Integrated management of an organization: from strategic management by goals to a system of key performance indicators (the case of a large production company).
The article explores the possibilities of using integrated management of an organization as a concept of a holistic approach to the implementation of basic management functions, taking into account the organization's development goals and building metrics of key performance indicators on the example of a large production company in the field of electric power in the context of modern conditions. The theoretical roots and modern understanding of the management paradigm of integrated management are revealed. The author has diagnosed problem areas during the transition to integrated management, including the selection of an irrelevant set of key performance indicators for business units and their inconsistency with the goals of its development, information incompatibility of the source data for establishing key performance indicators for business units, incorrect data collection and processing, insufficient development of methodological support for calculations, heterogeneity of information flows for establishing key performance indicators, taking into account the accepted organizational structure of the company. The current conditions for using the integrated management tools of an organization with a focus on developing rules and procedures for using key performance indicators are identified. It is established that implementation of integrated management in the company associated with the transition from correct formulation of the development goals of the organization, its business units to a diversified set of key performance indicators for evaluation of the employee organization that requires the use of adequate software support and system administration. On the example of a large production company in the Ural region, a practical example of prototyping the use of integrated management is considered and an algorithm for its sequential implementation for one of the company's business units is proposed.