Theoretizing A New Sustainable Business Event: Extension of Mair and Jago Model

2015 ◽  
Vol 3 (2) ◽  
pp. 55
Author(s):  
Norol Hamiza Zamzuri ◽  
Khairil Wahidin Awang ◽  
Yuhanis Abdul Aziz ◽  
Zaiton Samdin
Keyword(s):  
Social Impact ◽  
Geographical Area ◽  
Infrastructure Development ◽  
Structured Interviews ◽  
Sustainable Business ◽  
Knowledge Resources ◽  
Business Events ◽  
And Performance ◽  
Event Based

The growth of the event sector is underpinned by the demand of organizing a business event.  Thus, it leads to an increase in economic and social impact. However, the problems from the growth of this sector potentially results from the use of several event materials, transportation and infrastructure development.  Organizing a green event is seen as one of the strategies to reduce the environmental impact.  Therefore, the aim of this paper is to explore the issues involved throughout the process of greening an event by applying Mair and Jago Model.  Semi-structured interviews were conducted with event managers from six Malaysia business event companies that encourage green practices during their event.  Findings suggest that impact, initiative, support and performance motivates event organizers in organizing a green event.  It has also been found that knowledge, resources and behaviour are the barriers faced by event organizers throughout the process of organizing a green event.  Based on the findings it appears that two important factors have emerged from the data collection and analysis that showed a deviation from the Mair and Jago Model, namely “impact” for the motivation element and “support” for the barrier element.  The main limitation of this study was the scope of the study; as it only focuses on business events.  However, as the main purpose of this study is to explore the issues of organizing a green event, it has been found that there are other issues need to be explored in other contexts and geographical area.  Apart from this, as this is a case study, it can only replicate according to the circumstances of this case study. However, this study can be generalized in terms of the theory that has emerged from it.  It is suggested that further research should explore more issues in other contexts and geographical areas. 

The integration of risk and performance management: the role of boundary objects

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Enrico Bracci ◽  
Giorgia Gobbo ◽  
Luca Papi
Keyword(s):  
Performance Management ◽  
Knowledge Integration ◽  
Boundary Work ◽  
Boundary Objects ◽  
Structured Interviews ◽  
Content Type ◽  
Integration Mechanisms ◽  
And Performance

PurposeThis paper investigates the role of boundary objects and boundary work in the integration of risk management (RM) and performance management (PM) systems. In particular, the paper combines theoretical insights with an empirical focus to examine how shared contexts are created through the boundary work performed by key actors across knowledge boundaries.Design/methodology/approachThe paper develops an exploratory qualitative case study from a local government context. The methodology is based on document analysis and semi-structured interviews.FindingsBoundary objects can act as knowledge integration mechanisms, allowing key actors to understand the meanings and uses of RM and PM practices. The paper shows how collaborative versus competitive boundary work exerted by key actors can explain the creation of shared contexts leading to integration between RM and PM.Originality/valueThe results contribute to the debate about the integration of RM with other managerial systems. Differently from previous research, the integration theme is addressed in the present work by looking specifically to the integration between RM and PM. In doing so, the role of both boundary objects and the boundary work performed by relevant actors to demarcate their legitimacy and autonomy over preferred practices is portrayed.

Who's influencing whom? Developing sustainable business partnerships

2014 ◽  
Vol 9 (1) ◽  
pp. 60-74 ◽  
Author(s):  
Simon Adderley ◽  
Duane Mellor
Keyword(s):  
Single Case ◽  
Theory Approach ◽  
Business Partnerships ◽  
Structured Interviews ◽  
Sustainable Business ◽  
Content Type ◽  
Government Organisation ◽  
Grounded Theory Approach

Purpose – Recently David Jones in Who Cares Wins proposed sustainability as being essential for businesses success over the coming decades. The purpose of this paper is to present a case study of the development of a partnership between an environmental non-government organisation (NGO) (world wildlife fund-UK) and a major retailer (Marks and Spencer). The partnership developed three “types”, sponsorship, technical and communication partnerships. Design/methodology/approach – A grounded theory approach was taken; information was gathered using semi-structured interviews. Data from these interviews were then triangulated with corporate materials to allow generalisations to develop. Findings – Through the three “types” of partnership themes of conflict and project drift were identified, although the overarching “Plan A” commitment is seen as a potential exemplar in sustainability. Difficulties were identified with respect to the dissemination of the outputs from the partnership, some of which were too complex, where others appeared to change to be more appealing to the consumer. Social implications – Although a single case study, it highlights the challenges and benefits to both partners. As such, it provides insight into the practical issues of delivering sustainability commitments and projects in partnership. Such approaches are critical not only for the viability of business, but also for the long-term health of our planet. Originality/value – This represents a case study of the development of a sustainable partnership between a large corporate and an NGO, which could represent a template for sustainable business. This paper in responds to the growing demand for such case-study examples.

