scholarly journals Chapter 2 of Network Performance and Quality of Service: Determination of Key Performance Indicator (KPI)

2018 ◽  
Author(s):  
Sigit Haryadi
Keyword(s):  
Performance Indicators ◽  
Network Performance ◽  
Performance Indicator ◽  
Quality Parameters ◽  
International Standards ◽  
Telecommunication Service ◽  
Key Performance Indicator ◽  
Target Values ◽  
Qos Parameters

Contents of the Chapter: 1.The contents of Telecommunication Service Performance Indicators; 2.Procedure of Key Performance Indicators Determination; 3.Target Values Determination; 4.Examples of the KPI (Key Performance Indicator); 5.Details of Quality Parameters in the Various International Standards; 5.1.ITU-T QoS Parameters; 5.2.ETSI- QoS Parameters; 5.3.3GPP QoS Parameters; 5.4.GSM Association Parameters

Key Performance Indicators Analysis for Quay Container Crane Performance Assessment (Case Study at Jakarta International Container Terminal)

2021 ◽  
Vol 2 (2) ◽  
pp. 115
Author(s):  
Mufti Imam Pekih ◽  
Adelina Sembiring ◽  
Sugeng Santoso
Keyword(s):  
Performance Indicators ◽  
Performance Indicator ◽  
Container Terminal ◽  
Management Tool ◽  
Container Port ◽  
Key Performance Indicator ◽  
Heavy Load ◽  
Container Loading ◽  
Container Crane ◽  
Loading And Unloading

<p><span lang="PT-BR">PT Jakarta International Container Terminal (JICT) is the largest container port in Indonesia. Currently, JICT capacity is 2.5 million TEUs (Twenty-foot Equivalent Units) per year, it continues to strive to improve international services and is supported by adequate container loading and unloading equipment. The requirement to establish common standards in different types of container port equipment and identify performance indicators to assess the performance of container handling equipment has increased. Although the Quay Container Crane (QCC) operating system may be different at each container terminal, there are similarities in its main movements, namely: Main Hoist, Trolley, Gantry, and Boom. By knowing the clock metric for each movement, it is possible to determine the Key Performance Indicator (KPI) that has been adopted and assess the performance of the Quay Container Crane (QCC). The results of the study identified that the value of MMBF (Mean Move Between Failures) decreased due to the accumulation of long-lasting heavy load operations, while the number of maintenance activities for machine parts and working hours continued to increase. Key Performance Indicator (KPI) as a management tool can guide QCC inspections and the results can provide useful insights for improving the performance of equipment and container loading and unloading operations in the future.</span></p>

scholarly journals Key Performance Indicators Of Public Universities Based On Quality Assessment Criteria In Thailand

2011 ◽  
Vol 4 (9) ◽  
pp. 9 ◽  
Author(s):  
Kritsana Sukboonyasatit ◽  
Chaiwit Thanapaisarn ◽  
Lampang Manmar
Keyword(s):  
Quality Assessment ◽  
Performance Indicators ◽  
Public Universities ◽  
Performance Indicator ◽  
Key Performance Indicators ◽  
Public University ◽  
Key Performance Indicator ◽  
The Public ◽  
Corporate Goals ◽  
Strategic Context

The research objective was to develop public universities key performance indicators. Qualitative research and interviews were employed with each public universitys senior executive and quality assessors. The sample group was selected by the office of the public sector development commission and Thailands public universities can be separated into three groups based on their quality assessment score: 1) the high scoring group, 2) the moderate scoring group, and 3) the low scoring group. The results showed that the high scoring group had set a clear strategic context such as vision, mission, core values and corporate goals. In the case of the moderate scoring group it was found that some sections of the strategic context, such as the vision and mission, had already been defined, but corporate goals were yet to be determined. The strategic context was not clear and remained inactive for the low scoring group. In additional, each public university should establish two different sets of key performance indicators; first, a common key performance indicator which is aligned with the public university mission to enhance macro education, and which can be separated by five assessment perspectives as follows: 1) to produce graduates, 2) to promote and expand the universitys research, 3) to provide academic services, 4) to preserve and promote the arts, culture and heritage, and 5) to manage the university. The second specific key performance indicator should be aligned with the universitys strategic context, especially its vision and goals.

scholarly journals Implementasi Program Corporate Social Responsibility Dalam Meningkatkan Citra PT. Khotai Makmur Insan Abadi Tenggarong Seberang

2019 ◽  
Vol 7 (4) ◽  
pp. 438
Author(s):  
Yunita Evarista
Keyword(s):  
Qualitative Research ◽  
Program Implementation ◽  
Performance Indicator ◽  
Sampling Technique ◽  
Analysis Method ◽  
Key Performance Indicator ◽  
Good Relation ◽  
Corporate Social ◽  
The Impact

This research aims (i) to find the implementation and form of CSR program which is conducted by PT. Khotai Makmur Insan Abadi and  (ii) to find the impact of implementation CSR towards the image of PT Khotai Makmur Insan Abadi (PT KMIA).This research is a descriptive qualitative research. The determination of this research uses purposive sampling technique. The data collection uses observation, interview, and documentation. The data analysis of this research is using Miles & Huberman’s analysis method. The result of this research shows that CSR PT KMIA indicated by 8 programs Development & Society Empowerment. CSR implementation conducted effectively appropriate with purpose and significance of the CSR program. It is supported by the result of research measured using key performance indicator used by the researcher. Program implementation CSR PT KMIA certainly can creates  the view of society. For the conclusion, implementation CSR PT KMIA has been done optimally, that is to creates a good relation with the society. The suggestion for PT KMIA are to increase their focus on CSR program environmental sector and UKM, in other hand PT KMIA needs to apply financial transparency, and to defend the image of PT KMIA. 

