Burnout and Workplace Deviance among Flight Attendants in Taiwan

2007 ◽  
Vol 101 (2) ◽  
pp. 457-468 ◽  
Author(s):  
Su-Chiun Liang ◽  
An-Tien Hsieh
Keyword(s):  
Emotional Exhaustion ◽  
Deviant Behavior ◽  
Maslach Burnout Inventory ◽  
Well Being ◽  
Workplace Deviance ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
Flight Attendants ◽  
Hierarchical Regression ◽  
Voluntary Behavior

The relationship between burnout and workplace deviance, identified as a component of job performance, was examined. Burnout was assessed with the Maslach Burnout Inventory which has three dimensions, Emotional Exhaustion, Depersonalization, and Reduced Personal Accomplishment. Workplace deviance was defined as voluntary behavior that violates significant organizational norms and threatens the well-being of an organization, its members, or both. This was assessed with the Workplace Deviance Scale, measuring the extent to which the participants had engaged in workplace deviant behavior such as taking property from work without permission, making fun of someone at work, or cursing at someone at work. Anonymous questionnaires with stamped envelopes were distributed to a sample of 1,470 Taiwanese flight attendants at the Arrival Hall of Taiwan Taoyuan International Airport. A response rate of 22.45% was obtained. After cases with missing data ( n = 27) had been eliminated, the sample totaled 303, 17 men and 286 women. The average age was 28.7 yr. ( SD = 4.6). Results of hierarchical regression showed that Depersonalization scores were significantly predictive of Workplace Deviance scores but not Emotional Exhaustion and Reduced Personal Accomplishment scores. Possible reasons and implications of these findings were discussed.

scholarly journals Organizational Factors and Burnout of Perioperative Nurses

2018 ◽  
Vol 14 (1) ◽  
pp. 132-142 ◽  
Author(s):  
Amalia Sillero ◽  
Adelaida Zabalegui
Keyword(s):  
Work Environment ◽  
Emotional Exhaustion ◽  
Quality Care ◽  
Maslach Burnout Inventory ◽  
Organizational Factors ◽  
Well Being ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
University Hospital ◽  
Perioperative Nurses

Background: Knowing the organizational factors that predict burnout in perioperative nurses is paramount for improving the care of patients and promoting nurses’ psychosocial well-being and health. Objective: To determine the influence of organizational factors of the perioperative nurse's work environment on the three burnout dimensions: emotional exhaustion, despersonalization, and personal accomplishment. Method: A cross-sectional study was conducted among 136 nurses in a perioperative care unit at a university hospital in Barcelona, Spain. Data were collected using a demographic data form, and the Spanish versions of the Practice Environment Scale of the Nursing Work Index and Maslach Burnout Inventory. Results: Findings showed emotional exhaustion in 43% (56) of nurses, depersonalization in 21% (28), and reduced personal accomplisment in 53% (69). The degree of general burnout was moderate. The work environment was considered unfavourable as only one factor of five was favourable (Nursing foundations of quality care). Multiple regression analyses showed three organizational factors were associated with all three dimensions of burnout: “Nurse manager ability, leadership, and support of nurses”; “Staffing and resources adequacy”; and “Nursing foundations of quality care”. Conclusions: In this study three organizational factors played a significant role in predicting burnout among perioperative nurses. We recommend hospital management implement policies to improve these organizational factors. Promoting positive leadership styles, providing necessary resources, and creating a positive climate in the work environment could increase psychosocial wellbeing and decrease burnout among perioperative nurses.

scholarly journals Prevalence of burnout among forest workers in Mazandaran, Iran

2017 ◽  
Vol 63 (No. 2) ◽  
pp. 70-74
Author(s):  
Lotfalian Majid ◽  
Sheikhmoonesi Fatemeh ◽  
Sabzi Mahbobeh ◽  
Abaspour Mahbobeh ◽  
Peyrov Saba
Keyword(s):  
Emotional Exhaustion ◽  
Significant Proportion ◽  
Maslach Burnout Inventory ◽  
Cross Sectional Study ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
Mazandaran Province ◽  
Cross Sectional ◽  
Staff Burnout ◽  
Lower Education Level

Burnout imposes consequences and costs on the organization and employees, such as frequent job and workplace replacement, frequent absenteeism and permissions, and reduced work quantity and quality. So it seems necessary to perform institutional interventions to reduce the staff burnout. The aim of the present study was to determine prevalence of burnout among forest workers in Mazandaran. This descriptive cross-sectional study was conducted on a sample of workers in the forests of Mazandaran province. Result showed that a significant proportion of workers had burnout in terms of the three dimensions of Maslach Burnout Inventory. 46.90% of respondents suffered from high emotional exhaustion, 43.36% had high depersonalization and 49.56% of respondents suffered from low personal accomplishment. In this study it was shown that people with bachelor or higher degree (compared to people with a lower education level) were in better conditions in terms of all three dimensions of burnout; they had higher personal accomplishment and higher emotional exhaustion and lower depersonalization. It was shown that burnout is highly prevalent among chainsaw operators and skidder drivers.

