pp. 108-142
Author(s):  
Progress Chigangacha ◽  
◽  
Theodore Haupt ◽  
Bankole Awuzie
Keyword(s):  
South Africa ◽  
Data Collection ◽  
Management System ◽  
Quantitative Research ◽  
Provincial Government ◽  
Research Approach ◽  
Survey Period ◽  
Kwazulu Natal ◽  
High Maturity ◽  
Maturity Rating

The purpose of this exploratory study is to examine the maturity of South Africa’s provincial government departments in engaging with the Infrastructure Delivery Management System (IDMS) towards facilitating effective infrastructure delivery. Furthermore, the study sought to formulate evidence-based interventions that could be utilised by these government departments to engender successful delivery of infrastructure assets and associated services to their beneficiaries. This research was descriptive and employed the quantitative research approach. Data was elicited from three provincial government departments in KwaZulu-Natal, South Africa. Structured maturity modelling questionnaires were deployed for data collection from the respondents. The emergent data was analysed using the Statistical Package for the Social Sciences (SPSS), Version 26. A One-Way ANOVA, aimed at enabling a comparative analysis of differences in the degree of maturity between the three provincial government departments that utilise the IDMS, was conducted. Results from the study indicate that the three departments (cases) had a maturity rating between 3 and 4, signifying well-defined and documented standard processes that can be improved over time. However, an IDMS-ready organisation would ideally have a maturity rating at level 5. In addition, the leadership dimension was found to be a driver of all other dimensions, where a high maturity level under this dimension directly correlates with improved maturity in the other dimensions. It is recommended that adequate management and leadership support is needed to improve organisational maturity in relation to IDMS implementation. The study was confined to KwaZulu-Natal, due to the short survey period for information gathering and data collection. The COVID-19 pandemic also had a great impact on the undertaking of some key research processes mostly affecting the research methodology, particularly during data collection. This study is the first of its kind in South Africa to assess the maturity of provincial government departments to implement the IDMS, which is indicative of an evaluation void gap.

Doing More With Less

2019 ◽  
pp. 1-30
Author(s):  
Jonathan Mukwevho ◽  
Mpho Ngoepe ◽  
Patrick Ngulube
Keyword(s):  
South Africa ◽  
Content Analysis ◽  
Data Collection ◽  
Southern Africa ◽  
Soft Power ◽  
Quantitative Research ◽  
Research Approach ◽  
Deep Insight ◽  
Eastern And Southern Africa ◽  
Public Archives

Providing access and usage are the reason for existence of memory institutions such as archive repositories. Despite the importance of the visibility and accessibility of public archive repositories, various scholars concur that these repositories in eastern and southern Africa are not known and are accessed by few people. This chapter utilises the concept of soft power as a framework to examine the visibility and accessibility of public archives repositories in South Africa. A quantitative research approach utilising questionnaires, interviews, content analysis and the observation of landmarks were employed as data collection tools. The findings revealed that collaboration, especially with civil societies, is a key for successful public programming at the lowest cost. It concludes that the concept of soft power can provide deep insight and better understanding on how to develop inexpensive visibility programme, yet capable of attracting a large number of people in a sustainable manner.

scholarly journals Coloured lens : a study of the socio-cultural context of Wentworth in Durban, KwaZulu-Natal, South Africa, towards a photographic documentary

2012 ◽  
Author(s):  
◽  
Natalie Houston
Keyword(s):  
South Africa ◽  
Data Collection ◽  
Cultural Context ◽  
Social Issues ◽  
Primary Data ◽  
Research Approach ◽  
Real Problem ◽  
Grounded Theory Method ◽  
The Social ◽  
Kwazulu Natal

Social issues are a very real problem in South Africa. Violent protests in poorer communities around South Africa indicate a need to better understand negative social realities impacting on communities. This research examined the sociocultural context of Wentworth in Durban, KwaZulu-Natal, South Africa, as shown on the map on page x. The focus of this study was the social and community realities; and the significance of photography in the context of examining these. The aim was to use photography as a research tool as well as to document the data collected. From the data a 118-page book, as shown on page viii, was conceptualised, which captures this community’s social context. Further, the study questioned the use of design practice to support social change. Because of the distinctly “Coloured” nature of Wentworth, literature was sought for the definition, history, current dynamics and complexities of Coloured identity. The literature review highlighted ethics and the strategies that should be adhered to when considering the social nature of photography. For this inquiry a qualitative analysis was conducted using the Grounded Theory method. A collaborative, or participatory research approach, was used for data collection, by working closely with families and health, church and non-governmental groups in Wentworth. Qualitative data collection methods used to gather primary data were photographic documentation and interviews. This research produced a number of key findings regarding socio-cultural problems plaguing the community. Findings deemed photography a rich tool for researching the social and for accurately recording everyday life. The main conclusions drawn from this research were that in-depth studies be conducted on individual problems, utilising greater manpower and funding. In addition, that further research and documentation be undertaken in the community.

