scholarly journals Pengaruh Store Atmosphere, Harga Produk Terhadap Kepuasan Pelanggan Di Minimarket Alfamidi Taman Pondok Jati Sidoarjo

MANAJERIAL ◽  
2021 ◽  
Vol 8 (03) ◽  
pp. 239
Author(s):  
Siti Samsiyah ◽  
Tri Ariprabowo
Keyword(s):  
Customer Satisfaction ◽  
Technological Development ◽  
Reliability And Validity ◽  
Retail Sector ◽  
Department Stores ◽  
Retail Development ◽  
Community Needs ◽  
Traditional Markets ◽  
Digital Era ◽  
Service Strategies

Background - Retail development in the digital era occurs in business competitors, namely minimarkets and department stores. Before the existence of minimarkets, people were more interested in shopping at traditional markets, but now there is technological development, so many people or consumers move to modern markets. Purpose - This study discusses the Store Atmosphere, product prices on customer satisfaction Alfamidi Minimarket Taman Pondok Jati Taman Sidoarjo. Design / Methodology / Approach - The research sample is 84 respondents, where the respondents here are visitors who do shopping at the Alfamidi Taman Pondok Jati minimarket, Sidoarjo. The research analysis uses the Multiple Linear Regression approach. The reliability and validity test of the questionnaire was carried out to enforce the accuracy of the questionnaire given to the respondents. Results and Discussion - The results of this study for partial hypothesis testing of store atmosphere variables, product prices affect customer satisfaction. A comfortable, safe atmosphere, affordable prices, and satisfying service will influence customers to return to the Minimarket. Conclusion - Product diversity is the completeness of the goods sold and the availability of the goods. So the Alfamidi Taman Pondok Jati Taman Sidoarjo Minimarket, the more diverse its products are complete and the satisfying service, the more sales will increase. Research Implications - Research can be used as a reference for franchise companies in enforcing problems in the retail sector, namely evaluation materials for (a) Companies that establish franchises (b) Alfamidi Minimarket Services as a retail sales place to meet community needs (c) Determine service strategies, product prices and marketing for the company.

Analysis Digital Customer Satisfaction in Online Purchase

2021 ◽  
Vol 20 (2) ◽  
pp. 102-109
Author(s):  
Sry Rezeki ◽  
Shelly Christiana Muliauwan
Keyword(s):  
Customer Satisfaction ◽  
Online Shopping ◽  
The Public ◽  
Traditional Markets ◽  
Online Purchases ◽  
Digital Era ◽  
Online Purchase ◽  
Direct Observations ◽  
Qualitative Descriptive ◽  
Descriptive Method

In this digital era, everything has switched to an online system, starting from shopping, vehicles, ordering food, everything can be done online, everything can be obtained easily, just install an application to support online activities, we can meet all our needs, with the sophistication of technology, of course it makes it easier for us at all times. We can take activities for example when we buy clothes online, it certainly makes it easier for us from going to the market or mall to get clothes, now we just have to sit at home, open the application and clothes or orders will arrive directly at the door This study was conducted to test the level of customer satisfaction in making online purchases where the researchers made direct observations by monitoring the ratings given by customers on the online shopping site that is widely used by the public, namely Shoppe. The research method used is a qualitative descriptive method in which data is obtained directly through interviews with shopee users and observing assessments given by customers in the shopee application. The results obtained from this study are that many people feel satisfied after shopping online because they consider online shopping can save time, effort and get cheaper prices than traditional markets.

Microbiological Examination of Vegetable Seed Sprouts in Korea

2009 ◽  
Vol 72 (4) ◽  
pp. 856-859 ◽  
Author(s):  
HOIKYUNG KIM ◽  
YOUNGJUN LEE ◽  
LARRY R. BEUCHAT ◽  
BONG-JUNE YOON ◽  
JEE-HOON RYU
Keyword(s):  
Microbiological Quality ◽  
Aerobic Bacteria ◽  
Escherichia Coli O157 ◽  
Enterobacter Sakazakii ◽  
Department Stores ◽  
E Coli ◽  
Traditional Markets ◽  
Radish Sprouts ◽  
Online Stores

