scholarly journals Perceptions of public sector practitioners about records and information management surveys in zimbabwe

2015 ◽  
Vol 1 (4) ◽  
pp. 329-339
Author(s):  
Judith Vonai Karimanzira ◽  
Samson Mutsagondo
Keyword(s):  
Public Sector ◽  
Information Management ◽  
Survey Research ◽  
Professional Training ◽  
Management Practices ◽  
Records Management ◽  
Public Records ◽  
National Archives ◽  
Negative Perceptions ◽  
The City

This article aims at establishing public sector records practitioners‟ perceptions about records and information management surveys which are periodically heldby the National Archives of Zimbabwe (NAZ). The urge to carry out the study emanated from the continuing poor records management practices in public sector departments in Zimbabwe despite the fact that NAZ carries out periodic records and information management surveys. This study was carried out in the City of Gweru in Zimbabwe and it employed a survey research design where data were collected using questionnaires and interviews. The study revealed that public records practitioners largely had negative perceptions about NAZ records surveys as they saw the exercise as intrusive and faultfinding. NAZ officers blamed the impasse on lack of knowledge about the importance of records and lack of professional training in records management. The study recommends that NAZ officers should be sleuth and diplomatic when conducting records surveys to promote good relations and as well, there is need for behavior change on the part of public recordspractitioners for them to develop positive perceptions about NAZ records and information management surveys.

Records surveys in support of a framework for managing public records in Zimbabwe

2013 ◽  
Vol 30 (4) ◽  
pp. 366-377 ◽  
Author(s):  
Forget Chaterera ◽  
Patrick Ngulube ◽  
Antonio Rodrigues
Keyword(s):  
Life Cycle ◽  
Information Management ◽  
Management Programme ◽  
Records Management ◽  
Quantitative Methodology ◽  
Critical Function ◽  
Public Records ◽  
Face To Face ◽  
National Archives ◽  
Vital Records

The purpose of this study is to demonstrate that records surveys are a critical function that supports a framework for managing public records. The study was motivated by the recognition that the key step in ensuring that records are properly managed on a continuing basis at each stage of the life cycle is to examine all records created and maintained by an office through, among other activities, conducting a records and information management survey. The study employed a quantitative methodology to gather data using self-administered questionnaires completed by registry supervisors working in government ministries, face-to-face interviews held with former and current National Archives of Zimbabwe archivists and records management assistants as well as content analysis of records survey reports. The findings revealed that records surveys are a strong pillar supporting the framework for managing public records in Zimbabwe. However, most public registries have not yet realized the benefits of records surveys due to the difficulties that hinder them from implementing the recommendations. The study recommends that key records management activities such as records appraisal, developing a vital records management programme and creating retention and disposal schedules may be effectively managed if the recommendations of records surveys are implemented by public registries in Zimbabwe.

Survey Research and Analysis of the Educational Program „Office Business and Documentation Management“, Based on the Content of Module I.: Professional Training in the Croatian State Archives

2020 ◽  
Vol 2020 (2) ◽  
pp. 385-305
Author(s):  
Lana Žaja ◽  
Keyword(s):  
Professional Development ◽  
Survey Research ◽  
Educational Program ◽  
Professional Training ◽  
Educational Programs ◽  
Records Management ◽  
Quality Of Teaching ◽  
State Archives ◽  
Insight Into

The article provides a survey of conducted educational programs „Office administration and records management", based on the content of module I. of the professional training in the Croatian State Archives (hereinafter referred to as HDA), which were held in the period from February 2016 to February 2019. The reason for choosing this exact period lies in the fact that since February 2016 a systematic distribution of anonymous polls to all the participants has begun and those polls have served as a basis for creating a compilation of statistical reports and analysis of data obtained from them. Anonymous polls were first experimentally distributed to participants in November 2015, and they were computer processed to serve as a model of experimentally conducted research based on the content of the module I of professional development in HDA. Survey research covers a period of 36 months, in which 10 courses in the period from February 2016 to February 2019 were held, with a total of 417 participants from all over Croatia. This article is conceptually structured according to the methodology which deals with survey research with a help of statistical methods, and the obtained results aim to improve the quality of teaching, to complete teaching materials and improve the insight into the final outcome of the course and the competencies that participants acquire at the end of the course.

