scholarly journals Managerial intellectual capital on the internationalization of commercial banks in Kenya

Author(s):  
Philip Omondi Peters ◽  
Timothy Chrispinus Okech

Managerial intellectual capital is one of the attributes of a global mindset, associated with knowledge, skill level, and creation of an organization competitive advantage. This paper sought to delve into the concept of internationalization of commercial banks by examining the relationship between managerial intellectual capital and internationalization of commercial banks in Kenya. The paper used positivism philosophical approach and adopted cross-sectional descriptive research design. The target population was top and middle level managers in commercial banks in Kenya. Data was collected using a structured questionnaire and analyzed using Statistical Package for Social Sciences (SPSS) version 22.0 to obtain both descriptive and inferential statistics.  In addition, Structural Equation Modelling (SEM) was used to establish the influence of managerial global mindset attributes on internationalization of commercial banks in Kenya. The study established that there was a significant and positive relationship between human capital, relational capital and structural capital as attributes of managerial intellectual capital and internationalization of commercial banks in Kenya. Further, the study established that human capital, relational capital, and structural capital have significant influence on the success of internationalization strategy of commercial banks in Kenya. Thus, structural capital, human capital and relational capital, which are the managerial intellectual capital attributes, jointly influence the success of the internationalization of commercial banks in Kenya. It is therefore recommended that when appointing managers, the management of commercial banks should consider factors such as an individual’s knowledge of global industry, global value networks, and global organization.

2020 ◽  
Vol 21 (6) ◽  
pp. 1053-1084
Author(s):  
John Salinas-Ávila ◽  
René Abreu-Ledón ◽  
Johnny Tamayo-Arias

PurposeThe purpose of this paper is to provide empirical evidence on the relationships between the dimensions of intellectual capital (IC) and the generation of knowledge in public universities.Design/methodology/approachAn online survey was developed and administered in Colombia. A total of 209 researchers participated in the study. Data were collected through IC measurements concerning the research mission of the universities. Scientific publications from the respondents and the citations received were taken as proxies for the generation of knowledge. To test the hypotheses, structural equation modeling was used.FindingsHypotheses proposing a positive association between the dimensions of IC, namely, human capital, structural capital, and relational capital, and the generation of knowledge were tested. The findings highlight that human capital is indirectly and positively related to the generation of knowledge through relational capital, as well as through the path of structural capital-relational capital.Practical implicationsThe study suggests that directors of research at universities could improve the results of this activity by analyzing and understanding the dimensions of IC that contribute to the development of scientific capacities and the generation of knowledge.Originality/valueThis is one of the first studies that has examined the interrelationships between the dimensions of IC at universities and the generation of knowledge.


2016 ◽  
Vol 41 (1) ◽  
pp. 61-73 ◽  
Author(s):  
Hardeep Chahal ◽  
Purnima Bakshi

Executive Summary Intellectual capital has recently been receiving increased attention from both academic communities and practitioners, and is identified as an important strategic asset which provides sustainability and yields better performance. It also gives rise to the view that the organizations which possess skilled, creative, and distinctive knowledgeable employees along with supportive organizational structures and systems, and maintains cordial customer relations contribute in achieving superior organizational position. Hence, it is important to understand to what extent intellectual capital is efficiently utilized by specific sectors in creating value for organizations ( Kamath, 2007 ). The present study aims to develop, establish, and empirically validate the intellectual capital scale in the banking sector, in the context of emerging economies like India. Data were collected from three executives each (including one manager and two senior employees) from 144 branches of 21 public and seven private commercial banks operating in Jammu city, India. The three senior most executives were purposively selected because of being more knowledgeable and experienced. The study established the intellectual capital scale as a multidimensional scale comprising human capital, relational capital, and structural capital. All the three dimensions were found to significantly contribute to the intellectual capital, among which relational capital contributed relatively more, followed by human capital and structural capital. Relational capital consists of important items like meeting with customers, customer feedback, and knowledge and regular customer interaction. Similarly, human capital dimension consists of significant items like employee creativity, devoted staff, training and education, experience, attitude, and innovative employees. Structural capital is a composite of valuable items like structure, systems, information technology, capabilities, culture, empowerment, and service quality which helps in developing intellectual capital. The research findings can help bank managers in determining how to generate value using human, structural, and relational capital. For instance, the study findings offer valuable insight into how the managers can improve bank’s structural capital by encouraging innovation ability among employees, positive culture, and strengthening information technology in terms of continuously updating software and hardware. The study is limited to public and private commercial banks operating in Jammu city. In future, the scale validation can be undertaken to investigate whether the three-dimensional intellectual capital scale can be generalized for other industries and countries.