Sprouted vegetable seeds used as food have been implicated as sources of outbreaks of Salmonella and Escherichia coli O157:H7 infections. We profiled the microbiological quality of sprouts and seeds sold at retail shops in Seoul, Korea. Ninety samples of radish sprouts and mixed sprouts purchased at department stores, supermarkets, and traditional markets and 96 samples of radish, alfalfa, and turnip seeds purchased from online stores were analyzed to determine the number of total aerobic bacteria (TAB) and molds or yeasts (MY) and the incidence of Salmonella, E. coli O157:H7, and Enterobacter sakazakii. Significantly higher numbers of TAB (7.52 log CFU/g) and MY (7.36 log CFU/g) were present on mixed sprouts than on radish sprouts (6.97 and 6.50 CFU/g, respectively). Populations of TAB and MY on the sprouts were not significantly affected by location of purchase. Radish seeds contained TAB and MY populations of 4.08 and 2.42 log CFU/g, respectively, whereas populations of TAB were only 2.54 to 2.84 log CFU/g and populations of MY were 0.82 to 1.69 log CFU/g on alfalfa and turnip seeds, respectively. Salmonella and E. coli O157:H7 were not detected on any of the sprout and seed samples tested. E. sakazakii was not found on seeds, but 13.3% of the mixed sprout samples contained this potentially pathogenic bacterium.

scholarly journals A Literature Review of Retailing Sector and Business Retailing Types

2018 ◽  
Vol 8 (1) ◽  
Author(s):  
MSc. Kujtim Hameli
Keyword(s):  
Direct Marketing ◽  
Retail Sector ◽  
Shopping Centers ◽  
Department Stores ◽  
Shopping Malls ◽  
Chain Stores ◽  
Vending Machines ◽  
Discount Stores ◽  
Different Characteristics ◽  
Final Consumer

retail sector probably is the most important sector of economy because it has to do directly with consumer. It includes all stores, from kiosks and small groceries to supermarket chains and shopping malls that sell products and services to final consumer for personal and household use. The aim of this paper is to make an investigation of retail sector and its business type. To gather the data, second resources has been used. A deeply scanning of literature has been performed. According to the investigation, the retailing sector generally is organized in two main groups: the retailing within the store and retailing out of the store.Retailing within the store is classified according to different characteristics, but the most important types of classification are those based on the form of the ownership, merchandise and price. According to the ownership-based classification, the most important types are independent stores, chain stores, franchising and leased department stores. According to the merchandise-based classification the most important types of retailing are department stores, supermarkets, specialty stores, convenient stores, superstores and retailer services. According to the price-based classification, the most important types of retailing are discount stores, factory outlets, category killers, off-price stores, warehouse clubs and hypermarkets. According to the place-based classification the most important type of retailing are shopping centers. The most important types of retailing out of the store are direct selling, direct marketing and automatic vending machines selling.

scholarly journals Impact of FDI on Retail Sector in India

2019 ◽  
Vol 8 (4) ◽  
pp. 2778-2781
Keyword(s):  
Research Design ◽  
Swot Analysis ◽  
Secondary Analysis ◽  
Reliability And Validity ◽  
Retail Sector ◽  
Secondary Sources

In this study impact of FDI on retail sector was assessed. Data from primary (n = 110) as well as from secondary sources was collected and analyzed through SEM in Lisrel 8.80. The reliability and validity of scales was assessed. For secondary analysis SWOT analysis was performed. In last we have tried to justify the research design for this research. Before conducting any research the researcher is supposed to have a research design on which the entire research is based.

scholarly journals Digital and Intelligent Public Administration: transformations in the era of artificial intelligence

2018 ◽  
Vol 18 (71) ◽  
pp. 55-87 ◽  
Author(s):  
Juan Gustavo Corvalán
Keyword(s):  
Artificial Intelligence ◽  
Public Administration ◽  
Information And Communication Technologies ◽  
Industrial Revolution ◽  
New Technologies ◽  
Technological Development ◽  
Digital Era ◽  
Challenges And Opportunities ◽  
Information And Communication ◽  
The Impact

