scholarly journals Implementasi E-Procurement Ditinjau Dari Kesuksesan Sistem Teknologi Informasi Dengan Menggunakan Model Delone dan Mclean

2016 ◽  
Vol 18 (1) ◽  
pp. 61
Author(s):  
Yunus Harjito ◽  
Fatchan Achyani ◽  
Payamta Payamta
Keyword(s):  
Local Government ◽  
User Satisfaction ◽  
Information Quality ◽  
Positive Impact ◽  
Positive Influence ◽  
City Government ◽  
System Quality ◽  
Actual Use ◽  
Research Population ◽  
The Individual

<p><em>This study aims to obtain empirical evidence on the success of e-procurement implementation by the local government, viewed from system and information quality. The implementation success refers to the use and users satisfaction, which contribute to organizations and individuals inside. The research method is quantitative method using questionnaire. The research population is procurement committee in local government, while the sample are the procurement committee members in Surakarta City Government. The data were analyzed using SmartPLS ver.2.0.M3. The results of the statistical analysis show that the system quality does not influence the user satisfaction and use. The information quality has a positive influence to the user satisfaction and actual use. While actual use does not influence the user satisfaction. Moreover, user satisfaction and use also gives a positive influence to the individual impact and the individual impact gives positive impact to the organizational impact.</em></p>

Evaluation of local government revenue collection information system success in Tanzania

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
John M. Sausi ◽  
Erick J. Kitali ◽  
Joel S. Mtebe
Keyword(s):  
Information System ◽  
Local Government ◽  
User Satisfaction ◽  
Information Quality ◽  
Positive Impact ◽  
Government Revenue ◽  
System Quality ◽  
Content Type ◽  
Revenue Collection ◽  
Negative Effect

Purpose This study aims to adapt the updated DeLone and McLean model to evaluate the success of the local government revenue collection and information system (IS) implemented in Tanzania. Design/methodology/approach The study used a concurrent mixed research design integrating quantitative and qualitative data within a single investigation. A total of 296 users from local government authorities (LGAs) in 5 regions in Tanzania participated in the study. Findings The study found that the system quality and information quality had a significant positive impact whilst service quality and trust in the system had a significant negative effect. In contrast, facilitating conditions did not have an effect whatsoever. The findings from the open-ended questions and implications of the findings are discussed. Originality/value The findings from this study will help LGAs understand the factors that affect the success of the ISs in developing countries. The results indicate that in addition to information technology attributes, building trust in the system is crucial to foster user satisfaction and increase the public value of the systems.

scholarly journals ANALISIS KEBERHASILAN WEBSITE RESMI UNIVERSITAS BOROBUDUR MENGGUNAKAN DELONE & MCLEAN MODEL

2018 ◽  
Vol 7 (1) ◽  
pp. 22-28
Author(s):  
Irfan Mahendra
Keyword(s):  
Service Quality ◽  
Significant Relationship ◽  
User Satisfaction ◽  
Information Quality ◽  
Sampling Technique ◽  
System Quality ◽  
Significance Level ◽  
Research Population ◽  
The University

This research aims to analyze the success of the website of Borobudur University using Delone & Mclean Model. Variables used in this research are the quality of information, system quality, service quality, and user satisfaction. The research population is a regular student at the University of Borobudur, with a population of 431 people. The number of samples used in this research was 82 people, with a significance level of 10%. Meanwhile, in determining the sample using non probability sampling approach by using accidental sampling technique. Data collection activities were conducted using questionnaires, while the data analysis techniques used are descriptive statistics and inferential statistics, to describe the profile of respondents and to know the user perception of research variables. Based on the results of research, showed that students' perceptions of the website of the University of Borobudur is high. While based on the results of hypothesis testing, also obtained result that all hypothesis in test accepted, where there is a positive and significant relationship between information quality to the user satisfaction of website, there is a positive and significant relationship between system quality to the user satisfaction of website, and there is a positive and significant relationship between service quality to user satisfaction of website.

scholarly journals ANALISIS PENERAPAN SISTEM INFORMASI AKUNTANSI DI UNIVERSITAS : STUDI KASUS PADA UNIVERSITAS INDONESIA

2018 ◽  
Vol 4 (2) ◽  
Author(s):  
Arthaingan H Mutiha ◽  
Marsdenia Marsdenia ◽  
Andhita Yukihana
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Individual Performance ◽  
Primary Data ◽  
System Quality ◽  
Is Success ◽  
Accounting Information System ◽  
The Individual

