scholarly journals Assessing resistance to accept electronic wallets in Egypt: تقييم مقاومة قبول المحافظ الإلكترونية في مصر

2021 ◽  
Vol 5 (18) ◽  
pp. 224-204
Author(s):  
Karim Alaaeldin Ahmed Fouad, Alaa Tarek Erakat Karim Alaaeldin Ahmed Fouad, Alaa Tarek Erakat
Keyword(s):  
Age Groups ◽  
Electronic Payment ◽  
Loyalty Program ◽  
Great Resistance ◽  
Electronic Payments ◽  
Current Period ◽  
Phone Calls ◽  
Private Banks ◽  
Bank Accounts ◽  
Payment Services

The purpose of this study is to determine the factors that obstruct the diffusion of electronic wallets in the Egyptian society. As there is great resistance to the use of electronic payment services provided by governmental and private banks, and the insistence of customers to use cash due to the many reasons that were discussed in the research. In spite of this, several countries such as Morocco, Algeria, Malaysia and India, as an example similar to the Egyptian example, have come forward and found many solutions to switch from cash to electronic payment. Nowadays, cell phones have become a fundamental piece of one's everyday life. Users would be able to utilize their Smartphones to make money transactions or online payments by using applications on their phones. There are many mobile wallets, which provide these types of services. Electronic wallets are computerized version of traditional wallets that somebody would carry in their pocket. They offer payment service through which the people/business can receive/send money by smart phones. The current paper highlights the factors that affect Egyptians’ consumer behavior towards electronic wallets, either directly or indirectly and the reasons behind rejecting the idea of replacing cash payments with electronic payments, despite, the global trend to reduce the use of cash especially in the current period of the Coronavirus pandemic. A recent statistic from the Central Bank of Egypt stated that 67% of Egyptians do not have bank accounts, this alarming statistic shows that Egyptians might be uncomfortable dealing with banks, this reflects the level of resistance that Electronic wallet services will face in building familiarity and acceptance with the Egyptian consumers. Through interviews and phone calls with a group of 48 executives and team leaders from government and private banks, in addition to 62 individuals from different age groups- who owned bank accounts in different banks- it was found that the age group from 20 to 40 are the most frequent users of electronic wallets and electronic payment services. Service quality emerged strongly during the study as a variable moderating the acceptance of electronic wallets by customers. Study also indicated that banks’ customers who had concerns about using the electronic wallet for other reasons including making a wrong transaction, refund period, mobile phone coverage when payment is required urgently and on top of this customers had safety concerns and problems dealing with mobile applications. According to 2024 expectations, there is an increase of more than 50% for users of e-wallets for bank account holders, however, through breading familiarity with the concept of electronic wallets and banks investment in a highly secured and user friendly applications percentage could go higher. Recommendations to increase the diffusion rate of e-wallets in the Egyptian society: - A planned and systematic awareness campaign introducing government’s efforts towards using electronic payment services. - Training of the section concerned with technical support to service electronic wallets in all banks to solve all customer problems easily and quickly, which in turn makes the customer satisfied with the service. - Simplifying and facilitating electronic payment applications on mobile phones to facilitate handling by elderly or low-education persons. - Motivating customers to use e-wallets through loyalty program and sales promotions.

scholarly journals Trends and Challenges in Adoption of E-Payment Services in India

2020 ◽  
Vol 9 (4) ◽  
pp. 1048-1054
Keyword(s):  
Success Factors ◽  
Service Providers ◽  
Electronic Payment ◽  
Payment Systems ◽  
Research Directions ◽  
Electronic Payments ◽  
Raising Awareness ◽  
Public Sector Organizations ◽  
Payments Systems ◽  
Payment Services

