Hotel Ratings: V. Effects of Format and Survey Length

1985 ◽  
Vol 56 (1) ◽  
pp. 176-178 ◽  
Author(s):  
Ashton D. Trice ◽  
M. Shaun Dolan

Two studies addressed format issues in the design of hotel guest surveys. The first study indicated that a space for commentary was a positive incentive for return among 600 guests at a resort hotel. An unstructured space for comment elicited more comments than a structured space. A second study showed that, when space for comment was provided, longer lists of objective rating items brought about higher return rates (5, 10, and 15 Likert items). As more rating items were provided, the number of comments declined.

2021 ◽  
pp. 1-13
Author(s):  
Kristina M. Gill ◽  
Todd J. Braje ◽  
Kevin Smith ◽  
Jon M. Erlandson

There is growing evidence for human use of geophytes long before the advent of agriculture. Rich in carbohydrates, geophytes were important in many coastal areas where protein-rich marine foods are abundant. On California's Channel Islands, scholars have long questioned how maritime peoples sustained themselves for millennia with limited plant resources. Recent research demonstrates that geophytes were heavily used on the islands for 10,000 years, and here we describe geophyte and other archaeobotanical remains from an approximately 11,500-year-old site on Santa Rosa Island. Currently the earliest evidence for geophyte consumption in North America, our data extend geophyte use on the Channel Islands by roughly 1,500 years and document a diverse and balanced economy for early Paleocoastal peoples. Experimental return rates for a key island geophyte support archaeological evidence that the corms of blue dicks (Dipterostemon capitatus) were a high-ranked staple resource throughout the Holocene.


Author(s):  
Christian Dorsch ◽  
Xiao Wang ◽  
Ferit Küçükay

AbstractThe calibration of conventional, hybrid and electric drivetrains is an important process during the development phase of any vehicle. Therefore, to optimize the comfort and dynamic behavior (known as driveability), many test drives are performed by experienced drivers during different driving maneuvers, e.g., launch, re-launch or gear shift. However, the process can be kept more consistent and independent of human-based deviations by using objective ratings. This study first introduces an objective rating system developed for the launch behavior of conventional vehicles with automatic transmission, dual-clutch transmission, and alternative drivetrains. Then, the launch behavior, namely comfort and dynamic quality, is compared between two conventional vehicles, a plug-in hybrid electric vehicle and a battery electric vehicle. Results show the benefits of pure electric drivetrains due to the lack of launch and shifting elements, as well as the usage of a highly dynamic electric motor. While the plug-in hybrid achieves a 10% higher overall rating compared to the baseline conventional vehicle, the pure electric vehicle even achieves a 21% higher overall rating. The results also highlight the optimization potential of battery electric vehicles regarding their comfort and dynamic characteristics. The transitions and the gradient of the acceleration build-up have a major influence on the launch quality.


2021 ◽  
Vol 108 (Supplement_2) ◽  
Author(s):  
T Havenhand ◽  
L Hoggett ◽  
A Bhutta

Abstract Introduction COVID-19 has dictated a shift towards virtual clinics. Pennine Acute Hospitals NHS Trust serves over a million patients with a significant number of face-to-face fracture clinics. Introduction of a Virtual Fracture Clinic (VFC) reduces hospital return rates and improves patient experience. The referral data can be used to give immediate monthly feedback to the referring department to further improving patient flow. Method Prospective data was collected for all referrals to VFC during March 2020. Data included referral diagnosis, actual diagnosis, referrers grade, and final outcome. Results 630 referrals were made to VFC. 347 (55%) of those referrals were directly discharged without the need for physical consultation. Of these 114 (32%) were injuries which can be discharged by the Emergency Department with an advice leaflet using existing pathways. Of the remaining discharges 102 (29%) were query fractures or sprains; and 135 (39%) were minor fractures; which needed only advice via a letter and no face to face follow up. Conclusions Implementation of VFC leads to a decrease in physical appointments by 55% saving 347 face to face appointments. The new system has also facilitated effective audit of referrals in order to further improve patient flow from the Emergency Department via feedback mechanisms and education.


2018 ◽  
Vol 9 (4) ◽  
pp. 605-616 ◽  
Author(s):  
Cathy L Melvin ◽  
Anissa I Vines ◽  
Allison M Deal ◽  
Holly O Pierce ◽  
William R Carpenter ◽  
...  

Abstract Colorectal cancer (CRC) is one of the most common cancers in the USA. In 2017, an estimated 135,420 people were diagnosed with CRC and 50,260 people died from CRC. Several screening modalities are recommended by the United States Preventive Services Task Force (USPSTF), including annual stool tests that are usually completed at home and under-used compared with colonoscopy despite stated patient preferences for an alternative to colonoscopy. The Community Preventive Services Task Force recommends use of small media interventions (SMIs) to increase CRC screening and calls for a greater understanding of its independent impact on screening participation. This study tested whether a SMI increased the likelihood of participant return of a USPSTF recommended Fecal Immunochemical Test (FIT). In total, 804 individuals participated in a two-group, prospective randomized controlled trial. Descriptive statistics with chi-square tests compared differences in participant characteristics and return rates. Multivariable log-binomial modeling estimated combined effects of patient characteristics with FIT return rates. No differences in return rates were observed overall or by participant characteristics other than the year of enrollment. A multivariable model controlling for all covariates, found gender, insurance type, and regular place for healthcare to be significantly associated with return rates. Receipt of the SMI did not independently increase overall return rates but it may have improved the ease of completing the FIT by some participants, particularly women, those with insurance, and those with a regular place for healthcare.


Author(s):  
Michael S. Wogalter ◽  
Meredith F. Yarbrough ◽  
David W. Martin

The use of email and fax communications has increased dramatically over the last decade. They are now commonplace methods of information exchange. Most research involving questionnaires has used postal mail to deliver and return the surveys from recipients who might not otherwise be reached through live administration. A frequent methodological issue with mail surveys is low levels of return rates. The present research compared the return rates of a survey that was sent by mail, email or fax. Participants could return the survey by any of the same three methods. The results showed that postal mail and email exhibited higher return rates than facsimiles and that the method of return tended to be the same method in which the questionnaire was originally sent. Implications of these results for survey research are discussed.


1995 ◽  
Vol 41 (9) ◽  
pp. 846-848 ◽  
Author(s):  
E. Ledesma ◽  
J. Llorca ◽  
M. A. Dasí ◽  
M. L. Camaró ◽  
E. Carbonell ◽  
...  

Arbitrarily primed polymerase chain reaction (AP-PCR) was used to differentiate strains of Legionella pneumophila isolated from different water sources in a resort hotel in Benidorm, Alicante, Spain, where an outbreak of Legionnaires' disease occurred among a group of tourists between 65 and 80 years of age. All isolates were L. pneumophila serogroup 1, subtype Pontiac (Knoxville 1). Five different patterns (P1 to P5) were obtained by AP-PCR. The number of bands per pattern varied between 4 and 11. Patterns P1 and P2 represented 60 and 20% of L. pneumophila isolates, respectively. Since different subpopulations of L. pneumophila coexisted (up to three different AP-PCR patterns were identified in a single room), it was not possible to link an individual L. pneumophila strain to the occurrence of this outbreak.Key words: Legionella pneumophila, AP-PCR, subtyping, outbreak.


Sign in / Sign up

Export Citation Format

Share Document