scholarly journals Analisis Maturity Level Layanan dan Produktivitas Sumber Daya Manusia berdasarkan Business Goal 15 COBIT 4.1 (Studi Kasus : Dinas Komunikasi dan Informatika Provinsi Jawa Timur)

Repositor ◽  
2020 ◽  
Vol 2 (5) ◽  
pp. 667
Author(s):  
Cyndya Nandhany ◽  
Siti Mukaromah ◽  
Arista Pratama
Keyword(s):  

Dinas Komunikasi dan Informatika (Diskominfo) Provinsi Jawa Timur merupakan salah satu instansi pemerintah di Provinsi Jawa Timur yang berperan membantu Gubernur Provinsi Jawa Timur dalam menyiapkan bahan yang diperlukan dalam pemerintahan pada bidang komunikasi dan informasi dalam lingkup provinsi Jawa Timur. Penyebarluasan informasi dan pelayanan publik melalui Teknologi Informasi dan Komunikasi (TIK) di Jawa Timur merupakan tugas utama Diskominfo Provinsi Jawa Timur. Berdasarkan data struktural, hasil observasi, dan penelitian terdahulu diperoleh bahwa mayoritas jumlah staf merupakan Aparatur Sipil Negara (ASN) yang berasal dari instansi pemerintah lain sehingga terbatasnya pemahaman terhadap urgensi dan perkembangan TI, sistem informasi belum sepenuhnya terintegrasi karena minim pemberdayaan sumber daya manusia dan pengembangan sistem membutuhkan pihak ketiga, serta pembagian tugas pokok pegawai belum dibagi secara merata, maka diperlukan analisis maturity level. Penelitian ini bertujuan untuk menganalisis maturity level layanan dan produktivitas sumber daya manusia pada Diskominfo Procinsi Jawa Timur. Pelitian dilaksanakan dengan melakukan observasi, studi literatur, penentuan business goal, pengumpulan data bukti melalui wawancara, penentuan dan analisis maturity level, serta penentuan hasil temuan beserta rekomendasi. Layanan dan produktivitas sumber daya manusia berkaitan erat dengan Business Goal 15 pada perspektif internal COBIT 4.1 tentang meningkatkan dan menjaga produktivitas operasional dan staf. Hasil pengukuran maturity level menunjukan bahwa layanan dan produktivitas sumber daya manusia pada Diskominfo Provinsi Jawa Timur sebesar 3,005477646 yaitu pada level 3 (defined), yang berarti telah didefinisikan kebijakan dan pelaksanaan standarisasi terhadap proses-proses penting seperti arsitektur informasi, infrastruktur TI, pelatihan dan pendidikan pengguna, serta manajemen layanan/insiden, meski belum bersifat formal dan menyeluruh.

2018 ◽  
Vol 23 (2) ◽  
pp. 95-106
Author(s):  
Mahendra Sunt Servanda ◽  
Achmad Benny Mutiara

The use of information and communication technology in a company gives an important contribution for the achievement of business objectives. PT Perusahaan Gas Negara, especially in the Business Solutions and Services Operations (BSSO), plays a significant role in the utilization of information and communication technology assets to PT Perusahaan Gas Negara. It takes a good IT governance for BSSO to improve the efficiency and effectiveness of IT usage. Audit of IT governance maturity using COBIT 4.1. Maturity model level used to determine the maturity level of IT usage in the enterprise with a scale of 0 (non-existent) to 5 (optimized). This study focused on two domains namely Plan and Organise (PO) and Monitor and Evaluate (ME) model to measure the maturity level of IT maturity levels in PT Perusahaan Gas Negara. From this study, the results of the maturity level domain PO is 3.13 and ME is 2.98, it can be given the conclusion that the maturity level of IT governance at PT PGN is in level 3 (defined). At this level means that all the procedures in the company are standardized and documented, but the company is still not able to detect the deviations that have occurred.