Validation of the Maslach Burnout Inventory-General Survey on a Representative Sample of Dominican Teachers: Normative Data

2016 ◽  
Vol 19 ◽  
Author(s):  
José M. Tomás ◽  
Saturnino de los Santos ◽  
Alicia Alonso-Andres ◽  
Irene Fernández
Keyword(s):  
Emotional Exhaustion ◽  
Work Engagement ◽  
Representative Sample ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
General Survey ◽  
Confirmatory Factor ◽  
Caribbean Spanish ◽  
Competing Models

AbstractBurnout is characterized by emotional exhaustion, depersonalization and lack of personal accomplishment (Bakke, Demerouti, & Sanz-Vergel, 2014). Several instruments for its measurement exist, but the most widely used scale for measuring its dimensions, by far, is the Maslach Burnout Inventory (MBI) in its different versions. Among the available versions of the scale, the MBI-General Survey was developed to measure three dimensions of burnout (cynicism, personal accomplishment, and emotional exhaustion) regardless of the type of work. The aim of this research is to offer evidence on the psychometric properties of the MBI-GS for its use in the Dominican Republic and other Caribbean Spanish-speaking countries, using representative sample of Dominican teachers. The factorial validity was studied through confirmatory factor analysis. Several competing models were proved in order to test the dimensionality of the scale. The confirmatory analyses shown that the original three-factor structure had a superior fit, but item eleven was removed in order to get an excellent fit χ2(87) = 211.19, p < .001, CFI = .98, RMSEA = .038 90% CI [.032–.045]. Regarding internal consistency, the CRI´s are well above the cut-off criteria of .7 (CRI’s ranged from .74 to .86). Concerning criterion-related validity, the three factors were correlated in the expected direction. Professional efficacy, a dimension of burnout measured in the opposite direction, was positively correlated with the three factors of work engagement, also as expected. This version was found to be a psychometrically sound measure of the three core dimensions of burnout.

scholarly journals MO1038JOB BURNOUT IN RARE DISEASE RESEARCH PHYSICIANS DURING COVID-19 PANDEMIC

2021 ◽  
Vol 36 (Supplement_1) ◽  
Author(s):  
Linfeng Zou ◽  
Yun Zhang ◽  
Ying Wang ◽  
Lei Zhang ◽  
Peng Xia ◽  
...  
Keyword(s):  
Risk Factors ◽  
Rare Disease ◽  
Emotional Exhaustion ◽  
Evaluation System ◽  
Maslach Burnout Inventory ◽  
Job Burnout ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
Job Allocation ◽  
Disease Research

Abstract Background and Aims Doctors are exposed to high levels of stress in their profession and are particularly susceptible to experiencing burnout. Rare disease researches are enlightening, with more workload to clinicians, especially during the Covid-19 pandemic. We aim to explore the mental influence of participating in rare disease researches on clinicians. Method Doctors received electronic questionnaires regarding job-burnout in October 2020. The modified Maslach Burnout Inventory-General Survey (MBI-GS) was used to evaluate job burnout state. The MBI-GS consisting of three dimensions, emotional exhaustion (five questions), cynicism (five questions), and reduced personal accomplishment (six questions). The 7-grade Likert scale is adopted in each question, from 0 point (never) to 6 points (very frequently). Job burnout was considered if the average score of any dimension is no less than three.  Results Questionnaires from all 203 doctors were analysed in this study, with females (70.0%, n=140). Age ranging from 25 to 39, 40 to 54, and above 55 were 41.4%, 50.7%, 7.9%, respectively. Nearly half of the subjects (50.2%, n=102) fulfil the definition of job-burnout, which was fewer than that in the residency program (50.2% vs. 62.9%, p=0.02). An inappropriate evaluation system (36.0%) and lack of private time (35.5%) were the leading cause of job-burnout. The pressure of scientific researches (79.3%) and career promotion (58.1%) was the major source of mental pressure. Doctors who participated in rare disease researches (46.8%, n=95) did not show significant differences in burnout rate than individuals who did not (44.2% vs 55.6%, p=0.123), nor as in three dimensions (27.3% vs 36.1%, p=0.183 for emotional exhaustion, 21.1% vs 20.4%, p=0.905 for cynicism, 21.1% vs 27.8%, p=0.267 for reduced personal accomplishment). Logistic analysis revealed that high requirement from superior (22.5% vs 6.9%, p= 0.001), pressure from family (33.3% vs 17.8%, p=0.010), inappropriate job allocation (47.1% vs 29.7%, p= 0.019) as well as delayed off-work time (p=0.013) were independent risk factors of job-burnout. Physicians who participate in rare disease research had better job allocation (75.8% vs. 49.1%, p&lt;0.001), but not in the other three risk factors.  Conclusion More workload did not increase the job-burnout of physicians participating in the rare disease research, which might be contributed by the appropriate job allocation.