Transcription as a Key Phase of Data Analysis in Qualitative Research: Experience from KwaZulu-Natal, South Africa

Field Methods ◽  
2021 ◽  
pp. 1525822X2198948
Author(s):  
Adeagbo Oluwafemi ◽  
S. Xulu ◽  
N. Dlamini ◽  
M. Luthuli ◽  
T. Mhlongo ◽  
...  
Keyword(s):  
South Africa ◽  
Qualitative Research ◽  
Data Analysis ◽  
Data Collection ◽  
Qualitative Data ◽  
Research Experience ◽  
Written Text ◽  
Kwazulu Natal ◽  
Collection Methods ◽  
Qualitative Data Collection

Transforming spoken words into written text in qualitative research is a vital step in familiarizing and immersing oneself in the data. We share a three-step approach of how data transcription facilitated an interpretative act of analysis in a study using qualitative data collection methods on the barriers and facilitators of HIV testing and treatment in KwaZulu-Natal, South Africa.

scholarly journals Academics Perceptions of Electronic Resources at the University of Venda, South Africa

2021 ◽  
Vol 41 (6) ◽  
pp. 424-428
Author(s):  
Alugumi Samuel Ndou ◽  
Wanyenda Leonard Chilimo
Keyword(s):  
South Africa ◽  
Quantitative Research ◽  
Public Access ◽  
Research Approach ◽  
Plagiarism Detection ◽  
Electronic Resources ◽  
Federated Search ◽  
Postgraduate Students ◽  
The University ◽  
Structured Questionnaire

This study examined the perceptions of academic researchers regarding electronic resources (e-resources) provided by the library at the University of Venda (UNIVEN), South Africa. The quantitative research approach and survey research design were adopted to conduct the investigation. Data was collected using a self-administered structured questionnaire randomly distributed to 45 UNIVEN academics. The findings of this study revealed that although academics at UNIVEN find e-resources easy to use, believe the resources improve academic performance, and frequently encouraged postgraduate students to use them, the majority of them had plagiarism concerns and were only moderately satisfied with available e-resources at UNIVEN. This study recommends that the university library should train academics on plagiarism detection. In addition, the library should adopt innovative ways of improving e-resource services, such as providing an Online Public Access Catalogue (OPAC) with advanced and federated search capabilities.

scholarly journals THE USE OF MARKETING AS A TOOL FOR COMPETITIVE ADVANTAGE AMONG POTENTIAL AND PROFESSIONAL FOOTBALL CLUBS IN KZN, SOUTH AFRICA

2020 ◽  
Vol 8 (4) ◽  
pp. 319-335
Author(s):  
Joseph Kolawole Abon ◽  
Keyword(s):  
South Africa ◽  
Competitive Advantage ◽  
Sampling Technique ◽  
Research Approach ◽  
Professional Football ◽  
Mixed Method Research ◽  
Football Clubs ◽  
Kwazulu Natal ◽  
Marketing Activities ◽  
Marketing Actions

Football, as the most popular sport amongst other sports, is a household name in the world and South Africa particularly. This study examines the use of marketing in improving competitive advantage among potential and professional football clubs in KwaZulu-Natal, South Africa. Several sponsorship opportunities that could serve as an impetus to disseminate various club projects are noted to be undermined. Arguably, some of the clubs’ activities are seasonal, and the applicability of marketing by football clubs in the KZN province could not be tactically emphasized. Therefore, the amount of marketing activities in clubs’ seasonal operations is unidentified which poses a challenge in achieving club objectives. This paper argues that it is of importance for the club marketing managers to consider features of each specific season and corporate marketing activities for the development of appropriate marketing actions that could serve as competitive advantages. This study adopts a mixed-method research approach, and a convenient sampling technique with responses from 80 questionnaires were retrieved. Five (5) coaches, 5 club owners, 5 managers, 5 supporters, and 5 players from five football clubs each located in KwaZulu-Natal province were interviewed to extract their understanding of the use of marketing to gain competitive advantage. Findings from the study state that using marketing correctly could improve the chances of potential professional football clubs’ popularity and increase financial gains. Most respondents emphasized that when clubs use a proper marketing strategy with appropriate use of marketing mix, it could position the clubs in the hearts of their supporters and public.