Author(s):  
I Ketut Adi Purnawan

 Implementation of  Information Technology (IT) in an organization require significant costs with high risk  of  failure [3]. Managing data is  a matter that must be done continuously by the organization and accompanied by monitoring and measurement of achievement that has been done as to meet the aspect of integrity, availablility. In this study using COBIT as a frame work in preparing the guidelines for information technology governance at PT.  X  on  DS11,  which  focuses  on  management of  data  about  the  level  of  concern  for management (management awareness) and  maturity level (maturity level).  The study and analysis indicates that the level of concern for management (management awareness) PT. X already on a fairly level and maturity level for the current maturity level (as is) at level 3 (defined process) and to the expected level of maturity located at level 5 (optimized). From the overall study results showed that PT. X has recognized that the data is an important organizational asset.


2016 ◽  
Vol 6 (1) ◽  
pp. 38
Author(s):  
Yuni Cintia Yuze ◽  
Yudi Priyadi ◽  
Candiwan .

The importance of information and the possible risk of disruption, therefore the universities need to designed and implemented of the information security.  One of the standards that can be used to analyze the level of information security in the organization is ISO/IEC 27001 : 2013 and this standard has been prepared to provide requirements for establishing, implementing, maintaining and continually improving an information security management system. The objective of this research is to measure the level of information security based on standard ISO/IEC 27001: 2013 and modeling systems for information security management. This research uses descriptive qualitative approach, data collection and validation techniques with tringulasi (interview, observation and documentation). Data was analyzed using gap analysis and to measure the level of maturity this research uses SSE-CMM (Systems Security Engineering Capability Maturity Model). Based on the research results, Maturity level clause Information Security Policy reaches level 1 (Performed-Informally), clause Asset Management reaches level 3 (Well-Defined), clause Access Control reaches level 3 (Well-Defined), clause Physical and Environmental Security reaches level 3 (Well-Defined), clause Operational Security reaches level 3 (Well-Defined), Communication Security clause reaches the level 2 (Planned and Tracked). Based on the results of maturity level discovery of some weakness in asset management in implementing the policy. Therefore, the modeling system using the flow map and CD / DFD focused on Asset Management System.


2012 ◽  
Vol 6 (2) ◽  
pp. 126
Author(s):  
Benny Ranti ◽  
Johan Tambotoh

Salah satu pilar utama atau domain dari pengelolaan teknologi informasi (TI) adalah investasi TI. Oleh karena itu, strategi untuk mengelola investasi TI sangat penting untuk mendukung keberhasilan pelaksanaan pengelolaan TI (IT Governance). Perusahaan perlu mengetahui tingkat kematangan dari manajemen investasi TI yang dapat membantu mengelola investasi TI dengan benar. Penelitian ini melakukan pengukuran terhadap peningkatan level kematangan manajemen investasi TI pada perusahaan BUMN setelah mengaplikasikan studi kelayakan finansial berdasarkan Generic IS/IT Business Values oleh Ranti, pada setiap tahap investasi TI serta meningkatkan struktur organisasi TI dengan membentuk IT steering committee. Hasil dari penelitian ini menunjukkan bahwa level kematangan manajemen investasi TI meningkat dari level 1 menjadi level 3. One of the key pillars or domains of Information Technology (IT) Governance is IT investment. Therefore, the strategy to manage IT investment is essential to support the successful implementation of IT Governance. Companies need to know the maturity level of IT investment management that can help them managing the IT investment properly. This research measures the increase of IT investment management maturity level of a state-owned company in Indonesia (BUMN) after applying the Financial Feasibility Study based on Ranti's Generic IS/IT Business Values in each IT investment stage as well as improving IT organization structure by forming IT Steering Committee. The result of this study indicates that the level of IT investment management maturity has increased from level 1 to level 3.


