scholarly journals Hello, computer. Approaches to designing speech-based user experiences

2021 ◽  
Author(s):  
◽  
Stefan Schultz

<p>The burgeoning field of speech–based user interfaces, pushed heavily by most major technology vendors, including Google (with Assistant), Apple (Siri), Amazon (Alexa), and Microsoft (Cortana), presents a new challenge in designing end user experiences; one where we cannot rely on there being a visual element at all. With the individual interests of the vendors, we have seen a growth of very distinct guidelines and platforms, resulting in a lack of consistency across the field. There is an opportunity to consider these platforms and this modality of interaction, and how we can design for it more generally.  By reviewing the current array of literature on voice and conversational user interfaces, as well as general speech and user interface metaphors, an understand- ing and framing for the potential of this field is to be achieved. The different core vendors and their corporate attitudes and business goals are examined to find issues that may affect building for them. Thematic analysis of the current vendor and platform-specific guidelines (such as Apple’s Human Interface Guidelines) will allow for determining important commonalities, feeding the creation of a set of voice-focused usability heuristics to evaluate these designs. Finally, the broader research is distilled into a systematic approach for designing speech–based experiences. Technical case study work is informed, and reciprocally informs this approach, ensuring it works in practice.</p>


2021 ◽  
Author(s):  
◽  
Stefan Schultz

<p>The burgeoning field of speech–based user interfaces, pushed heavily by most major technology vendors, including Google (with Assistant), Apple (Siri), Amazon (Alexa), and Microsoft (Cortana), presents a new challenge in designing end user experiences; one where we cannot rely on there being a visual element at all. With the individual interests of the vendors, we have seen a growth of very distinct guidelines and platforms, resulting in a lack of consistency across the field. There is an opportunity to consider these platforms and this modality of interaction, and how we can design for it more generally.  By reviewing the current array of literature on voice and conversational user interfaces, as well as general speech and user interface metaphors, an understand- ing and framing for the potential of this field is to be achieved. The different core vendors and their corporate attitudes and business goals are examined to find issues that may affect building for them. Thematic analysis of the current vendor and platform-specific guidelines (such as Apple’s Human Interface Guidelines) will allow for determining important commonalities, feeding the creation of a set of voice-focused usability heuristics to evaluate these designs. Finally, the broader research is distilled into a systematic approach for designing speech–based experiences. Technical case study work is informed, and reciprocally informs this approach, ensuring it works in practice.</p>



Author(s):  
Parivash Mozafari ◽  
David Wray

This chapter reports the findings of a multiple-case study that was carried out during October-January 2013 held with 9 Iranian EFL teachers -five male, four females- from across 6 schools in the capital city of Tehran. Underpinned by a socio-cultural epistemology and utilising an interpretivist qualitative paradigm, this study aimed to explore participants' perspectives on the integration of computer and other ICT (information and communication technology) tools into their teaching. The focus was the individual and contextual factors which had influenced and shaped the perceptions and practices of these teachers. In so doing, in-depth data was collected based on a total of 36 face to face individual semi- structured interviews that were guided by 27 observations of classroom practices. Thematic analysis of the data indicated that ICT uptake by participants was seriously hampered by several interacting and interrelated areas that influenced participants' perspectives and practices.



2019 ◽  
Vol 4 (1) ◽  
pp. 51-72
Author(s):  
Synnove Thomassen Andersen

This article analyze how healthcare workers experience the use of eHealth systems. The empirical data is from a qualitative case study, is derived from a number of eight participating health clinics use of eHealth systems, by healthcare workers. Our analysis shows that by adopting a simple, small-scale and user-oriented approach, and by focusing on the needs and circumstances of users instead of advanced technology, it was possible to reveal domestication of eHealth systems. While these findings cannot be generalized, they provide insight into and shed light on trends concerning the negotiations of healthcare workers with eHealth technology. Themes related to the experience of user interfaces in eHealth systems have generally not been explored in detail. This research thus contributes new insight to the field.