scholarly journals THE EFFECT OF FAMILY AND WORKPLACE CHARACTERISTICS ON THE BURNOUT LEVEL OF RADIOGRAPHERS WORKING IN ONCOLOGY PATIENT CARE

2020 ◽  
Vol 37 (2) ◽  
pp. 5-12
Author(s):  
Attila András PANDUR ◽  
Szabolcs CSEH ◽  
József TOLLÁR ◽  
Imre REPA ◽  
Csaba VANDULEK ◽  
...  
Keyword(s):  
Patient Care ◽  
Emotional Exhaustion ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
Online Data ◽  
Oncology Patient ◽  
Cross Sectional ◽  
Mean Values ◽  
Negative Effect

Purpose: The aim of our study was to explore the burnout rate of radiographers working in oncology patient care. Materials and methods: Our cross-sectional, targeted non-random sampled research was carried out from June 2018 to September 2018. We used the Maslach Burnout Inventory supplemented with our own questionnaire for online data collection. In addition to demographic aspects, we collected data about job characteristics to examine predictors of burnout. Statistical analysis was performed using descriptive statistics, two-sampled t-test, analysis of variance, Mann-Whitney test and Kruskal-Wallis test were used at 95% confidence level (p=0.05). Results: We analyzed the data of 72 radiographers working in oncology patient care (n=72) and 332 radiographers working in other fields of patient care (n=332). Radiographers working in oncology patient care were characterized by a significantly increased value of emotional exhaustion (p=0.001). Respondents who were single, provided monthly on-call duty and held university degree showed depersonalization (p=0.001). The presence of a secondary job, working more than 40 hours of work per week and active participation in on-call duty services had a negative effect on emotional exhaustion (p=0.001). Respondents with more than one child in their household showed a significantly better value of personal accomplishment (p=0.001). The subjective assessesment of poor financial status had negative effect on all three dimensions of burnout (p=0.001). Conclusion: The mean values of the emotional exhaustion of radiograhers working in oncology patient care increased significantly. The observed elevated value of personal accomplishment shows a sign of positive feedback coming from the patients towards the radiographer.

scholarly journals Burnout among clinicians in tertiary care setting

2018 ◽  
Vol 5 (3) ◽  
pp. 1157 ◽  
Author(s):  
Rajya Lakshmi Chepuru ◽  
Siva Kumar Lotheti ◽  
Devi Madhavi Bhimarasetty
Keyword(s):  
Emotional Exhaustion ◽  
Work Experience ◽  
Care Setting ◽  
Tertiary Care ◽  
Working Hours ◽  
Maslach Burnout Inventory ◽  
Cross Sectional Study ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
Cross Sectional

Background: “Burnout” is defined as a state of physical, emotional and mental exhaustion, or a coping mechanism to working conditions that are stressful, demanding and lack of recognition. Effects of burnout are many and can eventually threaten one’s job satisfaction, relationship and also health. High patient load, long working hours, poor logistics and infrastructure support and unreasonable demands from patients make clinicians vulnerable for stress and burnout. Objective was to study the prevalence of burn out in clinicians and factors associated with burnout.Methods: The study was an observational descriptive cross-sectional study conducted among Doctors in clinical departments of a Tertiary Medical care setting in October-November 2015. Sample size was 97. Study was conducted using Maslach Burnout Inventory with additional questions on demographic factors, work experience, hours of work and speciality. The inventory comprised 22 items on a seven-point Likert scale. Frequency of symptoms (ranging from ‘0=never’ to ‘6=every day’). Burnout was measured in three dimensions - emotional exhaustion (EE), depersonalization (DP) and personal accomplishment (PA). The data was collected after taking Institutional ethics committee approval and verbal consent from participants. Data was analyzed using MS Excel 2007.Results: About 15% 0f clinicians showed high emotional exhaustion, 9% high depersonalization, and 18% low Personal accomplishment. More Females showed burnout than males and more clinicians from surgical branches showed burnout when compared to medical branches.Conclusions: Burnout exists among healthcare professionals and measures should be taken to identify causes and take remedial actions.