Semantic Web ◽  
2020 ◽  
Vol 12 (1) ◽  
pp. 143-161 ◽  
Author(s):  
Mads Holten Rasmussen ◽  
Maxime Lefrançois ◽  
Georg Ferdinand Schneider ◽  
Pieter Pauwels

Actors in the Architecture, Engineering, Construction, Owner and Operation (AECOO) industry traditionally exchange building models as files. The Building Information Modelling (BIM) methodology advocates the seamless exchange of all information between related stakeholders using digital technologies. The ultimate evolution of the methodology, BIM Maturity Level 3, envisions interoperable, distributed, web-based, interdisciplinary information exchange among stakeholders across the life-cycle of buildings. The World Wide Web Consortium Linked Building Data Community Group (W3C LBD-CG) hypothesises that the Linked Data models and best practices can be leveraged to achieve this vision in modern web-based applications. In this paper, we introduce the Building Topology Ontology (BOT) as a core vocabulary to this approach. It provides a high-level description of the topology of buildings including storeys and spaces, the building elements they contain, and their web-friendly 3D models. We describe how existing applications produce and consume datasets combining BOT with other ontologies that describe product catalogues, sensor observations, or Internet of Things (IoT) devices effectively implementing BIM Maturity Level 3. We evaluate our approach by exporting and querying three real-life large building models.


SAGE Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 215824402110373
Author(s):  
Ana Maria Magalhães Correia ◽  
Claudimar Pereira da Veiga ◽  
Carlos Otávio Senff ◽  
Luiz Carlos Duclós

This research analyzes the maturity level of business processes with the application of the Process and Enterprise Maturity Model (PEMM) in the light of Enterprise Architecture (EA). This is qualitative research, cross-sectional, and in the form of a multiple case study performed in science and technology parks in Brazil. A questionnaire conducted by semi-structured interviews, non-participant observations, and document analysis to gather information on the processes was applied to achieve the proposed objective. The finding revealed that 75% of the analyzed parks show signs that processes’ maturity results in optimal performance (Level 3) and can be integrated with other internal processes, maximizing the performance of these parks. Only one park was at Level 2, indicating that business processes led to better results when implemented from one organization. This study shows that even when enterprise capability is at Level 3, this does not help the process enablers rise from Level 2 to Level 3. This study’s originality lies in its showed that the maturity level of the analyzed parks and in making comparisons to identify discrepancies and future actions, considering their responsibility to transfer knowledge from science and technology institutions to the public and private sector.


2018 ◽  
Author(s):  
Syukhri ◽  
Nizwardi Jalinus ◽  
Ganefri

This study was conducted to determine maturity level of Delivery and Support process on the implementation of the Academic Information System Padang State University, according to the criteria in the Control Objectives for Information and Related Technology (COBIT). Processes evaluated were (1) Ensure Continuous Service, (2) Manage Service Desk and Incidents, and (3) Manage Data. The method used in this study is a questionnaire with the appropriate research subjects RACI diagram mapping, and direct observation of Academic Information Systems, State University of Padang. The findings showed the maturity level of the process ensure continuous service, manage service desk and incidents, and manage data in the implementation of the Academic Information System Padang State University is located on level 3 (the process is defined). Results of evaluation of the maturity level is fundamental in determining the proposed improvements to the management of the State University of Padang in order to improve the service.


2018 ◽  
Vol 4 (1) ◽  
pp. 1-11
Author(s):  
Andika Bayu Hasta Yanto ◽  
Ahmad Fauzi ◽  
Rifky Permana ◽  
Ricki Sastra
Keyword(s):  
Ad Hoc ◽  
Level 3 ◽  
Level 1 ◽  

