scholarly journals Library Service Satisfaction of library users in Cendrawasih University Library Unit

2016 ◽  
Vol 7 (2) ◽  
pp. 36-40
Author(s):  
Thereseta Evilianingsih
Keyword(s):  
Significant Influence ◽  
Sampling Method ◽  
Positive Influence ◽  
Library Services ◽  
Linear Regression Method ◽  
Literature Study ◽  
University Library ◽  
Library Users ◽  
The University

This study aims to identify and analyze how much influence the quality of library services to the satisfaction of the library users at the University Library of Cenderawasih. Research method used in this study is the method of observation, interviews, questionnaires, and literature study using a Likert scale and sampling method used is Probability Sampling with Proportional stratified random sampling, which means sampling of members of the population at random and stratified proportional so that samples obtained 90 samples. The analytical method used is multiple linear regression method. The results showed that the quality of service which consists of tangible, reliability, responsiveness, assurance, empathy, and together have a positive influence. Service quality has a significant effect on satisfaction library users at the University Library of Cenderawasih. The variables that have a significant influence on satisfaction library users are tangibles, reliability and empathy. Responsiveness and assurance does not have a significant influence on satisfaction in the Library Unit Uncen library users. The most dominant variable is empathy.

scholarly journals Northumbria University: impact on improving students' confidence and competence in information and IT skills

2009 ◽  
Vol 29 (91) ◽  
Author(s):  
Anne Middleton
Keyword(s):  
Complex Interaction ◽  
Satisfaction Survey ◽  
Library Services ◽  
Performance Indices ◽  
University Library ◽  
Library Users ◽  
And Performance ◽  
The University ◽  
It Skills

The University Library and Learning Service (ULLS) already measure their performance by the usual parameters - recording various usage and performance indices, including a user satisfaction survey. By endeavouring to measure 'impact' however, this project offered ULLS a different opportunity - to gain a deeper understanding of the complex interaction between library users and library services and resources.

Access Pattern of Scholarly Information at Tamil Nadu Agricultural University: A Case Study

2018 ◽  
Vol 8 (1) ◽  
pp. 93-98
Author(s):  
S. Duraisekar ◽  
M. Palaniappan ◽  
C. Vinoth Kumar
Keyword(s):  
Search Engine ◽  
Tamil Nadu ◽  
Faculty Members ◽  
Access Pattern ◽  
University Library ◽  
Library Users ◽  
Reference Service ◽  
The University

This paper described that users visit the Tamilnadu Agricultural University library for collecting information from students and faculty members. The researchers have attempted to find out the perceptions and outlook of the university library users with highly response to utilize the facility is available. The study shows that the quality of collection with respect to books, Journals and e-resources. Google is most popular search engine among the user for browsing the net. Reference Service is the most prefer by the staff and students.

scholarly journals Factores que motivan el uso de la biblioteca universitaria

2017 ◽  
Vol 7 (14) ◽  
Author(s):  
José Segoviano Hernández ◽  
Miguel Ángel Palomo González
Keyword(s):  
Academic Library ◽  
The Other ◽  
Library Services ◽  
University Libraries ◽  
Research Project ◽  
University Library ◽  
Library Users ◽  
Library Use ◽  
Use Studies ◽  
The University

Abstract: This paper presents the results of a documentary search about factors that motivate the use of university library. Literature about these factors was not found, either not standards or indicators used to measure those factors’ impact. On the other side, evidence was found about the decrease in library attendance, reported by the university libraries themselves; however, no evidence about the causes of this phenomenon was found. In sucha context, this article presents a research project that will be applied in 3 universities at Northeast Mexico, in which a methodology to identify and analyze motivation in students to use the university library is proposed.Keywords: academic library, library use studies, library users, motivation, library services, user satisfactionResumen: En este trabajo se presentan los resultados de la revisión documental sobre el tema de los factores que motivan el uso de la biblioteca universitaria. No se encontró literatura sobre estos factores y tampoco se encontraron normas o indicadores de referencia que permitan medir su impacto. Por otro lado, se encontró evidencia de un descenso en la asistencia reportada por las bibliotecas de las instituciones de educación superior, pero no se encontró evidencia de sus causas. Ante este escenario, en el presente artículo se plantea unproyecto de investigación que se aplicará en 3 universidades del noreste de México, en el cual se propone una metodología para identificar y analizar los factores que motivan, a sus estudiantes para utilizar la biblioteca universitaria.Palabras clave: biblioteca universitaria, estudios de uso de biblioteca, usuarios de biblioteca, motivación, servicios bibliotecarios, satisfacción de usuarios.

University Library Portal

2016 ◽  
pp. 66-75 ◽  
Author(s):  
Manisha B. Mane ◽  
Bhausaheb Panage
Keyword(s):  
Information Services ◽  
Library Services ◽  
Digital Information ◽  
International Level ◽  
University Libraries ◽  
Literature Study ◽  
Maximum Extent ◽  
University Library ◽  
The University

ABSTRACT: In today's modern digital information environment, a well-defined e-platform is needed to organize, store, retrieve and dissemination of information effectively. A library portal is highly beneficial tool for web-enabled information services. Most of the university libraries are adding e-resources to their collection. The utility of these e-resources will be limited in the absence of an effective library portal that facilitates the users to exploit these to the maximum extent. Web portals are the tools that enhance access to the e-resources by providing visibility to various e-resources. This paper highlights the role of a library portal in providing effective library services in electronic environment. An attempt has been made to explain the term ‘library portal', need of university library portal, Role of Librarian in designing library portal and development of library portal literature study at national and international level.