scholarly journals Public (Dis)Engagement in Toll Road Project: A Case Study from Indonesia

2019 ◽  
Vol 23 (1) ◽  
pp. 77
Author(s):  
Nurhadi Susanto
Keyword(s):  
Public Participation ◽  
Public Perception ◽  
Social Impact ◽  
Development Planning ◽  
Project Planning ◽  
Infrastructure Development ◽  
Toll Road ◽  
Study Results ◽  
The Impact

Although numerous studies have established the importance of public participation in development, in practice, the government or companies in charge of infrastructure development often obscure public perception about its potential impact on development outcomes. This research aims to provide a more detailed description of the impact of toll road construction projects with low public participation. This research is study is a case study that employed qualitative research design approach. The study provides a deeper understanding the impact that ignoring public engagement has on the construction toll road. Results of this study underscore the importance of participatory public project planning and implementation on project outcomes and impact. Specifically, results of the study showed that public disengagement in the construction of road toll impacts public perception [during the project preconstruction and construction stages; willingness to accept change in land use change that is necessary to realize the project; and ultimately the social impact of similar project. Study results are valuable inputs into decision making process on the need for participatory infrastructure development to enhance project acceptability, effectiveness and social impact; the importance of good development planning that involves taking into consideration all the scenarios during the implementation phase. 

scholarly journals Técnicos de Desporto de Natureza: Contributos para o Entendimento das Problemáticas do Setor

2021 ◽  
Vol 7 (1) ◽  
pp. 23-33
Author(s):  
Ricardo Melo ◽  
Diogo Leite
Keyword(s):  
Participant Observation ◽  
Structured Interviews ◽  
Single Male ◽  
Professional Activities ◽  
Training Scheme ◽  
Professional Profile ◽  
Part Time ◽  
And Performance ◽  
Academic Qualifications

The purpose of this article is to present the sociodemographic and professional profile of nature sports technicians who work in the Region of Coimbra, to identify the main problems of the sector and the profession felt by these technicians, and to present strategic recommendations for the improvement of the setor. For this, a case study was developed, whose data collection was carried out through the application of 30 semi-structured interviews to a sample of technicians who collaborated with touristic animation companies based in the Region of Coimbra, complemented with six months of participant observation in one of these companies of the referred region. The interviewed technicians are young, single, male individuals, with high academic qualifications, who collaborate in part-time in the companies with which they collaborate, with low remuneration resulting from the performance of the various functions they perform (technical, logistical, secretarial, and management), therefore working on other professional activities throughout the year. When analyzing the main problems identified in this study, the creation of an association of sports technicians of nature and tourist entertainment, the introduction of a training scheme, the production of legislation related to the regulation of access to the profession, and the implementation of a system for monitoring and evaluating the competence and performance of technicians are suggested.

scholarly journals Examining networked NGO services: reconceptualising value co-creation

2018 ◽  
Vol 38 (7) ◽  
pp. 1540-1561 ◽  
Author(s):  
Bernadette Best ◽  
Sandra Moffett ◽  
Claire Hannibal ◽  
Rodney McAdam
Keyword(s):  
Service Provision ◽  
Competitive Advantages ◽  
Structured Interviews ◽  
Content Type ◽  
Service Contracts ◽  
Multiple Data ◽  
And Performance ◽  
And Function ◽  
Internal Stakeholders

Purpose The purpose of this paper is to explain how value is co-created in a many-to-many (MTM) context. The authors use a case study of a non-governmental service delivery consortium engaging multiple actors to examine how value is co-created beyond the buyer-supplier dyad. Design/methodology/approach An explanatory case study of a consortium of seven UK non-governmental organisations (NGOs) delivering public service contracts is presented. Multiple data collection methods are combined; semi-structured interviews (n=30) and focus groups with internal stakeholders (n=5), participant observations (n=4) and document analysis. Findings The authors use three illustrative empirical examples to show how different sources, types, enablers and mechanisms of VCC are evident during service provision activities. The findings show how different service provision activities utilise different dimensions, leading the authors to suggest that dimensions of VCC may be context dependent. Research limitations/implications As consortia differ in their context and function, the findings may not be generalisable. Nevertheless, they provide specific examples of sources, types, enablers and mechanisms of value co-creation (VCC) that may be applicable to private, public and NGOs. Practical implications Understanding how value is co-created with multiple stakeholders can offer competitive advantages likely to lead to improved sustainability, impact and performance. Originality/value The empirical study offers a reconceptualisation of VCC in a MTM context. The paper combines disparate perspectives of VCC to offer a more holistic perspective.

