scholarly journals Management Styles And Cultural Differences: Bridging The Productivity Gap In The Implementation Of Information Technology

Author(s):  
John E. Merchant ◽  
Sylnovie Merchant

This research project reports on a study of cultural values (work values) of different nationalities around the world as it relates to the implementation of Information Technology. It is an on?going study of workers from several nations and what cultural/work values they bring to the work environment. For multinational corporations with worldwide information systems, this study provides them with realizations of what approaches to take in dealing with different nationals. At the same time, it is an attempt to develop and test a model for classifying nationalities based upon their cultural orientations and the type of orientation that they feel most comfortable working in: formal or informal.

Author(s):  
Paula De la Cruz-Fernandez

A multinational corporation is a multiple unit business enterprise, vertically managed, that operates in various countries, called host economies. Operations beyond national borders are controlled and managed from one location or headquarters, called the home economy. The units or business activities such as manufacturing, distribution, and marketing are, in the modern multinational as opposed to other forms of international business, all structured under a single organization. The location of the headquarters of the multinational corporation, where the business is registered, defines the “nationality” of the company. While United Kingdom held ownership of over half of the world’s foreign direct investment (FDI), defined not as acquisition but as a managed, controlled investment that an organization does beyond its national border, at the beginning of the 20th century, the United States grew to first place throughout the 20th century—in 2002, 22 percent of the world’s FDI came from the United States, which was also home to ten of the fifty largest corporations in the world. The US-based, large, modern corporation, operated by salaried managers with branches and operations in many nations, emerged in the mid-19th century and has since been a key player and driver in both economic and cultural globalization. The development of corporate capitalism in the United States is closely related with the growth of US-driven business abroad and has unique features that place the US multinational model apart from other business organizations operating internationally such as family multinational businesses which are more common in Europe and Latin America. The range and diversity of US-headquartered multinationals changed over time as well, and different countries and cultures made the nature of managing business overseas more complex. Asia came strong into the picture in the last third of the 20th century as regulations and deindustrialization grew in Europe. Global expansion also meant that societies around the world were connecting transnationally through new channels. Consumers and producers globally are also part of the history of multinational corporations—cultural values, socially constructed perceptions of gender and race, different understandings of work, and the everyday lives and experiences of peoples worldwide are integral to the operations and forms of multinationals.


Author(s):  
Amel B. Zakour

This chapter introduces national culture as a possible factor accounting for the differences in information technology adoption and use between countries. Based upon culture theory and the technology acceptance model (TAM), the author offers a conceptual model aiming at better understanding IT acceptance across countries of different cultures. It has been argued that six value dimensions—individualism/collectivism, power distance, uncertainty avoidance, masculinity/femininity, high/low context, and polychronism/monochronism—act as moderators of the TAM relationships. Furthermore, the author aims at helping IT designers and IT managers all over the world to understand why certain national cultural values may be congruent or not with the IT to be designed or implemented.


Author(s):  
Norhayati Zakaria ◽  
Shafiz A. Mohd Yusof

The world continues to be driven by the rapid development of information technology and globalization. Not surprisingly, the working environments that have been projected to grow the fastest are all related to the usage of computers, the Internet, and information systems. With globalization, many multinational corporations (MNCs) are increasingly employing virtual teams (VTs). It was reported that 137 million workers worldwide are involved in some form of remote electronic work (Solomon, 2001).


Author(s):  
Sylnovie Merchant ◽  
John E. Merchant

While there has been a great deal of research on the application and implementation of Information Technology (IT), there is less research on the variables which can contribute to the successful strategic implementation of IT Strategy and its relation to the cultural/work values of the people involved in the implementation. This chapter presents a model that outlines an approach to consider in relating the correlation of IT Strategy and implementation to the Culture and Work values of the individuals in a particular cultural setting. Surveys were administered to working adults in Hong Kong, Taiwan, China and the United States in an attempt to determine how culture would dictate their attitude to IT issues. Questions were asked in order to capture their orientations in the work environment as well as what factors would be motivators to them in a work environment. Through chi-square and ANOVA tests, it was found that significant differences existed.


