Public awareness of Emergency Medical Services phone number

Background: Acute Myocardial Infarction is usually a complication of an ongoing atherosclerotic pathophysiological process inside the distribution of the coronary arterial supply. For many years, acute myocardial infarction has been one of the leading causes of death worldwide. One of the major complications of acute myocardial infarction is the event of “cardiac arrest”. However, with an early approach to emergency medical services and early seeking of healthcare, the potential mortality chance can be reduced. Despite the significance of the situation and its vulnerability, delays in approaching emergency medical services exist due to variable influences. This study had investigated the reasons behind the delays and the awareness of the general public on acute myocardial infarction and its associated symptoms. Methods: This study is a cross-sectional type of research that was conducted in October 2021 through November 2021 period that invited 427 participants through social media platforms. Results: The online questionnaire was distributed and administered by 427 subjects. The mean age of the participants was (27.62 years, SD=11.692) with a minimum age of 18 years and a maximum age of 89 years. The majority of the study participants were females (n=237, 55.5%), of those who called during the daytime, 97.4% of them have mentioned that they would call the EMS directly but when investigated about the time to wait before calling EMS, 55.3% of the participants who chose to call during the daytime would call in less than an hour. Conclusion: For initiating public campaigns and providing the public with the consequences of an ignored myocardial infarction and the potential mortality that could be associated with delaying the emergency medicine services approach.

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Public Awareness of the Emergency Medical Services in Maharashtra, India: A Questionnaire-based Survey

Cureus ◽

10.7759/cureus.3309 ◽

2018 ◽

Author(s):

Pranav D Modi ◽

Rajavi Solanki ◽

Tripti S Nagdev ◽

Pallavi D Yadav ◽

Nyayosh K Bharucha ◽

...

Keyword(s):

Emergency Medical Services ◽

Public Awareness ◽

Medical Services ◽

Emergency Medical

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Challenges of Emergency Medical Services utilization by the older adults in Tabriz, Iran

10.21203/rs.3.rs-471030/v2 ◽

2021 ◽

Author(s):

Rouzbeh Rajaei Ghafouri ◽

Mohammad Hasan Sahebihagh ◽

Asghar Mohammadpoorasl ◽

Zahra Parsian ◽

Mahmood Yousefi ◽

...

Keyword(s):

Older Adults ◽

Emergency Medical Services ◽

Rural Areas ◽

Health Care Services ◽

Public Awareness ◽

High Rate ◽

Medical Services ◽

Cross Sectional Survey ◽

Cross Sectional ◽

Emergency Medical

Abstract Background As the number of older adults is increasing, the health care services such as Emergency Medical Services (EMS) should be promoted. One of the preconditions for the use of health services is awareness of these services and their terms of use. This study is conducted to evaluate the awareness of the older adults in Tabriz about EMS and the terms of services. Methods This cross-sectional survey was conducted in a representative sample of over 60 years old noninstitutionalized population in Tabriz (Iran). It included 1062 participants (514 males and 548 females) who were selected using Probability Proportional to Size (PPS) sampling method. Service awareness is considered as being informed about the existence of the EMS. Knowledge about EMS is defined as knowing the EMS phone number and knowledge about its free and 24-hour service. After completing the informed consent, data collection was conducted in the households of the participants. Data analysis was conducted using logistic regression. Results The findings showed that 47% of the older adults were not familiar with the EMS system. Awareness of EMS in males (63.4%) was higher than females (44.2%) and also it was higher among those born in cities (61.2%) than rural areas (46.1%). Holding primary, secondary, and higher education compared with illiteracy had higher chance of awareness of EMS by more than 2, 4, and 12 times respectively (OR = 2.53, OR = 4.69, and OR = 12.09). Conclusion Due to high rate of illiteracy and low public awareness, older adults do not have appropriate knowledge about the facilities, conditions, and terms of using EMS and may not be able to demand some of their essential services; therefore, notifying and increasing awareness about the available services to older adults are necessary.

