scholarly journals Pemanfaatan Teknologi Informasi dan Komunikasi dalam Penerapan Konsep Smart Tourism di Kabupaten Pangandaran

Author(s):  
Rifki Rahmanda Putra ◽  
Ute Lies Siti Khadijah ◽  
Cecep Ucu Rakhman

Information and communication technology have changed globally specifically in the industrial era 4.0. Pangandaran Regency which focuses its economy through the tourism industry and aspires its region as a world-class tourist destination needs to accelerate its tourism development through the development of information and communication technology with the concept of smart tourism, to initiate an increase with the need to visit tourists. So this study discusses the use of potential and develops the concept of intelligent tourism in The Pangandaran Regency by utilizing information and communication technology to accelerate to become a world-class tourist destination. The method used in this research is qualitative research with case studies, with interactive model analysis techniques. The results showed that the potential of smart tourism in The Pangandaran Regency is a technology-based infrastructure that supports websites, social media, recommendation systems and also the number of millennial tourists. While the development of the concept of smart tourism is divided into the factors of demand and supply with collaboration while the manager of the destination, and the development of intelligent technology by considering Big Data and supporting factors for efficient digital marketing. Keywords: smart tourism, Pangandaran Regency, information and communication technology

2021 ◽  
Vol 13 (16) ◽  
pp. 9436
Author(s):  
Danny Daniel Castillo Vizuete ◽  
Alex Vinicio Gavilanes Montoya ◽  
Eduardo Antonio Muñoz Jácome ◽  
Carlos Renato Chávez Velásquez ◽  
Stelian Alexandru Borz

The use of the state-of-art information and communication technology has been found to enhance the effectiveness and sustainability of the tourism industry and many countries have chosen to implement smart tourism tools as a strategy to adapt to the continuously changing profile of tourists. While there are many tools which could be implemented for such endeavors, the evaluation of the tourist preferences in relation to their use and importance needs to be done so as to ensure at least the sustainability of investments and of the local development strategies. The Chimborazo Fauna Reserve (canton of Riobamba, Ecuador) was selected for the application of a questionnaire survey to evaluate the importance of 38 smart tourism tools based on the experience of Ecuadorian and international tourists with them. The survey considered more than 700 respondents and 500 valid questionnaires were retained for analysis which was done mainly by developing distributions of the relative frequencies of ratings given on a 5-point Likert scale and by a correspondence analysis at the level of two subsamples: national and international tourists. There were obvious differences between these two groups in terms of importance placed on the smart tourism tools. The first difference was that the Ecuadorian tourists found less utility in the smart tools as compared to the international tourists. The second difference was that the best rated tools in terms of importance were different among the two groups, with the international tourists placing, for instance, more importance on safety-related tools. Correspondence analysis has shown the similarities of profiles and data association, being a useful tool of associating the ratings to the evaluated tools. The knowledge gained by the survey may be helpful in supporting the development of local tourist strategies, providing at the same time valuable data to support preference comparisons with other tourist destinations and countries.


