Managing the Auditor-Client Relationship Through Partner Rotations: The Experiences of Audit Firm Partners

2019 ◽  
Vol 95 (2) ◽  
pp. 89-111 ◽  
Author(s):  
Mary Kate Dodgson ◽  
Christopher P. Agoglia ◽  
G. Bradley Bennett ◽  
Jeffrey R. Cohen

ABSTRACT While current audit standards explicitly state engagement partner tenure requirements, firms have flexibility in managing the rotation process. We conduct semi-structured interviews with 20 U.S. audit firm partners who share their experiences on topics including how they identify appropriate candidate partners and what efforts they undertake to manage relationships with clients post-rotation. We investigate firms' motivation to manage the auditor-client relationship through the lens of Social Exchange Theory (SET), and we consider how likely outcomes of this rotation process map onto regulators' intent that a newly rotated partner provides a fresh perspective to the audit. Our study informs regulators and investors about the process by which engagement partners are selected for rotation, documenting that partner assignment is typically not random. Further, our finding that partner rotation is an extended process (rather than a single discrete event) has implications for audit researchers investigating the effects of partner rotation.

2018 ◽  
Vol 46 (4) ◽  
pp. 388-406
Author(s):  
Kenneth Nehrbass ◽  
David Dunaetz

This grounded theory study examines the motives for relationships between local churches and missionaries: What motivates churches to enter into a relationship with a missionary, to continue this relationship, and to end it? Similarly, what motivates missionaries to begin, continue, or end relationships with a local church? We used purposive stratified sampling to select 17 missionaries and church mission leaders to interview for this study. We performed semi-structured interviews with both groups to discover their understanding of why they form, maintain, and dissolve relationships with each other. Multiple motives influenced all participants. These motives can be broadly categorized as either relationship-focused motives or task-focused motives. Furthermore, the task-focused motives can either be centered on specific goals shared by churches and missionaries (e.g., starting a reproducing church among a specific people group) or on specific processes (e.g., evangelizing or feeding the poor). Although all participants had multiple motives, each participant emphasized some motives over others. The motives present in each party influence many aspects of their relationship, including their communication, financial involvement, and the purpose of the church’s short-term mission trips to the missionary’s setting. In contrast to social exchange theory which provides a framework to understand conditions under which a relationship will be maintained or ended, the multiple motive theory of church and missionary relationships goes further; it describes specific motives that exist which influence whether a relationship begins, continues, or ends.


2020 ◽  
Author(s):  
David Robert Dunaetz ◽  
Kenneth Nehrbass

This grounded theory study examines the motives for relationships between local churches and missionaries: What motivates churches to enter into a relationship with a missionary, to continue this relationship, and to end it? Similarly, what motivates missionaries to begin, continue, or end relationships with a local church? We used purposive stratified sampling to select 17 missionaries and church mission leaders to interview for this study. We performed semi-structured interviews with both groups to discover their understanding of why they form, maintain, and dissolve relationships with each other. Multiple motives influenced all participants. These motives can be broadly categorized as either relationship-focused motives or task-focused motives. Furthermore, the task-focused motives can either be centered on specific goals shared by churches and missionaries (e.g., starting a reproducing church among a specific people group) or on specific processes (e.g., evangelizing or feeding the poor). Although all participants had multiple motives, each participant emphasized some motives over others. The motives present in each party influence many aspects of their relationship, including their communication, financial involvement, and the purpose of the church’s short-term mission trips to the missionary's setting. In contrast to social exchange theory which provides a framework to understand conditions under which a relationship will be maintained or ended, the Multiple Motive Theory of Church and Missionary Relationships goes further; it describes specific motives that exist which influence whether a relationship begins, continues, or ends.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Stefanos Nachmias ◽  
Fotios Mitsakis ◽  
Eleni Aravopoulou ◽  
Christopher J. Rees ◽  
Amairisa Kouki