Blockchain Technology for Records Management in Botswana and Zimbabwe

2021 ◽  
pp. 42-67
Author(s):  
Olefhile Mosweu ◽  
Forget Chaterera-Zambuko
Keyword(s):  
Technology Acceptance ◽  
Information Management ◽  
Management Practices ◽  
Industrial Revolution ◽  
New Technologies ◽  
Records Management ◽  
Disruptive Technologies ◽  
Blockchain Technology ◽  
Long Time ◽  
Acceptance Model

The fourth industrial revolution (4IR) has ushered in several emerging and disruptive technologies. Southern Africa's records management practices have for a long time been reported to lag behind in embracing new technologies. Several studies have revealed lack of requisite skills to manage electronic records while others still lament the un-procedural management of paper records. The intention of this chapter is, therefore, to initiate a discourse that challenges information management practitioners to embrace disruptive technologies lest they themselves get disrupted. There are several emerging technologies, but this chapter focuses on blockchain technology and its possible benefits for records management. Guided by the technology acceptance model, the study established that archivists and records managers in Botswana and Zimbabwe would adopt blockchain if it is easy to use and useful for records management. The chapter ends by proposing a model for the adoption of blockchain technology for records management.

Digitalization and Information Management in Smart City Government

2015 ◽  
Vol 6 (4) ◽  
pp. 1-15 ◽  
Author(s):  
Antti Syväjärvi ◽  
Ville Kivivirta ◽  
Jari Stenvall ◽  
Ilpo Laitinen
Keyword(s):  
Public Sector ◽  
Information Management ◽  
Smart City ◽  
Management Practices ◽  
City Government ◽  
Electronic Government ◽  
Digital Information ◽  
City Governments ◽  
City Governance ◽  
Digital Or

The widespread use of information and communication technology (ICT) in public management and public sector reforms is widely recognized. Here digital or electronic government is studied on the basis of information management in smart city government. Digital governance and information management have changed the ways city governments are organized and public services delivered. Unlike the research that has concentrated on private sector developments from digital or business perspective, studies taking place in the public sector context must also take the dynamics of e-government into consideration. In this research, the empirical material was produced by interviewing high-position managers in city governments. Both individual thematic interviews and focus group interviews were done to scrutinize the organizational and management implications of ICT and data mining in information management. The authors' findings indicate that the managers view how information management quite often falls short in providing and presenting relevant information for all parties in city governance. Currently digital information management practices are fragmented and scattered over projects. It is concluded that issues related to the practices of organizing ICTs and projects in smart city government, and additionally the human dimension related to information management, should be addressed more thoroughly to increase understanding about the smart city governance. Furthermore, activities are needed on behalf of a more mature information management.

Survey research on tasks and competencies to inform records management education

2017 ◽  
Vol 27 (1) ◽  
pp. 2-18 ◽  
Author(s):  
Sarah A. Buchanan ◽  
Caroline Stratton ◽  
Yalin Sun ◽  
Ankita Chaudhary
Keyword(s):  
Doctoral Students ◽  
Survey Research ◽  
Professional Training ◽  
Records Management ◽  
Increase Response Rate ◽  
Content Type ◽  
Daily Work ◽  
Information Professionals ◽  
Information Work ◽  
Management Work

Purpose The purpose of this paper is to report findings from research conducted to study the everyday work of information professionals, specifically records managers. This paper is a part of the “Research on the Work of 21st Century Information Professionals” study. Design/methodology/approach Researchers used the tailored design approach to create and increase response rate of our survey. Survey research methodology facilitated the development, pilot and launch of a survey instrument with a 20-question module specific to records management work. Findings The authors discovered the frequency of 11 tasks in records managers’ daily work, as well as how important each of 11 competencies are to their success on the job. Professional development topics and format, job satisfaction, strategies for gaining compliance, desired skills for new hires and curricular recommendations are also presented. Research limitations/implications The survey generated 334 responses from records management professionals. This sample was based on graduate alumni, targeted professional groups and snowball strategy. Implications from this study include educating doctoral students to study information work and identifying particular areas for strengthening graduate curricula and professional training. Practical implications The authors obtained direct insight on what records managers do in their daily work that will inform curricular decision-making. Originality/value The study explores an interest in daily work activities through multiple quantifiable data measures to offer nuanced insight on the relationships between different aspects of records management work.