Electronic payment services are vastly growing market around the world due to its convenience and quickness. After demonetization in India during 2016, the proliferation payment systems reached the peak with in-house service providers and global operators explore here. The proposed analysis work focus on creating conscious about different factors related to e-Payment Systems with its cons, objections and security features. The historical data and referent have been taken out in order to acquire essential data about electronic payments systems. This study on outlook of e-payment systems was carried out following search of several research directions on digital payment services. As there are multiple service providers, the digital vision will be fully utilized only by raising awareness among people and society with the huge popularity of internet and technology. To realize their success parameters, it is vital to examine the strategies of general consumers, cyber merchants, network managers, banks and other public sector organizations. Disappointed experiences may lead to establishment of a new payment system. Our results highlight straight forward explanations of the success factors of electronic payment services in India based on variety of features. The study also reveals the popularity of e-payment services in India on various criteria

scholarly journals Exploring Electronic Payment System Acceptibility Determinants: A Consumer Outlook

2018 ◽  
Vol 6 (1) ◽  
pp. 21-27 ◽  
Author(s):  
Akanksha Upadhyaya ◽  
Bhajneet Kaur
Keyword(s):  
Age Groups ◽  
Principal Component ◽  
Payment System ◽  
Electronic Payment ◽  
North West ◽  
Rotation Method ◽  
Consumer Perspective ◽  
Best Fitting ◽  
Electronic Payment System ◽  
Security Concern

The aim of this research paper is to explore the electronic payment system (EPS) acceptability determinants, from the consumer perspective. Exploratory factor analysis has been used to explore the factors based on different statements. The study has been conducted in North-West region of Delhi. Data has been collected from male-female of different age groups by using the questionnaire tool of data collection. For extraction of factors Principal component analyses and Varimax with Kaiser Normalization rotation method was used. The rotated component matrix shows best fitting of items to form a factor. As per the convergence of items, 4 factors were extracted and named. These factors are security concern, Knowledge, awareness and acceptability & convenience which are contributing for acceptability of electronic payment system among the consumers.

Adoption of Electronic Payment Services by Iranian Customers

2012 ◽  
pp. 268-285 ◽  
Author(s):  
Abbas Keramati ◽  
Bahar Hadjiha ◽  
Rose Taeb ◽  
Navid Mojir
Keyword(s):  
Service Quality ◽  
Conceptual Model ◽  
Diffusion Of Innovation ◽  
Financial Institutions ◽  
Perceived Risk ◽  
Electronic Payment ◽  
Adoption Research ◽  
Risk Culture ◽  
Payment Services ◽  
Practical Implications

The objective of this paper is to investigate customers’ adoption of Electronic payment services. This study contributes to existing e-payment and adoption research by presenting a detailed description of factors that enhance and inhibit electronic payment adoption. The proposed conceptual model has been developed based on TAM, diffusion of innovation and PCI models, and adding the factors of security, cost, perceived risk, culture, trust, service quality and network externalities. The model has been examined by using a questionnaire within the Iran context. Based on obtained results, practical implications and suggestions for Iran banks and financial institutions are discussed.

A Resourceful Approach in Security Testing to Protect Electronic Payment System Against Unforeseen Attack

2021 ◽  
pp. 1279-1302
Author(s):  
Rajat Kumar Behera ◽  
Abhaya Kumar Sahoo ◽  
Ajay Jena
Keyword(s):  
Personal Information ◽  
Developed Countries ◽  
Test Case ◽  
Electronic Payment ◽  
Security Testing ◽  
Electronic Payments ◽  
Malicious Attack ◽  
Digital Era ◽  
Security Test ◽  
Financial Transactions

