scholarly journals OPTIMIZATION OF STAPLE PRODUCTS USING THE SUPPLY CHAIN OPERATION REFERENCE (SCOR) TO CUSTOMER SATISFACTION IN CENTRAL JAVA

SINERGI ◽  
2021 ◽  
Vol 25 (3) ◽  
pp. 269
Author(s):  
Muhammad Shobur ◽  
Syahreen Nurmutia ◽  
Gilang Ardi Pratama
Keyword(s):  
Supply Chain ◽  
Customer Satisfaction ◽  
Consumer Satisfaction ◽  
Production Costs ◽  
Operational Performance ◽  
Chain Model ◽  
Central Java ◽  
Chain Operation ◽  
Scor Model ◽  
Supply Chain Operation

The role of the Supply Chain affects the value of domestic products that arise in an area is not the same as the income received by residents of the area. It can be seen that the staple products sector dominates 61.55% of the distribution of products in Central Java. So, this is an important factor in measuring the Supply Operations Chain that occurs in these commodities. The high costs incurred in this sector encourage us to continue to improve our operational performance to reduce costs as low as possible. The condition is what the public/consumers want so that the gap between production costs and distribution costs of existing products is not too far away. This study aims to measure consumer satisfaction with the Supply Chain in the area and optimize the Supply Chain model that can be done to improve operational processes in the upstream (supplier) and downstream (distribution channels) of the Supply Chain in Central Java. The data analysis method used is the Supply Chain Operation Reference (SCOR). This model serves to weigh the importance of measuring customer satisfaction with the Supply Chain in the area, and efforts to improve operational performance can be made by minimizing failure in the process so that delivery to consumers is on time. The results of the SCOR model show that Asset, Agility, and Cost are variables that must be improved in the logistics process in Central Java. 

Using Supply Chain Operation Reference Model and Failure Mode and Effect Analysis to Measure Delivery Performance of a Distribution System (Case Study: Lotte Mart Indonesia)

2014 ◽  
Vol 1 (4) ◽  
pp. 173
Author(s):  
Syarif Hidayat ◽  
Sita Ayu Astrellita
Keyword(s):  
Supply Chain ◽  
Distribution System ◽  
Performance Indicator ◽  
Reference Model ◽  
Chain Model ◽  
Effect Analysis ◽  
Chain Operation ◽  
Scor Model ◽  
Perfect Order ◽  
Supply Chain Operation

This research was conducted to identify the supply chain model of PT. Lotte Mart Indonesia (LMI) and analyze the performance of its cross dock distribution system using the adjusted Supply Chain Operation Reference (SCOR) model. The products studied were the fastest moving drinks and dairy category.  The first level of performance indicator for Reliability attribute is Perfect Order Fulfillment which has the second level of performance indicators are % of Orders Delivered in Full, and On Time Delivery. The supply chain performance for 3 months in 2012 was good at 74%. The second level mapping found errors in the deliver stock (D1) and deliver retail (D4) procedures. The third level mapping found 4 erroneous procedures in the stock-out goods, receiving inappropriate order, delayed and damaged goods, and a gap between ordered and received goods.  Procedures were suggested to remedy these errors.

scholarly journals PENGUKURAN KINERJA RANTAI PASOK DENGAN PENDEKATAN SUPPLY CHAIN OPERATION REFERENCE (SCOR) PADA KELOMPOK TANI DI PACITAN

Agrika ◽  
2018 ◽  
Vol 12 (2) ◽  
Author(s):  
Adi Budiwan ◽  
Ramon Syahrial
Keyword(s):  
Supply Chain ◽  
Scoring System ◽  
Grinding Process ◽  
Traffic Light ◽  
Product Failure ◽  
Light System ◽  
Chain Operation ◽  
Scor Model ◽  
Supply Chain Operation