Digitalization and Information Management in Smart City Government

2019 ◽  
pp. 1428-1444
Author(s):  
Antti Syväjärvi ◽  
Ville Kivivirta ◽  
Jari Stenvall ◽  
Ilpo Laitinen
Keyword(s):  
Public Sector ◽  
Information Management ◽  
Smart City ◽  
Management Practices ◽  
City Government ◽  
City Governments ◽  
High Position ◽  
City Governance ◽  
Group Interviews ◽  
Digital Or

The widespread use of information and communication technology (ICT) in public management and public sector reforms is widely recognized. Here digital or electronic government is studied on the basis of information management in smart city government. Digital governance and information management have changed the ways city governments are organized and public services delivered. Unlike the research that has concentrated on private sector developments from digital or business perspective, studies taking place in the public sector context must also take the dynamics of e-government into consideration. In this research, the empirical material was produced by interviewing high-position managers in city governments. Both individual thematic interviews and focus group interviews were done to scrutinize the organizational and management implications of ICT and data mining in information management. The authors' findings indicate that the managers view how information management quite often falls short in providing and presenting relevant information for all parties in city governance. Currently digital information management practices are fragmented and scattered over projects. It is concluded that issues related to the practices of organizing ICTs and projects in smart city government, and additionally the human dimension related to information management, should be addressed more thoroughly to increase understanding about the smart city governance. Furthermore, activities are needed on behalf of a more mature information management.

The Management of Magistrate Courts Records in Namibia

2017 ◽  
pp. 168-178 ◽  
Author(s):  
Ruth M. Abankwah ◽  
Meameno N. Hamutumwa
Keyword(s):  
Management Practices ◽  
Population Data ◽  
Management Policy ◽  
Records Management ◽  
Storage Space ◽  
Air Conditioners ◽  
Classification Schemes ◽  
Face To Face ◽  
Management Standards ◽  
National Archives

This chapter is based on a study prompted by concerns about delayed cases in Namibian magistrate courts. The purpose was to examine the prevailing records management practices. The study was conducted in seven regions which were purposively selected based on location or population. Data was collected by means of observations and face-to-face interviews. The study revealed that: some magistrate courts did not adhere to records management standards resulting in an absence of a records management policy, classification schemes, retention schedules, shortage of storage space, lack of physical security and untrained record staff. The study recommends employment of trained records personnel; staff awareness in the management of the Namibia Case Information System (NAMCIS); install CCTV and maintain air conditioners in records storage facilities; ensure that the National Archives of Namibia fast tracks the process of approving requests for transfer or destruction of magistrate courts' records; and uphold records management standards.

scholarly journals Records Information Management Practices: A Study on a Faith Based University

2017 ◽  
Vol 5 (11) ◽  
pp. 87-102
Author(s):  
Angela Ewhonne Nwaomah
Keyword(s):  
Information Management ◽  
Management Practices ◽  
Records Management ◽  
University Management ◽  
Management Effectiveness ◽  
Service Training ◽  
Academic Records ◽  
The University ◽  
Pie Chart ◽  
Structured Questionnaire

Records information management is regarded as one of the pillars of any organization because organization’s activities are based on access to information contained in records. This article evaluates the practice of effective records management in Valley View University in Ghana. The targeted population for the research was centered on employees who handle students’ academic records in Valley View University. The university has a total of thirty- two (32) personnel who deals with students records on a daily bases. A simple random technique was used to select a sample size of 25 records officers. Data was collected with a self-structured questionnaire. A total of 24 copies of the questionnaire were validly completed and returned making it 96% return rate. Percentage frequency tables and simple pie chart and bar graph were used to present the data from the field. The key findings of the study revealed that there is a positive level (64%) of effective students’ records management practices in the university. The study also revealed that only 43.75 percentage of the records officers have professional qualifications and in-service training relating to information and records management. There were some challenges that hinders the records managers from an excellent achievement of records management effectiveness. The paper concluded with some recommendations that will help the university management and the records officers deal with those challenges.

Journey to EDRMS Solution in Zimbabwe Public Sector

2020 ◽  
pp. 142-159
Author(s):  
Blessed Magama ◽  
Victor Nduna
Keyword(s):  
Public Sector ◽  
Records Management ◽  
User Requirements ◽  
Management Framework ◽  
The Public ◽  
Lessons Learnt ◽  
Specific Focus ◽  
National Archives ◽  
Computer Based ◽  
The Government

E-government initiatives by the government of Zimbabwe and the increased use of computer-based systems by the public sector have seen an increased generation of digital records in the day-to-day conduct of business. The National Archives of Zimbabwe is taking some measures to manage these proliferating digital records in a manner that guarantees their authenticity and continued availability. This chapter explores the journey to digital records management in the Zimbabwe public sector, with specific focus on steps followed to develop the Public Sector Digital Records Management Framework (PSDRMF), Statement of User Requirements (SOURS), and efforts to acquire an EDRMS solution. The chapter provides highlights on some achievements, experiences, and lessons learnt in the process.

Sign in / Sign up

Export Citation Format

Share Document