scholarly journals Functionality and Usability Requirements for a Crowdsourcing Task Interface that Supports Rich Data Collection and Volunteer Participation: A Case Study: The New Zealand Reading Experience Database

2021 ◽  
Author(s):  
◽  
Donelle McKinley

<p>Research problem: The New Zealand Reading Experience Database (NZ-RED) is a crowdsourced history of reading project based on the UK-RED launched in 1996. The purpose of this study is to produce high-level functionality and usability requirements for a NZ-RED task interface that supports volunteer participation and rich data collection, and to determine the extent to which the UK-RED task interface meets these requirements.  Methodology: The case study takes a mixed-methods approach informed by grounded theory. Data was collected from RED project documentation and research, a usability inspection of the UK-RED task interface using evidence-based heuristics developed by Petrie & Power (2012), an online questionnaire of 112 current and potential RED contributors, an examination of recent crowdsourcing projects, and literature on crowdsourcing and human-computer interaction.   Results: This study established seven functionality and usability requirements for a NZ-RED task interface that supports volunteer participation and rich data collection: minimize user effort; support integration of the task with research processes; enable new visitors and contributors to understand what the task involves quickly and easily; support accurate and controlled data entry; be easy to use for people reasonably confident with the Web; support flexible, structured data entry; and support bilingual data entry. The UK-RED task interface partially meets four of the seven requirements.  Implications: Evidence-based requirements that inform project development and evaluation contribute to the social sustainability of crowdsourcing projects driven by academic and cultural heritage institutions. Future research could review the requirements produced by this study and consider their impact on the social sustainability of the NZ-RED and, potentially, World-RED partners. An increase in published requirements documentation could help to inform the requirements activity of other crowdsourcing projects, thereby reducing the time and expertise required. Future research could also investigate the value of studies like this one for other crowdsourcing projects.</p>

2021 ◽  
Author(s):  
◽  
Donelle McKinley

<p>Research problem: The New Zealand Reading Experience Database (NZ-RED) is a crowdsourced history of reading project based on the UK-RED launched in 1996. The purpose of this study is to produce high-level functionality and usability requirements for a NZ-RED task interface that supports volunteer participation and rich data collection, and to determine the extent to which the UK-RED task interface meets these requirements.  Methodology: The case study takes a mixed-methods approach informed by grounded theory. Data was collected from RED project documentation and research, a usability inspection of the UK-RED task interface using evidence-based heuristics developed by Petrie & Power (2012), an online questionnaire of 112 current and potential RED contributors, an examination of recent crowdsourcing projects, and literature on crowdsourcing and human-computer interaction.   Results: This study established seven functionality and usability requirements for a NZ-RED task interface that supports volunteer participation and rich data collection: minimize user effort; support integration of the task with research processes; enable new visitors and contributors to understand what the task involves quickly and easily; support accurate and controlled data entry; be easy to use for people reasonably confident with the Web; support flexible, structured data entry; and support bilingual data entry. The UK-RED task interface partially meets four of the seven requirements.  Implications: Evidence-based requirements that inform project development and evaluation contribute to the social sustainability of crowdsourcing projects driven by academic and cultural heritage institutions. Future research could review the requirements produced by this study and consider their impact on the social sustainability of the NZ-RED and, potentially, World-RED partners. An increase in published requirements documentation could help to inform the requirements activity of other crowdsourcing projects, thereby reducing the time and expertise required. Future research could also investigate the value of studies like this one for other crowdsourcing projects.</p>


Urban Studies ◽  
2020 ◽  
pp. 004209802097265
Author(s):  
Matthew Thompson ◽  
Alan Southern ◽  
Helen Heap

This article revisits debates on the contribution of the social economy to urban economic development, specifically focusing on the scale of the city region. It presents a novel tripartite definition – empirical, essentialist, holistic – as a useful frame for future research into urban social economies. Findings from an in-depth case study of the scale, scope and value of the Liverpool City Region’s social economy are presented through this framing. This research suggests that the social economy has the potential to build a workable alternative to neoliberal economic development if given sufficient tailored institutional support and if seen as a holistic integrated city-regional system, with anchor institutions and community anchor organisations playing key roles.