Tujuan penelitian ini adalah merancang sistem pengukuran kinerja rantai pasok serta memberikan usulan perbaikan berdasarkan hasil pengukuran kinerja rantai pasoknya. Penelitian dilakukan pada kelompok tani di Kabupaten Pacitan. Hasil rancangan pengukuran kinerja rantai pasok adalah 24 KPI yang dibagi ke dalam lima proses manajemen dasar rantai pasok, yaitu: plan, source, make, deliver dan return. Identifikasi KPI diperoleh dari kerangka SCOR model. Dengan konsep AHP diperoleh bobot untuk masing-masing perspektif yaitu plan (0,233); source (0,120); make (0,555), deliver (0,060) dan return (0,032). Pada tahap pengukuran, proses scoring system menggunakan proses normalisasi Snom De Bour, selanjutnya dengan analisis traffic light system yaitu untuk mengetahui pencapaian performasi KPI melalui tiga warna (merah, kuning dan hijau) sebagai indikator. Dari hasil pengukuran performansi terdapat 2 KPI yang memiliki kinerja rendah yang memerlukan prioritas perbaikan yaitu Product Failure in Grinding Process (PFGP) dan Product Failure in Mixer Process (PFMP). Kata Kunci: Pengukuran, Performansi, Rantai, SCOR, Model, Process

scholarly journals ANALISIS KINERJA RANTAI PASOK SEMEN INSTANS DENGAN PENDEKATAN SCOR MODEL DAN AHP DI PT. XYZ

JUMINTEN ◽  
2020 ◽  
Vol 1 (5) ◽  
pp. 109-120
Author(s):  
Muhammad Trisyadi Waluya Jati ◽  
Dira Ernawati ◽  
Nur Rahmawati
Keyword(s):  
Supply Chain ◽  
Asset Management ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Chain Operation ◽  
Scor Model ◽  
Supply Chain Operation ◽  
Hierarchy Process

Kinerja adalah suatu aspek yang bisa diukur sebagai acuan dan harapan bagi instansi, organisasi dan perusahaan. DI PT. XYZ merupakan perusahaan manufaktur dan beberapa tahun ini perusahaan mengalami beberapa permasalahan pada proses rantai pasok, mulai dari keterlambatan pengiriman ke beberapa toko material, produk cacat, dan menumpuknya stok yang ada di gudang. Itu bisa terjadi karena beberapa faktor yaitu, proses pegiriman produk, proses produksi, SDM (sumber daya manusia) dan proses yang ada kaitannya dengan supply chain mulai dari proses awal sampai akhir pengiriman. Oleh karena itu perlunya analisis kinerja perusahaan di bagian beberapa departemen yang berhubungan dengan rantai pasok dan dianalisa untuk mengetahui kinerja pada proses supply chain. Metode penelitian yang digunakan ialah SCOR model (Supply chain Operation Reference) dan AHP (Analitical hierarchy process) dan penelitian ini bertujuan untuk mengetahui kinerja rantai pasok dan diperlukan key performance indicator (KPI) yang spesifik agar jadi acuan yang jelas dalam mengukur rantai pasok. Berdasarkan perhitungan dari SCOR model diperoleh nilai masing–masing attribut yaitu: Reliability dengan nilai 17,39, Responsiveness 22.98, Agility 11,76, Cost 7,15 dan Asset Management dengan nilai 7,16. Total nilai Performansi SCOR yang didapatkan perusahaan berada pada kategori Average dengan nilai 66,44.

scholarly journals PENGUKURAN KINERJA SUPPLY CHAIN MANAGEMENT MENGGUNAKAN PENDEKATAN MODEL SUPPLY CHAIN OPERATIONS REFERENCE (SCOR) PADA IKM KERUPUK SUBUR

Jurnal PASTI ◽  
2021 ◽  
Vol 15 (1) ◽  
pp. 80
Author(s):  
Danang Samadi Prasetyo ◽  
Andrean Emaputra ◽  
Cyrilla Indri Parwati
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Performance Indicator ◽  
Chain Model ◽  
Key Performance Indicator ◽  
Chain Management ◽  
Chain Operation ◽  
Supply Chain Model ◽  
Supply Chain Operation