Information security governance as key performance indicator for financial institutions

2009 ◽  
Vol 38 (38) ◽  
pp. 161-167 ◽  
Author(s):  
Dmitry Kryukov ◽  
Raimonds Strauss
Keyword(s):  
Information Security ◽  
Financial Performance ◽  
Financial Institutions ◽  
Performance Indicators ◽  
Performance Indicator ◽  
Financial Institution ◽  
Key Performance Indicator ◽  
Security Governance ◽  
Stakeholder Groups ◽  
Information Security Governance

Information security governance as key performance indicator for financial institutions Due to their nature financial institutions and their performance are in constant focus of attention from different stakeholder groups. These groups according to their functions and interests are implementing different sets of key performance indicators for financial institution performance assessment. In the proposed paper authors present a hypothesis of information security governance being a financial institution key performance indicator. Authors provide high level overview of existing situation in key performance indicator domain for financial institutions. The overview of stakeholder groups interested in financial institution performance management is provided. In the same way as corporate governance is treated as financial and operational performance reflecting and influencing factor, information security governance as a component of corporate governance, according to authors' opinion, should be treated as key performance indicator for financial institutions. In the paper the most indicative financial performance indicators as well as their calculation methods are defined for financial institutions. The paper contains overview of information security assessment models and researches in this field. Authors have chosen information security maturity model to use in testing hypothesis. The paper contains description of calculation methodology for financial performance indicators and information security maturity indicators. The hypothesis has been proved performing analysis of correlation between calculated financial performance indicators and information security governance model indicators for chosen Latvian financial institutions.

Building a Weighted Performance Indicator Concept Utilized The Respondent’s Opinion Approach

2021 ◽  
Author(s):  
Terttiaavini ◽  
Yusuf Hartono ◽  
Ermatita Ermatita ◽  
Dian Palupi Rini
Keyword(s):  
Performance Appraisal ◽  
Balanced Scorecard ◽  
Performance Indicators ◽  
Performance Indicator ◽  
Minimum Weight ◽  
Performance Appraisals ◽  
Method Performance ◽  
The Balanced Scorecard ◽  
Rule Method

Abstract This study discusses building the concept of weighting performance indicators based on respondents' opinions. The opinion of respondents has the power to provide an assessment. So far, the performance appraisal is determined based on the Balanced Scorecard method, AHP, Topics, and others where the dimensions of this method are limited. In companies, performance appraisals are carried out by the HR Department. The specified indicator is sometimes too high, therefore it is considered achieved. The most flexible approach in which the determination of indicators is determined by the respondent who will implement the rule. Weighted performance indicators are constructed by developing an association rule method and ranking method. Performance appraisal structures in the form of multi values ​​and multidimensional can be built using this concept. Items that meet the support value and minimum weight are determined based on the higher frequency. This concept is a new proposal from a mining method developed to produce a performance appraisal model that can be applied to various needs.

scholarly journals PERANCANGAN KEY PERFORMANCE INDICATORS KINERJA SUPPLY CHAIN PT. XYZ DENGAN PENDEKATAN BALANCED SCORECARD

2018 ◽  
Vol 5 (1) ◽  
Author(s):  
Joko Hardono
Keyword(s):  
Supply Chain ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Performance Indicators ◽  
Performance Indicator ◽  
Key Performance Indicators ◽  
Key Performance Indicator ◽  
Hierarchy Process

Pengukuran kinerja Supply Chain PT. XYZ hanya melihat dari produktivitas perusahaan. Produktivitas hanya mampu mengukur kinerja proses internal, pada proses internal dalam satu hubungan rantai pasok. Perusahaan perlu merancang model pengukuran kinerja supply chain secara keseluruhan dan terintegrasi dalam suatu hubungan kausal, mulai dari pemasok, proses internal kepada pelanggan, untuk mengetahui efektivitas perusahaan rantai pasokan. balanced scorecard memenuhi perspektif yang diperlukan. Model balanced scorecard digunakan sebagai kerangka kerja untuk merancang Key Performance Indicator (KPI) dari kinerja supply chain PT. XYZ. KPI adalah desain berdasarkan 4 perspektif, yaitu: proses internal, pelanggan, pembelajaran dan pertumbuhan dan perspektif keuangan. Pembobotan untuk menentukan prioritas antara perspektif dan KPI dilakukan dengan menggunakan Analytical Hierarchy Process (AHP). Hasil dari analisis dihasilkan 20 KPI. perspektif proses internal yang berisi 9 KPI dengan berat total 21,0%, perspektif pelanggan berisi 6 KPI dengan berat total 42,6%, Belajar dan perspektif pertumbuhan berisi 4 KPI dengan berat total 17,5%, perspektif Pemegang Saham mengandung 1 KPI dengan total berat 19,0. Kata kunci: Key Performance Indicator, Supply Chain, Balanced Scorecard, Analytical Hierarchy proceses