2019 ◽  
Vol 7 (4) ◽  
pp. 440-449 ◽  
Author(s):  
Partiwi Dwi Astuti ◽  
Anis Chariri ◽  
Abdul Rohman

Purpose: This study aims to examine the association between intellectual capital and competitive advantage in the hotel industry in Bali Province, Indonesia. The interrelationship between components of intellectual capital –human capital, relational capital, structural capital – were tested in this study, and testing was also carried out for the association of intellectual capital – represented by structural capital – with competitive advantage. Methodology: Data was collected using a self-administered questionnaire. A total of 172 questionnaires were sent to general managers of three-, four- and five-star hotels in Bali Province. A total of 109 questionnaires were returned and could be analysed (a 63% response rate). The analysis was performed using covariance-based structural equation modeling with AMOS 21.0 software. Main Findings: The findings show that between the components of intellectual capital there is a positive and significant association: human capital with relational capital, human capital with structural capital and relational capital with structural capital. The findings also show that structural capital has a significant positive association with a competitive advantage. Implications: Mobilising and utilising human capital as much as possible can create and enhance relational capital and structural capital. Willingness to realise, utilise, compile and develop organizational knowledge enables long-term competitive advantages to be achieved. Novelty: This study examines the association of intellectual capital – facilitated by structural capital – and competitive advantage, which researchers have not done before in the hotel industry.


2020 ◽  
Vol 28 (1-2) ◽  
pp. 41-51
Author(s):  
Philip P. Omondi ◽  
Joyce W. Ndegwa ◽  
T. C. Okech

Purpose – tо study sought to delve into social capital and commercial banks' internationalization in Kenya drawing on the internationalization concept. Design/Method/Approach. The research adopted a positivist philosophical approach and used a descriptive cross-sectional research design targeting top and middle-level managers in Kenya's commercial banks. Data was collected using a structured questionnaire and analyzed using SPSS version 22.0 for both descriptive and inferential statistics. Structural Equation Modelling was used to establish the influence of social capital on commercial banks' internationalization in Kenya. Findings. The findings established a significant and positive relationship between the components of social capital: inter-cultural empathy, inter- personal impact and diplomacy, and commercial banks' internationalization. Practical implications. The results have significant consequences: Firstly, social capital has a positive and statistically significant relationship with commercial banks' internationalization. Secondly, all dimensions of social capital affect the acquisition of foreign market knowledge and financial resources. Thirdly, the use of individuals' social capital often changes during internationalization. Originality/Value. The study's novelty demonstrates the interaction of commercial banks' managers in Kenya on the application of social capital as an internationalization orientation process. Research Limitations/Future Research. The research contributes to the advancement of location theory. It opens avenues for future research to establish what extent social capital is beneficial to banks that have ventured into international markets. Paper type – empirical.


2017 ◽  
Vol 18 (1) ◽  
pp. 84-99 ◽  
Author(s):  
Boris URBAN ◽  
Gabriël Coenraad Daniël Stoltz JOUBERT

Intellectual capital (IC) as the knowledge‐based equity of organizations is increasingly recognised as an important value contributor to performance. By building on previous research, the study examines the IC components of human capital, structural capital and relational capital as they relate to organisational performance. Following past international studies, a model is developed and statistically tested. A survey is administered to firms across several industries and data is analysed employing structural equation modelling. Recognising that replications and extensions of IC studies are vital to knowledge development, comparisons with international studies are made. The results provide support for the hypotheses where relationships between the IC components and performance are evident. These findings suggest that it is crucial for an organisation to optimise the utilisation of its human capital for the sake of optimising its structural capital, which leads to higher performance. By positioning the study in terms of IC literature, the study offers the ability to compare the present study findings with similar findings across countries.


Author(s):  
Marco Nuñez ◽  
Joaquin Nunez ◽  
Roger Alejandro Banegas Rivero ◽  
María Nélida Sánchez Bañuelos

<p class="Abstract"><span lang="EN-US">The purpose of this research is to address the degree of association among intellectual capital dimensions (human capital, structural capital and relational capital)</span><span lang="EN-US">. For this reason, a quantitative methodology and a non-experimental design were used. Using Pearson correlation, structural equation modeling and linear regression we tested the study hypotheses. Through a sample of 103 companies from Cajeme, Mexico, a positive and significant association was found among intellectual capital dimensions, </span><span lang="EN-US">whose results provided empirical evidence that human capital can explain to structural capital and relational capital in organizations.</span></p>