Author(s):  
Romayne Smith Fullerton ◽  
Maggie Jones Patterson

Crime stories attract audiences and social buzz, but they also serve as prisms for perceived threats. As immigration, technological change, and globalization reshape our world, anxiety spreads. Because journalism plays a role in how the public adjusts to moral and material upheaval, this unease raises the ethical stakes. Reporters can spread panic or encourage reconciliation by how they tell these stories. Murder in Our Midst uses crime coverage in select North American and Western European countries as a key to examine culturally constructed concepts like privacy, public, public right to know, and justice. Working from close readings of news coverage, codes of ethics and style guides, and personal interviews with almost 200 news professionals, this book offers fertile material for a provocative conversation. The findings divide the ten countries studied into three media models. The book explores what the differing coverage decisions suggest about underlying attitudes to criminals and crime and how justice in a democracy is best served. Today, journalists’ work can be disseminated around the world without any consideration of whether what’s being told (or how) might dissolve cultural differences or undermine each community’s right to set its own standards to best reflect its citizens’ values. At present, unique reporting practices persist among the three models, but the Internet and social media threaten to dissolve distinctions and the cultural values they reflect. There is a need for a journalism that both opens local conversations and bridges differences among nations. This book is a first step in that direction.


10.28945/3117 ◽  
2007 ◽  
Author(s):  
Sylnovie Merchant

While there has been a great deal of research on the application and implementation of Information Technology (IT), there is less research on the variables which can contribute to the successful diffusion and implementation of IT within an organization. This paper looks at the relationship between the cultural/work values of the people involved and IT adoption. Three cultures and the correlation of their cultural/work orientations and the adoption of IT via the Technology Adoption Model (TAM). Findings suggest a correlation between some of the variables in the two models used.


2021 ◽  
Vol 5 (2) ◽  
pp. 9-22
Author(s):  
Grazina Ciuladiene ◽  
Karolina Walancik ◽  
Viktorija Sevcuvianec

Cultural orientation is conceptualized as a moderator variable of behavior. People of different ethnic groups possess cultural orientations different from those of the majority. Assuming cultural homogene-ity across all people of a given nation-state may lead to neglecting the potentially multi-layered nature of national cultural values. Cultural differences offer guidelines to equip oneself better in personal communication (Yi 2021). This study examines the cultural value orientations of Lithuania’s Russian diaspora, who in 2015 made up of 4.8% national average. The research question was concerned with characteristics of value orientations concerning four dimensions of Hofstede’s cultural value orientation. A total of 193 respon-dents of the target group completed the adopted Yoo, Donthu, and Lenartowicz’s (2011) questionnaire CVSCALE. The study explored ethnic-based intra-country cultural differences and similarities providing a greater understanding of the societal differences in value orientations.


Author(s):  
Andrew Brown ◽  
Christopher T. Flinton ◽  
Josh Gibson ◽  
Brian Grant ◽  
Barrie Greiff ◽  
...  

While technology, globalization, and litigation have brought remarkable changes, many good, there are negative consequences as well. Changes in the psychological contract driven by these three forces have created a climate of organizational risk and security vulnerability. This is particularly the case in the world of information technology, in which “knowledge entrepreneurs” prioritize their own security and career over loyalty to the company. Globalization challenges the closeness necessary to build loyalty. Feelings go underground and managers may be unaware of the estranged and resentful employee on the path to committing fraud or sabotage. Because of sensitivity to litigation, employees’ behavior may not be observed or documented. If management is not alert and responsive to the changes taking place in the culture, the work environment may slowly evolve into one that supports behavior and attitudes that are both damaging to the employees and dangerous for the organization.


Author(s):  
Fanny Fransisca

As the development of information technology, the more influence on a variety of organizations and agencies, especially the world of work environment in which there were kinds of data processing, that was difficult if only done by a manual system or the systems that were classified into non effective system. Nowadays, UPTD BSPM Banten province has been applied for non effective system. Despite of its data processing already used computer but the application was microsoft office. As the solution of these problems required an effective system that was Human Resources Information System that will provide better performance in data processing at UPTD BSPM Banten Province. By the existence of the system, it will provide even more comfort in the process of data processing and it also provides information services fast, precise and accurate.


Author(s):  
Jeanette N. Cleveland ◽  
Lynn M. Shore ◽  
Kemol Anderson ◽  
Lena-Alyeska Huebner ◽  
Diana Sanchez

This chapter discusses diversity and diversity management within the United States and globally and presents the historical underpinnings of the systematic efforts to increase heterogeneity at the workplace. Starting with social exclusion, the authors describe the historical approaches to addressing the challenges that come with increasing diversity, including governmental endeavors, human resource management, diversity management, and inclusion. In addition, developments in other parts of the world such as Europe and Asia are compared, elaborating on the cultural differences that contribute to these variations. The chapter offers a brief review of the evolving definitions of discrimination and diversity management as well as the emerging group- and macro-level theories of diversity in the literature. Next, the parameters of a diverse and inclusive work environment are articulated along with how an ideal diverse inclusive workplace might be conceptualized. Finally, the authors provide a preliminary outline of steps to achieving this ultimate goal.


Sign in / Sign up

Export Citation Format

Share Document