scholarly journals Reducing workplace burnout: The relative benefits of cardiovascular and resistance exercise

2014 ◽  
Author(s):  
Rachel J Bretland ◽  
Einar B Thorsteinsson
Keyword(s):  
Psychological Distress ◽  
Resistance Exercise ◽  
Perceived Stress ◽  
Emotional Exhaustion ◽  
Small Sample Size ◽  
Relative Effectiveness ◽  
Maslach Burnout Inventory ◽  
Well Being ◽  
Small Sample ◽  
Personal Accomplishment

Objectives. With 43% of Australians experiencing occupational burnout therapies for burnout reduction are paramount to organisational efficiency. Exercise has potential to provide a multilevel and cost effective burnout intervention. The current study aims to extend the literature by comparing cardiovascular with resistance exercise to assess their relative effectiveness against well-being, perceived stress, and burnout. Design. Participants were 49 (36 females and 13 males) previously inactive volunteers ranging in age from 19 to 68 that completed a four week exercise program of either cardiovascular, resistance, or no exercise (control). Method. Participants were measured against the Subjective Exercise Experience Scale, the Perceived Stress Scale, and the Maslach Burnout Inventory. Results. After four weeks of exercise participants had greater positive well-being and personal accomplishment, and concomitantly less psychological distress, perceived stress, and emotional exhaustion. Cardiovascular exercise was found to increase well-being and decrease psychological distress, perceived stress, and emotional exhaustion. Resistance training was noticeably effective in increasing well-being and personal accomplishment and to reduce perceived stress. Our preliminary findings revealed large effect sizes suggesting that exercise may be an effective treatment for burnout. However, given a small sample size further research needs to be conducted. Conclusion. Different types of exercise may thus help protect against burnout as exercise seems to increase well-being and personal accomplishment while decreasing psychological distress, perceived stress, and emotional exhaustion. Organisations that want to address burnout can assist by improving their employees’ access to regular exercise programs.

scholarly journals Predictors of burnout among HIV nurses in the Western Cape

Curationis ◽  
2017 ◽  
Vol 40 (1) ◽  
Author(s):  
Rizwana Roomaney ◽  
Jeanette Steenkamp ◽  
Ashraf Kagee
Keyword(s):  
Emotional Exhaustion ◽  
Interpersonal Conflict ◽  
Death And Dying ◽  
Maslach Burnout Inventory ◽  
Hiv And Aids ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
Healthcare Personnel ◽  
Western Cape ◽  
Job Status

Background: Burnout has been implicated as one of the reasons for key healthcare personnel, such as nurses, leaving their profession, resulting in insufficient staff to attend to patients.Objective: We investigated the predictors of three dimensions of burnout, namely emotional exhaustion, depersonalisation and personal accomplishment, among nurses in South Africa attending to patients living with HIV.Method: Participants were recruited at a large tertiary hospital in the Western Cape region, with the help of the assistant director of nursing at the hospital. They completed the Maslach Burnout Inventory, the Quantitative Workload Inventory, the Interpersonal Conflict at Work Scale, the Organisational Constraints Scale, the Death and Dying subscale of the Nursing Stress Scale, and the HIV and AIDS Stigma Instrument – Nurse.Results: We found elevated levels of burnout among the sample. Workload, job status and interpersonal conflict at work significantly explained more than one-third of the variance in emotional exhaustion (R² = 0.39, F(7, 102) = 9.28, p = 0.001). Interpersonal conflict, workload, organisational constraints and HIV stigma significantly explained depersonalisation (R² = 0.33, F(7, 102) = 7.22, p = 0.001). Job status and organisational constraints significantly predicted personal accomplishment (R² = 0.18, F(7, 102) = 3.12, p = 0.001).Conclusion: Factors such as workload, job status and interpersonal conflict in the work context, organisational constraints and stigma associated with HIV were found to be predictors of burnout in the sample of nurses. Our recommendations include developing and testing interventions aimed at reducing burnout among nurses, including reducing workload and creating conditions for less interpersonal conflict at work.

