scholarly journals PUBLIC SATISFACTION MEASUREMENT SYSTEM ON PUBLIC SECTOR ORGANIZATION IN PALEMBANG CITY

Author(s):  
Maya Panorama

Role of public sector organization in economic development is very important. Public sector serves most administrative activity to public/ people. It is important to measure public satisfaction as a reflection of government’s performance. This research proposed a fit model for measure public satisfaction in Palembang City. Public sector in Palembang must have a quality assurance and indicator to measure the public satisfaction. Stage of measurement system must involve the major, internal and eksternal auditor and the public. The most important is that public sector must hire a professional employee that responsive and empathy to public.

Revista Labor ◽  
2017 ◽  
Vol 1 (18) ◽  
pp. 1
Author(s):  
Eneas de Araújo Arrais Neto

Este artigo tem como objetivo analisar os edifícios sedes dos órgãos públicos federais construídos na cidade de Fortaleza durante os anos de vigência do “Regime Militar”. Parte da compreensão de que a arquitetura, enquanto objeto de fruição coletiva, assume o papel de meio de comunicação de massa no espaço urbano e, como tal, foi um dos instrumentos de divulgação ideológica dos governos militares dirigidos aos setores sociais urbanos; veiculando principalmente idéias de modernização, desenvolvimento, racionalidade, onipotência do poder estatal e autoritarismo. Analisa igualmente as influências, neste processo, da cultura de classe do setor burocrático-estatal, e propõe que estas edificações, ao estabelecerem novos padrões estéticos e de utilização de materiais e equipamentos de procedência tecnológica estrangeira, se constituíram em elementos importantes do processo de abertura da economia nacional ao capital multinacional, em particular no que diz respeito ao mercado da construção civil.Abstract This paper presents the arquitectural critique of a specific group of edifications built in the city of Fortaleza during the period of the military governments in Brazil. The character of the architecture developed by the military government in public buildings in this period is common all over the country: the facilities were built to with the intention to occupy the cities as out-doors of the military governments, diffusing images of modernization, rationality, economic development and the power of the state.   Through the use of architectural language, by the means of design, project, materials, forms and other ways, the architecture of the public sector played the role of ideology, besides introducing imported materials and equipment previously unused in the building sector of the country.


2020 ◽  
Vol 2 (3) ◽  
pp. 13-24 ◽  
Author(s):  
Noreen Saher ◽  
Tasmia Matloob ◽  
Malik Shahzad Shabbir

Biradari (Brotherhood) is one of the most important principles of Pakistani culture. The Biradari (Brotherhood) ties are considered very strong among south Asian communities, especially in Pakistan. It is an important cultural element of Punjabi cultural setup, considered as the strong binder in making group alliances and performs a significant role in daily life. The major objective of this research is to study the crucial role of Biradari relations in organizations and how does it affect the career growth of an individual. Academic researchers have highlighted different indicators and factors which contribute to career growth. Social networks, sifarish, and favoritism are deeply embedded dimensions of Pakistani culture. This research significantly contributes to the literature by giving the holistic view of Biradari and the importance of Biradari based networks in job selection and promotion. The research is conducted in the public sector organization of Islamabad (PIMS). The qualitative research methodology was used for this study and data was collected from fifteen (15) employees through in-depth interviews. The results of the study reveal that Biradari significantly influences the career growth of individual and it is considered as strong support for individual career growth. The results have further highlighted that in today's competitive environment individuals cannot able to achieve a successful career without using his/her networks.


2020 ◽  
Vol 68 (4) ◽  
pp. 161-180
Author(s):  
Gerry McNamara ◽  
Joe O’Hara ◽  
Martin Brown ◽  
Irene Quinn

AbstractIn this paper, we provide an overview of the development of school inspection in Ireland over the past twenty years using the analytic and critical lens developed by Richard Boyle in partnership with the current authors. The paper is fundamentally a reflection on the nature, purpose and operation of evaluation in the Irish public sector through the lens of education. The paper provides a historical overview of developments in the linked areas of school evaluation and inspection, and goes on to explore how the implementation of this mode of quality assurance has influenced, and been influenced by, a wide range of policy actors. The argument made is that education has embedded a culture of evaluation in a unique yet systemically resonant manner and that a reflection on this reality will help illuminate our understanding of the role of evaluation across the public sector as a whole.


1988 ◽  
Vol 13 (1) ◽  
pp. 33-46
Author(s):  
Karan Gianni

Rashtriya Seva Samsthan is a public sector organization that sets up a new administrative office with a data processing cell. A specially chosen young executive to head the data processing cell runs into problems in implementing the planning and monitoring system within the Samsthan's organizational climate and processes. He is transferred out of that location in response to the frictions that develop. Frustrated, the young officer quits. This case, contributed by Karan Gianni, Goa, raises interesting issues on how organizational changes should be planned for absorption into and for desired influences on the rest of the organizational processes and behaviour. The case also raises questions on the role of the head office, choice of personnel, provision of the support needed by those implementing the changes. Vjkalpa hopes that large organizations in the public and private sectors planning the introduction of changes involving data processing will benefit from an analysis of this case.


1959 ◽  
Vol 19 (3) ◽  
pp. 350-375 ◽  
Author(s):  
Henry Rosovsky

Assessing the role of government in economic development in situations where public and private sectors coexist is extremely difficult. The nature of modern government is so complex and its activities are so broad, that a clear statement of “influence” or “impact” on a national economy becomes almost impossible. Interpretations of Japanese economic history illustrate these problems vividly. Few scholars have dealt with the issue explicitly, and those that have seem unable to reach clear conclusions.


2020 ◽  
Vol 8 (3) ◽  
pp. 618-627
Author(s):  
Shalendra S. KumarKumar ◽  
Shinhyung Kang ◽  
Xu Shi. Guo ◽  
Zhao Li ◽  
Shiu Lingam

Purpose of the study: The study investigates the mediating role of moral identity between psychological contract breaches, as an antecedent of intention to sabotage in the public sector organization in Fiji. Methodology: A self-completed written survey and a random sampling method were used in collecting data from 340 employees of various public sector organizations in Fiji Island. The data were analysed through SPSS and SEM for model fit in AMOS. Main Findings: The findings revealed that there is a positive relationship between psychological contract breach and intention to sabotage the service in the public sector organization (β=0.604, p < 0.01). The moral identity had a significant mediating relation between the two variables. (β=0.223, p < 0.01), as such, high moral identity partially mediated the relationship between psychological contract breaches and employee intention to sabotage service. Applications of this study: The result of the study is has a significant impact on improving organizational effectiveness and at the same time using moral identity as an indicator to evaluate employees in public sector organizations. Besides, organizations can also integrate ethics into training human resources. Novelty/Originality of this study: As neglected by prior studies, this study highlights the importance of recognizing the role of moral identity in organizational development, especially during a crisis. Furthermore, human behaviors do not operate as tabula rasa but the subsequent effect of organizational adversities such as PCB.


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