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Awareness, Perspective, and Reasons Behind Patients’ Rejection of Emergency Medical Services in Thailand

Prehospital and Disaster Medicine ◽

10.1017/s1049023x19002176 ◽

2019 ◽

Vol 34 (s1) ◽

pp. s104-s104

Author(s):

Teera Sirisamutr ◽

Porntip Wachiradilok

Keyword(s):

Emergency Medical Services ◽

Emergency Medical Service ◽

Medical Service ◽

Public Awareness ◽

Survival Rates ◽

Emergency Situation ◽

Medical Services ◽

Private Hospitals ◽

Emergency Medical ◽

Personal Transportation

Introduction:Emergency Medical Service (EMS) increases survival rates and reduces possible disability among emergency patients. However, the number of requests is relatively low in Thailand.Aim:To inspect the awareness, perspective, and reasons behind the rejection of EMS by patients or their relatives who visit the emergency room.Methods:Responses were analyzed in 45 government, university, and private hospitals from December 2015 to February 2016. The hospitals were scattered in 7 provinces with the sample group including 2,028 patients, whereby 646 patients visited using EMS and 1,368 did not. The key reasons for self-visit or other means are the convenience of personal transportation (76.0%), not wanting to wait for an ambulance (31.0%), and anxiety caused by the emergency situation (28.9%). Most misconceptions about the service include; 1) Ambulances are used only for casualties from accidents and 2) Ambulance service are not free. In terms of perspective, most patients or relatives hold a negative view towards the emergency medical service, especially the idea that they can help themselves when the condition is not severe or if there are medications or relief devices available. Another view is that the service will delay them from getting to the hospital. These perspectives are from non-users.Discussion:The study indicated that the cause of non-user involved misunderstandings, poor perspectives, lack of awareness, and the ignorance of the threat of the particular emergency condition. Thus, they do not realize the benefit of using EMS. As a result, regional agencies, the National Institute of Emergency Medicine, and the Ministry of Public Health should discuss the solutions to raise public awareness and improve the perspective towards emergency medical services to promote more usage.

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Heat-Related Illnesses Transported by United States Emergency Medical Services

Medicina ◽

10.3390/medicina56100543 ◽

2020 ◽

Vol 56 (10) ◽

pp. 543 ◽

Cited By ~ 1

Author(s):

Susan Yeargin ◽

Rebecca Hirschhorn ◽

Andrew Grundstein

Keyword(s):

Emergency Medical Services ◽

Urban Areas ◽

Public Awareness ◽

South Atlantic ◽

Medical Services ◽

Age Group ◽

Census Division ◽

South Central ◽

Emergency Medical ◽

Us Census

Background and objectives: Heat-related illness (HRI) can have significant morbidity and mortality consequences. Research has predominately focused on HRI in the emergency department, yet health care leading up to hospital arrival can impact patient outcomes. Therefore, the purpose of this study was to describe HRI in the prehospital setting. Materials and Methods: A descriptive epidemiological design was utilized using data from the National Emergency Medical Services (EMS) Information System for the 2017–2018 calendar years. Variables of interest in this study were: patient demographics (age, gender, race), US census division, urbanicity, dispatch timestamp, incident disposition, primary provider impression, and regional temperatures. Results: There were 34,814 HRIs reported. The majority of patients were white (n = 10,878, 55.6%), males (n = 21,818, 62.7%), and in the 25 to 64 age group (n = 18,489, 53.1%). Most HRIs occurred in the South Atlantic US census division (n = 11,732, 33.7%), during the summer (n = 23,873, 68.6%), and in urban areas (n = 27,541, 83.5%). The hottest regions were East South Central, West South Central, and South Atlantic, with peak summer temperatures in excess of 30.0 °C. In the spring and summer, most regions had near normal temperatures within 0.5 °C of the long-term mean. EMS dispatch was called for an HRI predominately between the hours of 11:00 a.m.–6:59 p.m. (n = 26,344, 75.7%), with the majority (27,601, 79.3%) of HRIs considered heat exhaustion and requiring the patient to be treated and transported (n = 24,531, 70.5%). Conclusions: All age groups experienced HRI but particularly those 25 to 64 years old. Targeted education to increase public awareness of HRI in this age group may be needed. Region temperature most likely explains why certain divisions of the US have higher HRI frequency. Afternoons in the summer are when EMS agencies should be prepared for HRI activations. EMS units in high HRI frequency US divisions may need to carry additional treatment interventions for all HRI types.

