Quality Evaluation of Health Information Systems: A Systematic Literature Review (Preprint)

2020 ◽  
Author(s):  
René Noël ◽  
Carla Taramasco ◽  
Gastón Márquez
Keyword(s):  
Literature Review ◽  
Health Information ◽  
Systematic Literature Review ◽  
Quality Evaluation ◽  
Health Information System ◽  
Care Quality ◽  
Assessment Process ◽  
Current Scenario ◽  
Patient Care Quality ◽  
Critical Components

BACKGROUND Evaluating Health Information System (HIS) quality is strategically advantageous for improving patient care quality. Nevertheless, there is little research evidence identifying and describing what standards, processes, and tools are used to evaluate HIS quality. OBJECTIVE This study aims to illustrate, detail, and discuss the current scenario regarding the standards, norms, processes, and tools used to evaluate HIS quality. METHODS We conduct a systematic literature review (SLR) using review guidelines focused on software and systems. We examined seven electronic databases (Scopus, ACM, ScienceDirect, Google Scholar, IEEE Xplorer, the Web of Science and PubMed) to search and select primary studies. Three researchers and three collaborators participated in the review and quality assessment process of the studies. RESULTS We identified 17 primary studies that have been published in journals and conferences. We found that most of the primary studies address quality evaluation from a management perspective. Second, there is little explicit and pragmatic evidence on the processes and tools that allow evaluation of HIS quality. CONCLUSIONS To promote quality evaluation of HISs, it is necessary to define mechanisms and methods that operationalize the standards and norms of HISs. Additionally, it is necessary to create metrics that measure the quality of the most critical components and processes of HISs. CLINICALTRIAL Does not apply to our study

scholarly journals Information System Management in Health Institutions of Kosovo: Case Study

2021 ◽  
Vol 4 (2) ◽  
pp. 54
Author(s):  
Afrim Loku ◽  
Nadire Shehu Loku ◽  
Lindita Loku
Keyword(s):  
Information System ◽  
Health System ◽  
Health Information ◽  
Health Information System ◽  
Care Quality ◽  
System Quality ◽  
Fully Integrated ◽  
Concept Model ◽  
Health Institutions

Introduction: The main point in this paper is dedicated to the role and importance of the information system in public institutions with emphasis on health system: system preparation, establishment, implementation, and its application.Objective: The aim of this study is to increase the awareness and importance of health information system in health institutions and management and, to present a concept model of health information system to health institutions in Kosovo.  Results: Presented Health Information System model shows the benefits and the role if implemented. The main aspects this concept takes in consideration is overall network, strategic flexibility and cost-reducing. Conclusion: This study highlights the benefits possible when new electronic health information system is fully integrated in health system of Kosovo. This case study illustrates the importance of developing new health information system that meets the actual challenges of health system, improve the system quality, usage and care quality.    Received: 21 February 2021 / Accepted: 5 August 2021 / Published: 5 November 2021

Lesson study: an exploration of its translation beyond Japan

2018 ◽  
Vol 7 (3) ◽  
pp. 217-229 ◽  
Author(s):  
Sarah Seleznyov
Keyword(s):  
Professional Development ◽  
Systematic Review ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Lesson Study ◽  
English Language ◽  
Review Of The Literature ◽  
Content Type ◽  
Critical Components ◽  
The Uk

Purpose The purpose of this paper is to explore the popularity of Japanese lesson study (JLS) beyond Japan and the challenges this translation might pose. It notes that there is not a universally accepted definition of lesson study (LS) and seeks to identify the “critical components” of JLS through a review of the literature. It then uses a systematic literature review of recent studies of the implementation of LS with in-service teachers beyond Japan to analyse the models of LS used against these seven critical components in order to explore the degree of fidelity to the Japanese model. Design/methodology/approach A broad review of the literature on JLS available in the English language identifies seven “critical components”. A systematic literature review of 200 recent English language studies of the implementation of LS with in-service teachers beyond Japan is then carried out. Articles published between 2005 and 2015 are explored, including peer reviewed articles, scientific journals, book chapters and PhD dissertations. This systematic review enables an analysis of the models of LS used in studies from beyond Japan against the “seven critical components” of JLS. Findings The analysis shows that there is not an internationally shared understanding of Japanese lesson study (JLS) and that many of the missing components are those which distinguish LS as a research process, not simply a collaborative professional development approach. It also reveals that UK LS models seem particularly far from the Japanese model in those critical components which connect teachers’ knowledge and understanding within groups, to knowledge and understanding that exists beyond it. The study discusses whether these differences could be attributed to structural or cultural differences between Japan and other nations. Research limitations/implications The search for descriptions of the JLS is limited to articles available in the English language, which, therefore, represent a quite limited body of authority on the “critical components” of LS. The systematic review is similarly limited to English language articles, and there is a clear bias towards the USA, with the Far East and the UK making up the majority of the remaining studies. The study suggests that future research on LS beyond Japan should consider teachers’ attitudes towards the research elements of the process as well as their skills and confidence in carrying out research into practice. Practical implications The study strikes a note of caution for schools wishing to implement JLS as an approach to teacher professional development in the UK and beyond. Japan’s systemic approach has embedded LS experience and expertise into the education system, meaning a uniform approach to LS is much more likely. In addition, other systemic challenges may arise, for example, UK professional development time and resources is not designed with JLS in mind and may therefore require a significant reworking. Originality/value Whilst several systematic reviews of LS have explored its growth, geographical spread, impact and key features, this study provides a different perspective. It analyses whether and to what degree the “lesson study” models these studies describe align with the literature on JLS, and the implications of this for researchers and practitioners.