AbstractThe purpose of this study is to examine information system success of Accounting Information System based on individual performance and its impact to user satisfaction. The model used in this study is the modified IS Success Model of DeLone and McLean. The study uses primary data and data collection techniques using questionaires distributed to employee of Finance Directorate of University of Indonesia. This study used SEM approach, while analysis used LISREL software. The results showed that system quality and information quality significantly affects the individual performance while the service quality does not affect individual performance. On the other hand, the study finds that individual performance significantly affects user satisfaction.Keyword; system quality, information quality, service quality, user satisfaction, individual performance

scholarly journals PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI DAN KUALITAS LAYANAN HER REGISTRASI IGRACIAS TERHADAP KEPUASAN PENGGUNA

2019 ◽  
Vol 1 (01) ◽  
pp. 33
Author(s):  
Viliane Puspa Negara ◽  
Dudi Pratomo
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Sampling Technique ◽  
Positive Influence ◽  
Quality System ◽  
System Quality ◽  
Probability Sampling ◽  
School Year

This research was carried out by using the model's success Information System which has been designed by DeLone and McLean (2003) by taking several required dimensions or variables. The purpose of this study was to examine the influence of information quality, system quality, service quality Her Registration process to the satisfaction of a user (A Case Study of the iGracias application Telkom University). The sample used in this study were the students of Telkom University class of 2013, which at the time of the school year 2016/2017 be final year students so that more process Her Registration compared to other forces. The sampling technique using probability sampling, with probability sampling technique used is Proportionate stratified random sampling, so that the sample in this study were 371 respondents. The study proves that the information quality, system quality, and service quality significantly influence to user satisfaction simultaneously, as well as proving that the information quality, system quality, and service quality have a positive influence and significant to user satisfaction

The Antecedents of Information System Success in The Banking Industry

2019 ◽  
Vol 5 (5) ◽  
pp. 43-58
Author(s):  
Mohammed Ali ◽  
Xu Feng Ju
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Information Quality ◽  
Banking Industry ◽  
Positive Impact ◽  
Innovative Technology ◽  
System Quality ◽  
Information System Success ◽  
Proposed Model ◽  
Study Support

The transformation of various organizations into an innovative technology, specifically, information system (IS), should have a positive impact the flow of work procedure within the banking industry. The main aims of this study is to recognize the success of banking systems from users’ perspective, who work in banking industries. This study is motivating due to the rapid growth of applying IS in the banking industry’s in developing countries such as Sudan which is require more evaluation. In this study, the DeLone and McLean (D&M) model applied as one of the major models that assess the success of IS. The proposed model consist of six constructs include system quality (SYQ), information quality (INQ), service quality (SVQ), system use (SU), user satisfaction (UST), and net benefits (NBs). The results of the study support and confirm that there are significant relationships among the success variables. All relationships of study hypotheses supported, except the relationship between SYQ and UST, as well as between SVQ and SU. The discussion and empirical evidence presented can assist the Sudanese banking industry to improve and fully utilize the possibility of banking information systems as a new tool for banking information evaluation purposes.

Consumer Satisfaction of Sorabel Applications Using the Delone and Mclean Method

2020 ◽  
Vol 8 (1) ◽  
pp. 21-30
Author(s):  
Wulan Dari ◽  
Lusa Indah Prahartiwi
Keyword(s):  
Information Technology ◽  
User Satisfaction ◽  
Information Quality ◽  
Positive Impact ◽  
Test Results ◽  
System Quality ◽  
Delone And Mclean ◽  
Net Benefits ◽  
Online Stores ◽  
Positive Effect

The rapid development of information technology influences on all fields of the economy. One form of the development of information technology is about how consumers shop through online stores. Researchers need to do this research because nowadays there are many online stores that have developed in Indonesia. Researchers want to know how much influence the quality of information and service quality on customer satisfaction and make a positive contribution and make continuous purchases at the online store. This study uses the Delone and Mclean methods and with AMOS software. The purpose of this study is to analyze a number of hypotheses, which are: H1: System Quality has a positive effect on Use; H2: Use has a positive impact on net benefits; H3: System Quality has a positive impact on User Satisfaction; H4: User Satisfaction has a positive effect on Use; H5: Information Quality has a positive effect on Use; H6: Information Quality has a positive effect on User Satisfaction; H7: User Satisfaction has a positive effect on Net benefits; H8: System Quality has a positive effect on Information Quality; H9: Information Quality has a positive effect on System Quality. The test results can be seen that Quality System has a positive effect on User Satisfaction, this can be seen from the estimated value of 0.529, User Satisfaction has a positive effect on the Net benefits that can be seen from the estimated value of 1,146, and User Satisfaction has a positive effect on Use with an estimated value of 1,352. From the test results with the final research model that supports the hypothesis (H0) said that there is a relationship between variables with the level of satisfaction of the Sorabel Application to the Sorabel Application user as a medium for online purchases

scholarly journals Evaluasi Penerapan SIMRS Menggunakan Metode HOT-Fit di RSUD dr. Soedirman Kebumen