Can hospital dashboards provide visibility of information from bedside to board? A case study approach

2017 ◽  
Vol 31 (2) ◽  
pp. 142-161 ◽  
Author(s):  
Adriana Pace ◽  
Sandra C. Buttigieg
Keyword(s):  
Single Case ◽  
Clinical Effectiveness ◽  
Structured Interviews ◽  
Content Type ◽  
Strategic Fit ◽  
Study Approach ◽  
And Performance ◽  
Practical Implications ◽  
Different Levels

Purpose The purpose of this paper is to analyse hospital dashboards’ visibility of information at different management levels to improve quality and performance in an acute general hospital. Design/methodology/approach Data were generated via 21 semi-structured interviews across different management levels. Findings All management levels had greater visibility of information, could make informed decisions, and registered performance improvement. Specifically, waiting time improved, however since introduction of hospital dashboards was work-in-progress at time of study, managers could not record improvement in terms of cost reductions, clinical effectiveness, patient safety and patient satisfaction. Different managerial levels had different visibility with top management having the greatest. Research limitations/implications In single case studies, where only one context is used, the findings cannot be reproduced in different contexts; even though most of the results could be matched with the current literature. Practical implications The need to have balanced key performance indicators that take into account other facets of improvements, apart from time, has been emphasised. Furthermore, if middle and departmental managers have greater visibility, this would allow them to work towards a strategic fit between the departments that they manage with the rest of the hospital. Originality/value There is scant literature regarding performance dashboards’ enhancement of visibility of information at different management levels. Furthermore, according to the authors’ knowledge, no other paper has tried to identify and discuss the different levels of information, which should be visible from bedside to board namely to management, clinicians and public.

scholarly journals Lowering Investment Risk at the Bop Using Network Innovation Fundación pro Vivienda Social (Fpvs) Case

2012 ◽  
Vol 11 (1) ◽  
pp. 04-29
Author(s):  
Marìa Griselda Lassaga ◽  
Gabriel Lanfranchi
Keyword(s):  
Low Income ◽  
Global Economy ◽  
Business Models ◽  
Buenos Aires ◽  
Metropolitan Region ◽  
Infrastructure Development ◽  
Base Of The Pyramid ◽  
Economic Market ◽  
Sustainable Business

More than 2 million people from the outskirts of the Buenos Aires Metropolitan Region live in neighborhoods with restricted access to education, credit, healthcare, and basic services (Goytia and Lanfranchi, 2009). With nearly 4 billion people now living in poverty world wide, this situation is not unique to Buenos Aires. The size of this “Base of the Pyramid” (BOP) economic market makes it impossible to ignore in the 21st century (Prahalad and Hart, 2002). Unfortunately however, most private businesses have overlooked this population and thereby denied it the opportunity to participate in the global economy. This article describes how Fundación Pro Vivienda Social (FPVS) seeks to rectify this situation by facilitating economic engagement with the BOP. This case study, based on the testimony and experiences of participants, details the effort to create financially sustainable business opportunities for both the BOP and private sector. Specifically, this study deals with FPVS‟s role as a facilitator between businesses and poor communities in doing business with the Base of the Pyramid, (BOP). Testimony from this real case study in addition to the experience of the researchers and current business literature was the chosen path. As a longitudinal study, the case looks at how perceptions and relationships change over time. Based on the Developing Business Network Model, this article looked at the co-creation of value for all the parties within a sustainable framework. Specifically, the FPVS case deals with the foundation‟s leverage function in developing mutually beneficial infrastructure solutions. Since 1995, FPVS has focused on housing improvements and infrastructure development. Through its projects, FPVS has demonstrated that working with low-income communities is not high-risk, but rather good business. The foundation believes that by organizing communities around mobilizing events related to standard of living improvements, it can create the social capital necessary to break the poverty cycle (Lanfranchi 2005). In the areas where it operates, FPVS has developed strategies to organize community demand for goods and services and match it with suppliers. These types of strategies have been described by Granovette (1983) as „solving structural holes‟. An important aspect of this study is that it illustrates the necessity of transcending traditional business models when developing successful enterprises with the BOP. It also highlights how the FPVS approach is consistent with recent advances in BOP literature (Prahalad, 2006). For example, the report shows how FPVS strategies incorporate the concepts of business management innovations (Kandachar, 2008), business networks (Hakansson and Snehota, 1995), and radical transactivity (Hart and Simanis, 2005; Simanis and Hart, 2008). Most significantly, this study demonstrates how to create a sustainable and mutually beneficial economic exchange between private businesses and the BOP.