scholarly journals Burnout among Plastic Surgery Residents in India: An Observational Study

2020 ◽  
Vol 53 (03) ◽  
pp. 387-393
Author(s):  
Nikhil Panse ◽  
Smita Panse ◽  
Swaminathan Ravi ◽  
Hemant Mankar ◽  
Ankur Karanjkar ◽  
...  
Keyword(s):  
Plastic Surgery ◽  
Emotional Exhaustion ◽  
Online Survey ◽  
Multivariable Analysis ◽  
Maslach Burnout Inventory ◽  
Well Being ◽  
Personal Accomplishment ◽  
Burnout Syndrome ◽  
Faculty Involvement ◽  
Resident Burnout

Abstract Introduction Burnout syndrome can be defined as emotional exhaustion, depersonalization, and perceived lack of personal accomplishment, all of which lead to decreased effectiveness at work. The Medscape burnout and depression report of 2018 suggests that the burnout range across various specialties ranges from 23 to 48%. There are no studies to assess the burnout among plastic surgery residents in India. This study is an attempt to assess the same. Materials and Methods An online survey was conducted in March and April 2019 for plastic surgery residents across India. Various parameters including those related to gender, year of the curriculum, hobbies, exercise, and marital status were assessed. There were multiple sections in the survey, which included the demographic details, stress-related variables, and the abbreviated Maslach Burnout Inventory. The abbreviated Maslach Burnout Inventory is a validated scale that has been used to assess the burnout among plastic surgery residents in India. The three subscales, emotional exhaustion, depersonalization, and personal accomplishment were measured on a Likert scale. Univariable and multivariable analysis of factors associated with burnout was performed. Results Of the 185 respondents, 48.4% experienced moderate-to-high burnout. Of these, 25% (n = 46) were above the 75th centile of the overall burnout score, indicating severe burnout. Insufficient faculty involvement, insufficient time allotted for formalized teaching, conflict with colleagues, and lack of adequate support staff correlated with resident burnout on multivariate analysis. Residents who pursued their hobbies or performed physical activities for exercise had significantly lesser burnout. Conclusion The incidence of burnout in plastic surgery residents surveyed in our study was 48.4%. The faculty of the departments and the residents themselves, as well as the governing bodies, all have a role to play to address the issue of burnout among residents. Dedicated and persistent efforts toward improving physical and psychological well-being of plastic surgery residents will positively impact not only the well-being of the residents but also the quality of patient care.

Burnout or Professional Exhaustion Syndrome Among Primary Care Tunisian Doctors

2009 ◽  
Vol 24 (S1) ◽  
pp. 1-1
Author(s):  
M. Oumaya ◽  
L. Ghanmi ◽  
Y. Baccar ◽  
B. Khédira ◽  
K. Ben Salah ◽  
...  
Keyword(s):  
Primary Care ◽  
Emotional Exhaustion ◽  
General Medicine ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Three Dimensions ◽  
Primary Care Practitioners ◽  
Continued Medical Education ◽  
Relational Difficulties ◽  
Transversal Study

The Burnout or the professional exhaustion syndrome is common among doctors, especially primary care practitioners. The rates range from 25 to 76% according to specialties.Aims:Main objective was to assess the prevalence of burnout in Tunisian primary care practitioners working in public sector in the region of the Cap Bon. Secondary objectives were to determine the risk factors and the consequences associated with this syndrome.Methods:transversal study using four scales: Anonymous auto questionnaire elaborated by the medical team, the Maslach Burnout Inventory (MBI), the Beck Depression inventory (BDI) and the state-trait anxiety inventory (STAI). The MBI explores the three dimensions of Burnout: emotional exhaustion, depersonalization and reduced personal accomplishment. In our study, the Burnout was defined by the presence of two or three pathological dimensions.Results:113 questionnaires were exploitable (85.6% of the sample). The results of the MBI showed that one third of doctors suffer from Burnout and 7.1% have severe attaints. 35% of the doctors had high score of emotional exhaustion, 21% had high depersonalization and 40% had a low score of personal accomplishment. The Burnout was significantly associated with depression (p < 0.001), suicidality (p=0.023) and anxious temperament (p< 0.001). On the other hand, a continued medical education protected significantly against the Burnout (p=0.003). Professional exhaustion was significantly related to the wish of reconversion (p=0.023) and to relational difficulties with patients and colleagues. The solutions proposed were the increase of the number of doctors and a better education of medical students in general medicine.

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