Sehubungan dengan tata kelola TI, perludigunakan suatu standar yang baik untuk melihatpengelolaan TI yang ada. COBIT (ControlObjectives for Information and RelatedTechnology) sebagai salah satu alat dalampengukuran tata kelola TI dapat digunakan untukmelihat tata kelola TI yang ada. Domain Plan andOrganise (PO) dan Aquire and Implement(AI) sangat tepat dilaksanakan pada saat ini,karena organisasi yang sedang membentukstruktur dan bentuk baru. Tingkat kematangan(maturity level) yang ada pada setiap proses TI yangterdapat dalam domain Plan and Organise (PO) danAquire and Implement (AI) pada PT. PrimasentaResources Indonesia rata -rata pada tingkat 1,753dan masih berada pada level 1 (initial/ad-hoc),walaupun ada 3 (tiga) proses TI yang sudahberada di level 2 (repeatable but intuitive). Untukdapat mencapai tingkat kematangan yangdidinginkan (expected maturity level) di level 3(defined process) maka semua prosedur yangdisyaratkan di tiap proses harus dipenuhi. Untukmencapai level 3 (defined process), mengacu padastandarisasi COBIT maka setiap organisasi harusmemiliki mekanisme dan prosedur yang jelasmengenai tata cara dan manajemen proses investasiteknologi informasi, dan mengkomunikasikan sertamensosialisasikan dengan baik di seluruh jajaranmanajemen organisasi.


Respati ◽  
2020 ◽  
Vol 15 (2) ◽  
pp. 37
Author(s):  
Febrian Destyanto ◽  
Kusrini Kusrini ◽  
Henderi Henderi

INTISARITata kelola sistem informasi menentukan tingkat pencapaian dari tujuan bisnis perusahaan. Semakin baik tata kelola sistem informasi berdampak pada keberhasilan mengelola proses dan tujuan bisnis dalam aspek akuntabilitas, resposibilitas dan transparansi. Model COBIT 4.1 digunakan untuk dapat mengukur tingkat keberhasilan suatu tata kelola sistem informasi sesuai dengan tujuan bisnis perusahaan. penelitian ini dilakukan untuk mengetahui tingkat kematangan tata kelola sistem informasi dari institut teknologi budi utomo dengan menggunakan perspektif internal dengan focus peningkatan dan pemeliharaan fungsionalitas proses bisnis pada model Balanced Scorecard sebagai alat untuk memetakan rencana strategis perusahaan, lalu dilakukan pengukuran tingkat kematangan menggunakan sub domain terpilih pada COBIT 4.1. Dari pemetaan Balanced Scorecard dan COBIT4.1 diperoleh sub domain PO2, PO3, AI2, AI4, dan AI7 yang digunakan untuk mengevaluasi tata kelola sistem informasi pada institut teknologi budi utomo berdasarkan model framework COBIT 4.1. Hasil pengukuran tingkat kematangan sub domain terpilih didapatkan hasil tingkat kematangan level 2 atau proses sudah dilakukan namun belum baku dan terdokumentasi secara terstruktur. Sedangkan tingkat kematangan yang diharapkan berada pada level 3 atau proses sudah terdefinisi baku dan terdokumentasi dengan struktur yang jelas dan baik. Hasil akhir dari penelitian berupa rekomendasi perbaikan untuk menuju tingkat kematangan yang diharapkan. Kata Kunci : Tingkat Kematangan, Balanced Scorecard (BSC), Perspektif Internal, COBIT 4.1, Tata Kelola Sistem Informasi ABSTRACTInformation system governance determines the level of achievement of the company's business goals. The better governance of information systems affects the success of managing business processes and objectives in aspects of accountability, resposibility and approval. The COBIT 4.1 model is used to measure the success of an information system governance in accordance with the company's business goals. This research was conducted to study the maturity level of information systems governance Institut Teknologi Budi Utomo using an internal perspective with a focus on improving and maintaining business process functionality in the Balanced Scorecard model as a tool to map out the company's strategic plan, then measuring the maturity level using sub domains obtained in COBIT 4.1. From the mapping of the Balanced Scorecard and COBIT4.1, PO2, PO3, AI2, AI4, and AI7 sub-domains are used to collect information systems governance at the utmost Budi technology institution based on the framework of the COBIT 4.1 model. The results of the measurement of the level of maturity of the sub domain are taken the level 2 maturity level results or the process has been carried out but not yet standardized and structured documented. While the expected level of maturity at level 3 or process is standard and documented with a clear and good structure. The final results of the study consisted of improvements to achieve the expected level of maturity. Keywords: Maturity Level, Balanced Scorecard (BSC), Internal Perspective, COBIT 4.1, Information System Governance


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