scholarly journals Service Quality in Tourism: A Systematic Literature Review and Keyword Network Analysis

2019 ◽  
Vol 11 (13) ◽  
pp. 3665 ◽  
Author(s):  
Park ◽  
Jeong
Keyword(s):  
Network Analysis ◽  
Literature Review ◽  
Service Quality ◽  
Systematic Literature Review ◽  
Quality Evaluation ◽  
Tourism Industry ◽  
Critical Issues ◽  
Service Quality Evaluation ◽  
Keyword Network ◽  
Tourism Service

The tourism industry has received increasing attention as it has become one of the fastest developing business sectors around the world. Service quality in tourism has come to be regarded as an important impetus for economic growth; however, the focus on tourism service quality has not yet been satisfactorily or comprehensively reviewed. Therefore, we conducted a systematic literature review combining bibliometric, citation network and keyword network analysis. We selected the top five tourism journals from the SCOPUS database and then collected papers according to their keywords. Our results revealed the critical issues, topics, and changes over time regarding research on tourism service quality. The critical issues included the important impact of service quality on tourist behavior and service quality evaluation, and topics comprised (1) tourist satisfaction, (2) sustainable issues in tourism, (3) value of service quality for customers, (4) restaurant service quality, (5) customers’ perceptions of tourism, (6) service quality evaluation in tourism, and (7) service quality’s influence on customer behavior. Furthermore, the keyword network analysis results revealed the most influential keywords.

scholarly journals Systematic literature review on university website quality

2022 ◽  
Vol 25 (1) ◽  
pp. 511
Author(s):  
Ala' Hasan Saleh ◽  
Rasimah Che Mohd Yusoff ◽  
Nur Azaliah Abu Bakar ◽  
Roslina Ibrahim
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Interface Design ◽  
Information Quality ◽  
Quality Evaluation ◽  
Evaluation Model ◽  
Quality Factors ◽  
Quality Model ◽  
Specific Content ◽  
Website Quality

Website is a necessity for organizations to enable users worldwide to access their information and gain a competitive edge over others. The diversity of websites makes assessing website quality a difficult task. The aim of this paper is to identify the issues faced in the quality evaluation of university websites, the models and the factors used for evaluating university website quality. Systematic literature review was used to identify and synthesize related scholarly research papers. Findings show that there is a lack of study on university website quality compared to business websites; website designers did not have the appropriate knowledge on the interface design; and the website quality evaluation is complex since there is no specific evaluation model. Webqual 4.0 model was used to evaluate the quality of universities' websites. From 24 studies, initially 79 quality factors were extracted. After performing comparison, filtration and memoing, six quality factors were identified: information quality, specific content, usability, web appearance, service interaction quality, and functionality. This study makes a useful contribution in developing university website quality model by extending the Webqual 4.0 model.

scholarly journals Soft Computing and Decision Support System for Software Process Improvement: A Systematic Literature Review

2021 ◽  
Vol 2021 ◽  
pp. 1-14
Author(s):  
He Xiaolong ◽  
Zhao Huiqi ◽  
Zhong Lunchao ◽  
Shah Nazir ◽  
Deng Jun ◽  
...  
Keyword(s):  
Literature Review ◽  
Software Development ◽  
Soft Computing ◽  
Systematic Literature Review ◽  
High Performance ◽  
Software Process Improvement ◽  
Assessment Process ◽  
Development Effort ◽  
Software Project ◽  
Software Development Effort

Software project development is very crucial, and measuring the exact cost and effort of development is becoming tedious and challenging. Organizations are trying to wind up their project of software development within the agreed budget and schedule successfully. Traditional practices are inadequate to achieve the current needs of the software industry. Underestimation and overestimation of software development effort lead to financial implications in the form of resources, cost of staffing, and budget of developing the software project. Soft computing (SC) approaches and tools deliver an addition of techniques for anticipating resistance to the deception, defect, incomplete truth for traceability and ambiguity, low arrangement cost, and strength. A large amount of SC approaches is prevailing in the literature to accomplish way-out to difficulties precisely, practically, and speedily. The approaches of SC can give better prediction, high performance, and dynamic behavior. SC deals with computational intelligence which integrates the concept of agent paradigm and SC. The proposed study presents a systematic literature review (SLR) of the approaches, tools, and techniques of SC used in the literature. The study presented a comprehensive review by searching the defined keywords in the popular libraries, filtered the paper, and obtained most relevant papers. After the selection of the papers, the quality assessment process of the included papers has been done in order to determine the relevancy of the papers. The study will help researchers in the area of research to devise novel ideas and solutions to overcome the existing issue on the basis of this study as evidence of the literature.

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