Strategies for Digitizing Records in Academic Higher Education in South Africa

2021 ◽  
pp. 65-78
Author(s):  
Lungile Precious Luthuli ◽  
Thobekile K. Buthelezi
Keyword(s):  
Higher Education ◽  
South Africa ◽  
Information Value ◽  
Research Approach ◽  
Portable Devices ◽  
Academic Institutions ◽  
Digital Platforms ◽  
Kwazulu Natal ◽  
The World ◽  
Analytical Review

Digitizing records ensures that the continuation of information value remains accessible and usable in all academic institutions. The study aimed to establish strategies being used for digitization of records in higher education institutions in South Africa. A case study design was found appropriate to investigate the strategies of digitizing records in KwaZulu-Natal. The study employed the qualitative research approach and collected data from the literature. Content analysis was used for data analysis. Furthermore, the study used an analytical review of empirical findings conversant of digitization of records in academic institutions as the strategy. Literature was reviewed across the world and narrowed down to KwaZulu-Natal intending to trace strategies being used by universities in KwaZulu-Natal. The findings revealed that most records are stored on the digital platforms or network servers that the university manages. Users across the world get access to these records and it gives the platform to download all records. The findings further revealed that records are stored and digitized individually from the portable devices. The study recommended that institutions should offer more training to the staff.

scholarly journals The Nexus of Service Quality, Student Satisfaction and Student Retention in Small Private Colleges in South Africa

2020 ◽  
Vol 10 (7) ◽  
pp. 179
Author(s):  
Chukuakadibia Eresia-Eke ◽  
Nokulunga Ngcongo ◽  
Tumelo Ntsoane
Keyword(s):  
South Africa ◽  
Service Quality ◽  
Student Retention ◽  
Student Satisfaction ◽  
Private Colleges ◽  
Quantitative Research ◽  
Business Performance ◽  
Business Success ◽  
Research Approach ◽  
Context Specific

Small private colleges provide an important service to society while operating in a dynamic and competitive environment. The inability to operate in a manner that delivers desirable levels of satisfaction to students can prove fatal, more so given the relatively small size of their student populations. So, for these colleges, student retention is a critical condiment of business success and so the pursuit of service quality becomes amplified. In acknowledgement of the subjective nature of service quality that makes service quality studies very context specific, this empirical study takes a quantitative research approach to investigate the extent of association, if any, between service quality dimensions, student satisfaction and student retention in the specific context of small private colleges in South Africa. Study findings indicate the existence of statistically-significant positive (though moderate) associations between dimensions of service quality and student satisfaction as well as between student satisfaction and student retention. Though results ought not to be generalized, the study’s findings nonetheless, bode useful lessons for small private colleges, if the quest for improved business performance, based on student retention, is to be realized.

scholarly journals eThekwini Municipality’s intranet for augmenting knowledge–sharing in the organisation

2012 ◽  
Vol 14 (1) ◽  
Author(s):  
Udo R. Averweg
Keyword(s):  
South Africa ◽  
Local Government ◽  
Knowledge Sharing ◽  
Information Sharing ◽  
Quantitative Research ◽  
Research Approach ◽  
Maturity Level ◽  
Organisational Context ◽  
Metropolitan Municipalities

Background: The age of technology, where information and knowledge perform important roles in the organisational context, creates an opportunity for local government organisations (such as metropolitan municipalities) in South Africa to support knowledge–sharing. One such technology that supports knowledge–sharing is an intranet. If an intranet is not effectively managed, knowledge–sharing in an organisation shall not be augmented.Objective: To investigate whether or not an intranet augments knowledge–sharing in the selected organisation of eThekwini Municipality.Methods: In this study a quantitative research approach was adopted.Results: The results of this survey suggest that firstly the intranet appears to be at a medium maturity level; secondly, whilst there is information sharing, the intranet does not appear to be effective as a knowledge–sharing structure; and thirdly there appears to be scope for improvement of the content on the intranet. The implication thereof is that eThekwini Municipality’s recently formed Municipal Institute of Learning (MILE) may be ideally poised to address the identified shortcomings.Conclusion: Intranet technology plays an important role in an organisation by enabling the effective acquisition, sharing and presentation of knowledge. Because of this an intranet must be effectively managed to readily augment knowledge–sharing in the organisational context of local government organisations (such as metropolitan municipalities) in South Africa.

Organisational Culture and Environmental Performance of Hospitality Firms in South Africa

2019 ◽  
Vol 10 (3) ◽  
pp. 575 ◽  
Author(s):  
Olawale FATOKI
Keyword(s):  
South Africa ◽  
Environmental Sustainability ◽  
Environmental Performance ◽  
Structural Equation ◽  
Quantitative Research ◽  
Organisational Culture ◽  
Research Approach ◽  
Hospitality Sector ◽  
Sustainability Initiatives ◽  
The Impact

The purpose of the study is to investigate the impact of organisational culture on firm environmental performance in the context of the hospitality sector. The study used the quantitative research approach with descriptive and causal research design. The Denison organisational culture questionnaire was used to measure organisational culture. The Denison questionnaire contains four traits namely involvement, consistency, adaptability and mission. The questionnaire was distributed among 500 owner/managers of formal hotels and guest accommodations in South Africa. Data gathered were analysed using descriptive statistics and structural equation modelling. The results of the study indicate that the four traits of organisational culture (involvement, consistency, adaptability and mission) have significant positive impacts on the environmental performance of firms in the hospitality sector. The findings of the study can assist firms in the hospitality sector to understand the significance of internal intangible factors such as the organisational culture in the implementation of environmental sustainability initiatives.

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