Perkembangan sektor industri dari waktu ke waktu semakin berkembang hal ini bisa dilihat dengan semakin banyak industri-industri yang tumbuh baik itu industri kecil, menengah maupun besar. Peran Industri Kecil dan Menengah (IKM) Kerupuk Subur yang bergerak di bidang industri makanan dan distribusi hampir seluruh wilayah Yogyakarta. Industri Kecil dan Menengah (IKM) memiliki banyak stakeholder sehingga memegang peranan penting bagi terciptanya efektifitas dan efesiensi rantai pasok. Tujuan dari penelitian ini untuk mengetahui kinerja supply chain pada IKM Kerupuk Subur dengan nilai performansi supply chain, kemudian dapat memberikan usulan perbaikan pada IKM Kerupuk Subur dalam meningkatkan performansi kinerja supply chain. Model hierarki Key Performance Indicator awal pengukuran kinerja tersebut disesuaikan dengan kondisi yang ada di IKM Kerupuk Subur untuk mengukur kinerja rantai pasoknya, Tingkat kepentingan atribut kinerja diukur menggunakan metode Analytical Hierarchy Proses berdasar pembobotan dengan kuesoner subjektif dan Snorm De Boer berfungsi untuk menyamakan nilai matriks yang digunakan sebagai indikator yang diukur menggunakan model Supply Chain Operation References (SCOR). Sehingga dari hasil pengukuran tersebut dapat dianalisis proses bisnis dan metrik kinerja yang harus segera dilakukan perbaikan, dari hasil perhitungan diperoleh nilai kinerja IKM Kerupuk Subur sebesar 48.638, yang angka tersebut menunjukan bahwa secara keseluruhan IKM Kerupuk Subur berada dalam kategori marginal, dari 21 Key Porfermance Indicator terdapat 13 Key Performance Indicator yang termasuk didalam kategori merah.

scholarly journals Analysis of green supply chain management performance with green supply chain operation reference at the batik enterprise

2021 ◽  
Vol 187 (1-2) ◽  
pp. 139-145
Author(s):  
Hafidh Munawir ◽  
◽  
Putri Rona Mabrukah ◽  
Much Djunaidi ◽  
Suranto ◽  
...  
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Green Supply Chain Management ◽  
Green Supply Chain ◽  
Ahp Method ◽  
Chain Management ◽  
Chain Operation ◽  
Scor Model ◽  
Supply Chain Operation ◽  
Model Approach

Nowadays, the Hayuningrum Batik Industry keeps trying to optimize the production of batik cloth until the batik cloth can be accepted by consumers, but the Hayuningrum Batik Industry lacks awareness about environmental issues. One effort that can be taken is by measuring the performance of Green Supply Chain Management (GSCM). This study aims to calculate and analyze GSCM performance in the Hayuningrum Batik Industry in the year 2020 and provide proposed improvement to improve GSCM performance in the Hayuningrum Batik Industry located in Laweyan, Surakarta. The method used are the Green Supply Chain Operation Reference (Green SCOR) model approach, weighting with the Analytical Hierachy Process (AHP) method, and normalization using the Snorm de Boer formula. Based on research conducted, 26 Key Performance Indicators (KPI) have been verified. The KPI is weighted using the AHP method. Then, the normalization score has been calculated for each indicator. The results of these measurements show the value of GSCM performance in the Hayuningrum Batik Industry of 57.42, which means that the performance is classified as Average. Therefore, the Hayuningrum Batik Industry need to improve their performance. The proposed improvement is given to each indicator in the Hayuningrum Batik Industry that need to be prioritized for improvement.

scholarly journals PENGUKURAN KINERJA SUPPLY CHAIN MENGGUNAKAN METODE GREEN SCORE DI PT. XYZ

JUMINTEN ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 12-23
Author(s):  
DODO DODO ZULFIKAR ◽  
Dira Ernawati
Keyword(s):  
Supply Chain ◽  
Environmentally Friendly ◽  
Green Supply Chain ◽  
Supply Chain Performance ◽  
Traffic Light ◽  
Chain Operation ◽  
Interview Session ◽  
Scor Model ◽  
Supply Chain Operation ◽  
A Company

This study aims to determine how much value the supply chain performance at PT. XYZ when measured using the green scor model. PT. XYZ is a company that produces chemical active ingredients for agriculture and plantations. The problem experienced by the company is that the company began to develop not only environmentally friendly products but also environmentally friendly management and supply chains that will start with Guela products. After verification of the 18 proposed indicators, through the interview session 14 indicators were verified and could be used as KPIs. Weighting for each KPI is done using the AHP method. Furthermore, performance measurement or scoring is performed using the Green Supply Chain Operation Reference (GSCOR) method and evaluating using the traffic light system (TLS) method. Based on table 4.67 it can be seen that of the 14 KPIs, 3 KPIs are included in the yellow category, 1 KPIs are included in the red category and 10 KPIs are included in the green category. The total value of the measurement of the performance of the green supply chain at PT. XYZ obtained 72.64 (Good). From these figures it can be seen that the performance of the green supply chain at PT. XYZ is in green, which means that supply chain performance is good but corrective action needs to be taken to improve the performance of PT. XYZ.

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