2018 ◽  
Vol 2 (1) ◽  
pp. 46
Author(s):  
Prih D Abda'u ◽  
Wing Wahyu Winarno ◽  
Henderi Henderi
Keyword(s):  
User Satisfaction ◽  
Information Quality ◽  
Positive Influence ◽  
Management Support ◽  
System Quality ◽  
Top Management Support ◽  
Implementation Evaluation ◽  
Environment Variable ◽  
System Use ◽  
Net Benefits

  Implementation evaluation of Hospital Management Information System (SIMRS) in RSUD Dr. Soedirman Kebumen aims to determine what factors have the greatest successfulness of SIMRS. The variables in this study are system quality, information quality, service quality, system use, user satisfaction, organization structure, facilitating condition, top mamagement support, and net benefits which adapted from the HOT-Fit model by eliminating the organization environment variable and by added top management support and facilitating condition variables. From this study, we can see that the success of SIMRS implementation in RSUD Dr. Soedirman Kebumen determined by aspects of Technology, Human and Organization can be seen that the user satisfaction variable has a positive influence on the net benefits vatiable. Based on the results of t-statistic test by using SMARTPLS software, user satisfaction is the variable that gives the most influence to the net benefits gained from SIMRS.

scholarly journals TATA KELOLA DAN METODE PROMOSI INDUSTRI PERBANKAN DALAM MENINGKATKAN PEMAHAMAN LITERASI KEUANGAN NASABAH

2016 ◽  
Vol 4 (2) ◽  
Author(s):  
Deni D. Kesa
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Individual Performance ◽  
Primary Data ◽  
System Quality ◽  
Is Success ◽  
Accounting Information System ◽  
The Individual

The purpose of this study is to examine information system success of Accounting Information System  based on individual performance and its impact to user satisfaction.  The model used in this study is the modified IS  Success Model of DeLone and McLean.   The study uses primary data and data collection techniques using  questionaires distributed to employee of Finance Directorate of University of Indonesia.  This study used SEM approach, while analysis used LISREL software.   The results showed that system quality and information quality significantly affects the individual performance while the service quality does not affect individual performance.    On the other hand,   the study finds that individual performance significantly affects user satisfaction. Keyword; system quality, information quality, service quality, user satisfaction, individual performance

scholarly journals Pengaruh Kualitas Sistem, Kualitas Informasi, Penggunaan Sistem, Dan Kepuasan Pengguna Terhadap Dampak Individual (Studi Empiris Pada Bank Umum Di Jakarta)

2018 ◽  
Vol 21 (1) ◽  
pp. 109
Author(s):  
Ricche Khosasi, Agustin Ekadjaja
Keyword(s):  
User Satisfaction ◽  
Information Quality ◽  
Quality System ◽  
Quality Information ◽  
Successful Implementation ◽  
System Quality ◽  
End User ◽  
The Social ◽  
System Use ◽  
The Individual

The implementation of operational system is a necessity for the bank. However, the successful implementation of the system to the end-user of the systems have some little problems related to the end-user performance. The purpose of this research is to analyze and demonstrate empirically the effect of system quality, information quality, system use, and user satisfaction of the individual impact. The sample used by 75 respondents who were in the commercial bank in Jakarta. To answer the research hypothesis with IBM SPSS Statistic (Statistical Package for the Social Sciences) 21.0 software, multiple regression analysis is used in this test, after testing the assumption of classical test first. Based on the research results, it can be concluded that the system quality, information quality, system use, and user satisfaction have an effect to the individual impact. To get a better results, further research is recommended to add other variables to measure the effect of individual impact directly.

scholarly journals PENGARUH KUALITAS E-GOVERNMENT TERHADAP KEPUASAN PENGGUNA E-FILING: STUDI KASUS WAJIB PAJAK DI SURAKARTA

2020 ◽  
Vol 6 (1) ◽  
pp. 13-21
Author(s):  
Gunawan Setyo Utomo ◽  
Kartika Hendra Titisari ◽  
Anita Wijayanti
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Positive Influence ◽  
System Quality ◽  
Analysis Technique ◽  
Data Collection Technique ◽  
Linear Regressions

This study aims to determine the effect of system quality, information quality, and service quality on E-filing user satisfaction in Surakarta. The population and sample in this study are individual taxpayers registered at the Pratama Surakarta Tax Office in 2019. The data collection technique of this study uses incidental sampling techniques, and the determination of the number of samples using Slovin formula with a sample of 100 respondents. The data used in this study is a questionnaire using a Likert scale. The data analysis technique used in this study is multiple linear regressions. The results showed the analysis there is a positive influence on system quality and service quality on E-filing user satisfaction. While the quality of the information does not affected E-filing user satisfaction.

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