This article addresses the impact of the digital era and it specifically refers to information and communication technologies (ICT) in Public Administration. It is based on the international approach and underscores the importance of incorporating new technologies established by the United Nations and the Organization of American States. Thereon, it highlights the Argentine Republic national approach towards ICT, and how it has moved towards a digital paradigm. It then emphasizes on the challenges and opportunities that emerge from the impact that artificial intelligence has in transforming Public Administration. Finally, it concludes that the key challenge of the Fourth Industrial Revolution is to achieve a boost towards a Digital and Intelligent Administration and government, which promotes the effectiveness of rights and an inclusive technological development that assures the digital dignity of people.  

UNDERSTANDING CUSTOMER SATISFACTION AND LOYALTY IN INDIAN RETAIL SECTOR: An Empirical Study

2020 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Abdulmalek M. M. Saeed ◽  
Borhan Omar Ahmed Al dalaien ◽  
Fatehi Almugari ◽  
Amgad S.D. Khaled ◽  
Khalid Alomari
Keyword(s):  
Customer Satisfaction ◽  
Empirical Study ◽  
Retail Sector ◽  
Customer Satisfaction And Loyalty

scholarly journals The Antecedents of Satisfaction and Revisit Intention for Full-Service Restaurants

2020 ◽  
Vol 11 (3) ◽  
pp. 101-118
Author(s):  
Adilla Anggraeni ◽  
Lucina Iswi Hapsari Sulistyo ◽  
Natalia Affandy
Keyword(s):  
Customer Satisfaction ◽  
Linear Regression Analysis ◽  
Reliability And Validity ◽  
Multiple Linear Regression Analysis ◽  
Restaurant Industry ◽  
Full Time ◽  
Revisit Intention ◽  
Proposed Model ◽  
To Come ◽  
Revisit Intentions

The purpose of this research is to identify the factors influencing customers' satisfaction and revisit intentions for full-service restaurants in Jakarta. The recent economic crisis is known to have had a great impact on consumer behavior with regard to restaurants. Therefore, this study is primarily focused on exploring the effects on the traditional antecedents of satisfaction and revisit intentions as full-time restaurants attempt to come up with better marketing strategies. This study involved 150 respondents who recently visited a full-service restaurant within the period of one month prior to the data collection. A confirmatory factor analysis and a reliability analysis were used to test the reliability and validity of the measurements. The hypotheses testing was conducted using a simple and multiple linear regression analysis to test the suitability of the proposed model for measuring satisfaction and revisit intentions. The results of the study showed that atmosphere has a significant influence on customer satisfaction and revisit intention. Customer satisfaction was also found as one of the most significant factors impacting revisit intention in the full-service restaurant industry. Therefore, restaurant managers can use a combination of good price and exciting atmosphere to enhance satisfaction and revisit intention. This study provides insights on full-service restaurants in Indonesia which have not received much attention in both marketing and hospitality literature.

scholarly journals Service Quality and Customer Satisfaction in the Electronic Banking

2017 ◽  
Vol 12 (4) ◽  
pp. 67 ◽  
Author(s):  
Vadivelu Tharanikaran ◽  
Sutha Sritharan ◽  
Vadivelu Thusyanthy
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Response Rate ◽  
Reliability And Validity ◽  
T Test ◽  
Electronic Banking ◽  
Bank Managers ◽  
High Degree

The present study aims to assess the degree of service quality and customer satisfaction in the electronic banking context in Battticaloa district. To achieve these objectives a questionnaire was developed with item measures that capture the service quality and customer satisfaction constructs. In a study of 231 respondents (51 percent of response rate), unidimensionality, reliability and validity assessments were conducted to validate the key constructs and one sample t-test was performed to test the hypotheses. The results indicated that service quality and customer satisfaction were at high degree in the electronic banking in Battticaloa district. The findings of this study assist the bank managers, academics and practitioners to develop and implement service quality and customer satisfaction related strategies in the electronic banking. Further, this study makes a contribution to the existing literature by comprehensively examining the notions of service quality and customer satisfaction in the electronic banking.

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