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Abstract 218: Do mass media campaigns about stroke influence the number of calls to Emergency Medical Services Dispatch Center?

Circulation Cardiovascular Quality and Outcomes ◽

10.1161/circoutcomes.6.suppl_1.a218 ◽

2013 ◽

Vol 6 (suppl_1) ◽

Author(s):

Muriel FREDERIC ◽

Anna Ozguler ◽

Thomas Loeb ◽

Michel Baer

Keyword(s):

Mass Media ◽

Emergency Medical Services ◽

Public Awareness ◽

Target Population ◽

Warning Signs ◽

Medical Services ◽

Media Campaigns ◽

Emergency Medical ◽

Paris Area ◽

Significant Difference

Introduction: Raising public awareness of stroke warning signs has been attempted in several places. Studies show that stroke recognition by the public is challenging and efficiency of mass media campaigns remains uncertain. In France, national mass media campaigns have been launched since 2002, including FAST warning signs (http://www.strokeassociation.org). End October 2011, a campaign was launched with radio and TV spots. In fall 2012, radio spots were broadcasted during 10-days and were later followed by other media such as TV and press. Each campaign cost 1.5M$. Influence of these campaigns on the number of calls to Emergency Medical Services dispatch center (EMS) was evaluated during these periods in an EMS, located in Paris area and serving an urban population of 1.5 Million inhabitants. Methods: Data concern 1258 calls to EMS for stroke collected from 10/2/2011 to 11/23/2012. Number of calls was analyzed for this time period, with a specific focus on the 2 campaign periods. In addition, patients’ socio-economic profile and delay from symptoms’ onset to call were compared 1 month before and 1 month after these 2 campaigns. Results: More calls occurred during the 1 st campaign, with a rapid normalization of calls afterwards, whereas the 2 nd campaign did not increase number of calls (figure 1). In 2011 more males called EMS after the campaign but with no significant difference. In 2012, younger people called more, but with no difference in gender or residential area. The patients did not call earlier after both campaigns (table 1). Conclusion: These 2 campaigns had no impact on the amount of calls. Moreeffort should be made on patients’ education and a new strategy to reach target population must be clearly defined.

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Public awareness of the need to call emergency medical services following the onset of acute myocardial infarction and associated factors in Japan

Journal of International Medical Research ◽

10.1177/0300060518757639 ◽

2018 ◽

Vol 46 (5) ◽

pp. 1747-1755 ◽

Cited By ~ 3

Author(s):

Naohiro Yonemoto ◽

Akiko Kada ◽

Hiroyuki Yokoyama ◽

Hiroshi Nonogi

Keyword(s):

Myocardial Infarction ◽

Acute Myocardial Infarction ◽

Emergency Medical Services ◽

Associated Factors ◽

Public Awareness ◽

Multivariable Analysis ◽

Significant Risk ◽

Medical Services ◽

Emergency Medical ◽

Off Time

Objectives Early recognition of acute myocardial infarction (AMI) and early activation of emergency medical services (EMS) are essential to reduce delays in patient care. We investigated public awareness of the need to call EMS at onset of AMI and evaluated associated factors. Methods In January 2008, a nationwide population-based survey using quota sampling was conducted in Japan. The primary outcome measure was responsiveness to promptly calling EMS at AMI onset, subdivided by on-time (daytime) and off-time (nights and holidays) hours. Results In total, 1200 participants were surveyed. Their mean age was 46.3 years (standard deviation, 17.4), and 50.3% (n=604) were women. A total of 11.6% (n=139) answered that they would call EMS during on-time hours, and 27.5% (n=330) stated that they would call during off-time hours. Multivariable analysis showed that the participants’ age, female sex, education level, and self-confidence regarding their understanding of AMI were significant associated factors. The associated factors were almost identical during the off-time hours; only sex was no longer significant. Conclusions Public awareness of the need to call EMS at AMI onset in Japan was low. Previous intervention studies that were not effective may not have targeted groups with significant risk factors.