Tourism, a multi-dimensional and multi-faceted activity with diverse social, cultural, economic and ecological impacts, got evolved as one of the largest and most significant economic sectors in the world. The lure of tourism as an engine of economic growth and diversification has been urging each and every country in the world to develop and promote it in the most possible manner (Dileep, 2018). As per the current projections, tourism is tend to grow further and it will remain as one of the most vibrant, growing and economically useful activities in the world having wide social and cultural ramifications in the years to come as well. Being an amalgam of industries, this sector includes a diverse range of industries like, intermediaries; transportation; accommodation; entertainment and recreation; shopping; hospitality; and infrastructure. Complex linkages and interrelationships exist among the various individual sectors of the tourism industry. The post second world war era has witnessed tremendous growth of tourism and in the same era has recorded the evolution and growth of information and communication technology as well. Information Technology has become one of the most fundamental and vital components of the successful businesses and organizations and is a major facilitator. In the growth of tourism as a major social phenomenon in the 21st century, Information and communication technology (ICT) too had played significant roles. Indeed, the relationship between tourism and ICT was symbiotic as well, since the latter sector got many opportunities for the application of it in the tourism sector, like in the air transportation which was a pioneer in developing transaction systems for handling the cumbersome booking data in the 1950s and 60s. Information systems for the core of ICT applications in businesses and organisations. Tourism Sector too has been using different types of information systems intensively in the international scenario. Kerala, one of the late entrants in the international tourism, has turned to be successful international tourist destinations within a few decades of time. The number of tourism arrivals has been registering consistent growth and the industry got expanded exponentially in Kerala. To compete globally, tourism of anywhere requires a variety of information systems. Kerala tourism industry is also not an exception to this. In this context, a study on the current usage of information systems in the tourism sector in Kerala seems inevitable. The study has to focus upon the types of information systems used by the tourism industry in Kerala, efficiency as well as the impacts of the usage of such information systems by the industry, comparing the scenario with the international standards and also to discuss about the future to suggest suitable solutions to look ahead to have more competence by the Kerala tourism


2021 ◽  
Author(s):  
◽  
Vizaad Ali

<p>For many Small Island Developing States (SIDS) like the Maldives, tourism is a significant area of business. The increasing reliance on information and communication technology (ICT) in the tourism industry has become one of the major challenges facing developing countries, especially the SIDS. The success of the tourism industry in SIDS is closely associated with the use of ICT applications and e-business techniques.  This research studied the extent of utilisation of e-business and the issues that arise in its adoption and use in the organizations that make up the tourism industry of the Maldives. A theoretical framework was developed to identify the issues pertaining to use of ICT and e-business. The research was qualitative in nature and used a combination of grounded theory and multi-grounded theory approaches for data analysis in order to develop a new theoretical framework. This inductive process resulted in three emergent themes: representing three domains Country, Sector, and Information Systems (IS). ICT or e-business adoption and integration in the tourism organizations is affected by Sector, which is by and large influenced by the Country, which in turn impacts on the IS domain. These three complementary themes formed a new theoretical framework, generating a set of factors and institutional forces affecting the adoption and integration of ICT or e-business in the tourism organisations of the Maldives. This study contributes to our understanding of e-business in developing countries, in particular to small island developing states with islandness, like the Maldives.</p>


Author(s):  
Claresta Janice Jonathan ◽  
Riswan Tarigan

Indonesia is a nation that ethnically and culturally unique and diverse. It has potentials to leverage the growth of its tourism sector. The sector has become important to boost not only regional and also  nation- wide economic development. It can be growth further to a much larger scale by effectively utilising the pervasiveness of the information and communication technology (ICT). For example, ICT may facilitate the growth with e- tourism, which is an Internet-based marketing method. This work intends to understand the potential of using e-tourism and its effects on the development of  the  sector. Specifically, the study evaluates how the aspects  of marketing, business, and e-tourism are affected by the use of ICT and how they affect the growth of the tourism industry. A multivariate regression model is constructed to assess the case quantitatively. The empirical model suggests that the e-tourism may contribute the growth of the tourism sector by about 40%.


2021 ◽  
Author(s):  
◽  
Vizaad Ali

<p>For many Small Island Developing States (SIDS) like the Maldives, tourism is a significant area of business. The increasing reliance on information and communication technology (ICT) in the tourism industry has become one of the major challenges facing developing countries, especially the SIDS. The success of the tourism industry in SIDS is closely associated with the use of ICT applications and e-business techniques.  This research studied the extent of utilisation of e-business and the issues that arise in its adoption and use in the organizations that make up the tourism industry of the Maldives. A theoretical framework was developed to identify the issues pertaining to use of ICT and e-business. The research was qualitative in nature and used a combination of grounded theory and multi-grounded theory approaches for data analysis in order to develop a new theoretical framework. This inductive process resulted in three emergent themes: representing three domains Country, Sector, and Information Systems (IS). ICT or e-business adoption and integration in the tourism organizations is affected by Sector, which is by and large influenced by the Country, which in turn impacts on the IS domain. These three complementary themes formed a new theoretical framework, generating a set of factors and institutional forces affecting the adoption and integration of ICT or e-business in the tourism organisations of the Maldives. This study contributes to our understanding of e-business in developing countries, in particular to small island developing states with islandness, like the Maldives.</p>