PurposeDrawing on the social exchange theory, this study aims to explore line managers' perceptions of diversity management, as well as their perceptions of their role and responsibilities in shaping and implementing diversity practices. The senior management's leadership support, as it is perceived by line managers, in assisting them to manage diversity successfully is also examined.Design/methodology/approachSemi-structured interviews with 51 line managers across different sectors in the UK were conducted to address the following three research questions. First, how do line managers perceive diversity management? Second, what are the actual roles and responsibilities of line managers in shaping diversity practices' implementation? Third, how do leadership interactions within the organisation influence line managers' perceptions of diversity practices?FindingsLine managers present high levels of personal determination and commitment towards diversity supplemented by a consensus on the strategic role of leadership in relation to diversity management. In addition, poor levels of organisational support, leadership values and style are identified; all highly related to their ability to deliver results and, most importantly, to form effective relationships in the workplace.Research limitations/implicationsData included line managers' views but not senior managers' perspectives, thus limiting the study in identifying the holistic impact of social exchanges in shaping effective relations. In addition, quantitative research could test and enhance the generalisability of existing findings.Practical implicationsInvesting in social relationships can positively influence line managers' ability to deliver results. Action is required at the organisational level by senior management to support and recognise line managers' critical roles to enable them to apply and promote diversity management.Originality/valueThese findings address a theoretical gap relating to the evaluation of the critical role played by line managers in the delivery of diversity practices. The study further demonstrates how social exchange relationships can influence line managers' perceptions of diversity management, an unexplored area within the diversity literature.


2012 ◽  
Vol 7 (4) ◽  
pp. 119 ◽  
Author(s):  
Theresa S. Arndt

Objective – To investigate doctoral students' knowledge of and attitudes toward open access models of scholarly communication and institutional repositories, and to examine their willingness to comply with a mandatory institutional repository (IR) submission policy. Design – Mixed method, sequential exploratory design. Setting – A large, multi-campus New Zealand university that mandates IR deposit of doctoral theses. Subjects – Two doctoral students from each of four university colleges were interviewed. All 901 doctoral students were subsequently sent a survey, with 251 responding. Methods – Semi-structured interviews with eight subjects selected by purposive sampling, followed by a survey sent to all doctoral students. The authors used NVivo 8 for analysis of interview data, along with a two-phase approach to coding. First, they analyzed transcripts from semi-structured interviews line-by-line to identify themes. In the second phase, authors employed focused coding to analyze the most common themes and to merge or drop peripheral themes. Themes were mapped against Rogers' diffusion of innovation theory and social exchange theory constructs to aid interpretation. The results were used to develop a survey with a fixed set of response choices. Authors then analyzed survey results using Excel and SurveyMonkey, first as a single data set and then by discipline. Main Results – The authors found that general awareness of open access was high (62%), and overall support for open access publication was 86.3%. Awareness of IRs as a general concept was much lower at 48%. Those subject to a mandatory IR deposit policy for doctoral theses overwhelmingly indicated willingness to comply (92.6%), as did those matriculating prior to the policy (83.3%), although only 77.3% of all respondents agreed that deposit should be mandatory. Only 17.6% of respondents had deposited their own work in an IR, while 31.7% reported directly accessing a repository for research. The greatest perceived benefits of IR participation were removal of cost for readers, ease of sharing research, increased exposure and citing of one's work, and professional networking. The greatest perceived risks were plagiarism, loss of ability to publish elsewhere, and less prestige relative to traditional publication. The reason most given for selecting a specific publication outlet was recommendation of a doctoral supervisor. Disciplinary differences in responses were not sizable. For additional interpretation, the authors applied Rogers’s diffusion of innovations theory to determine the extent to which IRs are effective innovations. The authors posit that repositories will become a more widely adopted innovations as awareness of IRs in general increases, and through increased awareness that IR content is discoverable through major search engines such as Google Scholar, thus improving usability and increasing dissemination of research. Using the social exchange theory framework, the authors found that respondents’ expressed willingness to deposit their work in IRs demonstrated altruistic motives for sharing their research freely with others, appreciation for the reciprocity of gaining access to others’ research, and awareness of the potential direct reward of having their work cited more often. Conclusion – Authors identified that lack of awareness, rather than resistance to deposit, as the main barrier to IR depository participation. Major benefits perceived for participating included the public good of knowledge sharing and increased exposure for one’s work. Concerns included copyright and plagiarism issues. These findings have implications for communication and marketing campaigns to promote doctoral students' deposit of their work in institutional repositories. While respondents reported low direct use of IRs for conducting research, the vast majority reported using Google Scholar, and so may have unknowingly accessed open access repository content. This finding suggests that attention be given to enhanced metadata for optimizing discoverability of IR content through general search engines.