2018 ◽  
Vol 7 (2) ◽  
pp. 50
Author(s):  
João Soares-Faria ◽  
Helena Santos-Rodrigues ◽  
Beatriz Araújo ◽  
Cláudia Valente

Objective: Nursing services are considered strategic in the functioning of health organizations, therefore the study of intellectual capital (human capital, structural capital, relational capital of nursing services) in innovation as a contribution to decision policies, practice and research. The main focus is to promote critical thinking on the condition of nursing services in an innovative perspective. This study aims to adapt and validate the psychometric properties of the Questionnaire of Intellectual Capital and Innovative Capacity (already used in business management, automobile) and apply it to the Nursing Services (QICICNS).Methods: A cross-sectional and quantitative study was carried out on a sample of 1,388 Portuguese nurses enrolled in the Nurses’ Order. For the analysis of the psychometric properties of the instrument we used the factorial analysis of main components with varimax rotation of the scale items and the calculation of the Cronbach Alpha coefficient.Results: The QICICNS analysis revealed good internal consistency (global scale = 0.95, constructs between 0.83 and 0.97) and good quality of the items (KMO = 0.95), with four factors being extracted: human capital, relational capital, structural capital and innovation.Conclusions: The positive indices of internal consistency and the sensitivity of this questionnaire show the validity of the reliable and robust data collection instrument in the studied context. Implications for nursing management: QICICNS, due to its multifaceted nature, can be a management tool in the decision making support by nursing managers. The characteristics of each intellectual capital construct may influence the management of services and future investigations.


Author(s):  
Kateřina Kuralová ◽  
Klára Margarisová

The purpose of this paper is to examine the extent and quality of intellectual capital disclosure at Czech public universities in relation to information need of identified stakeholders – students. This research is based on the theoretical framework for voluntary intellectual capital disclosure, the proposed intellectual capital disclosure index, the identification of stakeholders including their information need as well as the content analysis of the universities’ annual reports has been applied. The quality of disclosed information on intangible resources in public universities in the Czech Republic is in the middle level. In the highest quality is disclosed relational capital, followed by structural and human capital. Information need of students is highest for information falling under the relational capital followed by structural capital and human capital. This study opens new approach regarding intellectual capital disclosure including suggested recommendations for Czech public universities, as there was no research related to the issue conducted in the past.


Author(s):  
Anak Agung Putu Gede Bagus Arie Susandya ◽  
Putu Diah Kumalasari ◽  
Ida Ayu Ratih Manuari

The purpose of this study is to analyze the role of green intellectual capital on competitive advantage of Lembaga Perkreditan Desa (Balinese Financial Institution). The study tested by using data collected from a sample of 120 respondents that were randomly picked from 35 Lembaga Perkreditan Desa in Denpasar. Findings suggested that green human capital, green relational capital, and green structural capital affect competitive advantage at 17.6%. Furthermore, green human capital and green structural capital had positive effect on competitive advantage. Meanwhile, green relational capital did not affect competitive advantage. The eco-friendly concept remains a critical factor to gain company’s competitive advantage. This study provides insight into green innovation research field.


2020 ◽  
Vol 21 (6) ◽  
pp. 1107-1124
Author(s):  
Zhining Wang ◽  
Shaohan Cai ◽  
Mengli Liu ◽  
Dandan liu ◽  
Lijun Meng

PurposeThe aim of this paper is to develop a tool measuring individual intellectual capital (IIC) and investigate the relationship between self-reflection and IIC.Design/methodology/approachThis study developed a theoretical model based on social cognitive theory and the literature of self-reflection and intellectual capital (IC). This research collected responses from 502 dyads of employees and their direct supervisors in 150 firms in China, and the study tested the research model using structural equation modeling (SEM).FindingsThe results indicate that three components of self-reflection, namely, need for self-reflection, engagement in self-reflection and insight, significantly contribute to all the three components of IIC, such as individual human capital, individual structural capital and individual relational capital. The findings suggest that need for self-reflection is the weakest component to impact individual human capital and individual relationship capital, while insight is the one that mostly enhances individual structural capital.Practical implicationsThis paper suggests that managers can enhance employees' IIC by facilitating their self-reflection. Managers can develop appropriate strategies based on findings of this study, to achieve their specific goals.Originality/valueFirst, this study develops a tool for measuring IIC. Second, this study provides an enriched theoretical explanation on the relationship between self-reflection and IIC – by showing that the three subdimensions of self-reflection, such as need, engagement and insight, influence the three subdimensions of IIC, such as individual human capital, individual structural capital and individual relational capital.


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