Dharma LPPM ◽  
2021 ◽  
Vol 2 (1) ◽  
Author(s):  
Agung Prabowo ◽  
Medi Trilaksono Dwi Abadi ◽  
Yenni Sri Utami

Information and communication technology has consistently changed the culture and way of seeing people in traveling. Tourism activities that were previously only a complementary priority are now turning into a top priority for the community. The high interest in traveling stimulates the creativity of various groups of people to explore the potential of their area to become a tourist destination. Geographical, culinary, handicraft and cultural potentials are growing in various regions. Pasar Setu Minggu (Semi) Kaki Langit is one of the tourist destinations developed by the Mangunan community by exploring regional potential and traditional culinary wealth. The development is quite good and able to lift the people’s economy. However, after Covid-19 occurred, for four months there were no visits at all. Market facilities that have no activity have become a little neglected. However, after signs of community tourism activity improved, residents were excited to improve tourist facilities based on Covid-19. The change in the concept of tourism based on Covid-19 certainly needs to be communicated to consumers. Information and communication technology and delivering interesting content are expected to be able to accelerate the recovery of Kaki Langit tourism. This community service aims to help restore Kaki Langit tourist destinations through packaging of local products.


Jurnal Common ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 230-244
Author(s):  
Yudanto Prayitno ◽  
Dinda Rakhma Fitriani ◽  
Eviyani Eviyani

Video Blog (Vlog) President Joko Widodo on social media Youtube is a Vlog that is quite well known in cyberspace. In President Joko Widodo's Vlog, there are several videos related to Indonesian tourism including #JKWVLOG Indah Mandalika and #JKWVLOG Raja Ampat. President Joko Widodo conducts Vlogging activities in the two tourist destinations. This study aims to analyze the campaign destinations of Mandalika and Raja Ampat tourist destinations. This research method uses qualitative methods with case studies to analyze the digital campaigns of Mandalika and Raja Ampat tourist destinations. Data collection techniques used were documentation studies, observational studies, interviews, literature studies, data searches carried out online. Tourism communication 4.0 is digital communication which is influenced by information and communication technology. This technological change is accompanied by a change in the culture of people who like to share photos and videos. These cultural changes should be used to campaign for Mandalika and Raja Ampat tourist destinations. Mr. Jokowi has given an example in the Mandalika and Raja Ampat tourist destination campaigns by utilizing social media which is more trend, especially vlogs. The use of vlogs by Mr. Jokowi is one form of tourism communication 4.0.


In today’s world information and communication technology is an essential part for any business to withstand among their competitors. Traveler’s behavior totally changed with new technology refers to selecting tourist places and travel habits. This paper focused to find the impact of ICT in tourism and travel industry with special reference to Madurai. Around 70 respondents were surveyed and the paper represents the detailed analysis and findings.


Author(s):  
Nguyen Ha Huy Cuong ◽  
Trinh Cong Duy

A smart tourism system has an important role in using information and communication technology to form an intelligent tourism ecosystem, build a high-quality tourism industry to serve tourists, contributing to sustainable economic development. An integrated database is an important platform that provides information for destinations in smart tourism development. In line with current tourism development needs, a database should be built in the direction of integrating the largest information possible. The information contained in it should cover many aspects of the visitors' requirements including location and spatial relations as well as object specification features. In order to have a truly smart tourism environment, certain investments in database development are really necessary for localities that want to develop this trend. The database is built for smart tourism based on GIS (geographic information systems). It is a new direction with the development of IT infrastructure, not outside of building smart cities.


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