2021 ◽  
pp. 1-18
Author(s):  
Richard Philip Lee ◽  
Caroline Coulson ◽  
Kate Hackett

The on-going rise in demand experienced by voluntary and community organisations (VCOs) providing emergency food aid has been described as a sign of a social and public health crisis in the UK (Loopstra, 2018; Lambie-Mumford, 2019), compounded since 2020 by the impact of (and responses to) Covid 19 (Power et al., 2020). In this article we adopted a social practice approach to understanding the work of food bank volunteering. We identify how ‘helping others’, ‘deploying coping strategies’ and ‘creating atmospheres’ are key specific (and connected) forms of shared social practice. Further, these practices are sometimes suffused by faith-based practice. The analysis offers insights into how such spaces of care and encounter (Williams et al., 2016; Cloke et al., 2017) function, considers the implications for these distinctive organisational forms (the growth of which has been subject to justified critique) and suggests avenues for future research.


2001 ◽  
Vol 6 (1) ◽  
pp. 15-24 ◽  
Author(s):  
Alice Bloch

Convention status accords refugees social and economic rights and security of residence in European countries of asylum. However, the trend in Europe has been to prevent asylum seekers reaching its borders, to reduce the rights of asylum seekers in countries of asylum and to use temporary protection as a means of circumventing the responsibility of long-term resettlement. This paper will provide a case study of the United Kingdom. It will examine the social and economic rights afforded to different statuses in the areas of social security, housing, employment and family reunion. It will explore the interaction of social and economic rights and security of residence on the experiences of those seeking protection. Drawing on responses to the crisis in Kosovo and on data from a survey of 180 refugees and asylum seekers in London it will show the importance of Convention status and the rights and security the status brings.


2020 ◽  
Author(s):  
Daniel H. de Vries ◽  
John Kinsman ◽  
Judit Takacs ◽  
Svetla Tsolova ◽  
Massimo Ciotti

Abstract Background: This paper describes a participatory methodology that supports investigation of the collaboration between communities affected by infectious disease outbreak events and relevant official institutions. The core principle underlying the methodology is the recognition that synergistic relationships, characterised by mutual trust and respect, between affected communities and official institutions provide the most effective means of addressing outbreak situations. Methods: The methodological approach and lessons learned were derived from four qualitative case studies including (i) two tick-borne disease events: Crimean-Congo haemorrhagic fever in Spain, and tick-borne encephalitis in the Netherlands (2016); and (ii) two outbreaks of acute gastroenteritis (norovirus in Iceland, 2017, and verocytotoxin-producingEscherichia coli [VTEC] in Ireland, 2018). These studies were conducted in collaboration with the respective national public health authorities in the affected countries by the European Centre for Disease Prevention and Control (ECDC). Results: An after-event qualitative case study approach was taken using mixed methods. Lessons highlight the critical importance of collaborating with national focal points during preparation and planning, and interviewer reflexivity during fieldwork. Field work for each case study was conducted over one working week, which although limiting the number of individuals and institutions involved, still allowed for rich data collection due to the close collaboration with local authorities. The analysis focused on the specific actions undertaken by the participating countries’ public health and other authorities in relation to community engagement, as well as the view from the perspective of the community. Conclusions: The overall objective of the assessment to identify synergies between institutional decision-making bodies and community actors and networks before, during and after an outbreak response to a given public health emergency. The methodology is generic and could be applied to a range of public health emergencies, zoonotic or otherwise. The methodology emphasises reflexivity among fieldworkers, a relatively short time needed for data collection, potential generalisability of findings, insider-outsider perspectives, politically sensitive findings, and how to deal with ethical and language issues.


2022 ◽  
pp. 568-586
Author(s):  
Beatrice Ngulube

The reputation of case study research has grown as a research strategy for developing theories and as a method for investigating and understanding world complex issues. The purpose of this chapter is to demonstrate how the case study research can add value to a research project. Case study research, although becoming increasingly popular is not adequately utilised in information science research. The chapter draws on the literature on case study research in various fields and uses examples to inform research in information science. Case study research have been used across a number of disciplines, particularly, in the social sciences, education and business to address real world problems. Many researchers tend to use case study research because of the numerous advantages it offers. For instance, the employment of multiple data collection instruments maximises the depth of information, which in turn increases transferability of the findings. Additionally, the use of multiple cases and multiple data collection instruments make generalisation easy and valid. Maximising generalisability of findings is the ultimate goal of research.