Unusual venues for business events: key quality attributes of museums and art galleries

2020 ◽  
Vol 6 (4) ◽  
pp. 847-862
Author(s):  
Vladimir Antchak ◽  
Eleanor Adams
Keyword(s):  
Interior Design ◽  
Quality Attributes ◽  
Structured Interviews ◽  
Art Gallery ◽  
Case Study Methodology ◽  
Content Type ◽  
Study Methodology ◽  
Business Events ◽  
Key Aspects

Purpose This paper aims to identify the key quality attributes a museum or art gallery should possess and enhance to become an attractive business event venue. Design/methodology/approach The research adopted a two-stage case-study methodology. Firstly, three museums were selected in Manchester, UK, to explore the venues’ approaches to hosting business events. These were the Lowry Art Centre, Salford Museum and Manchester Art Gallery. Secondly, a business event at another museum in the city, Science and Industry Museum, was accessed to explore the audiences’ perceptions and industry requirements regarding the organisation of events in museums. In total, 21 qualitative semi-structured and structured interviews were conducted with the event delegates, event planners and museums’ management. Findings Thematic analysis was applied to identify three key attributes: venue character, memorability and functionality and feasibility. Venue character refers to the overall appeal of a venue, including its history, status and interior design. Memorability refers to the authenticity and uniqueness of the attendee experience at a corporate event organised in a museum. Finally, functionality and feasibility deals with the availability of functional facilities, space flexibility and diverse venue regulations. Originality/value The findings of the research provide valuable insights to both museums and event companies. The research reveals the main benefits and drawbacks of using a museum or an art gallery as a venue for business events and suggests key aspects to consider while staging a business event in a cultural institution. Museums could apply the findings in marketing to emphasise their uniqueness, authenticity and flexibility.

scholarly journals Have Bangladesh’s Polders Decreased Livelihood Vulnerability? A Comparative Case Study

2019 ◽  
Vol 11 (24) ◽  
pp. 7141 ◽  
Author(s):  
Sanchayan Nath ◽  
Frank van Laerhoven ◽  
Peter P. J. Driessen
Keyword(s):  
Community Involvement ◽  
Saline Water ◽  
Vulnerability Index ◽  
Community Response ◽  
Comparative Case Study ◽  
Infrastructure Development ◽  
Structured Interviews ◽  
Hydrological Conditions ◽  
The Impact

Communities living in coastal regions are vulnerable to flooding, salinity intrusion, and natural hazards. This is aggravated by climate change. In order to reduce this vulnerability, governments have invested heavily in developing coastal infrastructures. One type of infrastructure development regards polders (i.e., pieces of land previously subject to permanent or temporal overflow that are now surrounded by embankments that prevent inundation). The impact of polderization on livelihood vulnerability is not straightforward and is therefore still poorly understood. In order to analyze such impacts, we present a comparative case study of four polders in Bangladesh that are characterized by varying societal circumstances, hydrological conditions, hydrological interventions, and different levels of community response to polderization. How does livelihood vulnerability vary temporally and spatially in polders, and what explains such variation? We use data collected via 162 surveys, 40 semi-structured interviews, and secondary research to analyze trends in the scores of the livelihood vulnerability index. Based on our analysis, we argue that after accounting for interactions amongst variables like hydrological conditions, hydrological interventions, community response, and other societal factors, livelihood vulnerability is lower in polders characterized by higher community involvement in using hydrological interventions to control the flow of saline water.

What is a ‘Learning Organization’ in General Practice? A Case Study

2000 ◽  
Vol 13 (3) ◽  
pp. 152-155 ◽  
Author(s):  
Florence Cantle
Keyword(s):  
General Practice ◽  
Performance Management ◽  
Learning Organization ◽  
Key Management ◽  
Management Strategies ◽  
Healthcare Services ◽  
Structured Interviews ◽  
Organizational Issues ◽  
And Performance

The focus of the research herein was to examine the main characteristics of a learning organization in a general practice. An ethnographic approach was taken. Blockage instrument, structured interviews and documentary evidence were used to establish the validity and the reliability of the research. Data were collected and analysed systematically. It is shown that the case study practice contains the characteristics of a learning organization and key management and organizational issues, such as policy making, practice management and performance management, are identified. Management strategies are offered and recommendations made both for the case study practice and generally for primary and secondary healthcare services. We hope that our research will guide further strategic planning in the case study practice, and that it will help other general practices and the NHS as a whole in the development of a learning organization.

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