Effect of Counselors' Self-References on Subjects' First Impressions in an Experimental Psychological Interview
The present study examined the relationship between counselors' self-disclosure and clients' impressions of the counselors' empathy, competence and trustworthiness. 87 subjects were randomly selected and assigned to one of three disclosure conditions, personal self-reference, indirect self-reference, and no self-reference. Subjects read written dialogues then rated the counselors on these qualities using three standardized relationship inventories. An unambiguous preference for the counselor who made indirect references to his experiences and feelings was noted. The counselor using personal statements received the lowest ratings, and the one using only reflective, non-revealing statements was given moderate evaluations. One of the implications for therapeutic practice is that the use of self-disclosure early in treatment may be counterproductive inasmuch as it may undermine the perceptions necessary for the development of a strong therapeutic alliance.