IMPACT OF REVENUE ACCOUNTING POLICIES ON KEY PERFORMANCE INDICATORS

2021 ◽  
Vol 2 (3) ◽  
pp. 16-23
Author(s):  
G. A. ARUTYUNYAN ◽  
◽  
M. A. VAKHRUSHINA ◽  
Keyword(s):  
Internal Control ◽  
Performance Indicators ◽  
Business Strategy ◽  
Performance Indicator ◽  
Management Accounting ◽  
Key Performance Indicators ◽  
Theoretical Approaches ◽  
A Performance

The article highlights the theoretical approaches for determination of a performance indicator as a tool for management accounting and internal control of a business, on the basis of which various decisions regarding business strategy and personnel motivation may be made. The analysis showed that it is important not only the approach of their definition, but also the data for determination of these indicators. The article provides recommendations for the preparation of accounting policies for revenue accounting in accordance with IFRS 15, which may significantly affect the performance indicators of the company.

scholarly journals FRAMEWORK COBIT 4.1 UNTUK AUDIT SISTEM INFORMASI PADA PERWAKILAN BADAN KEPENDUDUKAN DAN KELUARGA BERENCANA NASIONAL (BKKBN) PROVINSI ABCD

2018 ◽  
Author(s):  
Indah Hartati
Keyword(s):  
Family Planning ◽  
Performance Measurement ◽  
Performance Indicators ◽  
Performance Indicator ◽  
Family Welfare ◽  
Main Task ◽  
Key Performance Indicator ◽  
National Plan ◽  
Process Maturity ◽  
Equipment And Supplies

Agency 's National Population and Family Planning (BKKBN) ABCD Province (BKKBN) has the main task to prepare a national plan policies sceara comprehensive and integrated so as to realize a happy little family welfare by limiting the number of births and spacing pregnancies by making family planning. At this time there is no information system audit in Sub Section Equipment and Supplies, especially on the level of service performance measurement procurement, maintenance, care and borrowing that can meet the needs of the organization, so that institutions do not yet know with certainty the existence of problems in the procurement of services, maintenance, maintenance must be addressed. Performance measurement refers to the standard COBIT 4.1 framework on Domain DS1, DS10 and DS12.Key Performance Indicator (KPI) DS 01 that must be implemented are: Increased operational services to the user continuously. Review agreements and contracts every 1 week in order to stay updated information systems technology. Key Performance Indicator (KPI) DS10 that must be implemented are: Training/training to address the issues/problems that are routinely encountered has been done faithfully 3 (three) months. DS12 implemented Key Performance Indicators monitoring the use of the assets given, supervision of the use of formal facilities, evaluation/monitoring.The results obtained conclusions, the DS1, DS10 and DS12 on Domain Delivery and Service are supplied by the Sub-Section Equipment and Supplies to the BKKBN ABCD Province in general are defined at the level of process maturity, there is evidence that the institution is aware of the problems that must be addressed, and have been processed using methods that have been standardized in the solution, has clearly defined the steps that will be used to support the service . In general, the approach to the management of the process has been well organized.

scholarly journals DOES MARKETING RELATE TO FINANCE? – “MARKETING IS FINANCE?” THEORETICAL PERCEPTION

2014 ◽  
Vol 9 (2) ◽  
Author(s):  
Elvira Fetahu
Keyword(s):  
Value Chain ◽  
Performance Indicators ◽  
World Wide ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Market Evolution ◽  
Financial Metrics ◽  
The World ◽  
Wide Experience

As market develops and grows continuously and internationalizes, the confusion among companies increases regarding their orientation of the business. They find it each day more difficult to grab new shares in the market, to capture and gain new customers, to hold their clientele, to increase continuously their customers’ satisfaction, to position properly in the market and to face competition, as well as to answer to the spontaneity of the market evolution.  This tells for an increasing role of marketing in the companies’ organization, and of course in their performance and profitability. Even this necessity, the top management and other departments, but especially the finance ones are often debating on the marketing role and its contribution in the overall profit of the company, as marketing is very much oriented and familiar with performance indicators rather than financial results and profit in itself. There are views recently which emphasize that marketing is finance too, as it completes the value chain and realizes indirectly all the company’s targets. To this logic it has become necessary to measure its performance not only using marketing KPI (Key Performance Indicator) but financial metrics too. The study aims to show the reasons why marketing and finance are closely related and why “marketing is finance”. This is a deduction-induction-deduction theoretical review and treatment of the question, based on some facts and arguments both, from the world wide experience, as well as from Albanian reality of business and marketing.

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