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Provision of Emergency Medical Services in Rural and Urban Saudi Arabia: An overview of personnel experiences

Asia Pacific Journal of Health Management ◽

10.24083/apjhm.v16i2.559 ◽

2021 ◽

Vol 16 (2) ◽

pp. 148-157

Author(s):

Ahmed Alanazy ◽

John Fraser ◽

Stuart Wark

Keyword(s):

Saudi Arabia ◽

Emergency Medical Services ◽

Urban Areas ◽

Public Awareness ◽

Organizational Factors ◽

Medical Services ◽

Rural And Urban Areas ◽

Awareness Campaigns ◽

Emergency Medical ◽

Rural And Urban

Objective: Pre-hospital emergency medical services (EMS) are a vital component of health management, however there are disparities in the provision of EMS between rural and urban locations. While rural people experience lower levels of pre-hospital care, there has been little examination of the reasons underpinning these differences through discussion with the providers of EMS, and particularly in countries other than the USA, UK and Australia. The purpose of this paper is to provide an overview of the lived experience of EMS personnel in Saudi Arabia regarding the key issues they face in their work practice. Design: This research focussed on frontline workers and middle-level station managers within the Saudi Arabian EMS system and adopted a hermeneutic phenomenology design to better understand the factors contributing to observed disparities between rural and urban areas in Riyadh region in Saudi Arabia. A semi-structured interview approach was used to collect data reflecting realistic experiences of EMS personnel in both urban and rural locations. Results: 20 interviews (10 each with rural and urban personnel) were done. Data analyses identified three primary thematic categories impacting EMS delivery: EMS Personnel Factors; Patient Factors; and, Organisational Factors. Underpinning each category were sub-themes, including Working Conditions, Stress, Education and training, and Resources, amongst others. Conclusions: The quality and efficiency of EMS services, in both rural and urban areas, was affected by a number of over-arching organizational factors. Implementing major policy shifts, such as recruitment of female EMS professionals, will be critical in addressing these challenges, but is acknowledged that this will take time. Quicker changes, such as improving the advanced training options for rural EMS staff, may help to remediate some of the issues. Public awareness campaigns may also be effective in addressing the identified misconceptions about the role of EMS in Saudi Arabia.

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Challenges of Emergency Medical Services utilization by the older adults in Tabriz, Iran

10.21203/rs.3.rs-471030/v1 ◽

2021 ◽

Author(s):

Akbar Azizi-Zeinalhajlou ◽

Rouzbeh Rajaei Ghafouri ◽

Mohammad Hasan Sahebihagh ◽

Asghar Mohammadpoorasl ◽

Zahra Parsian ◽

...

Keyword(s):

Older Adults ◽

Emergency Medical Services ◽

Rural Areas ◽

Health Care Services ◽

Public Awareness ◽

High Rate ◽

Medical Services ◽

Cross Sectional Survey ◽

Cross Sectional ◽

Emergency Medical

Abstract Background: As the number of older adults is increasing, the health care services such as Emergency Medical Services (EMS) should be promoted. One of the preconditions for the use of health services is awareness of these services and their terms of use. This study is conducted to evaluate the awareness of the older adults in Tabriz about EMS and the terms of services. Methods: This cross-sectional survey was conducted in a representative sample of over 60 years old noninstitutionalized population in Tabriz (Iran). It included 1062 participants (514 males and 548 females) who were selected using Probability Proportional to Size (PPS) sampling method. Service awareness is considered as being informed about the existence of the EMS. Knowledge about EMS is defined as knowing the EMS phone number and knowledge about its free and 24-hour service. After completing the informed consent, data collection was conducted in the households of the participants. Data analysis was conducted using logistic regression. Results: The findings showed that 47% of the older adults were not familiar with the EMS system. Awareness of EMS in males (63.4%) was higher than females (44.2%) and also it was higher among those born in cities (61.2%) than rural areas (46.1%). Holding primary, secondary, and higher education compared with illiteracy had higher chance of awareness of EMS by more than 2, 4, and 12 times respectively (OR= 2.53, OR= 4.69, and OR= 12.09). Conclusion: Due to high rate of illiteracy and low public awareness, older adults do not have appropriate knowledge about the facilities, conditions, and terms of using EMS and may not be able to demand some of their essential services; therefore, notifying and increasing awareness about the available services to older adults are necessary.

Download Full-text