2021 ◽  
pp. 104346312110351
Author(s):  
Nicolás M Somma

Using social exchange theory, this article presents a new theory for understanding the strategic choices made by social movement leaders—the “movement exchanges” theory. It looks at how leaders engage in exchanges of valued rewards with constituencies, institutional political players, bystander publics, and voluntary organizations. Leaders receive from these players important rewards (like committed activists, political leverage, and resources) for achieving movement goals. In turn, leaders make strategic choices (expressed in frames, tactics, targets, and claims) that other players find rewarding, favoring persistent exchanges across time. By considering movements’ simultaneous exchanges with several players, the theory makes sense of choices that remain puzzling for major movement theories. It also blends strategic behavior with culture (in the form of utopias, ideology, and emotions) but does not require the maximizing assumption of the homo economicus. I use the case of the contemporary Chilean student movement to illustrate the theory.


2016 ◽  
Vol 44 (2) ◽  
pp. 177-197 ◽  
Author(s):  
Guowei Jian ◽  
Francis Dalisay

Although research has made significant gains in understanding the constitutive nature of conversation in the process of organizing, its predictive effects on organizational outcomes are still uncertain. To contribute in this direction, based on social exchange theory and leader-member exchange (LMX) research, this study examined the predictive effects of leader-member conversational quality (LMCQ) on employee organizational commitment (OC), and the potential interaction effects of LMCQ with LMX quality. Using data from an online survey, this study found that above and beyond communication frequency and other control variables, LMCQ is significantly associated with employee OC. More interestingly, the effects of LMCQ vary based on the level of LMX quality. These findings have significant implications at both theoretical and practical levels.


2015 ◽  
Vol 115 (6) ◽  
pp. 1041-1066 ◽  
Author(s):  
Yi Li ◽  
Gang Li ◽  
Taiwen Feng

Purpose – The purpose of this paper is to investigate the relationships among suppliers’ trust and commitment, transaction-specific investment, switching cost, and customer involvement within the context of relational governance mechanism and the social exchange theory. Design/methodology/approach – The authors use survey data from 214 Chinese manufacturing firms and employ the structural equation model to verify the conceptual model. Findings – Relational governance benefits customer involvement. Transaction-specific investment mediates the relationship between trust and commitment of suppliers. Switching costs negatively moderate the relationship between suppliers’ trust and customer involvement, but positively moderate the relationship between suppliers’ commitment and customer involvement. Research limitations/implications – The authors focus on two key elements of relationship, namely, trust and commitment of suppliers, but neglect other relational factors, such as relational norms and interdependence. Originality/value – These findings broaden the understanding and present new directions for the implementation of customer involvement from the perspective of relational governance and social exchange theory.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sanghamitra Chaudhuri ◽  
Sunyoung Park ◽  
Karen R. Johnson

Purpose The purpose of this study is to systematically review the practice of reverse mentoring and draw a timeline of the research over the past two decades. Considering the novelty of this intervention, this paper proposed an agenda for future research on this burgeoning topic. Design/methodology/approach By adopting narrative literature review and Gregory and Denniss’ (2018) four-step process, this paper reviewed 54 studies grounded in conceptual, literature review and empirical research published between 1998 and 2020. Findings The articles included in the literature review on reverse mentoring research were summarized according to journal publications, research methodologies, contextual settings, theoretical framework, purpose and outcomes. Reverse mentoring studies are dominantly published in educational journals using primarily qualitative and conceptual approaches to explore both academic and business contexts within the USA and Europe. Theories frequently used to frame and examine the need of reverse mentoring included social exchange theory and leader-member exchange theory. The fundamental purpose of reverse mentoring research is to transfer knowledge and to bridge the technology divide between intergenerational groups. Reverse mentoring has been used to promote inclusivity between multiple generations in relation to gender, ethnicity and culture. Originality/value As per the knowledge, this is the first-ever comprehensive English summary of reverse mentoring research done in the past two decades. Findings from this research can be used to better understand reverse mentoring research trends and directions.


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