Peta Strategi Penerapan Tata Kelola Teknologi Informasi Dalam Meningkatkan Orientasi Perusahaan pada Pelanggan Serta Layanan Berdasarkan CobIT 4.1 dan IT-BSC
Keyword(s):
Adoption of information technology into enterprise strategies, has become a solution to increase the optimum service for both internal and external demands. IT governance model that emerged from a method used to quantify and evaluate the transparency of the information system that has been running in a company. The purpose of this research that resulted in the application of IT strategy map in order to the implementation of IT governance, mapped to the COBIT and IT-BSC perspective. From this research known domain corresponding IT Governance, and to produce map strategies that can be applied to raise the company's customer orientation and service.
2018 ◽
Vol 2
(1)
◽
Keyword(s):
2021 ◽
Vol 5
(4)
◽
pp. 620
2019 ◽
Vol 1
(2)
◽
pp. 136-151
2020 ◽
Vol 1
(1)
◽
pp. 78-85
2011 ◽
Vol 2
(1)
◽
pp. 341