Author(s):  
Thorsten Gruber ◽  
Alexander E. Reppel ◽  
Isabelle Szmigin ◽  
Rödiger Voss

Laddering is a well-established research technique in the social sciences which provides rich data to help understand means-end considerations otherwise hidden from quantitative research. It does this through revealing relationships between the attributes of individuals, objects or services (i.e., means), the consequences these attributes represent for the respondent, and the values or beliefs that are strengthened or satisfied by the consequences (i.e., ends). This chapter describes how qualitative researchers can successfully apply laddering in an online environment. Through an explanation of the different stages of the online laddering process, the authors hope to encourage researchers to use this technique in their urban planning research projects. To illustrate the benefits of the technique, the authors describe a research study that successfully used the laddering technique in an online environment. The chapter concludes with the discussion of the limitations of using laddering online and suggests avenues for future research.


Author(s):  
Beatrice Ngulube

The reputation of case study research has grown as a research strategy for developing theories and as a method for investigating and understanding world complex issues. The purpose of this chapter is to demonstrate how the case study research can add value to a research project. Case study research, although becoming increasingly popular is not adequately utilised in information science research. The chapter draws on the literature on case study research in various fields and uses examples to inform research in information science. Case study research have been used across a number of disciplines, particularly, in the social sciences, education and business to address real world problems. Many researchers tend to use case study research because of the numerous advantages it offers. For instance, the employment of multiple data collection instruments maximises the depth of information, which in turn increases transferability of the findings. Additionally, the use of multiple cases and multiple data collection instruments make generalisation easy and valid. Maximising generalisability of findings is the ultimate goal of research.


Author(s):  
Geraldine Ann Akerman ◽  
Emily Jones ◽  
Harry Talbot ◽  
Gemma Grahame-Wright

Purpose This paper aims to describe the impact of the COVID-19 pandemic on a prison-based therapeutic community (TC). Design/methodology/approach The paper takes the form of a case study where the authors reflect on their current practice, using the findings of research on social isolation and the overarching TC principles to explore the effect of the pandemic on the TC at HMP Grendon. The authors consider how the residents and staff adjusted to the change as the parameters changed when the social distancing rules were imposed and how they adapted to the prolonged break to therapy. Sections in the paper were written by a resident and an operational member of staff. The authors conclude with their thoughts on how to manage the consequences the lockdown has brought and start to think about what returning to “normality” might mean. Findings The paper describes the adjustments made by the residents and staff as the UK Government imposed the lockdown. The authors, including a resident and an operational member of staff comment on the psychological and practical impact these adjustments had. The thought is given to the idea of “recovery”, returning to “normality” and how this study can be best managed once restrictions are lifted. Research limitations/implications At the time of writing, there are no confirmed cases of COVID-19 at HMP Grendon. The measures and commitment from all staff and residents in the prison to keep the prison environment safe may in part account for this. This paper explores the effects of lockdown on the emotional environment in a TC and highlights the consequences that social isolation can have on any individual. To the authors’ knowledge, there is currently no research undertaken on the impact of lockdown/social isolation on a TC. This research would be useful, as the authors postulate from reflections on current practice that the effects of the lockdown will be greater in a social therapy environment. Originality/value HMP Grendon started in 1962, as this time there have been no significant events that have meant the suspension of therapy for such a sustained period. It is, therefore, important that the impact of such is considered and reflected upon.


2016 ◽  
Vol 3 (2) ◽  
pp. 122
Author(s):  
Hendrik Frentzen ◽  
Evripidis Lampadarios

The UK chemical distribution industry, a well-established, highly fragmented, subject to strong consolidation and significant part of the chemical industry, is a major contributor to the UK economy and employment. The ever increasing regulatory compliance requirements pose a significant challenge to all companies in general but more so to SMEs which have a strong presence in this industry. Even though there has been considerable research in the area of small business growth, best practices for SMEs in the chemical distribution industry are scarce. This is one of the few research papers that address this gap in knowledge in a case study context in the specific industry, arguing that a mix of inorganic and organic growth is the best way to achieve growth. Findings suggest that the strategy depends on the vision of the owner/manager, strategies in place, access to human resources and finance, past experiences, industry characteristics and company structure. Despite the methodological limitations of this study, this can be used as the basis for future research and to inform key stakeholders and policy makers.


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