1973 ◽  
Vol 38 (1) ◽  
pp. 15-24 ◽  
Author(s):  
Linda Lynch ◽  
Annette Tobin

This paper presents the procedures developed and used in the individual treatment programs for a group of preschool, postrubella, hearing-impaired children. A case study illustrates the systematic fashion in which the clinician plans programs for each child on the basis of the child’s progress at any given time during the program. The clinician’s decisions are discussed relevant to (1) the choice of a mode(s) for the child and the teacher, (2) the basis for selecting specific target behaviors, (3) the progress of each program, and (4) the implications for future programming.





2015 ◽  
Vol 36-37 (1) ◽  
pp. 163-183
Author(s):  
Paul Taylor

John Rae, a Scottish antiquarian collector and spirit merchant, played a highly prominent role in the local natural history societies and exhibitions of nineteenth-century Aberdeen. While he modestly described his collection of archaeological lithics and other artefacts, principally drawn from Aberdeenshire but including some items from as far afield as the United States, as a mere ‘routh o’ auld nick-nackets' (abundance of old knick-knacks), a contemporary singled it out as ‘the best known in private hands' (Daily Free Press 4/5/91). After Rae's death, Glasgow Museums, National Museums Scotland, the University of Aberdeen Museum and the Pitt Rivers Museum in Oxford, as well as numerous individual private collectors, purchased items from the collection. Making use of historical and archive materials to explore the individual biography of Rae and his collection, this article examines how Rae's collecting and other antiquarian activities represent and mirror wider developments in both the ‘amateur’ antiquarianism carried out by Rae and his fellow collectors for reasons of self-improvement and moral education, and the ‘professional’ antiquarianism of the museums which purchased his artefacts. Considered in its wider nineteenth-century context, this is a representative case study of the early development of archaeology in the wider intellectual, scientific and social context of the era.



2015 ◽  
Vol 11 (1) ◽  
pp. 41-54 ◽  
Author(s):  
Zsófia Demjén

This paper demonstrates how a range of linguistic methods can be harnessed in pursuit of a deeper understanding of the ‘lived experience’ of psychological disorders. It argues that such methods should be applied more in medical contexts, especially in medical humanities. Key extracts from The Unabridged Journals of Sylvia Plath are examined, as a case study of the experience of depression. Combinations of qualitative and quantitative linguistic methods, and inter- and intra-textual comparisons are used to consider distinctive patterns in the use of metaphor, personal pronouns and (the semantics of) verbs, as well as other relevant aspects of language. Qualitative techniques provide in-depth insights, while quantitative corpus methods make the analyses more robust and ensure the breadth necessary to gain insights into the individual experience. Depression emerges as a highly complex and sometimes potentially contradictory experience for Plath, involving both a sense of apathy and inner turmoil. It involves a sense of a split self, trapped in a state that one cannot overcome, and intense self-focus, a turning in on oneself and a view of the world that is both more negative and more polarized than the norm. It is argued that a linguistic approach is useful beyond this specific case.



Author(s):  
Raya Muttarak ◽  
Wiraporn Pothisiri

In this paper we investigate how well residents of the Andaman coast in Phang Nga province, Thailand, are prepared for earthquakes and tsunami. It is hypothesized that formal education can promote disaster preparedness because education enhances individual cognitive and learning skills, as well as access to information. A survey was conducted of 557 households in the areas that received tsunami warnings following the Indian Ocean earthquakes on 11 April 2012. Interviews were carried out during the period of numerous aftershocks, which put residents in the region on high alert. The respondents were asked what emergency preparedness measures they had taken following the 11 April earthquakes. Using the partial proportional odds model, the paper investigates determinants of personal disaster preparedness measured as the number of preparedness actions taken. Controlling for village effects, we find that formal education, measured at the individual, household, and community levels, has a positive relationship with taking preparedness measures. For the survey group without past disaster experience, the education level of household members is positively related to disaster preparedness. The findings also show that disaster related training is most effective for individuals with high educational attainment. Furthermore, living in a community with a higher proportion of women who have at least a secondary education increases the likelihood of disaster preparedness. In conclusion, we found that formal education can increase disaster preparedness and reduce vulnerability to natural hazards.



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