This article describes how electronic payments are financial transactions made over the internet for goods or services. In the digital era, the e-commerce industry has gone beyond the traditional in-store service due to the wide spread of internet-based shopping. Developed countries are greatly relying on e-commerce business and a sizable number of countries have shown concern in regard to the online payment cards such as credit cards, debit cards, e-cash, e-cheques, e-wallets and smart card security. The main downsides are concerns over privacy or a malicious attack and hence safeguard mechanisms are required to protect personal information from falling into the hands of intruders. Before commercializing electronic payment systems (EPS), security tests play a significant role in the software development life cycle to check whether the system is secure and it is safe to use. A resourceful approach covering security policies, secure coding, security attack prevention methodology, security testing tool, security testing metrics, security test case prioritization techniques and a model for effective project management methodology are presented in this article. Early detection and resolution of security weaknesses can be achieved with the authors' proposed approach and would certainly reduce the time, effort and cost of a project. The proposed approach is likely the best-fit implementation of the payment industry, covering channels like B2C (Business to Consumer), C2C (Consumer to Consumer), C2B (Consumer to Business), B2B (Business to Business), People to People (P2P), G2C (Government to Citizen) and C2G (Citizen to Government).

17. Electronic payments and cryptocurrency

2019 ◽  
pp. 438-452
Author(s):  
Andrew Murray
Keyword(s):  
Electronic Commerce ◽  
Credit Cards ◽  
Legal Environment ◽  
Electronic Payment ◽  
Payment Systems ◽  
Considerable Time ◽  
Electronic Money ◽  
Electronic Payments ◽  
Payment Methods ◽  
Online Payment

This chapter examines online payment methods, including the use of tokens, in electronic commerce. It first provides an overview of token payments before looking at alternative electronic payment systems including debt substitution, payment by credit cards, and fund transfer. The chapter reviews the failure of the European Commission’s Electronic Money Directive 2000 and examines whether the current law, found in the 2009 Electronic Money Directive, is likely to provide a better legal environment for electronic money to flourish. It spends considerable time looking at the development of cryptocurrencies, including bitcoin and how blockchain is used to establish trust in cryptocurrency transactions, before concluding with an analysis of the law in relation to cryptocurrency.

Understanding Time-Compressed Speech: The Effects of Age and Native Language on the Perception of Audiotext and Menus

1993 ◽  
Vol 37 (3) ◽  
pp. 244-248 ◽  
Author(s):  
Jenny DeGroot ◽  
Eileen C. Schwab
Keyword(s):  
Native Language ◽  
Interactive Voice Response ◽  
Age Groups ◽  
Nonnative English Speakers ◽  
English Speakers ◽  
Compression Rate ◽  
Time Compression ◽  
Language Groups ◽  
Phone Calls ◽  
Native Speakers Of English

Time compression increases the rate of speech without altering its pitch. The present study investigated time compression as a means of improving the efficiency of audiotext applications for a variety of user populations. Subjects from three age groups (20-30, 40-50, and 60-70 years old) and two native language groups (native and nonnative English speakers) interacted with a prototype of an Interactive Voice Response system. Four prototypes were constructed, each containing speech compressed at a different rate: 30%, 20%, 10%, and uncompressed. Each subject telephoned one of the prototypes to learn how to use Call Forwarding and to order another telephone service feature. Compression rate did not significantly interact with age or native language. Across compression rates, 60-year-olds spent significantly more time on the phone than did 20- and 40-year-olds. Moreover, 60-year-olds were significantly less successful at forwarding phone calls, and reported more difficulty and confusion, than other subjects. Nonnative English speakers spent significantly more time on the phone than did native English speakers. Despite this difference, nonnative speakers were just as successful at forwarding phone calls, and rated the system and the announcer just as favorably as did native speakers of English. There was no main effect of compression rate on call duration; faster speech did not result in significantly shorter phone calls.

scholarly journals Recruitment dynamics of the Gulf of Riga herring stock: density-dependent and environmental effects

2010 ◽  
Vol 67 (9) ◽  
pp. 1914-1920 ◽  
Author(s):  
Tiit Raid ◽  
Georgs Kornilovs ◽  
Ain Lankov ◽  
Anne-Marin Nisumaa ◽  
Heli Shpilev ◽  
...  
Keyword(s):  
Environmental Effects ◽  
Egg Production ◽  
Age Groups ◽  
Zooplankton Community ◽  
Density Dependent ◽  
Current Period ◽  
Open Sea ◽  
Gulf Of Riga ◽  
The Baltic ◽  
Peak Abundance