University Library Portal

2018 ◽  
pp. 545-555
Author(s):  
Manisha B. Mane ◽  
Bhausaheb Panage
Keyword(s):  
Information Services ◽  
Library Services ◽  
Digital Information ◽  
International Level ◽  
University Libraries ◽  
Literature Study ◽  
Maximum Extent ◽  
University Library ◽  
The University

In today's modern digital information environment, a well-defined e-platform is needed to organize, store, retrieve and dissemination of information effectively. A library portal is highly beneficial tool for web-enabled information services. Most of the university libraries are adding e-resources to their collection. The utility of these e-resources will be limited in the absence of an effective library portal that facilitates the users to exploit these to the maximum extent. Web portals are the tools that enhance access to the e-resources by providing visibility to various e-resources. This paper highlights the role of a library portal in providing effective library services in electronic environment. An attempt has been made to explain the term ‘library portal', need of university library portal, Role of Librarian in designing library portal and development of library portal literature study at national and international level.

scholarly journals Serving library users during a pandemic: the case of Karlstad University Library, Sweden

2020 ◽  
Vol 16 (3) ◽  
pp. 18-21
Author(s):  
Jakob Harnesk ◽  
Marie-Louise Eriksson
Keyword(s):  
Staff Training ◽  
Library Services ◽  
Online Environment ◽  
Virtual Reference ◽  
University Library ◽  
Working From Home ◽  
Library Users ◽  
Reference Service ◽  
High Level ◽  
Spread Of Infection

During March 2020, all Swedish universities moved their teaching to an online environment due to the Covid-19 outbreak. Karlstad University Library in Sweden made a number of changes in order to reduce the spread of infection while at the same time maintaining a high level of library services to its users. Opening hours were drastically reduced. All study spaces were closed. Most of the staff were working from home. A new virtual reference desk via Zoom was launched to increase the library office hours. Since things happened fast, the internal staff training was done while at the same time providing the new reference service to the users. Some initial mistakes were made but in general, this ‘learn-as-you-go method’ worked surprisingly well.

scholarly journals Pengaruh Promosi dan Website Quality Terhadap Impulse Buying Pada E-Commerce Lazada di Kota Padang

Jurnal Ecogen ◽  
2019 ◽  
Vol 2 (3) ◽  
pp. 463
Author(s):  
Aan Satria ◽  
Okki Trinanda
Keyword(s):  
Sampling Method ◽  
Sampling Technique ◽  
Positive Influence ◽  
Primary Data ◽  
Impulse Buying ◽  
Great Opportunity ◽  
Website Quality ◽  
Analysis Technique ◽  
The Impact

The e-commerce business has now developed rapidly, the impact of development is that the number of prosuct varies and easily earned. The ease of such information will result in consumers will be more consumptive infulfilling their needs, even they tend to make impuse buying. As one of the emerest e-commerece in Indonesia, Lazada should be able to see this as a great opportunity in as effort to increase the company’s sales and sustainability. One effort in increasing impulse buying is of external factors ranging from the promotion and quality of websites that are launched on e-commerce bussines. This study aims to know and prove how much influence promotion and website quality to impulse buying e-commerce Lazada in Padang City. The samples were taken using Cochran formula with 100 respondents. This sampling technique is based on nonprobability sampling method. The type of data used in this study is primary data. Data analysis technique used multiple regression analysis technique using SPSS version 20. The results of this study indicate that: (1) Promotion has positive influence and significant effect toward impulse buying e-commerce Lazada in Padang city (0,014 < 0,05). (2) Website Quality has positive influence and significant effect toward impulse buying e-commerce Lazada in Padang city (0,046 < 0,05)Keyword: promotion, website quality, impulse buying.

scholarly journals STRATEGI LAYANAN PERPUSTAKAAN PERGURUAN TINGGI PADA MASA NEW NORMAL (STUDI KASUS UPT PERPUSTAKAAN UNIVERSITAS RIAU)

2021 ◽  
Vol 8 (2) ◽  
pp. 111-118
Author(s):  
Sastria Izprilla ◽  
Vita Amelia ◽  
Hadira Latiar
Keyword(s):  
Digital Libraries ◽  
Service Sector ◽  
Library Services ◽  
New Normal ◽  
University Library ◽  
Normal Period ◽  
It Department ◽  
Descriptive Approach ◽  
The University

This research is entitled strategy of university library services in the new normal period case study of the technical implementation unit (UPT) of the University of Riau library. The purpose of this study was to determine the service strategy taken by the technical implementing unit (UPT) of the Riau University library in the new normal era. The method used in this research is qualitative with a descriptive approach. The processing method uses data reduction, data presentation, and conclusions. The informants in this study were the head of the library, the head of the service sector, and the head of the IT department. The results of this study are that there are several strategies taken by the Riau University library, that is the development of digital libraries that must be accelerated and add supporting applications to ensure the smooth distribution of information to users.

Developing library services in the university’s digital environment

2021 ◽  
Author(s):  
Elena Zhezherya ◽  
◽  
Oksana Petrova ◽  
Keyword(s):  
Library Services ◽  
Digital Environment ◽  
University Management ◽  
University Library ◽  
The University

The library services provided by Samara University Library in the digital environment are discussed. The functionality of «Library» module within the AIS «IWC: University Management» implemented on the platform «1C: Enterprise», and of crawlers in various messengers are demonstrated. Library services are integrated into the university’ account as a key instrument of digitalization in the University.

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