Abstract Raid, T., Kornilovs, G., Lankov, A., Nisumaa, A-M., Shpilev, H., and Järvik, A. 2010. Recruitment dynamics of the Gulf of Riga herring stock: density-dependent and environmental effects. – ICES Journal of Marine Science, 67: 1914–1920. The Gulf of Riga and open-sea stocks of the Baltic herring have displayed remarkably consistent inverse recruitment and stock development patterns since the 1970s: the open-sea stocks steadily declined, whereas the Gulf stock increased rapidly in the early 1990s, reaching a peak abundance in the early 2000s and exceeding the level of the 1970s by a factor of 2–3. The increase was accompanied by a decline in the mean weight-at-age and the condition factor. The estimated decline (by 30–40%) in the average annual consumption rate per individual and changes observed in the zooplankton community suggest that density-dependent effects may have increased since the 1970s. The current period of high stock sizes is also characterized by greater recruitment variability. Historical fecundity investigations have established that the average egg production per individual has decreased in all age groups by 20–50%, along with a decrease in mean weight and condition. Yet, the effect on recruitment has been low so far, because lower fecundity has been compensated by the greater abundance and population fecundity has been maintained at the original level. Recruitment appears to be more influenced by environmental conditions than by spawning-stock biomass.

scholarly journals ESTUDIO DE LA USABILIDAD DE LA TECNOLOGIA DE INTERNET EN EL TURISMO RECEPTIVO EN LIMA-PERU

2017 ◽  
Vol 23 (1) ◽  
pp. 41
Author(s):  
Mery Morales
Keyword(s):  
Information Technologies ◽  
Web Pages ◽  
Electronic Payment ◽  
Information And Communications Technologies ◽  
Electronic Payments ◽  
Palabras Clave ◽  
Keywords Internet ◽  
Communications Technologies ◽  
Tourism Websites ◽  
E Mail

Estudios realizados en Ayacucho en el 2005, sobre las tecnologías de información aplicadas al sector turístico contemplan solo páginas web y correo electrónico. En este trabajo se centra el estudio en determinar la usabilidad del internet para captar turistas extranjeros y los problemas de su uso en las agencias mayoristas y minoristas. El estudio muestra que el nivel de usabilidad de la tecnología es la web, la cual es más informativo en ambos sectores, los servicios en línea solo registran pedidos, responden e-mail; sobre comercio electrónico las agencias mayoristas realizan muy poco canastas de pedidos y pago electrónico, en cambio la agencias minoristas realizan un mayor porcentaje de canasta de pedidos y pago electrónico; el personal de ambas agencias tienen un nivel de preparación muy adecuado, sobre el idioma más usado en las páginas web es el español; sobre los problemas de comercio electrónico que afectan el uso de las tecnologías son costos en las agencias mayoristas y procedimientos en las agencias minoristas. Palabras clave.-Internet, turismo receptivo, Usabilidad, Tecnologías de información y comunicaciones. ABSTRACTStudies done in Ayacucho in 2005, on information technologies applied to tourism websites and contemplate just email. This paper focuses on the study to determine the usability of the internet to attract foreign tourists and problems of its use in retail and wholesale agencies. The study shows that the level of usability of technology is: the web is more informative in both sectors, the services only register online orders, answer e-mail, e-commerce agencies made little baskets wholesale ordering and electronic payment instead the retail agencies perform a greater percentage of basket orders and electronic payments, staff from both agencies have a very adequate level of preparation on the most used language in web pages is Spanish on electronic commerce issues that affect the use of the technologies are cost wholesale agencies and retail agencies procedures. Keywords.-Internet, incoming tourism, Usability, Information and communications technologies.

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